H-1B Visa Enterprise Customer Success Jobs
Enterprise Customer Success roles qualify for H-1B sponsorship as specialty occupations requiring at least a bachelor's degree in business, communications, or a related field. Many SaaS and enterprise software companies have active H-1B filing histories, making this one of the more accessible paths for international professionals in client-facing technical roles.
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Get Access To All JobsINTRODUCTION
Why work at Nebius
Nebius is leading a new era in cloud computing to serve the global AI economy. We create the tools and resources our customers need to solve real-world challenges and transform industries, without massive infrastructure costs or the need to build large in-house AI/ML teams. Our employees work at the cutting edge of AI cloud infrastructure alongside some of the most experienced and innovative leaders and engineers in the field.
Where we work
Headquartered in Amsterdam and listed on Nasdaq, Nebius has a global footprint with R&D hubs across Europe, North America, and Israel. The team of over 1400 employees includes more than 400 highly skilled engineers with deep expertise across hardware and software engineering, as well as an in-house AI R&D team.
ABOUT TAVILY
We’re building the search engine for AI agents. Our API is designed from the ground up to power RAG and real-time reasoning in AI systems. By connecting LLMs to high quality, trustworthy web content, we help developers build agents that are not only intelligent, but also informed.
We work with some of the most innovative teams in AI, from small startups shaping the ecosystem to the largest enterprises deploying AI at scale. Whether it’s powering sales assistants, research copilots, or internal knowledge tools, we’re the missing link between LLMs and the real world.
THE ROLE
As an Enterprise Customer Success Manager at Tavily, you will serve as the trusted advisor and bridge between Tavily and our enterprise customers. You’ll guide customers through their entire journey, starting from onboarding and implementation, through ongoing adoption and enablement, to renewal and expansion. You are both a relationship builder and a product expert, ensuring our customers unlock the full power of Tavily’s AI-powered search platform.
In this role, you will become a strategic partner, engaging with executive sponsors and consulting customers on the development and execution of their AI/agentic roadmap. You’ll work closely with architects and technical teams to define how LLMs, intelligent search, and autonomous agents can be integrated into their workflows and long-term strategy. By helping customers design scalable AI adoption plans and navigate the rapidly evolving landscape, you’ll position Tavily not only as a product provider, but as a critical driver of their competitive advantage. At the same time, you’ll act as the customer’s advocate internally, shaping product direction and influencing innovation to ensure Tavily continues to deliver maximum value.
You’re welcome to work remotely from the United States.
YOUR RESPONSIBILITIES WILL INCLUDE:
- Serve as a trusted partner, guiding customers through onboarding, implementation, and long-term adoption of Tavily’s AI search platform
- Lead onboarding engagements by ensuring smooth integration, connectivity setup, and value realization across customer projects
- Develop and deliver scalable onboarding materials: tutorials, “cookbooks,” best-practice guides, reference implementations
- Proactively monitor customer health, usage metrics, and adoption signals to identify churn risk and expansion opportunities
- Work cross-functionally with Sales, GTM Engineering, and Product to ensure seamless customer journeys
- Be the voice of the customer, synthesizing feedback to influence Tavily’s product roadmap and developer experience improvements
- Shape the future of the post-sale experience at Tavily
WE EXPECT YOU TO HAVE:
- 5+ years in technical, customer-facing roles such as Customer Success, Customer Success Architect, Implementation Consultant, or Renewals Account Manager, preferably in B2B SaaS
- Proven experience working with technical users of developer tools or modern AI/LLM-based platforms. Comfort navigating complex technical conversations with both developers and business stakeholders is required
- Outstanding communication and presentation skills; capable of building rapport across technical and executive audiences
- Strong commercial instincts, with experience managing renewal cycles, forecasting, upsell/cross-sell, and using CRM tools (e.g. HubSpot, Salesforce) for pipeline and customer tracking
- Deep empathy for customer outcomes, and a passion for helping users extract maximum value from our technology
- Self-driven and able to thrive in fast-moving, ambiguous environments while managing multiple priorities with high autonomy
- Bonus: Familiarity with AI/LLM orchestration (e.g. LangChain or similar) is a plus
KEY EMPLOYEE BENEFITS IN THE US:
- Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families.
- 401(k) plan: Up to 4% company match with immediate vesting.
- Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
- Remote work reimbursement: Up to $85/month for mobile and internet.
