H-1B Visa CRM Administrator Jobs
CRM Administrator roles qualify as H-1B visa specialty occupations when the position requires a bachelor's degree in computer science, information systems, or a related field. Employers in technology, healthcare, financial services, and retail regularly file LCAs for this title. The annual H-1B cap applies, so timing your job search around the April lottery window matters.
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Get Access To All JobsOVERVIEW:
The University of St. Thomas invites qualified candidates to apply for a CRM Administrator position within Innovation & Technology Services (ITS).
The University of St. Thomas embraces belonging and equal opportunity for all. Our convictions of dignity, diversity and personal attention call us to embody and champion an inclusive environment. The University is an Equal Employment Opportunity Employer (EEO). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, status as a protected veteran, or other protected characteristic. This commitment to inclusion and equal opportunity is consistent with our mission: Inspired by Catholic intellectual tradition, the University of St. Thomas educates students to be morally responsible leaders who think critically, act wisely, and work skillfully to advance the common good. A successful candidate will possess a commitment to the ideals of this mission.
JOIN OUR COMMUNITY
The University of St. Thomas offers a competitive and comprehensive benefits program, which includes:
Tuition Remission for employees, spouses, and dependents
Generous Retirement Contributions to support your future
Comprehensive Health Coverage including medical, dental, and vision
Fully Paid Insurance: disability, life, and AD&D
Paid Parental Leave* to support growing families
Salary Range: $64,500 to $73,000
The University of St. Thomas has provided a salary range that represents its good faith estimate of what the University may pay for the position at the time of posting. The specific salary offered will be determined based on factors such as the qualifications of the selected candidate, departmental budget, internal salary equity considerations, and available market information.
JOB SUMMARY
The CRM Administrator will manage the Enterprise CRM (Constituent Relationship Management) system and product ecosystem. They will assist with the design, development, testing, deployment, and support as well as ensuring the security and integrity of the system. The CRM Administrator will provide technical guidance and mentorship to student interns, delegated administrators and developers. They will collaborate with business stakeholders and users to gather, analyze, and document requirements and translate them into Salesforce solutions.
ESSENTIAL FUNCTIONS
CRM Development
- Execute assigned monthly sprint stories, with weekly stakeholder updates recorded within our Jira environment based on teams standardized process.
- Troubleshoot errors and client tickets by conducting thorough debugging, profiling, and system log analysis independently.
- Create, maintain, and document Salesforce configuration and declarative development including create and maintain Salesforce custom fields, custom objects, lightning page layouts, list views, reports, dashboards, formula fields, validation rules, user permissions, and governance to streamline business processes based on monthly sprints approved by CRM Steering Committee or Director of CRM.
- Understanding of Salesforce backend development toolset including Salesforce Object Query Language (SOQL), process builder, flow automation builder, OmniStudio, Apex classes and triggers, Visualforce, and Lightning Web Components.
- Continuously explore new Salesforce features that can enhance student services, experience, and operational efficiency. Propose them to team during solutioning meetings.
CRM Operations
- Product Ownership for assigned Salesforce tool suite add-ons including access, training, documentation, security, data management, upgrade management, and subject matter expert.
- Manage user creation, roles, profiles, permission sets, and license allocations to ensure secure and appropriate access.
- Oversee the day-to-day maintenance and configuration of our multiple Salesforce environments (production, staging, sandboxes).
- Follow CRM Release Processes: Follow processes set by Senior Admins and Director for regular Salesforce releases, ensuring all new features are evaluated, configured, and tested before deployment.
- Manage and complete user tickets in a timely manner and according to team standards.
- Other duties as assigned by the Director.
Stakeholder & Project Management
- Be a Salesforce subject matter expert who can translate technical concepts into clear, actionable insights for non-technical stakeholders.
- When assigned to an ITS project, conduct detailed needs analyses, user interviews, and feasibility studies to define project requirements, deliverables, and success criteria.
- Develop and maintain necessary user stories within Jira for the project, ensuring realistic alignment with our monthly sprints and balanced workloads for all team members. Utilizing our pre-built monthly backlog sprints.
- Create comprehensive project documentation (business cases, functional specifications, user stories) to guide development and ensure alignment with stakeholder expectations.
- Provide training, documentation and support to end-users.
- Provide timely, clear, and professional updates to stakeholders regarding support tickets, assigned project work, progress, timelines, risks, resolutions, and next steps to ensure transparency, alignment, and effective communication throughout the work lifecycle.
CRM Data Management & Governance
- Be a contributing member of the Data Empowerment team to ensure quality, consistency, and compliance across all customer data within the enterprise Salesforce ecosystem.
- Help establish, maintain, and monitor data standards and processes across the enterprise Salesforce ecosystem.
- Create automated data management processes within the enterprise Salesforce ecosystem any time possible.
- Be a key liaison with ITS integration, cloud, and data teams.
