H-1B Visa IT Operations Engineer Jobs
IT Operations Engineer jobs at H-1B visa sponsoring employers require a bachelor's degree in computer science, information systems, or a related field, making the role a qualifying specialty occupation. Sponsoring employers file a Labor Condition Application with DOL and an I-129 petition with USCIS, covering up to three years of initial status.
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Get Access To All JobsJOB SUMMARY:
TINA provides shared services to North American entities of TICO, Japan. TINA's Information Technology team is responsible for providing IT shared services to numerous locations (subsidiaries) across North America. These IT shared services include datacenter and cloud IaaS, LAN/WAN services, information security services, server/desktop management, desk phone administration, active directory administration, email, and IT consulting services.
The engineer in this role will be a member of the team that supports and manages these services and the infrastructure that hosts them. The position requires Windows administration experience and a working understanding of Active Directory, Windows Operating Systems, and virtualized environments. The Windows Systems Engineer will be responsible for providing level 2 and 3 support to our internal customers.
JOB RESPONSIBILITIES:
- Research and recommend the most appropriate platforms, solutions, configuration, and infrastructure options for the delivery of IT Shared Services
- Contribute to the roadmap for the evolution and maturity of the environment with a focus on meeting current business needs as well as being scalable for future needs
- Actively contribute toward improvements that allow for more efficient support of the environment, applications, and customers
- Collaborate with the team to increase the availability of our services by providing iterative improvements to existing infrastructure solutions
- Install, configure, test, maintain, and patch Windows operating systems, Windows applications, and system management tools (SCCM and Intune)
- Administer and maintain shared services applications and infrastructure (i.e. Active Directory, Microsoft 365, ServiceNow, SD-WAN, MDO (or M$ security suite), DNS, TEAMS voice)
- Work with our MSP to coordinate the troubleshooting and configuration of the WAN
- Participate in Sec-ops activities as they relate to supporting TINA's shared services
- Support the operations of multiple datacenters (and the infrastructure contained within them) and multiple Azure Tenants
- Provide 2nd and 3rd level support and troubleshoot complex problems via email, phone, and other electronic medium
- Participate in system migrations and special projects/product development activities as assigned
- Prepare documentation and participate in the creation of standards and implementation processes to ensure product uniformity and quality
- Participate in after-hours, on-call rotation, and maintenance windows activities
- Follow best practices, strategies, methodologies, and approaches to systems administration tasks and projects assignments
- Participate in self-guided and classroom training to continuously improve technical skills
EDUCATION/EXPERIENCE AND SKILLS:
- Minimum 5 year's professional experience managing and administering Windows environments
- Experience delivering a product, application, or technology from inception to implementation/ongoing support is preferred
- Intermediate Network experience (Cisco Routing, Switching, V-Lan; Firewall mgmt. (Palo Alto))
- Strong knowledge of current Windows desktop and server operating systems
- Experience with Microsoft technologies, including: Active Directory, Active Directory DNS, current Office productivity suite, System Center Configuration Manager/Intune, Group Policy
- Experience automating the administration of Windows Environments
- Experience providing end-user support for incidents, requests, and changes
- Excellent written and verbal communication skills with the ability to target communications to various audiences, from basic user to executives
- Microsoft 365 administration experience
- Experience working in an ITIL environment
- Experience administering Virtual Environments (Nutanix and VMware HCI) and Azure subscriptions
- Familiarity with ServiceNow or similar tracking system
- Experience with Software Packaging and deployment
- Scripting (PowerShell, VBScript) Experience
TRAVEL:
- Limited travel is expected with this position
PHYSICAL DEMANDS:
While performing the duties of this position, the employee is frequently required to sit, stand, and communicate verbally and in writing. Manual dexterity and coordination are required to operate standard office equipment such as computer keyboard, calculator, and printer. Work will be performed in an open office environment with cubicles. In limited situations, duties could involve moving materials weighing up to 50 pounds.
JOB SUMMARY:
TINA provides shared services to North American entities of TICO, Japan. TINA's Information Technology team is responsible for providing IT shared services to numerous locations (subsidiaries) across North America. These IT shared services include datacenter and cloud IaaS, LAN/WAN services, information security services, server/desktop management, desk phone administration, active directory administration, email, and IT consulting services.
The engineer in this role will be a member of the team that supports and manages these services and the infrastructure that hosts them. The position requires Windows administration experience and a working understanding of Active Directory, Windows Operating Systems, and virtualized environments. The Windows Systems Engineer will be responsible for providing level 2 and 3 support to our internal customers.
