H-1B Visa Account Operations Manager Jobs
Account Operations Manager roles qualify for H-1B sponsorship as specialty occupations requiring a bachelor's degree in business, operations management, or a related field. Employers filing on your behalf must certify a prevailing wage through the DOL before USCIS adjudicates the petition, making employer selection a critical first step.
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Get Access To All JobsINTRODUCTION
Savino Del Bene is a Global Freight Forwarding Company headquartered in Florence, Italy. With more than 295 offices and 5,500 employees globally, Savino Del Bene is one of the leading logistics companies that offers import, export, customs brokerage services and warehousing third party solutions servicing several Vertical Markets. Savino Del Bene is currently seeking a Strategic Account Operations Manager to assist and support the continuous growth of Savino Del Bene USA, Inc.
POSITION OVERVIEW
The Strategic Account Operations Manager (SAOM) is responsible for overseeing the operational performance of strategic accounts, ensuring service excellence, operational efficiency, and alignment between customer requirements and internal logistics operations. This role acts as a key bridge between operations, customer service, and senior management, ensuring that strategic clients receive consistent, high-quality service while supporting continuous operational improvement.
KEY RESPONSIBILITIES:
Strategic Account Operations Management:
- Oversee the day-to-day operational performance of assigned strategic accounts, ensuring that logistics operations meet agreed service levels and operational standards.
Operational Coordination:
- Act as the main operational liaison between warehouse operations, customer service, transportation, and management to ensure smooth execution of services for key clients.
KPI Monitoring and Performance Management:
- Track and analyze operational KPIs, service levels, productivity metrics, and client performance indicators to identify issues and drive operational improvements.
Continuous Improvement:
- Identify opportunities to improve operational processes, reduce inefficiencies, and optimize service delivery for strategic customers.
Escalation and Issue Resolution:
- Manage complex operational issues and client escalations, coordinating internal teams to resolve problems quickly and effectively.
Resource and Workforce Coordination:
- Work closely with the Service Manager to coordinate operational resources, staffing levels, and workforce planning in order to ensure operational efficiency and service continuity.
Process Standardization:
- Promote best practices and standardized operational procedures across teams and facilities involved in servicing strategic accounts.
KEY COMPETENCIES
- Strong operational leadership
- Problem solving and decision making
- Cross-functional coordination
- Performance analysis and KPI management
- Continuous improvement mindset
- Client relationship management
- Workforce coordination and operational planning
REPORTING STRUCTURE
The Strategic Account Operations Manager (SAOM) reports directly to the Site Manager and works in close coordination with the operational leadership team to ensure alignment between client requirements and operational execution.
Direct Reporting
Reports to: Site Manager (SM)
Functional Reporting
The SAOM maintains a functional reporting relationship with the following operational leaders to ensure coordination across all operational areas:
- Office Manager (OM), responsible for administrative and operational office activities
- Warehouse Manager (WM), responsible for warehouse operations and floor execution
- Service Manager (SM), responsible for the Agency Staff
Cross-Functional Collaboration
The SAOM works closely with:
- Continuous Improvement Manager (CIP) to support process optimization and operational efficiency initiatives
- Operations leadership and department managers involved in the management of strategic accounts
Organizational Alignment
This structure ensures that the SAOM acts as the operational integrator for strategic accounts, coordinating activities across warehouse operations, customer service, and administrative functions while maintaining alignment with site leadership.
INTRODUCTION
Savino Del Bene is a Global Freight Forwarding Company headquartered in Florence, Italy. With more than 295 offices and 5,500 employees globally, Savino Del Bene is one of the leading logistics companies that offers import, export, customs brokerage services and warehousing third party solutions servicing several Vertical Markets. Savino Del Bene is currently seeking a Strategic Account Operations Manager to assist and support the continuous growth of Savino Del Bene USA, Inc.
POSITION OVERVIEW
The Strategic Account Operations Manager (SAOM) is responsible for overseeing the operational performance of strategic accounts, ensuring service excellence, operational efficiency, and alignment between customer requirements and internal logistics operations. This role acts as a key bridge between operations, customer service, and senior management, ensuring that strategic clients receive consistent, high-quality service while supporting continuous operational improvement.
KEY RESPONSIBILITIES:
Strategic Account Operations Management:
- Oversee the day-to-day operational performance of assigned strategic accounts, ensuring that logistics operations meet agreed service levels and operational standards.
Operational Coordination:
- Act as the main operational liaison between warehouse operations, customer service, transportation, and management to ensure smooth execution of services for key clients.
KPI Monitoring and Performance Management:
- Track and analyze operational KPIs, service levels, productivity metrics, and client performance indicators to identify issues and drive operational improvements.
Continuous Improvement:
- Identify opportunities to improve operational processes, reduce inefficiencies, and optimize service delivery for strategic customers.