- Promote and teach Master Data Management within our enterprise Salesforce ecosystem.
QUALIFICATIONS:
Minimum Qualifications
- BA/BS with an emphasis in Computer Science/QM, Information Systems, Software Development, Software Management or related field.
- Current Salesforce Administrator Certification.
- Two (2) or more years of experience as a Salesforce Administrator with the ability to conduct analysis of business processes, information flow, associated reporting needs, and application integration in support of customer needs.
HOW TO APPLY
All interested candidates must apply online at https://www.stthomas.edu/jobs/. Follow the instructions to complete an online application which includes creating or updating an applicant profile, uploading a resume, and completing a job specific application.
In light of its commitment to create and maintain a safe learning and working environment, employment with the University of St. Thomas requires consent and successful completion of a background screening.
Official job posting is available at www.stthomas.edu/jobs.
OVERVIEW:
The University of St. Thomas invites qualified candidates to apply for a CRM Administrator position within Innovation & Technology Services (ITS).
The University of St. Thomas embraces belonging and equal opportunity for all. Our convictions of dignity, diversity and personal attention call us to embody and champion an inclusive environment. The University is an Equal Employment Opportunity Employer (EEO). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, status as a protected veteran, or other protected characteristic. This commitment to inclusion and equal opportunity is consistent with our mission: Inspired by Catholic intellectual tradition, the University of St. Thomas educates students to be morally responsible leaders who think critically, act wisely, and work skillfully to advance the common good. A successful candidate will possess a commitment to the ideals of this mission.
JOIN OUR COMMUNITY
The University of St. Thomas offers a competitive and comprehensive benefits program, which includes:
Tuition Remission for employees, spouses, and dependents
Generous Retirement Contributions to support your future
Comprehensive Health Coverage including medical, dental, and vision
Fully Paid Insurance: disability, life, and AD&D
Paid Parental Leave* to support growing families
Salary Range: $64,500 to $73,000
The University of St. Thomas has provided a salary range that represents its good faith estimate of what the University may pay for the position at the time of posting. The specific salary offered will be determined based on factors such as the qualifications of the selected candidate, departmental budget, internal salary equity considerations, and available market information.
JOB SUMMARY
The CRM Administrator will manage the Enterprise CRM (Constituent Relationship Management) system and product ecosystem. They will assist with the design, development, testing, deployment, and support as well as ensuring the security and integrity of the system. The CRM Administrator will provide technical guidance and mentorship to student interns, delegated administrators and developers. They will collaborate with business stakeholders and users to gather, analyze, and document requirements and translate them into Salesforce solutions.
ESSENTIAL FUNCTIONS
CRM Development
- Execute assigned monthly sprint stories, with weekly stakeholder updates recorded within our Jira environment based on teams standardized process.
- Troubleshoot errors and client tickets by conducting thorough debugging, profiling, and system log analysis independently.
- Create, maintain, and document Salesforce configuration and declarative development including create and maintain Salesforce custom fields, custom objects, lightning page layouts, list views, reports, dashboards, formula fields, validation rules, user permissions, and governance to streamline business processes based on monthly sprints approved by CRM Steering Committee or Director of CRM.
- Understanding of Salesforce backend development toolset including Salesforce Object Query Language (SOQL), process builder, flow automation builder, OmniStudio, Apex classes and triggers, Visualforce, and Lightning Web Components.
- Continuously explore new Salesforce features that can enhance student services, experience, and operational efficiency. Propose them to team during solutioning meetings.
CRM Operations
- Product Ownership for assigned Salesforce tool suite add-ons including access, training, documentation, security, data management, upgrade management, and subject matter expert.
- Manage user creation, roles, profiles, permission sets, and license allocations to ensure secure and appropriate access.
- Oversee the day-to-day maintenance and configuration of our multiple Salesforce environments (production, staging, sandboxes).
- Follow CRM Release Processes: Follow processes set by Senior Admins and Director for regular Salesforce releases, ensuring all new features are evaluated, configured, and tested before deployment.
- Manage and complete user tickets in a timely manner and according to team standards.
- Other duties as assigned by the Director.
Stakeholder & Project Management
- Be a Salesforce subject matter expert who can translate technical concepts into clear, actionable insights for non-technical stakeholders.
- When assigned to an ITS project, conduct detailed needs analyses, user interviews, and feasibility studies to define project requirements, deliverables, and success criteria.
- Develop and maintain necessary user stories within Jira for the project, ensuring realistic alignment with our monthly sprints and balanced workloads for all team members. Utilizing our pre-built monthly backlog sprints.
- Create comprehensive project documentation (business cases, functional specifications, user stories) to guide development and ensure alignment with stakeholder expectations.
- Provide training, documentation and support to end-users.
- Provide timely, clear, and professional updates to stakeholders regarding support tickets, assigned project work, progress, timelines, risks, resolutions, and next steps to ensure transparency, alignment, and effective communication throughout the work lifecycle.
