H-1B Visa Support Analyst Jobs
Support Analyst roles qualify for H-1B visa sponsorship when the position requires a bachelor's degree in computer science, information systems, or a related field. Many mid-size and enterprise technology employers file H-1B petitions for these roles, and the position's SOC code directly affects your prevailing wage tier and lottery registration.
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The Virginia Department of Health (VDH) enterprise level EHR Security Analyst will be responsible for supporting the security, access, and user provisioning requirements of the Electronic Health Record (EHR) environment along with providing support tier 1 to the EHR end users on related areas.
This position provides technical and functional support for EHR security configuration, user access, security roles, authentication, auditing, and access-related troubleshooting. The Security Analyst works with clinical, operational, information technology, privacy, compliance, and application support teams to ensure users have appropriate access to EHR applications based on their job responsibilities and organizational policies.
The EHR Security Support Analyst provides technical and functional security support for the Cerner Electronic Health Record environment. This role is responsible for maintaining appropriate user access, supporting security configuration, monitoring access-related activities, troubleshooting security issues, and assisting with the implementation and sustainment of EHR security controls.
The EHR Security Support Analyst is responsible for managing and helping define user access policies, security policies, and role-based permissions within the EHR. This role will work closely with the EHR Application team, ISO Team, and HIPAA compliance officer among others to ensure that the application is compliant with HIPAA standards, organizational security policies, and best practices.
Key Responsibilities
- Map and maintain EHR positions definitions, which includes Millenium Positions, Preferences, and OHPAC Security groups with VDH Positions.
- Review and process EHR access requests in accordance with established policies, procedures, organizational standards, and role-based access requirements.
- Create, modify, and terminate user access based on approved requests and established processes.
- Monitor and enforce appropriate use of EHR Access Control Positions and Policies, ensuring that users have the correct level of access based on their roles and their job functions.
- Work with EHR Security Officer, IT Technical team, Support Team, and EHR Core team to help define and automate user provisioning and offboarding procedures.
- Monitor and conduct internal security audits of the EHR application to identify and mitigate risks and/or vulnerabilities detected.
- Work with EHR Security Officer to develop and maintain security policies, procedures, and guidelines related to the Application.
- Work with EHR Security Officer and ISO Office and EHR Core team to define and complete security documentation and downtime procedures according to VDH Security guidelines.
- Work with EHR Security Officer to respond and investigate security incidents related to EHR Application ensuring timely resolution and proper reporting to stakeholders.
- Collaborate with the EHR implementation and optimization teams to ensure that security measures are integrated into the deployment of new features, updates, and third-party applications.
- Stay informed about emerging security threats, technologies, and best practices related to EHR systems.
- Recommend improvements and optimizations to the EHR security environment based on industry trends and emerging threats.
- Monitor user behavior by using tools like P2Sentinel to determine trends and possible incidents.
- Work with EHR Security Officer and EHR Core team to assist on internal and external audits.
- Participate in Cerner/OHPAC upgrades, security patches, and system maintenance to ensure ongoing security.
- Participate in the Domain Strategy for EHR Application.
- Stay up to date with security updates, best practices, and regulatory changes.
Required Experience
Three plus years of IT experience.
Three plus years of healthcare IT experience.
Strong understanding of Millenium and OHPAC security positions required.
Strong understanding of EHR Systems.
Understanding of HIPAA, HITECH, meaningful user, and other healthcare security regulations.
Experience with Active Directory (AD), single sign-on (SSO), multi-factor authentication (MFA), and identity management solutions.
Strong analytical, problem-solving, and troubleshooting skills related to Cerner/OHPAC security and access issues.
Excellent communication and collaboration skills to work with IT teams, compliance officers, and end users.
Familiarity with healthcare IT infrastructure, including networking, firewalls, and database security.
Knowledge of Discern and ccl.
Skill Required / Desired Amount of Experience
Understanding of Millenium and OHPAC security positions
Required 3 Years
Healthcare IT experience
Required 3 Years
IT experience
Highly desired 3 Years
Strong understanding of EHR Systems, specifically OH/Cerner
Highly desired 3 Years
Understanding of HIPAA, HITECH, meaningful user, and other healthcare security regulations
Highly desired 3 Months
Experience with Active Directory (AD), single sign-on (SSO), multi-factor authentication (MFA), and identity management solutions
Highly desired 3 Years
Strong analytical, problem-solving, and troubleshooting skills related to Cerner/OHPAC security and access issues
Required 3 Years
Excellent communication and collaboration skills to work with IT teams, compliance officers, and end users
Required 3 Years
Familiarity with healthcare IT infrastructure, including networking, firewalls, and database security
Highly desired 3 Years
Knowledge of Discern and ccl
Required 3 Years
Job Summary
The Virginia Department of Health (VDH) enterprise level EHR Security Analyst will be responsible for supporting the security, access, and user provisioning requirements of the Electronic Health Record (EHR) environment along with providing support tier 1 to the EHR end users on related areas.
