H-1B Visa Patient Access Representative Jobs
Patient Access Representative jobs at H-1B visa-sponsoring employers typically require a bachelor's degree in healthcare administration, business, or a related field to meet specialty occupation standards. Sponsoring employers file a certified LCA with DOL and an I-129 petition with USCIS, with H-1B visa status granted for up to three years and extendable to six.
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LOCATION
Casa Grande, Arizona
DEPARTMENT NAME
ER Registration-Hosp
WORK SHIFT
Night
JOB CATEGORY
Revenue Cycle
Great careers are built at Banner Health. We’re looking for the best and brightest to join our team that earned Great Place To Work® Certification™. Apply today to build your career.
WHY YOU’LL LOVE THIS ROLE:
At Banner Health, you’re not just taking a job—you’re joining our mission of “Healthcare made easier, so life can be better.” As a Patient Access Services Representative, you will be the vital first point of contact for patients entering our care. Whether it’s a warm greeting at the front desk or expertly navigating insurance details, your impact will be felt from the very first moment.
WHAT YOU’LL DO:
- Greet patients, ensure patient safety using positive identification protocols, verify insurance, and process registration quickly and compassionately.
- Collect patient financial liability and assist with financial counseling where needed.
- Ensure all documentation is accurate, secure, and compliant.
- Collaborate with clinical teams to optimize patient flow and satisfaction.
- Use multi-system technology to streamline patient offerings, intake and record-keeping.
YOU’RE A GREAT FIT IF YOU:
- Thrive in fast-paced environments (like ERs, clinics, or specialty care).
- Have stellar communication skills and a high emotional IQ.
- Are detail-oriented, tech-savvy, and a natural problem-solver.
- Have experience in patient access, scheduling, or front-office healthcare preferred (but we will train the right person!).
HOURS AND SCHEDULE:
Monday 12pm-12am, Wednesday 6pm-6am, Friday 6pm-6am. Mandatory On-call shifts and Holiday rotation required. You will enjoy an 18% night shift differential for all hours after 7pm, plus an additional $1.00 an hour for all weekend hours!
All Acute Patient Access Services new hires are required to attend New Hire Orientation & PAS New Hire Training beginning on their start for approximately 2-4 weeks and can run Monday - Friday standard daytime business hours and will vary from the posted schedule until training is completed (regardless of your hired shift/hours).
Banner Casa Grande Medical Center is a 141-bed acute-care hospital located midway between Phoenix and Tucson, AZ. The facility boasts the neighborhood convenience of a community hospital while leveraging the clinical expertise of one of the nation’s leading health systems. The state-of-the-art facility cares for patients through all phases of life, offering adult and pediatric Emergency and Trauma Care, Level IV Trauma, Women’s Care, Maternity Services, Surgical Care, Orthopedics, Laboratory Services, Medical Imaging, Inpatient Dialysis, Rehabilitation, and more. As part of one of the largest nonprofit health systems in the country, you’ll have access to a vast network of colleagues and expanded access to career opportunities.
Position Summary
This position is the first point of contact at healthcare facilities and assists patients with the administrative aspect of gaining access to medical treatment. This position is in a hospital-based setting which includes Emergency Dept, Inpatient, Obstetrics, Outpatient, etc. Responsible for in-person patient intake and registration, providing superior customer service, accurately identifying, and obtaining authorizations for patients’ insurance, verifying eligibility and benefits, generating patient estimates for services rendered, financial counseling, and collecting patient liability. Demonstrates the ability to resolve customer issues and provides excellent customer service.
CORE FUNCTIONS
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Verifies patient’s demographics and accurately inputs this information into EHR, including documenting the account thoroughly to maximize reimbursement and minimize denials/penalties from the payor(s).
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Proficiency with multiple services including, but not limited to inpatient, observation, emergency, obstetrics, surgery, imaging. This position may cover services 24/7.
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Demonstrates a thorough understanding of insurance guidelines for all services. Proficiently verifies, reads, and understands insurance benefits.
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Demonstrates proficient understanding that this position creates the first impression for our patient's experience with Banner Health. Demonstrates a positive patient experience through interactions and effective communication.
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Proficient understanding of payer authorization guidelines. Accurately submits timely notification according to insurance guidelines using various systems to reduce/eliminate denials. Consistently meets all registration related key performance indicators as determined by management.
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Obtains federal/state compliance information, consents and documentation required by the patient’s insurance plan(s). This includes a thorough understanding of accurately completing hospital-based compliance forms required by CMS. Uses multiple computer applications proficiently.
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Consistently discusses financial liability with the patient(s) and/or families that includes: collection in full of patient liability, assisting patient in applying for Banner Line of Credit, setting up payment plans and/or assisting patient with Banner Financial Assistance policy/application.
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Provides a variety of patient services and financial services tasks. May be assigned functions such as transporting patients, training new hire employees, recapping daily deposits, posting daily deposits, or conducting other work assignments of the Patient Access Services team.