- Disability & life insurance: Company-paid short-term, long-term and life insurance coverage.
COMPENSATION
We offer competitive salaries, ranging from 195k - 230k OTE (On Target Earnings) based on your experience.
WHAT WE OFFER:
- Competitive salary and comprehensive benefits package.
- Opportunities for professional growth within Nebius.
- Flexible working arrangements.
- A dynamic and collaborative work environment that values initiative and innovation.
We’re growing and expanding our products every day. If you’re up to the challenge and are excited about AI and ML as much as we are, join us!
EQUAL OPPORTUNITY STATEMENT:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply, and will be required to provide proof of employment eligibility as a condition of hire.
INTRODUCTION
Why work at Nebius
Nebius is leading a new era in cloud computing to serve the global AI economy. We create the tools and resources our customers need to solve real-world challenges and transform industries, without massive infrastructure costs or the need to build large in-house AI/ML teams. Our employees work at the cutting edge of AI cloud infrastructure alongside some of the most experienced and innovative leaders and engineers in the field.
Where we work
Headquartered in Amsterdam and listed on Nasdaq, Nebius has a global footprint with R&D hubs across Europe, North America, and Israel. The team of over 1400 employees includes more than 400 highly skilled engineers with deep expertise across hardware and software engineering, as well as an in-house AI R&D team.
ABOUT TAVILY
We’re building the search engine for AI agents. Our API is designed from the ground up to power RAG and real-time reasoning in AI systems. By connecting LLMs to high quality, trustworthy web content, we help developers build agents that are not only intelligent, but also informed.
We work with some of the most innovative teams in AI, from small startups shaping the ecosystem to the largest enterprises deploying AI at scale. Whether it’s powering sales assistants, research copilots, or internal knowledge tools, we’re the missing link between LLMs and the real world.
THE ROLE
As an Enterprise Customer Success Manager at Tavily, you will serve as the trusted advisor and bridge between Tavily and our enterprise customers. You’ll guide customers through their entire journey, starting from onboarding and implementation, through ongoing adoption and enablement, to renewal and expansion. You are both a relationship builder and a product expert, ensuring our customers unlock the full power of Tavily’s AI-powered search platform.
In this role, you will become a strategic partner, engaging with executive sponsors and consulting customers on the development and execution of their AI/agentic roadmap. You’ll work closely with architects and technical teams to define how LLMs, intelligent search, and autonomous agents can be integrated into their workflows and long-term strategy. By helping customers design scalable AI adoption plans and navigate the rapidly evolving landscape, you’ll position Tavily not only as a product provider, but as a critical driver of their competitive advantage. At the same time, you’ll act as the customer’s advocate internally, shaping product direction and influencing innovation to ensure Tavily continues to deliver maximum value.
You’re welcome to work remotely from the United States.
YOUR RESPONSIBILITIES WILL INCLUDE:
- Serve as a trusted partner, guiding customers through onboarding, implementation, and long-term adoption of Tavily’s AI search platform
- Lead onboarding engagements by ensuring smooth integration, connectivity setup, and value realization across customer projects
- Develop and deliver scalable onboarding materials: tutorials, “cookbooks,” best-practice guides, reference implementations
- Proactively monitor customer health, usage metrics, and adoption signals to identify churn risk and expansion opportunities
- Work cross-functionally with Sales, GTM Engineering, and Product to ensure seamless customer journeys
- Be the voice of the customer, synthesizing feedback to influence Tavily’s product roadmap and developer experience improvements
- Shape the future of the post-sale experience at Tavily
WE EXPECT YOU TO HAVE:
- 5+ years in technical, customer-facing roles such as Customer Success, Customer Success Architect, Implementation Consultant, or Renewals Account Manager, preferably in B2B SaaS
- Proven experience working with technical users of developer tools or modern AI/LLM-based platforms. Comfort navigating complex technical conversations with both developers and business stakeholders is required
- Outstanding communication and presentation skills; capable of building rapport across technical and executive audiences
- Strong commercial instincts, with experience managing renewal cycles, forecasting, upsell/cross-sell, and using CRM tools (e.g. HubSpot, Salesforce) for pipeline and customer tracking
- Deep empathy for customer outcomes, and a passion for helping users extract maximum value from our technology
- Self-driven and able to thrive in fast-moving, ambiguous environments while managing multiple priorities with high autonomy
- Bonus: Familiarity with AI/LLM orchestration (e.g. LangChain or similar) is a plus
KEY EMPLOYEE BENEFITS IN THE US:
- Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families.
