Passenger Service Agent Jobs in USA with Visa Sponsorship
Passenger Service Agent jobs at U.S. airports can be sponsored under the H-2B visa for seasonal roles or through employer-filed H-1B visa petitions for supervisory and specialized positions. Most openings are with airlines, ground handlers, and airport operators who have documented temporary labor needs and active DOL filings.
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Get Access To All JobsINTRODUCTION
Unifi has decades of experience in the aviation services industry. We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ground services. Our vision is to be the most respected company by providing exceptional experience getting aircraft and passengers to their destination safely. We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners. No experience is required. Paid training is provided for all new employees. Join our team and see where the flight benefits can take you.
JOB SUMMARY
Responsible for providing customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage services, reservations, and any other queries or complaints.
BENEFITS
- Flight Privileges: Offered after 30 days for employees and eligible family members!
- Weekly pay for hourly employees (could change it specific to the state e.g. CA)
- Full time starts at 30 hours per week!
- Paid time off (for full-time employees).
- Comprehensive Medical, Dental and Vision Insurance (for full-time employees).
- 401k for all employees.
- Exclusive discounts and additional wellness programs.
JOB DUTIES
- Assist passengers with a friendly welcome, through arrival and check-in process, including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance.
- Handle all aspects of ticketing and check-in by operating a computerized system. This includes boarding, baggage service, reservations and resolving related complaints and problems.
- Direct passengers through Customs, Immigration, and Quarantine.
- Assist ramp agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival.
- Push wheelchairs with passengers through all areas of the airport.
- Adhere to all safety procedures and policies.
- Perform other related duties as assigned within the appropriate skill, experience and, capabilities expected for this position.
- Complete work in a safe and secure manner, following company safety and operational standards.
- Immediately report safety and security incidents as well as potential hazards in line with the Unifi Fair and Just Culture Policy.
QUALIFICATIONS
- High School diploma or GED.
- Must be at least 18 years of age.
- Must be able to obtain credentials required as per airport or state or customs requirements.
Physical Requirements
- Must be able to constantly lift up to 70lbs and more, push, pull, walk, stand, reach above shoulder, stoop, squat, kneel, bend, reach out, and grasp; and frequently climb, and crawl.
WORKING CONDITIONS
- Must be able to work in rotating shifts and hours, nights, weekends and holidays, overtime.
- Must be able and open to work in outside weather conditions which may include severe seasonal elements.
A.M. shift, P.M. shift
INTRODUCTION
Unifi has decades of experience in the aviation services industry. We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ground services. Our vision is to be the most respected company by providing exceptional experience getting aircraft and passengers to their destination safely. We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners. No experience is required. Paid training is provided for all new employees. Join our team and see where the flight benefits can take you.
JOB SUMMARY
Responsible for providing customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage services, reservations, and any other queries or complaints.
BENEFITS
- Flight Privileges: Offered after 30 days for employees and eligible family members!
- Weekly pay for hourly employees (could change it specific to the state e.g. CA)
- Full time starts at 30 hours per week!
- Paid time off (for full-time employees).
- Comprehensive Medical, Dental and Vision Insurance (for full-time employees).
- 401k for all employees.
- Exclusive discounts and additional wellness programs.
JOB DUTIES
- Assist passengers with a friendly welcome, through arrival and check-in process, including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance.
- Handle all aspects of ticketing and check-in by operating a computerized system. This includes boarding, baggage service, reservations and resolving related complaints and problems.
- Direct passengers through Customs, Immigration, and Quarantine.
- Assist ramp agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival.
- Push wheelchairs with passengers through all areas of the airport.
- Adhere to all safety procedures and policies.
- Perform other related duties as assigned within the appropriate skill, experience and, capabilities expected for this position.
- Complete work in a safe and secure manner, following company safety and operational standards.
- Immediately report safety and security incidents as well as potential hazards in line with the Unifi Fair and Just Culture Policy.
QUALIFICATIONS
- High School diploma or GED.
