H-1B Visa Passenger Service Agent Jobs
H-1B visa jobs for Passenger Service Agents exist at airlines, airports, and ground-handling contractors willing to structure the role around degree-level duties. Sponsoring employers file a Labor Condition Application with DOL and an I-129 petition with USCIS, granting H-1B status for up to three years, extendable to six.
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Get Access To All JobsINTRODUCTION
Unifi has decades of experience in the aviation services industry. We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ground services. Our vision is to be the most respected company by providing exceptional experience getting aircraft and passengers to their destination safely. We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners. No experience is required. Paid training is provided for all new employees. Join our team and see where the flight benefits can take you.
JOB SUMMARY
Responsible for providing customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage services, reservations, and any other queries or complaints.
BENEFITS
- Flight Privileges: Offered after 30 days for employees and eligible family members!
- Weekly pay for hourly employees (could change it specific to the state e.g. CA)
- Full time starts at 30 hours per week!
- Paid time off (for full-time employees).
- Comprehensive Medical, Dental and Vision Insurance (for full-time employees).
- 401k for all employees.
- Exclusive discounts and additional wellness programs.
JOB DUTIES
- Assist passengers with a friendly welcome, through arrival and check-in process, including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance.
- Handle all aspects of ticketing and check-in by operating a computerized system. This includes boarding, baggage service, reservations and resolving related complaints and problems.
- Direct passengers through Customs, Immigration, and Quarantine.
- Assist ramp agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival.
- Push wheelchairs with passengers through all areas of the airport.
- Adhere to all safety procedures and policies.
- Perform other related duties as assigned within the appropriate skill, experience and, capabilities expected for this position.
- Complete work in a safe and secure manner, following company safety and operational standards.
- Immediately report safety and security incidents as well as potential hazards in line with the Unifi Fair and Just Culture Policy.
QUALIFICATIONS
- High School diploma or GED.
- Must be at least 18 years of age.
- Must be able to obtain credentials required as per airport or state or customs requirements.
Physical Requirements
- Must be able to constantly lift up to 70lbs and more, push, pull, walk, stand, reach above shoulder, stoop, squat, kneel, bend, reach out, and grasp; and frequently climb, and crawl.
WORKING CONDITIONS
- Must be able to work in rotating shifts and hours, nights, weekends and holidays, overtime.
- Must be able and open to work in outside weather conditions which may include severe seasonal elements.
A.M. shift, P.M. shift
INTRODUCTION
Unifi has decades of experience in the aviation services industry. We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ground services. Our vision is to be the most respected company by providing exceptional experience getting aircraft and passengers to their destination safely. We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners. No experience is required. Paid training is provided for all new employees. Join our team and see where the flight benefits can take you.
JOB SUMMARY
Responsible for providing customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage services, reservations, and any other queries or complaints.
BENEFITS
- Flight Privileges: Offered after 30 days for employees and eligible family members!
- Weekly pay for hourly employees (could change it specific to the state e.g. CA)
- Full time starts at 30 hours per week!
- Paid time off (for full-time employees).
- Comprehensive Medical, Dental and Vision Insurance (for full-time employees).
- 401k for all employees.
- Exclusive discounts and additional wellness programs.
JOB DUTIES
- Assist passengers with a friendly welcome, through arrival and check-in process, including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance.
- Handle all aspects of ticketing and check-in by operating a computerized system. This includes boarding, baggage service, reservations and resolving related complaints and problems.
- Direct passengers through Customs, Immigration, and Quarantine.
- Assist ramp agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival.
- Push wheelchairs with passengers through all areas of the airport.
- Adhere to all safety procedures and policies.
- Perform other related duties as assigned within the appropriate skill, experience and, capabilities expected for this position.
- Complete work in a safe and secure manner, following company safety and operational standards.
- Immediately report safety and security incidents as well as potential hazards in line with the Unifi Fair and Just Culture Policy.
QUALIFICATIONS
- High School diploma or GED.
- Must be at least 18 years of age.
- Must be able to obtain credentials required as per airport or state or customs requirements.