CRM Data Management & Governance
- Be a contributing member of the Data Empowerment team to ensure quality, consistency, and compliance across all customer data within the enterprise Salesforce ecosystem.
- Help establish, maintain, and monitor data standards and processes across the enterprise Salesforce ecosystem.
- Create automated data management processes within the enterprise Salesforce ecosystem any time possible.
- Be a key liaison with ITS integration, cloud, and data teams.
- Promote and teach Master Data Management within our enterprise Salesforce ecosystem.
QUALIFICATIONS:
Minimum Qualifications
- BA/BS with an emphasis in Computer Science/QM, Information Systems, Software Development, Software Management or related field.
- Current Salesforce Administrator Certification.
- Two (2) or more years of experience as a Salesforce Administrator with the ability to conduct analysis of business processes, information flow, associated reporting needs, and application integration in support of customer needs.
HOW TO APPLY
All interested candidates must apply online at https://www.stthomas.edu/jobs/. Follow the instructions to complete an online application which includes creating or updating an applicant profile, uploading a resume, and completing a job specific application.
In light of its commitment to create and maintain a safe learning and working environment, employment with the University of St. Thomas requires consent and successful completion of a background screening.
Official job posting is available at www.stthomas.edu/jobs.
See all H-1B Visa CRM Administrator Jobs
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship as a CRM Administrator
Match your degree to CRM job requirements
H-1B approval depends on your degree field directly matching the role. A CRM Administrator position titled broadly can get an RFE if your degree is in an unrelated field. Make sure job postings specify a technical degree requirement before applying.
Search LCA filings for CRM employers
Use the OFLC Wage Search to look up Labor Condition Applications filed under SOC code 15-1244 or similar database administrator titles. Employers with recent LCA filings for CRM roles have an active sponsorship infrastructure already in place.
Target mid-market companies using Salesforce or HubSpot
Use Migrate Mate to filter for employers who have sponsored H-1B visas for CRM or database administration roles. Mid-size companies running Salesforce or HubSpot implementations often need dedicated administrators and are more likely to sponsor than large enterprises with in-house teams.
Verify the employer's E-Verify enrollment before negotiating
H-1B employers must be enrolled in E-Verify. Confirm enrollment before you enter offer negotiations, not after. Asking early also signals you understand the compliance requirements, which reassures HR teams unfamiliar with sponsorship.
Document platform certifications before the I-129 is filed
Salesforce Administrator, HubSpot, or Microsoft Dynamics certifications strengthen the specialty occupation argument in your H-1B petition. Gather certificates, transcripts, and a detailed job duties letter from your employer before the I-129 filing to reduce RFE risk.
H-1B Visa CRM Administrator: Frequently Asked Questions
Does a CRM Administrator role qualify as an H-1B specialty occupation?
Yes, if the position requires at least a bachelor's degree in a directly related field such as computer science, information systems, or business information technology. The employer must document that the role routinely requires this level of education. Titles like 'CRM Analyst' or 'CRM Systems Administrator' filed under database or software administration SOC codes have been approved by USCIS, but vaguely written job descriptions that accept any degree increase the risk of a Request for Evidence.
How do I find employers who sponsor H-1B visas for CRM Administrator positions?
Migrate Mate shows verified H-1B sponsorship history by employer and role, so you can see which companies have filed Labor Condition Applications for CRM or database administration titles. You can also cross-reference by industry: technology, healthcare systems, and financial services firms tend to have the most active CRM sponsorship pipelines. Prioritize employers who have filed LCAs within the past two years, as that signals an active sponsorship process.
What documents does my employer need to file the H-1B petition for a CRM role?
Your employer needs a certified LCA from the DOL, a detailed offer letter specifying the CRM job duties and degree requirements, your academic transcripts and any relevant platform certifications such as Salesforce Administrator or Microsoft Dynamics, and your current visa status documentation. If your degree is from outside the U.S., a credential evaluation from a NACES-approved evaluator is also required. The more precisely the job duties description mirrors a specialty occupation, the lower the RFE risk.
Can I switch employers mid-year if my H-1B is already approved for a CRM Administrator role?
Yes. H-1B portability under AC21 lets you change employers once your petition has been pending for 180 days or more, as long as the new role is in the same or a similar occupational classification. A new employer must file an H-1B transfer petition before your current status expires. CRM Administrator roles generally port cleanly to similar database administration or systems analyst positions, but the new employer's job description should reflect comparable duties.
Does platform specialization, such as Salesforce or HubSpot, affect my H-1B petition outcome?
It can strengthen it. USCIS evaluates whether the position requires a specific body of highly specialized knowledge. An employer who can show that the CRM role demands Salesforce architecture expertise or HubSpot integration skills tied to a specific degree field builds a cleaner specialty occupation argument. Certifications alone don't substitute for a degree, but they support the employer's attestation that the role requires specialized knowledge beyond general IT work.