H-1B Visa Client Operations Manager Jobs
H-1B visa jobs for Client Operations Managers sit at the intersection of business process management and employer-sponsored immigration. Sponsoring employers file a Labor Condition Application with DOL and an I-129 petition with USCIS, covering a three-year initial status period with extensions to six years. Dual intent is permitted, so you can pursue a green card while on H-1B status.
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Get Access To All JobsINTRODUCTION
MANAGER CLIENT OPERATIONS
WHAT IS THE OPPORTUNITY?
Directs and manages the client and operational services of a Commercial, Specialty or Corporate Banking Services Division. Manages risk associated with the operational aspects of client relationships and their business transactions. Interprets and executes operational procedures in support of the Bank compliance policies and procedures as well as all regulatory requirements and communicates to staff. Ensures quality client service, operational integrity and regulatory compliance. Frequently communicates with staff and department managers to resolve operational or service related issues. Responsible for the supervision of Account Officers and provides support to Division Managers and Relationship Managers in business development and portfolio management efforts. Represents the division as a liaison with branches and departments to resolve operational or service related issues.
WHAT WILL YOU DO?
Risk Management/Compliance
- Reviews and approves activity on client accounts as needed.
- Identifies and escalates exception conditions to the Division Operations Manager, the Relationship Manager and/or Manager, as appropriate.
- Manages deposit account activities, which includes reviewing and approving daily Overdraft, UCF, Large Items, wire transfers, stop payments, etc.
- Reviews risk management reports, including proper documentation of exception conditions, on a daily basis.
- Manages the preparation for and participation in federal examinations, independent audits by the OCC and all internal audits.
- Manages and implements action plans to correct findings from self-assessments, audits, or exam findings.
- Ensures that the department consistently complies with all City National Bank policies and procedures, as well as applicable regulations.
- Identifies, recommends, and implements new processes and procedures to improve workflow and efficiency.
Client Services
- Manages client and operation service workflow. Participates in delegating client assignments to the Account Officers based on experience, availability and number of relationships and complexity of operational service needs.
- Ensures quality client service.
- Meets with staff on a regular basis, discussing operational issues/client relations/satisfaction.
- Advises management on issues affecting client relations ensuring the timely research and resolution of problems.
- Identifies and recommends methods to improve effectiveness and program(s) productivity.
- Resolves complaints, problems and/or issues to avoid financial/key relationship loss to the Bank.
- Takes appropriate action to prevent future problems as necessary.
- Is responsible for the Account Officers cross sale performance and required in person client call activity, ensuring colleagues receive product and sales training as necessary.
Staff Management
- Manages workflow, establishes priorities, and determines work assignments for direct reports.
- Monitors performance, assesses accomplishments, gives ongoing performance feedback and conducts effective performance appraisals.
- Trains, coaches, counsels and provides general direction and guidance to staff.
- Provides feedback on individual and team accomplishments, areas of improvement, and problems to Division Operations Manager. Supports and participates as a team member in accomplishing objectives.
- Participates and implements unit strategic and risk management objectives to better support the growth and profitability of the division.
WHAT DO YOU NEED TO SUCCEED?
Required Qualifications
- Bachelor's Degree or equivalent
- Minimum 15 years of experience in banking operations and servicing
- Minimum 7 years in a management capacity
Additional Qualifications
- Bachelor’s degree in Business preferred, or related field with a minimum of 15+ years of experience in banking operations and servicing and 7+ years in a management capacity.
- Comprehensive knowledge of all aspects of operational banking functions.
- Strong understanding of regulations, state and federal laws, procedures, practices and principles for private deposit operations.
- Thorough knowledge of complex support systems, department efficiency and productivity, and personnel policies and procedures.
- Good management skills with emphasis on planning, organization and scheduling.
- Excellent verbal and written communication skills to effectively interact with all levels of management and staff.
WHAT'S IN IT FOR YOU?
Compensation
- Starting base salary: $92,114 - $156,880 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
Benefits and Perks
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
- Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
- Generous 401(k) company matching contribution
- Career Development through Tuition Reimbursement and other internal upskilling and training resources
- Valued Time Away benefits including vacation, sick and volunteer time
- Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
- Career Mobility support from a dedicated recruitment team
- Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our Benefits and Perks.
About us
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies.
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
INTRODUCTION
MANAGER CLIENT OPERATIONS
WHAT IS THE OPPORTUNITY?
Directs and manages the client and operational services of a Commercial, Specialty or Corporate Banking Services Division. Manages risk associated with the operational aspects of client relationships and their business transactions. Interprets and executes operational procedures in support of the Bank compliance policies and procedures as well as all regulatory requirements and communicates to staff. Ensures quality client service, operational integrity and regulatory compliance. Frequently communicates with staff and department managers to resolve operational or service related issues. Responsible for the supervision of Account Officers and provides support to Division Managers and Relationship Managers in business development and portfolio management efforts. Represents the division as a liaison with branches and departments to resolve operational or service related issues.
WHAT WILL YOU DO?
Risk Management/Compliance
- Reviews and approves activity on client accounts as needed.
- Identifies and escalates exception conditions to the Division Operations Manager, the Relationship Manager and/or Manager, as appropriate.
- Manages deposit account activities, which includes reviewing and approving daily Overdraft, UCF, Large Items, wire transfers, stop payments, etc.
- Reviews risk management reports, including proper documentation of exception conditions, on a daily basis.
- Manages the preparation for and participation in federal examinations, independent audits by the OCC and all internal audits.
- Manages and implements action plans to correct findings from self-assessments, audits, or exam findings.
- Ensures that the department consistently complies with all City National Bank policies and procedures, as well as applicable regulations.