Physical Requirements
- Must be able to constantly lift up to 70lbs and more, push, pull, walk, stand, reach above shoulder, stoop, squat, kneel, bend, reach out, and grasp; and frequently climb, and crawl.
WORKING CONDITIONS
- Must be able to work in rotating shifts and hours, nights, weekends and holidays, overtime.
- Must be able and open to work in outside weather conditions which may include severe seasonal elements.
A.M. shift, P.M. shift
See all H-1B Visa Passenger Service Agent Jobs
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship in Passenger Service Agent
Verify your degree aligns with posted duties
Passenger Service Agent roles don't automatically qualify as specialty occupations. Pull the job description and confirm it lists degree-required tasks like operations management, logistics coordination, or regulatory compliance, the duties USCIS will scrutinize during adjudication.
Look up prevailing wages before negotiating
Use the OFLC Wage Search to find the certified wage level for your specific work location before you receive an offer. Employers must pay at least the DOL prevailing wage, and knowing Level I versus Level II thresholds strengthens your negotiating position.
Find sponsors through Migrate Mate's verified employer data
Target airlines and ground-handling contractors with confirmed H-1B visa LCA filing history by searching Migrate Mate. Employers who have filed for this role before understand the specialty occupation argument and are far less likely to withdraw sponsorship mid-process.
Confirm each worksite gets its own LCA
If your role covers multiple airport terminals or hub locations, each worksite requires a separately certified LCA from DOL. Ask the employer's immigration team during the offer stage, a single LCA covering only one location won't protect you at secondary worksites.
Request premium processing if your OPT end date is close
If your OPT or cap-gap authorization is expiring within months of a cap-subject filing, ask USCIS to upgrade to premium processing. Standard adjudication timelines can exceed your remaining work authorization window and create a gap in employment eligibility.
Review O*NET before writing your resume
The O*NET occupation profile for Passenger Service Agents lists the full task taxonomy adjudicators reference. Structure your resume around duties that map to degree-level functions, passenger handling logistics, compliance documentation, and operations coordination, not purely customer service language.
H-1B Visa Passenger Service Agent: Frequently Asked Questions
Does a Passenger Service Agent role qualify as an H-1B specialty occupation?
Not automatically. The H-1B specialty occupation requirement means the position must normally require at least a bachelor's degree in a directly related field. Standard Passenger Service Agent roles are clerical and service-oriented. Sponsoring employers qualify the position by restructuring duties around operations management, logistics coordination, or regulatory compliance functions that genuinely require a relevant degree, then document that requirement in the LCA and I-129 petition.
Which employers actually sponsor H-1B visas for Passenger Service Agents?
Airlines operating international routes, ground-handling contractors, and airport management companies are the most active sponsors for this role. These employers typically have dedicated immigration teams familiar with structuring the specialty occupation argument. Migrate Mate shows employers with verified H-1B LCA filing history for this job category, so you can prioritize outreach to companies that have successfully navigated the process before.
What documents should I prepare before applying to H-1B-sponsoring employers?
Have your academic transcripts and degree certificates ready for credential evaluation, since USCIS will review whether your degree field relates directly to the role's listed duties. A credential evaluation from a NACES-member organization is standard for foreign degrees. You'll also need your current I-94 record, prior visa approval notices, and a detailed resume emphasizing degree-level operational duties rather than customer service tasks.
How long does the H-1B sponsorship process take for this role?
The employer first files a Labor Condition Application with DOL, which certifies in around seven business days under standard processing. The I-129 petition then goes to USCIS, where standard adjudication currently runs several months. Premium processing cuts USCIS review to 15 business days. Cap-subject petitions face additional timing constraints tied to the annual filing window, so you'll want to align your job search accordingly.
Can my H-1B status be transferred if I change airline employers?
Yes. H-1B portability allows you to start working for a new sponsoring employer once they file a new I-129 petition on your behalf, without waiting for USCIS approval, provided your prior H-1B was approved and you're maintaining valid status. The new employer must file a fresh LCA covering your new worksite location before submitting the transfer petition to USCIS.