Escalation and Issue Resolution:
- Manage complex operational issues and client escalations, coordinating internal teams to resolve problems quickly and effectively.
Resource and Workforce Coordination:
- Work closely with the Service Manager to coordinate operational resources, staffing levels, and workforce planning in order to ensure operational efficiency and service continuity.
Process Standardization:
- Promote best practices and standardized operational procedures across teams and facilities involved in servicing strategic accounts.
KEY COMPETENCIES
- Strong operational leadership
- Problem solving and decision making
- Cross-functional coordination
- Performance analysis and KPI management
- Continuous improvement mindset
- Client relationship management
- Workforce coordination and operational planning
REPORTING STRUCTURE
The Strategic Account Operations Manager (SAOM) reports directly to the Site Manager and works in close coordination with the operational leadership team to ensure alignment between client requirements and operational execution.
Direct Reporting
Reports to: Site Manager (SM)
Functional Reporting
The SAOM maintains a functional reporting relationship with the following operational leaders to ensure coordination across all operational areas:
- Office Manager (OM), responsible for administrative and operational office activities
- Warehouse Manager (WM), responsible for warehouse operations and floor execution
- Service Manager (SM), responsible for the Agency Staff
Cross-Functional Collaboration
The SAOM works closely with:
- Continuous Improvement Manager (CIP) to support process optimization and operational efficiency initiatives
- Operations leadership and department managers involved in the management of strategic accounts
Organizational Alignment
This structure ensures that the SAOM acts as the operational integrator for strategic accounts, coordinating activities across warehouse operations, customer service, and administrative functions while maintaining alignment with site leadership.
See all 1,954+ Account Operations Manager jobs
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship as an Account Operations Manager
Map your degree to the role
USCIS scrutinizes whether your degree field directly relates to account operations management. A business, supply chain, or information systems degree strengthens your case. A general studies or unrelated degree may trigger a Request for Evidence before approval.
Target companies with active LCA filings
Search the OFLC Wage Search for certified Labor Condition Applications under operations manager SOC codes. Employers with recent LCA activity have already cleared the DOL wage certification step and are structurally prepared to sponsor H-1B candidates.
Filter sponsored roles on Migrate Mate
Use Migrate Mate to find Account Operations Manager openings at employers with verified H-1B filing history. Filtering by DOL LCA data saves you from approaching companies that have never sponsored the role or visa category.
Negotiate the offer before the H-1B filing window
H-1B cap-subject petitions must be filed by April 1 for an October 1 start date. If your offer letter arrives in January, confirm your employer's immigration counsel is engaged and the LCA timeline is on track before signing.
Use O*NET to document specialty occupation
Pull the O*NET occupation profile for Operations Managers to identify the education and skills benchmarks USCIS uses in specialty occupation determinations. Your employer's counsel will reference this to build the I-129 petition narrative for your specific role.
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Find Account Operations Manager JobsAccount Operations Manager H-1B Visa: Frequently Asked Questions
Does an Account Operations Manager role qualify as a specialty occupation for H-1B purposes?
Yes, if the position requires at least a bachelor's degree in a specific field such as business administration, operations management, or a related discipline. Generic management roles that accept any degree may face USCIS scrutiny. Your employer's job description should tie the duties directly to that degree requirement to avoid a Request for Evidence.
Which employers sponsor H-1B visas for Account Operations Manager positions?
Technology companies, financial services firms, logistics providers, and enterprise SaaS businesses regularly file H-1B petitions for operations management roles. You can identify employers with active filing history for similar roles by searching DOL Labor Condition Application disclosure data. Migrate Mate surfaces this data directly so you can target verified sponsoring employers without manual database searches.
Can I switch to an Account Operations Manager role from a different H-1B position at the same company?
Yes, but your employer must file an amended H-1B petition with USCIS if the new role involves a material change in duties, location, or wage level. A promotion to a managerial title from an individual contributor role typically qualifies as a material change. Your employer should initiate the amendment before you formally transition into the new responsibilities.
What happens to my H-1B status if my employer's operations restructure and my role is eliminated?
You have a 60-day grace period after your last day of employment to find a new sponsoring employer, transfer your H-1B, or depart the U.S. Your new employer must file an H-1B transfer petition before that window closes to maintain lawful status. Acting quickly is essential because the 60-day period does not reset or extend regardless of circumstances.
How does the prevailing wage requirement affect H-1B sponsorship for this role?
Before USCIS can adjudicate your H-1B petition, your employer must certify through the DOL that your offered salary meets or exceeds the prevailing wage for Account Operations Manager roles in your work location and at your experience level. Employers can verify applicable wage levels using the OFLC Wage Search. Underpaying relative to the prevailing wage is a common cause of LCA denial and petition delays.
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