H-1B Visa Reservation Agent Jobs
Reservation Agent roles qualify for H-1B visa sponsorship when the position requires a bachelor's degree in hospitality management, business, or a related field. Employers in travel, hospitality, and transportation industries file LCAs with the DOL before sponsoring, and cap-subject petitions enter the annual lottery each March.
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Get Access To All JobsYOUR MISSION (The Job Description):
The Group Reservation Coordinator will play an important role in handling reservations for contracted rooms through our Group Sales department specializing in managing group rooming lists, building Passkey links and setting up room billing. The Group Reservation Coordinator will be responsible for managing all group rooms as indicated in contracts and executing accordingly.
THE NITTY-GRITTY (The Essential Job Duties):
- Build and manage group links via Passkey Group Booking Engine and LMS (property management system)
- Input all rooming lists for sales groups and balance room blocks by releasing any remaining inventory not contracted
- Ensuring billing for contacted nights, as well as shoulder dates are accurate and displaying correctly
- Manage rooming list changes for guest names, arrival/departure dates, and billing per clients requested within contract guidelines
- Print room delegate list for client and sales managers upon request
- Act as liaison between client and hotel Junction to ensure rooming needs are met
- Remain in constant communication with Revenue Management, Sales Managers, and CSMs
- Maintaining a list of individual Call-In Groups for Reservation Agents to refer to
- Maintain a file for each sales group entered in LMS (property management system). All rooming lists, block adjustments, and delegate changes are kept in this file. Once a group has been checked out, the group folders are stored
- Attend pre-convention meetings with clients to welcome them and address any concerns before the arrival of their guests
- Responsible for analyzing group room pick-up and attrition and communicating this information to clients in a professional and courteous manner
- Responsible for following up with Revenue Management and Sales to make sure that all rooming lists are received by the cut-off date or as soon as possible
- Effectively handle multiple priorities and reporting relationships
- Keep informed of all room types, packages and rates; describes rooms, venues and amenities
- Assist with answering guest calls and booking reservations based on business needs
- Keep up on all functions and special events pertaining to Virgin Hotels Las Vegas
- Follow through on all changes pertaining to guest reservations and requests
- Cooperate and coordinate with all related departments to provide the best possible service
- Provide superior service to all guests and clients. Demonstrates resiliency when dealing with a difficult customer
- Perform other duties as assigned to assist the Reservations, Revenue Management and Front Office departments
WHAT IT TAKES (The Qualities We Look For):
- Great team player with the ability to create excellent working relationships
- Ability to break down barriers and resolving potential conflicts swiftly and effortlessly
- Strong communication and presentation skills to all levels of management
- Creativity and innovation are essential!
- Ability to think outside the box and approach all issues with a completely fresh approach
- Ability to anticipate needs and over-deliver whenever possible
- Candidates must think on their feet and use their initiative to solve problems and deliver solutions
- Excellent customer relations, communication, presentation and organization skills of utmost importance
- Able to change direction and work on multiple project aspects at once
- Enthusiastic, passionate, and able to motivate others
- Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original and personable, and striving to deliver high quality and brilliant customer service
MUST HAVE'S:
- Minimum one year experience in Hospitality (Hotel Group Sales, Reservations or Front Desk operations preferred)
- Current, legal, and unrestricted ability to work in the United States
- Ability to communicate clearly in verbal and written English
- Use all equipment associated with the position in an effective and efficient manner
- Review, comprehend, and respond to all necessary documentation with a strong attention to detail
- Must be able to sit for long periods of time
- Ability to operate in a working environment that is sedentary in nature and subject to varying levels of noise
- Must have excellent time management and administrative skills to complete execution of all planning details in an effective and efficient manner
- Use all equipment associated with the position, including but not limited to: Microsoft Word, Excel and Outlook
- The skills and abilities necessary for this position are typically acquired through the completion of a high school degree or equivalent, as well as two months of on-the-job training
WOULD BE NICE TO HAVE'S:
- Minimum typing speed of 45 WPM preferred
- Familiarity with the equipment and computer systems associated with the position, including but not limited to Agilysys LMS (PMS), Delphi and Passkey helpful
WORKING CONDITIONS:
- Use a computer, keyboard, and 10-key or calculator
- Solve basic mathematical oriented problems
- Accurately follow established filing parameters
- Communicate effectively with co-workers, management, and hotel guests
- Accurately review, post, and audit relevant information
- Accurately accept and process verbal and written instruction
- Respond and quickly adapt to changing work situations and environments
- Ability to work under stringent deadlines and pressure
- Lift at least 50 pounds
- Follow all safety rules and regulations
- Operate a multi-line phone
VALUABLE TRAITS:
- 50% logical / 50% creative / 100% AWESOME
- Enjoy working with a team and alone as the situation dictates
- Adaptive, Flexible!
