H-1B Visa Client Relations Manager Jobs
Client Relations Manager roles qualify for H-1B visa sponsorship when the position requires a bachelor's degree in business, communications, or a related field. Many large enterprises and financial services firms sponsor H-1B visas for this title, and the 85,000-cap lottery runs each April for October 1 start dates.
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Get Access To All JobsJob Description
The Client Relations Manager (CRM) is a pivotal role responsible for curating and delivering exceptional customer experiences and driving business growth for Atlantic Aviation. This position requires a proactive, detail-oriented individual with a passion for delivering outstanding service with an elevated touch. The CRM will be instrumental in enhancing customer satisfaction, increasing market share, and strengthening relationships within the local aviation community.
Headquartered in Plano, Texas, Atlantic Aviation welcomes customers at more than 100 fixed base operator (FBO) locations – from the Hawaiian Islands to Caribbean islands and all points in between throughout the US. We offer a wide range of aircraft ground handling and flight hospitality services, including fueling and line services, hangar and ramp storage, modern executive terminals for passengers and crews, and much more. We are firmly committed to diversity, equity, and inclusion throughout our network and aspire to be the employer of choice in our dynamic segment of aviation. We invest in enhancements to our safety, service, technology, and strategic infrastructure in order to provide more choices, improved experiences, and better value for customers. Atlantic Aviation intends to lead the way to a more sustainable future for business and general aviation. Atlantic Aviation is “local everywhere” – providing a safe, friendly, and familiar experience across North America.
Responsibilities
General Duties:
- Representation of Atlantic Aviation in a professional and positive manner.
- Application of the principles of the “Atlantic Attitude” at all times.
- Compliance with all Company policies and procedures.
- Interaction with customers, vendors, and Atlantic Aviation employees in a professional and courteous manner.
- Coordinate customer service order requests.
- Ensure a pleasant and clean work environment.
- Strong working knowledge of customer service principles and the Atlantic Aviation service philosophy.
- Maintain high level of safety and customer service.
- Develop and maintain customer relationships.
Essential duties and responsibilities include (but not limited to):
- Provide a seamless and luxurious experience for all customers and crew members.
- Greet and assist customers and crew promptly and courteously.
- Offer personalized service, including refreshments, snacks, and special requests.
- Resolve customer issues efficiently and effectively, ensuring satisfaction.
- Maintain a clean and inviting lobby environment.
- Promote Atlantic Aviation's network and services to customers and crew.
- Identify potential sales opportunities and collaborate with the Sales and Customer Experience team to close deals.
- Participate in marketing campaigns and events to increase brand visibility.
- Collect and analyze customer data to identify trends and opportunities.
- Develop and maintain strong relationships with key customers and future customers.
- Coordinate with various departments to ensure smooth operations.
- Manage inventory of promotional items and amenities.
- Plan and execute community events and tenant appreciation activities.
- Build strong relationships with local businesses and organizations.
- Attend industry events to network with customers and peers and stay updated on industry trends.
- Assist with training new employees in company culture, hospitality standards, and operational procedures.
- Share best practices and knowledge with team members across the network to foster a positive work environment.
- Assist with special events and peak periods outside of their home base which may involve traveling to other Atlantic Aviation locations.
- Provide support to other locations as needed to ensure consistent service delivery.
- Deliver strong quarterly sales performance.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Skills & Qualifications
EDUCATION AND QUALIFICATIONS:
- High school graduation.
- Valid State Driver’s license and minimum of 18 years of age.
- Minimum of 2 years’ experience in Customer Service or hospitality.
- Experience with Microsoft Office Suite.
- Maintain confidentiality.
- Ability to multitask and prioritize tasks.
- Problem-solving and decision-making skills.
- Strong interpersonal and communication skills, both written and verbal.
- Good organizational skills.
- Ability to comprehend and perform basic math calculations with minimal errors.
- Flexible work schedule may include working overtime, nights, on weekends, holidays, and be on call.
- Aviation Industry knowledge (preferred).
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl, talk and hear. The employee is required to sit, stand and walk. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust and focus.
Job Description
The Client Relations Manager (CRM) is a pivotal role responsible for curating and delivering exceptional customer experiences and driving business growth for Atlantic Aviation. This position requires a proactive, detail-oriented individual with a passion for delivering outstanding service with an elevated touch. The CRM will be instrumental in enhancing customer satisfaction, increasing market share, and strengthening relationships within the local aviation community.
Headquartered in Plano, Texas, Atlantic Aviation welcomes customers at more than 100 fixed base operator (FBO) locations – from the Hawaiian Islands to Caribbean islands and all points in between throughout the US. We offer a wide range of aircraft ground handling and flight hospitality services, including fueling and line services, hangar and ramp storage, modern executive terminals for passengers and crews, and much more. We are firmly committed to diversity, equity, and inclusion throughout our network and aspire to be the employer of choice in our dynamic segment of aviation. We invest in enhancements to our safety, service, technology, and strategic infrastructure in order to provide more choices, improved experiences, and better value for customers. Atlantic Aviation intends to lead the way to a more sustainable future for business and general aviation. Atlantic Aviation is “local everywhere” – providing a safe, friendly, and familiar experience across North America.
Responsibilities
General Duties:
- Representation of Atlantic Aviation in a professional and positive manner.
- Application of the principles of the “Atlantic Attitude” at all times.
- Compliance with all Company policies and procedures.
- Interaction with customers, vendors, and Atlantic Aviation employees in a professional and courteous manner.
- Coordinate customer service order requests.