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Works independently under regular supervision and follows structured work routines. Works in a high-volume, fast-paced, clinical environment which requires the ability to be adaptable, critical thinking, and independent decision making and to prioritize work and ensure appropriateness and timeliness of each patient’s care. Primary external customers include patients and their families, physician office staff and third-party payors.
MINIMUM QUALIFICATIONS
High school diploma/GED is required.
Must have customer service skills or knowledge of patient financial services, financial, collecting services or insurance industry experience processes normally acquired over one or more years of work experience.
Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work both independently and collaboratively in a team environment. Requires strong interpersonal, oral, and written communication skills to effectively interact with a wide range of audiences. Strong knowledge in the use of common office software, word processing, spreadsheet, database software, and typing ability are required.
Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.
PREFERRED QUALIFICATIONS
Associate’s degree preferred.
CRCR (Certified Revenue Cycle Representative) certification, a credential offered by the Healthcare Financial Management Association (HFMA).
CHAA (Certified Healthcare Access Associate) certification, a credential offered by the National Association of Healthcare Access Management (NAHAM).
Knowledge of medical terminology or healthcare systems.
Additional related education and/or experience preferred.
EEO Statement:
EEO/Disabled/Veterans
Our organization supports a drug-free work environment.
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See all 209+ H-1B Visa Patient Access Representative Jobs
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship in Patient Access Representative
Frame your degree for specialty occupation
Patient Access Representative roles don't automatically qualify as a specialty occupation. Target employers whose job postings explicitly require a bachelor's degree in healthcare administration, health information management, or a directly related field. That framing is what USCIS evaluates when reviewing your I-129 petition.
Look up prevailing wages before negotiating
Your employer's LCA must certify a wage at or above the DOL prevailing wage for your location and job title. Use the OFLC Wage Search to check wage levels by county before you receive an offer, so you can spot underpaying positions early.
Find sponsors through verified LCA history
Search Migrate Mate to identify healthcare employers with a documented history of filing H-1B LCAs for Patient Access Representative roles. That filing history is a stronger signal of real sponsorship capability than a checkbox in a job posting.
Confirm each worksite has its own LCA
If you work across multiple hospital campuses or clinic locations, each worksite needs its own certified LCA filed with DOL. Ask your employer's HR or legal team to confirm the LCA covers your specific assigned location before your petition is submitted.
Get your credentials evaluation done early
If you completed a healthcare administration or business degree outside the U.S., have a credential evaluation completed before you apply. USCIS accepts evaluations from accredited agencies, and delays in obtaining one can slow your employer's ability to file your I-129 petition on time.
Understand the cap and your timing window
H-1B visas are subject to an annual cap, and the cap selection rules have changed recently. If you're currently on OPT or another status, map out your authorization end date against the cap filing calendar so your employer can plan the petition timeline without gaps in your work authorization.
H-1B Visa Patient Access Representative: Frequently Asked Questions
Does a Patient Access Representative role qualify as an H-1B specialty occupation?
Not automatically. The role qualifies only when the employer structures it to genuinely require at least a bachelor's degree in a specific field such as healthcare administration, health information management, or business. Employers at larger health systems often build the position around degree-level duties including regulatory compliance, payer contract interpretation, and revenue cycle analysis. Review the job description carefully and confirm the degree requirement is explicit before applying to H-1B-sponsoring positions.
Which types of employers sponsor H-1B visas for Patient Access Representatives?
Large health systems, academic medical centers, and multi-site hospital networks are the most common H-1B sponsors for this role because they have established immigration infrastructure and repeat LCA filing history. Smaller clinics and independent practices rarely sponsor because the administrative cost and specialty occupation documentation burden is high relative to their hiring volume. Migrate Mate lists employers with verified H-1B LCA filing history so you can target your applications accordingly.
What documents should I gather before a sponsoring employer files my H-1B petition?
You'll need your original degree certificate and official transcripts, a credential evaluation if your degree is from outside the U.S., a copy of your resume showing degree-level duties aligned to the role, and any professional certifications relevant to patient access or revenue cycle work. Your employer's attorney will also need your passport biographical pages and current immigration status documents, including your I-94 record.
How does the LCA requirement affect Patient Access Representative roles that span multiple clinic sites?
Each physical worksite where you perform H-1B duties needs its own certified LCA filed with DOL. If your role requires rotating between hospital campuses or outpatient clinics, your employer must file separate LCAs for each location before you work there. This is a common compliance gap at multi-site health systems, so confirm worksite coverage with your employer's HR or immigration team before your start date.
How long does H-1B status last for a Patient Access Representative?
H-1B status is initially granted for up to three years and can be extended for an additional three years, for a maximum of six years. Extensions beyond six years require that your employer has an approved I-140 immigrant petition or a pending PERM labor certification that has been on file for at least 365 days. USCIS reviews specialty occupation eligibility again at each extension, so your employer's documentation of degree-level duties must remain current and accurate.