- Embody "great attitude"
- Enjoy process improvement
- Evoke inspiration in those around you and encourage them to create their best work.
- Results oriented
- Unwavering integrity and endless work ethic
- Appreciate constructive feedback, as well as graciously providing the same
- Tenacious and self-motivated
This is not an exhaustive list of duties, responsibilities, and conditions.
Virgin Hotels celebrates diversity and is proud to be an Equal Opportunity Employer.
YOUR MISSION (The Job Description):
The Group Reservation Coordinator will play an important role in handling reservations for contracted rooms through our Group Sales department specializing in managing group rooming lists, building Passkey links and setting up room billing. The Group Reservation Coordinator will be responsible for managing all group rooms as indicated in contracts and executing accordingly.
THE NITTY-GRITTY (The Essential Job Duties):
- Build and manage group links via Passkey Group Booking Engine and LMS (property management system)
- Input all rooming lists for sales groups and balance room blocks by releasing any remaining inventory not contracted
- Ensuring billing for contacted nights, as well as shoulder dates are accurate and displaying correctly
- Manage rooming list changes for guest names, arrival/departure dates, and billing per clients requested within contract guidelines
- Print room delegate list for client and sales managers upon request
- Act as liaison between client and hotel Junction to ensure rooming needs are met
- Remain in constant communication with Revenue Management, Sales Managers, and CSMs
- Maintaining a list of individual Call-In Groups for Reservation Agents to refer to
- Maintain a file for each sales group entered in LMS (property management system). All rooming lists, block adjustments, and delegate changes are kept in this file. Once a group has been checked out, the group folders are stored
- Attend pre-convention meetings with clients to welcome them and address any concerns before the arrival of their guests
- Responsible for analyzing group room pick-up and attrition and communicating this information to clients in a professional and courteous manner
- Responsible for following up with Revenue Management and Sales to make sure that all rooming lists are received by the cut-off date or as soon as possible
- Effectively handle multiple priorities and reporting relationships
- Keep informed of all room types, packages and rates; describes rooms, venues and amenities
- Assist with answering guest calls and booking reservations based on business needs
- Keep up on all functions and special events pertaining to Virgin Hotels Las Vegas
- Follow through on all changes pertaining to guest reservations and requests
- Cooperate and coordinate with all related departments to provide the best possible service
- Provide superior service to all guests and clients. Demonstrates resiliency when dealing with a difficult customer
- Perform other duties as assigned to assist the Reservations, Revenue Management and Front Office departments
WHAT IT TAKES (The Qualities We Look For):
- Great team player with the ability to create excellent working relationships
- Ability to break down barriers and resolving potential conflicts swiftly and effortlessly
- Strong communication and presentation skills to all levels of management
- Creativity and innovation are essential!
- Ability to think outside the box and approach all issues with a completely fresh approach
- Ability to anticipate needs and over-deliver whenever possible
- Candidates must think on their feet and use their initiative to solve problems and deliver solutions
- Excellent customer relations, communication, presentation and organization skills of utmost importance
- Able to change direction and work on multiple project aspects at once
- Enthusiastic, passionate, and able to motivate others
- Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original and personable, and striving to deliver high quality and brilliant customer service
MUST HAVE'S:
- Minimum one year experience in Hospitality (Hotel Group Sales, Reservations or Front Desk operations preferred)
- Current, legal, and unrestricted ability to work in the United States
- Ability to communicate clearly in verbal and written English
- Use all equipment associated with the position in an effective and efficient manner
- Review, comprehend, and respond to all necessary documentation with a strong attention to detail
- Must be able to sit for long periods of time
- Ability to operate in a working environment that is sedentary in nature and subject to varying levels of noise
- Must have excellent time management and administrative skills to complete execution of all planning details in an effective and efficient manner
- Use all equipment associated with the position, including but not limited to: Microsoft Word, Excel and Outlook
- The skills and abilities necessary for this position are typically acquired through the completion of a high school degree or equivalent, as well as two months of on-the-job training
WOULD BE NICE TO HAVE'S:
- Minimum typing speed of 45 WPM preferred
- Familiarity with the equipment and computer systems associated with the position, including but not limited to Agilysys LMS (PMS), Delphi and Passkey helpful
WORKING CONDITIONS:
- Use a computer, keyboard, and 10-key or calculator
- Solve basic mathematical oriented problems
- Accurately follow established filing parameters
- Communicate effectively with co-workers, management, and hotel guests
- Accurately review, post, and audit relevant information
- Accurately accept and process verbal and written instruction
- Respond and quickly adapt to changing work situations and environments
- Ability to work under stringent deadlines and pressure
- Lift at least 50 pounds
- Follow all safety rules and regulations
- Operate a multi-line phone
VALUABLE TRAITS:
- 50% logical / 50% creative / 100% AWESOME
- Enjoy working with a team and alone as the situation dictates
- Adaptive, Flexible!
