H-1B Visa Customer Relations Representative Jobs
Customer Relations Representative roles qualify for H-1B visa sponsorship when the position requires a bachelor's degree in business, communications, or a related field. Many employers in financial services, healthcare, and tech actively file LCAs for these roles. Find companies with verified H-1B filing history on Migrate Mate.
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Get Access To All JobsSHORT DESCRIPTION
A service admin’s duties include providing dedicated support for the service operations organization through assistance with fulfilling customer orders for field service, contracts, special projects, and data driven services. Timely processing of received orders, preparation of quotations and maintenance of accurate data in SAP.
YOUR DAY-TO-DAY
- SLA Tracking and Processing - includes documentation and implementation of KPIs.
- Timely processing of received orders, invoicing of fulfilled orders, preparation of quotations and maintenance of accurate data in SAP.
- Troubleshoot and resolve customer complaints and issues efficiently ensuring a high-level of customer satisfaction.
- Follow up on POs (parts ordered for service or repairs).
- Follow up on unpaid invoices. Missing FSRs/not signed FSRs.
- Managing/ Correcting any issues related to reported hours in FSM/ SAP.
- Consuming parts for repairs.
- Communicate with customers to ensure their issues are resolved and that they are satisfied.
- Analysis of monthly and annual figures including trends and customer base structure.
- Master data management and safety stock levels maintenance based on trends of parts movements.
- Creating metrics for reporting regarding trends and customer structure.
- Maintain records and contact Logistics for any discrepancy regarding shipments.
- Customer account creation.
- PN creation.
YOUR SKILLS AND EXPERIENCE
- High school diploma; Bachelor’s degree in business, communications or a related field.
- 2+ years’ experience with direct customer contact.
- Experience in customer service or after-sales support.
- Experience in a manufacturing environment.
- Familiarity with SAP or equivalent ERP systems.
- Proficiency in Microsoft Office applications.
We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.
YOUR LOCATION
This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site at our Wixom or Auburn Hills, Michigan offices.
WHY IT IS GREAT TO WORK WITH US
Your career grows through your skills, your curiosity, and the people you work with. You join a global network where we learn from each other and share knowledge openly. We focus on long‑term development and encourage you to explore new ideas that help us move forward. Innovation is part of how we think and act – we test, improve, and use what we learn to create solutions that matter. You can make a meaningful impact by contributing with your insights and taking ownership of your work, supported by flexible ways of working and leaders who empower you.
Company: Atlas Copco Group
Functional area: Service
Location: US – United States
City: Wixom, Mi
On-site/remote: Hybrid
Brand: Atlas Copco
Company Name: Atlas Copco IAS LLC
Date of Posting: June 17, 2026
SHORT DESCRIPTION
A service admin’s duties include providing dedicated support for the service operations organization through assistance with fulfilling customer orders for field service, contracts, special projects, and data driven services. Timely processing of received orders, preparation of quotations and maintenance of accurate data in SAP.
YOUR DAY-TO-DAY
- SLA Tracking and Processing - includes documentation and implementation of KPIs.
- Timely processing of received orders, invoicing of fulfilled orders, preparation of quotations and maintenance of accurate data in SAP.
- Troubleshoot and resolve customer complaints and issues efficiently ensuring a high-level of customer satisfaction.
- Follow up on POs (parts ordered for service or repairs).
- Follow up on unpaid invoices. Missing FSRs/not signed FSRs.
- Managing/ Correcting any issues related to reported hours in FSM/ SAP.
- Consuming parts for repairs.
- Communicate with customers to ensure their issues are resolved and that they are satisfied.
- Analysis of monthly and annual figures including trends and customer base structure.
- Master data management and safety stock levels maintenance based on trends of parts movements.
- Creating metrics for reporting regarding trends and customer structure.
- Maintain records and contact Logistics for any discrepancy regarding shipments.
- Customer account creation.
- PN creation.
YOUR SKILLS AND EXPERIENCE
- High school diploma; Bachelor’s degree in business, communications or a related field.
- 2+ years’ experience with direct customer contact.
- Experience in customer service or after-sales support.
- Experience in a manufacturing environment.
- Familiarity with SAP or equivalent ERP systems.
- Proficiency in Microsoft Office applications.
We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.
YOUR LOCATION
This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site at our Wixom or Auburn Hills, Michigan offices.