- Ensure a pleasant and clean work environment.
- Strong working knowledge of customer service principles and the Atlantic Aviation service philosophy.
- Maintain high level of safety and customer service.
- Develop and maintain customer relationships.
Essential duties and responsibilities include (but not limited to):
- Provide a seamless and luxurious experience for all customers and crew members.
- Greet and assist customers and crew promptly and courteously.
- Offer personalized service, including refreshments, snacks, and special requests.
- Resolve customer issues efficiently and effectively, ensuring satisfaction.
- Maintain a clean and inviting lobby environment.
- Promote Atlantic Aviation's network and services to customers and crew.
- Identify potential sales opportunities and collaborate with the Sales and Customer Experience team to close deals.
- Participate in marketing campaigns and events to increase brand visibility.
- Collect and analyze customer data to identify trends and opportunities.
- Develop and maintain strong relationships with key customers and future customers.
- Coordinate with various departments to ensure smooth operations.
- Manage inventory of promotional items and amenities.
- Plan and execute community events and tenant appreciation activities.
- Build strong relationships with local businesses and organizations.
- Attend industry events to network with customers and peers and stay updated on industry trends.
- Assist with training new employees in company culture, hospitality standards, and operational procedures.
- Share best practices and knowledge with team members across the network to foster a positive work environment.
- Assist with special events and peak periods outside of their home base which may involve traveling to other Atlantic Aviation locations.
- Provide support to other locations as needed to ensure consistent service delivery.
- Deliver strong quarterly sales performance.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Skills & Qualifications
EDUCATION AND QUALIFICATIONS:
- High school graduation.
- Valid State Driver’s license and minimum of 18 years of age.
- Minimum of 2 years’ experience in Customer Service or hospitality.
- Experience with Microsoft Office Suite.
- Maintain confidentiality.
- Ability to multitask and prioritize tasks.
- Problem-solving and decision-making skills.
- Strong interpersonal and communication skills, both written and verbal.
- Good organizational skills.
- Ability to comprehend and perform basic math calculations with minimal errors.
- Flexible work schedule may include working overtime, nights, on weekends, holidays, and be on call.
- Aviation Industry knowledge (preferred).
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl, talk and hear. The employee is required to sit, stand and walk. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust and focus.
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship as a Client Relations Manager
Verify your role meets specialty occupation
Client Relations Manager must require at least a bachelor's degree in a specific field to qualify as a specialty occupation. Pull the O*NET profile for this title and document the typical education requirements before your employer files.
Target employers with LCA filing history
Search Migrate Mate to filter Client Relations Manager roles by employers who have certified LCAs for this exact title. Past filings signal an established H-1B process and reduce the risk of a first-time employer backing out mid-petition.
Confirm the prevailing wage tier before signing
Use the OFLC Wage Search to look up the prevailing wage for your SOC code and work location. Your offered salary must meet at least Level I, and Level II or III is common for client-facing management roles with direct revenue responsibility.
Request cap-exempt filing if the employer qualifies
Universities, nonprofits, and certain research organizations are exempt from the 85,000 H-1B cap. If a qualifying institution hires Client Relations Managers, you can file outside the April lottery window and start on any date USCIS approves.
Ask about premium processing before you accept
Standard H-1B adjudication can run several months. Confirm during offer negotiation whether the employer will file premium processing, which USCIS targets at 15 business days. For client-facing roles with a defined start date, the timeline matters significantly.
Prepare a degree equivalency letter early
If your Client Relations Manager experience supplements a non-U.S. degree, get a credential evaluation and a professional experience letter documenting equivalent qualifications before your employer submits the I-129. USCIS scrutinizes equivalency claims for this title.
H-1B Visa Client Relations Manager: Frequently Asked Questions
Does a Client Relations Manager role qualify for H-1B sponsorship?
Yes, if the position requires at least a bachelor's degree in a specific field such as business administration, communications, or marketing. The employer must document in the Labor Condition Application that the role is a specialty occupation. Generalist management positions that accept any bachelor's degree regardless of field can face scrutiny, so the job description needs to specify a directly related field.
How do I find employers who sponsor H-1B visas for Client Relations Manager jobs?
Migrate Mate shows verified LCA filing history by employer and job title, so you can identify companies that have already certified prevailing wages for Client Relations Manager roles. Employers who have filed before have an established process and are less likely to delay or withdraw sponsorship compared to first-time filers.
Can I change employers mid-H-1B if I'm already sponsored as a Client Relations Manager?
Yes. Under H-1B portability rules, you can start working for a new employer as soon as they file a new H-1B petition on your behalf, without waiting for USCIS approval, provided you've been in valid H-1B status for at least 180 days. The new role must also qualify as a specialty occupation, and the new employer must file an LCA for the Client Relations Manager title at your new work location.
What happens to my H-1B if my employer loses a major client and eliminates my Client Relations Manager role?
You enter a 60-day grace period after your last day of employment to find a new H-1B sponsor, file for a change of status, or prepare to depart. You can also request unpaid leave during restructuring, though USCIS expects you to remain in a bona fide employment relationship. Act within the 60-day window because accruing unlawful presence beyond it has long-term visa consequences.
Does the H-1B prevailing wage requirement affect how Client Relations Manager salaries are structured?
The employer must pay at least the DOL prevailing wage for the Client Relations Manager SOC code in your work location, regardless of your negotiated total compensation package. Variable components like commissions and bonuses generally don't count toward satisfying the prevailing wage floor. You can verify the applicable wage level using the OFLC Wage Search before evaluating any offer.