- Embody "great attitude"
- Enjoy process improvement
- Evoke inspiration in those around you and encourage them to create their best work.
- Results oriented
- Unwavering integrity and endless work ethic
- Appreciate constructive feedback, as well as graciously providing the same
- Tenacious and self-motivated
This is not an exhaustive list of duties, responsibilities, and conditions.
Virgin Hotels celebrates diversity and is proud to be an Equal Opportunity Employer.
See all 35+ H-1B Visa Reservation Agent Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new H-1B Visa Reservation Agent Jobs.
Get Access To All JobsTips for Finding H-1B Visa Sponsorship in Reservation Agent
Verify your degree meets specialty occupation
USCIS requires a direct relationship between your degree field and the Reservation Agent role. A hospitality management, business administration, or tourism degree strengthens your case more than a general liberal arts credential when your employer files the I-129.
Use OFLC Wage Search before accepting offers
Look up the prevailing wage for Reservation Agent under SOC code 43-4181 in your specific metro area. Your offer must meet or exceed that wage level for DOL to certify the LCA, and underpaid offers get flagged before the petition even reaches USCIS.
Target employers already filing LCAs for this role
Search Migrate Mate to find hospitality and travel companies with verified H-1B filing history for Reservation Agent positions. Employers who have sponsored this exact role before understand the specialty occupation argument and won't need convincing from scratch.
Ask whether your employer uses E-Verify
E-Verify enrollment is common among large hotel chains and travel management companies. Confirming your prospective employer is enrolled tells you they have an established onboarding process for visa holders and reduces friction during I-9 verification after your H-1B is approved.
Check the O*NET profile before your petition is filed
The O*NET occupation profile for Reservation and Transportation Ticket Agents lists the typical education and knowledge requirements USCIS adjudicators reference. Review it so you can align your resume and job description with the documented specialty occupation criteria.
Time your job search around the H-1B cap calendar
USCIS opens H-1B registration each March for an October 1 start date. If you're on OPT, your employer needs your offer finalized by early March to register you in time. Securing an offer in January or February avoids rushing the paperwork.
H-1B Visa Reservation Agent: Frequently Asked Questions
Does a Reservation Agent role qualify as a specialty occupation for H-1B purposes?
It depends on how the employer defines the position. A standard customer service role won't qualify, but a Reservation Agent job that requires a bachelor's degree in hospitality management, business, or a related field and involves complex pricing systems, GDS platforms, or corporate account management can meet the specialty occupation standard USCIS uses to evaluate H-1B petitions.
Which industries sponsor H-1B visas for Reservation Agent positions?
Airlines, hotel chains, cruise lines, corporate travel management companies, and online travel agencies are the most active sponsors for this role. Companies managing high volumes of corporate bookings or international itineraries are more likely to require degree-level qualifications, which strengthens the specialty occupation argument. You can filter by employer and role on Migrate Mate to find companies with active filing history.
What SOC code applies to Reservation Agent roles on the LCA?
Most Reservation Agent positions fall under SOC code 43-4181, which covers Reservation and Transportation Ticket Agents and Travel Clerks. Your employer's attorney will use this code when filing the Labor Condition Application with DOL. The wage level assigned to that code in your work location determines the minimum salary your offer must meet for LCA certification.
Can an employer sponsor an H-1B for a Reservation Agent role if the job posting doesn't require a degree?
Not without amending the position. USCIS requires that the job itself normally demands a bachelor's degree in a specific field as a minimum entry requirement. If the employer's job description says a degree is preferred or substitutable with experience, the specialty occupation argument weakens significantly. The employer's attorney would need to restructure the role description and potentially obtain an expert opinion before filing.
How does the H-1B cap lottery affect Reservation Agent job seekers?
Cap-subject H-1B petitions are limited to 85,000 slots annually, with registration open each March. If you're selected in the lottery, your employer can file the full petition for an October 1 start date. If you're not selected, you remain in your current status until the next registration cycle. Some large employers, nonprofits, or university-affiliated travel programs may be cap-exempt, which bypasses the lottery entirely.