- Must be at least 18 years of age.
- Must be able to obtain credentials required as per airport or state or customs requirements.
Physical Requirements
- Must be able to constantly lift up to 70lbs and more, push, pull, walk, stand, reach above shoulder, stoop, squat, kneel, bend, reach out, and grasp; and frequently climb, and crawl.
WORKING CONDITIONS
- Must be able to work in rotating shifts and hours, nights, weekends and holidays, overtime.
- Must be able and open to work in outside weather conditions which may include severe seasonal elements.
A.M. shift, P.M. shift
See all Passenger Service Agent Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Passenger Service Agent roles.
Get Access To All JobsTips for Finding Passenger Service Agent Jobs
Verify your role qualifies for sponsorship
Passenger Service Agent is classified as a non-agricultural, semi-skilled position. Check O*NET to confirm the job zone and typical education requirements before applying, since sponsorship eligibility depends on how the employer defines the role in their filing.
Target airlines with H-2B certification history
Ground handling companies and regional carriers regularly file H-2B temporary labor certifications for seasonal passenger service peaks. Look for employers who have previously completed DOL temporary labor certification, as repeat filers understand the process and are more likely to sponsor again.
Use Migrate Mate to find verified sponsors
Search Migrate Mate's job board to find passenger service employers with verified sponsorship filing history. Filtering by role and location shows you which operators have already navigated the DOL and USCIS process, saving you time on outreach to employers who won't sponsor.
Document your airside certifications before applying
Airport badging, TSA security threat assessments, and airside vehicle operation permits are role-specific credentials that strengthen your application. Gather documentation of any existing certifications early, since employers filing for sponsorship need to demonstrate you meet all job requirements upfront.
Ask employers about H-2B timing constraints
H-2B status is tied to a specific employer's certified start date and can't be transferred freely between employers. Confirm the employer's certified employment period before accepting an offer, since H-2B workers can only extend status if the same employer files for a continuation with DOL.
Understand prevailing wage obligations before negotiating
Employers sponsoring you must pay at least the DOL prevailing wage for Passenger Service Agents in your work location. Run the OFLC Wage Search to find the wage level for your specific airport region before salary discussions, so you know the floor the employer is legally required to meet.
Frequently Asked Questions
What visa types cover Passenger Service Agent roles?
Most Passenger Service Agent sponsorships use the H-2B visa, which covers temporary or seasonal non-agricultural work. Employers must prove a temporary need and obtain DOL temporary labor certification before filing with USCIS. For supervisory or specialized roles that meet specialty occupation criteria, an H-1B is possible, but that path is uncommon for frontline passenger service positions.
Do Passenger Service Agent jobs require a degree for visa sponsorship?
H-2B sponsorship for this role does not require a bachelor's degree. Employers certify the specific skills and experience needed, and many Passenger Service Agent filings list a high school diploma or equivalent as the minimum. H-1B sponsorship would require a specialty occupation with a directly related bachelor's degree, which is rarely the case for standard agent roles.
How do I find Passenger Service Agent employers who sponsor visas?
Migrate Mate lists employers with verified sponsorship filing history for passenger service roles, searchable by city and job type. This lets you focus your applications on operators who have already completed DOL and USCIS processes rather than approaching employers who have no sponsorship track record.
Can I switch employers after getting H-2B sponsorship as a Passenger Service Agent?
H-2B status is employer-specific and tied to the original certified labor certification. Switching employers requires the new employer to file a fresh DOL temporary labor certification and a new I-129 petition with USCIS. Unlike H-1B portability rules, there's no provision allowing you to start working for the new employer while that petition is pending.
What happens to my status when the peak season ends?
H-2B status expires with the certified employment period listed on your I-94. You have a grace period to depart the U.S. after your authorized period ends. If the employer has ongoing or extended need, they can file for a continuation with DOL and an extension with USCIS before your current status expires, but approval isn't automatic.
What is the prevailing wage requirement for sponsored Passenger Service Agent jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.