- Identifies, recommends, and implements new processes and procedures to improve workflow and efficiency.
Client Services
- Manages client and operation service workflow. Participates in delegating client assignments to the Account Officers based on experience, availability and number of relationships and complexity of operational service needs.
- Ensures quality client service.
- Meets with staff on a regular basis, discussing operational issues/client relations/satisfaction.
- Advises management on issues affecting client relations ensuring the timely research and resolution of problems.
- Identifies and recommends methods to improve effectiveness and program(s) productivity.
- Resolves complaints, problems and/or issues to avoid financial/key relationship loss to the Bank.
- Takes appropriate action to prevent future problems as necessary.
- Is responsible for the Account Officers cross sale performance and required in person client call activity, ensuring colleagues receive product and sales training as necessary.
Staff Management
- Manages workflow, establishes priorities, and determines work assignments for direct reports.
- Monitors performance, assesses accomplishments, gives ongoing performance feedback and conducts effective performance appraisals.
- Trains, coaches, counsels and provides general direction and guidance to staff.
- Provides feedback on individual and team accomplishments, areas of improvement, and problems to Division Operations Manager. Supports and participates as a team member in accomplishing objectives.
- Participates and implements unit strategic and risk management objectives to better support the growth and profitability of the division.
WHAT DO YOU NEED TO SUCCEED?
Required Qualifications
- Bachelor's Degree or equivalent
- Minimum 15 years of experience in banking operations and servicing
- Minimum 7 years in a management capacity
Additional Qualifications
- Bachelor’s degree in Business preferred, or related field with a minimum of 15+ years of experience in banking operations and servicing and 7+ years in a management capacity.
- Comprehensive knowledge of all aspects of operational banking functions.
- Strong understanding of regulations, state and federal laws, procedures, practices and principles for private deposit operations.
- Thorough knowledge of complex support systems, department efficiency and productivity, and personnel policies and procedures.
- Good management skills with emphasis on planning, organization and scheduling.
- Excellent verbal and written communication skills to effectively interact with all levels of management and staff.
WHAT'S IN IT FOR YOU?
Compensation
- Starting base salary: $92,114 - $156,880 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
Benefits and Perks
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
- Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
- Generous 401(k) company matching contribution
- Career Development through Tuition Reimbursement and other internal upskilling and training resources
- Valued Time Away benefits including vacation, sick and volunteer time
- Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
- Career Mobility support from a dedicated recruitment team
- Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our Benefits and Perks.
About us
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies.
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
See all H-1B Visa Client Operations Manager Jobs
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship as a Client Operations Manager
Map your degree to the role
Client Operations Manager roles typically qualify as a specialty occupation when duties center on process design, cross-functional coordination, or systems management requiring a bachelor's degree in business, operations management, or a related field. Document that alignment in your resume before you apply.
Look up prevailing wages before negotiating
Your employer's LCA must certify a wage at or above the DOL prevailing wage for your location and job title. Run the OFLC Wage Search using SOC code 11-1021 or the closest match so you enter salary conversations with the government floor already in hand.
Find sponsors through verified LCA history
Target employers who have already certified LCAs for operations or client-services roles rather than asking companies to sponsor for the first time. Migrate Mate surfaces employers with verified H-1B visa LCA filing history by role and city so you can prioritize your outreach.
Confirm each worksite before your start date
If your Client Operations Manager role requires you to work across multiple office locations, your employer must file a separate certified LCA for each worksite. Raise this with HR during the offer stage so USCIS receives a complete I-129 petition covering every location from day one.
Use the 60-day grace period strategically
If your sponsoring employer ends your employment, USCIS allows a 60-day grace period to find a new H-1B sponsor or change status. Use O*NET to pull the official task list for your occupation code and frame your job search around roles with identical duty structures to speed up the next employer's LCA certification.
Request premium processing for time-sensitive offers
If you're transitioning from another visa status or your start date is firm, ask your employer to file Form I-907 for premium processing. USCIS targets a 15-business-day adjudication window, which protects both you and the employer from a gap in authorized employment.
H-1B Visa Client Operations Manager: Frequently Asked Questions
Does a Client Operations Manager role qualify as an H-1B specialty occupation?
Yes, when the position requires at least a bachelor's degree in business administration, operations management, or a directly related field and the day-to-day duties involve process analysis, cross-functional systems oversight, or client program design. Employers sponsoring for H-1B should document the degree requirement in the job description and the LCA to satisfy USCIS review.
How do I find employers who sponsor H-1B visas for Client Operations Manager positions?
Migrate Mate lists employers with verified H-1B LCA filing history, searchable by role and location. This lets you focus applications on companies that have already navigated the DOL and USCIS filing process for similar positions rather than approaching employers who have never sponsored an H-1B.
What happens to my H-1B status if my Client Operations Manager role changes significantly after I'm approved?
A material change in job duties, worksite, or employer entity triggers an amended I-129 petition requirement under USCIS guidance. If your role evolves from client-facing operations into a substantially different function, your employer should file an amended petition before the change takes effect to protect your status and avoid a compliance gap.
Can I transfer my H-1B to a new employer if I receive a better Client Operations Manager offer?
Yes. Under H-1B portability rules, you can begin working for a new sponsoring employer once they file a noncap-subject I-129 transfer petition, without waiting for USCIS approval, provided you're in a valid period of authorized admission and have been lawfully employed. The new employer must file a fresh LCA certified for the new worksite.
How long does the H-1B sponsorship process take for a Client Operations Manager hire?
The DOL typically certifies an LCA within seven business days of submission. USCIS standard processing for the I-129 petition runs several months, though employers can pay for premium processing to receive a decision within 15 business days. Build at least three to four weeks of LCA lead time into any offer timeline before the USCIS filing date.