JOB RESPONSIBILITIES:
- Research and recommend the most appropriate platforms, solutions, configuration, and infrastructure options for the delivery of IT Shared Services
- Contribute to the roadmap for the evolution and maturity of the environment with a focus on meeting current business needs as well as being scalable for future needs
- Actively contribute toward improvements that allow for more efficient support of the environment, applications, and customers
- Collaborate with the team to increase the availability of our services by providing iterative improvements to existing infrastructure solutions
- Install, configure, test, maintain, and patch Windows operating systems, Windows applications, and system management tools (SCCM and Intune)
- Administer and maintain shared services applications and infrastructure (i.e. Active Directory, Microsoft 365, ServiceNow, SD-WAN, MDO (or M$ security suite), DNS, TEAMS voice)
- Work with our MSP to coordinate the troubleshooting and configuration of the WAN
- Participate in Sec-ops activities as they relate to supporting TINA's shared services
- Support the operations of multiple datacenters (and the infrastructure contained within them) and multiple Azure Tenants
- Provide 2nd and 3rd level support and troubleshoot complex problems via email, phone, and other electronic medium
- Participate in system migrations and special projects/product development activities as assigned
- Prepare documentation and participate in the creation of standards and implementation processes to ensure product uniformity and quality
- Participate in after-hours, on-call rotation, and maintenance windows activities
- Follow best practices, strategies, methodologies, and approaches to systems administration tasks and projects assignments
- Participate in self-guided and classroom training to continuously improve technical skills
EDUCATION/EXPERIENCE AND SKILLS:
- Minimum 5 year's professional experience managing and administering Windows environments
- Experience delivering a product, application, or technology from inception to implementation/ongoing support is preferred
- Intermediate Network experience (Cisco Routing, Switching, V-Lan; Firewall mgmt. (Palo Alto))
- Strong knowledge of current Windows desktop and server operating systems
- Experience with Microsoft technologies, including: Active Directory, Active Directory DNS, current Office productivity suite, System Center Configuration Manager/Intune, Group Policy
- Experience automating the administration of Windows Environments
- Experience providing end-user support for incidents, requests, and changes
- Excellent written and verbal communication skills with the ability to target communications to various audiences, from basic user to executives
- Microsoft 365 administration experience
- Experience working in an ITIL environment
- Experience administering Virtual Environments (Nutanix and VMware HCI) and Azure subscriptions
- Familiarity with ServiceNow or similar tracking system
- Experience with Software Packaging and deployment
- Scripting (PowerShell, VBScript) Experience
TRAVEL:
- Limited travel is expected with this position
PHYSICAL DEMANDS:
While performing the duties of this position, the employee is frequently required to sit, stand, and communicate verbally and in writing. Manual dexterity and coordination are required to operate standard office equipment such as computer keyboard, calculator, and printer. Work will be performed in an open office environment with cubicles. In limited situations, duties could involve moving materials weighing up to 50 pounds.
See all H-1B Visa IT Operations Engineer Jobs
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship as an IT Operations Engineer
Align your degree to the role
Your H-1B petition is stronger when your degree field directly maps to IT operations duties. If your degree is in a adjacent field like electrical engineering, document how your coursework covers networks, systems administration, or infrastructure management to satisfy USCIS specialty occupation requirements.
Look up prevailing wages before negotiating
Use the OFLC Wage Search to find the Level I through Level IV prevailing wage for your target SOC code and location. Your offered salary must meet or exceed the certified LCA wage, so knowing the floor before you negotiate prevents offer complications during filing.
Target employers with active LCA filing histories
Search Migrate Mate to find IT Operations Engineer roles at employers who have certified LCAs for this occupation. Employers with consistent filing histories are operationally familiar with the H-1B process, reducing the risk of delays from internal HR inexperience.
Confirm each worksite has its own LCA
If your role involves multiple office locations or client sites, each distinct worksite requires its own certified LCA before you work there. Raise this with your employer before accepting an offer so the filing timeline accounts for any secondary worksites from day one.
Use your 60-day grace period strategically
If you're between IT operations roles, USCIS allows a 60-day grace period after your position ends before your H-1B status lapses. Use this window to pursue transfer petitions with new employers rather than waiting until an offer is fully signed.
Verify O*NET alignment for your job description
Review the O*NET profile for your target SOC code to confirm the listed tasks and required education match what your employer will put in the LCA job description. Misalignment between the O*NET profile and the actual duties can trigger a Request for Evidence from USCIS.
H-1B Visa IT Operations Engineer: Frequently Asked Questions
Does an IT Operations Engineer role qualify as an H-1B specialty occupation?
Yes, IT Operations Engineer typically qualifies as a specialty occupation because employers routinely require at least a bachelor's degree in computer science, information systems, information technology, or a closely related field. The key is that the employer's job description must reflect degree-level duties such as designing infrastructure, managing enterprise systems, or overseeing network architecture rather than purely hands-on technician tasks.
How do I find IT Operations Engineer jobs at employers who sponsor H-1B visas?
Search Migrate Mate to browse IT Operations Engineer roles at employers with verified H-1B LCA filing histories. Focusing on employers who have already certified LCAs for this specific occupation type means you're targeting companies with established sponsorship workflows, which speeds up the offer-to-petition timeline compared to approaching employers new to H-1B filing.
What happens to my H-1B status if I move to a new IT operations role at a different employer?
Your new employer must file an H-1B transfer petition with USCIS before or when you start working for them. Under H-1B portability rules, you can begin working for the new employer once the transfer petition is filed and receipted, without waiting for final approval, as long as you've been in valid H-1B status and the petition is non-frivolous.
Does my employer need a separate LCA if my IT operations role requires work at a client site?
Yes. Each worksite where you perform H-1B duties must be covered by a certified LCA listing that specific location. If your role involves rotating through client sites or supporting multiple offices, your employer must certify an LCA for each address before you work there. This is a DOL requirement and cannot be satisfied by a single LCA covering only the employer's headquarters.
How long does H-1B status last for an IT Operations Engineer, and can it be extended?
H-1B status is initially granted for up to three years and can be extended to a maximum of six years. Extensions beyond six years are possible only if you have an approved I-140 immigrant petition or a PERM labor certification that has been pending for 365 days or more. Without one of those green card milestones in place, status ends at the six-year cap.