- 401(k) plan: Up to 4% company match with immediate vesting.
- Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
- Remote work reimbursement: Up to $85/month for mobile and internet.
- Disability & life insurance: Company-paid short-term, long-term and life insurance coverage.
COMPENSATION
We offer competitive salaries, ranging from 195k - 230k OTE (On Target Earnings) based on your experience.
WHAT WE OFFER:
- Competitive salary and comprehensive benefits package.
- Opportunities for professional growth within Nebius.
- Flexible working arrangements.
- A dynamic and collaborative work environment that values initiative and innovation.
We’re growing and expanding our products every day. If you’re up to the challenge and are excited about AI and ML as much as we are, join us!
EQUAL OPPORTUNITY STATEMENT:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply, and will be required to provide proof of employment eligibility as a condition of hire.
See all 1,421+ Enterprise Customer Success jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Enterprise Customer Success roles.
Get Access To All JobsTips for Finding H-1B Visa Sponsorship in Enterprise Customer Success
Frame your degree for specialty occupation
USCIS requires your degree to directly relate to the role. A business, marketing, or communications degree maps cleanly to Enterprise Customer Success. Document how your coursework connects to account management, onboarding, and retention responsibilities before applications go out.
Target SaaS companies with LCA filing history
Enterprise software employers file Labor Condition Applications more consistently than other industries. Filter your search by companies with verified H-1B LCA filings in customer success and account management roles. Migrate Mate surfaces this DOL data so you can prioritize employers with a real sponsorship track record.
Clarify the prevailing wage tier early
Your offer letter wage must meet the DOL prevailing wage for your job location and SOC code. Use the OFLC Wage Search to check Level I through Level IV thresholds for customer success roles before negotiating, so your compensation package satisfies the LCA requirement from the start.
Use O*NET to strengthen specialty occupation arguments
If a recruiter questions whether Enterprise Customer Success qualifies as a specialty occupation, pull the O*NET occupation profile for the matching SOC code. It documents the degree requirements and knowledge domains that support the H-1B petition's specialty occupation classification.
Time your offer to clear the cap-gap window
If you're transitioning from OPT to H-1B, your start date must be October 1 after a successful lottery selection. Negotiate offer letters that specify an October 1 start or include a cap-gap contingency so neither side is left without a plan if lottery results come late.
Enterprise Customer Success jobs are hiring across the US. Find yours.
Find Enterprise Customer Success JobsEnterprise Customer Success H-1B Visa: Frequently Asked Questions
Does Enterprise Customer Success qualify as a specialty occupation for H-1B purposes?
Yes, when the role requires a bachelor's degree or higher in a specific field such as business administration, communications, or information technology. The key is that the job description must establish a direct relationship between the degree and the duties. Generic relationship-management roles without degree requirements can face RFE scrutiny, so the job posting language matters.
Which employers sponsor H-1B visas for Enterprise Customer Success roles?
SaaS companies, enterprise software vendors, and cloud platform providers file H-1B LCAs for customer success positions most consistently. You can browse verified H-1B sponsoring employers in this role on Migrate Mate, which shows DOL Labor Condition Application filing history so you can see which companies have actually sponsored these positions before.
Can I transfer my H-1B to a new Enterprise Customer Success employer?
Yes. Under H-1B portability rules, you can start working for a new employer as soon as the transfer petition is filed with USCIS, without waiting for approval, as long as you have been in valid H-1B status and the petition is non-frivolous. Your new employer files a new I-129 petition with a fresh LCA covering your new role and location.
How does working remotely affect my H-1B if my Enterprise Customer Success role is distributed?
Your LCA must list every location where you work for more than 30 days per year. If you shift from a company office to a remote location in a different city or state, your employer may need to file an amended H-1B petition with an updated LCA reflecting the new worksite. Discuss this with your employer before relocating, not after.
What SOC code is typically used for Enterprise Customer Success H-1B filings?
Most H-1B petitions for Enterprise Customer Success roles are filed under SOC 11-2021 (Marketing Managers), 13-1161 (Market Research Analysts), or 11-9199 (Managers, All Other), depending on how the employer defines the duties. The SOC code determines the prevailing wage tier, so confirming it early with your employer lets you verify your offer against the correct OFLC Wage Search thresholds.
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