WHY IT IS GREAT TO WORK WITH US
Your career grows through your skills, your curiosity, and the people you work with. You join a global network where we learn from each other and share knowledge openly. We focus on long‑term development and encourage you to explore new ideas that help us move forward. Innovation is part of how we think and act – we test, improve, and use what we learn to create solutions that matter. You can make a meaningful impact by contributing with your insights and taking ownership of your work, supported by flexible ways of working and leaders who empower you.
Company: Atlas Copco Group
Functional area: Service
Location: US – United States
City: Wixom, Mi
On-site/remote: Hybrid
Brand: Atlas Copco
Company Name: Atlas Copco IAS LLC
Date of Posting: June 17, 2026
See all 1,053+ H-1B Visa Customer Relations Representative Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new H-1B Visa Customer Relations Representative Jobs.
Get Access To All JobsTips for Finding H-1B Visa Sponsorship in Customer Relations Representative
Frame your degree as a specialty occupation
Customer relations roles get RFEs when the employer can't show the job requires a specific bachelor's degree. Document how your business, communications, or marketing degree directly ties to the duties listed in the job description before the H-1B petition is filed.
Search LCA filings by occupation code
Customer Relations Representatives fall under SOC code 43-4051. Use the OFLC Wage Search to pull certified LCA filings for that code by employer and location. This shows which companies have actually filed for this role, not just claimed to sponsor.
Target E-Verify enrolled employers early
Only E-Verify enrolled employers can sponsor H-1B workers. Ask during initial recruiter calls whether the company is enrolled. Skipping this check wastes time on roles that can't legally move forward with your sponsorship, regardless of how strong your application is.
Use Migrate Mate to filter verified sponsors
Filter Customer Relations Representative openings by employers with confirmed H-1B LCA history on Migrate Mate. This removes roles where sponsorship is listed as possible but no DOL filing record backs it up, so you apply only where real precedent exists.
Clarify prevailing wage level before negotiating
Your offered salary must meet the DOL prevailing wage for your SOC code and work location. Check Level I through Level IV wage bands on the OFLC Wage Search before salary discussions. Accepting below the wage floor invalidates the LCA and blocks the H-1B petition.
Confirm the petition timeline against your OPT end date
If you're on OPT, your employer must file your H-1B petition before your OPT expires to preserve cap-gap protection. Verify your exact OPT expiration date with your DSO and give the employer at least 90 days of lead time before filing.
H-1B Visa Customer Relations Representative: Frequently Asked Questions
Does a Customer Relations Representative role qualify as an H-1B specialty occupation?
It qualifies when the employer's job description requires a bachelor's degree or higher in a specific field such as business administration, communications, or marketing. Generalist listings that say 'degree preferred' or 'any field accepted' are harder to defend under USCIS specialty occupation standards. The O*NET profile for this occupation can help support the degree requirement argument in the petition.
Which industries sponsor H-1B visas most often for Customer Relations Representatives?
Financial services, healthcare technology, SaaS companies, and insurance firms file LCAs for Customer Relations Representatives at higher rates than traditional retail or hospitality employers. These industries typically require product knowledge that aligns with a specific degree, which makes the specialty occupation argument cleaner. Browse verified sponsoring employers in these sectors on Migrate Mate.
Can my Customer Relations Representative H-1B be tied to a specific client site or remote location?
Yes, but each worksite requires a separate LCA filed with the DOL before work begins there. If your role involves visiting client offices or working remotely from a different location than your employer's headquarters, your employer must file amended LCAs covering those sites. USCIS has enforced this requirement strictly through site visits, so confirm your employer's process before accepting a hybrid or travel-heavy role.
How long does it take for an employer to sponsor an H-1B for this type of role?
From LCA certification through USCIS adjudication, standard processing runs five to seven months after the April 1 filing window opens. Premium processing, which USCIS offers for an additional fee, can reduce the USCIS decision to 15 business days but doesn't speed up the DOL's LCA certification, which typically takes seven business days. Plan your start date with your employer around the October 1 cap-subject start date.
What happens to my H-1B if my employer is acquired or merges with another company?
If the acquiring company is a successor in interest and assumes your employment relationship and H-1B obligations, you can continue working without interruption while an amended petition is filed. If the acquiring company is a different legal entity that isn't a direct successor, you need a new H-1B filing before changing employers. Confirm with your HR team immediately when any acquisition is announced so the filing timeline doesn't create a gap in your work authorization.