This position provides technical and functional support for EHR security configuration, user access, security roles, authentication, auditing, and access-related troubleshooting. The Security Analyst works with clinical, operational, information technology, privacy, compliance, and application support teams to ensure users have appropriate access to EHR applications based on their job responsibilities and organizational policies.
The EHR Security Support Analyst provides technical and functional security support for the Cerner Electronic Health Record environment. This role is responsible for maintaining appropriate user access, supporting security configuration, monitoring access-related activities, troubleshooting security issues, and assisting with the implementation and sustainment of EHR security controls.
The EHR Security Support Analyst is responsible for managing and helping define user access policies, security policies, and role-based permissions within the EHR. This role will work closely with the EHR Application team, ISO Team, and HIPAA compliance officer among others to ensure that the application is compliant with HIPAA standards, organizational security policies, and best practices.
Key Responsibilities
- Map and maintain EHR positions definitions, which includes Millenium Positions, Preferences, and OHPAC Security groups with VDH Positions.
- Review and process EHR access requests in accordance with established policies, procedures, organizational standards, and role-based access requirements.
- Create, modify, and terminate user access based on approved requests and established processes.
- Monitor and enforce appropriate use of EHR Access Control Positions and Policies, ensuring that users have the correct level of access based on their roles and their job functions.
- Work with EHR Security Officer, IT Technical team, Support Team, and EHR Core team to help define and automate user provisioning and offboarding procedures.
- Monitor and conduct internal security audits of the EHR application to identify and mitigate risks and/or vulnerabilities detected.
- Work with EHR Security Officer to develop and maintain security policies, procedures, and guidelines related to the Application.
- Work with EHR Security Officer and ISO Office and EHR Core team to define and complete security documentation and downtime procedures according to VDH Security guidelines.
- Work with EHR Security Officer to respond and investigate security incidents related to EHR Application ensuring timely resolution and proper reporting to stakeholders.
- Collaborate with the EHR implementation and optimization teams to ensure that security measures are integrated into the deployment of new features, updates, and third-party applications.
- Stay informed about emerging security threats, technologies, and best practices related to EHR systems.
- Recommend improvements and optimizations to the EHR security environment based on industry trends and emerging threats.
- Monitor user behavior by using tools like P2Sentinel to determine trends and possible incidents.
- Work with EHR Security Officer and EHR Core team to assist on internal and external audits.
- Participate in Cerner/OHPAC upgrades, security patches, and system maintenance to ensure ongoing security.
- Participate in the Domain Strategy for EHR Application.
- Stay up to date with security updates, best practices, and regulatory changes.
Required Experience
Three plus years of IT experience.
Three plus years of healthcare IT experience.
Strong understanding of Millenium and OHPAC security positions required.
Strong understanding of EHR Systems.
Understanding of HIPAA, HITECH, meaningful user, and other healthcare security regulations.
Experience with Active Directory (AD), single sign-on (SSO), multi-factor authentication (MFA), and identity management solutions.
Strong analytical, problem-solving, and troubleshooting skills related to Cerner/OHPAC security and access issues.
Excellent communication and collaboration skills to work with IT teams, compliance officers, and end users.
Familiarity with healthcare IT infrastructure, including networking, firewalls, and database security.
Knowledge of Discern and ccl.
Skill Required / Desired Amount of Experience
Understanding of Millenium and OHPAC security positions
Required 3 Years
Healthcare IT experience
Required 3 Years
IT experience
Highly desired 3 Years
Strong understanding of EHR Systems, specifically OH/Cerner
Highly desired 3 Years
Understanding of HIPAA, HITECH, meaningful user, and other healthcare security regulations
Highly desired 3 Months
Experience with Active Directory (AD), single sign-on (SSO), multi-factor authentication (MFA), and identity management solutions
Highly desired 3 Years
Strong analytical, problem-solving, and troubleshooting skills related to Cerner/OHPAC security and access issues
Required 3 Years
Excellent communication and collaboration skills to work with IT teams, compliance officers, and end users
Required 3 Years
Familiarity with healthcare IT infrastructure, including networking, firewalls, and database security
Highly desired 3 Years
Knowledge of Discern and ccl
Required 3 Years
See all 560+ H-1B Visa Support Analyst Jobs
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship as a Support Analyst
Match your degree to the SOC code
Support Analyst roles are typically filed under SOC 15-1232. Verify your degree field aligns with that code before applying. A mismatch between your credentials and the SOC classification is a common reason USCIS issues an RFE on specialty occupation.
Check employer LCA filing history first
Use Migrate Mate to filter Support Analyst roles by employers with verified H-1B Labor Condition Application filings. This tells you which companies have already navigated DOL certification for this job title, not just which ones claim to sponsor.
Request your prevailing wage tier in writing
Before signing an offer, ask which DOL wage level your employer intends to certify. Level I wages are frequently challenged by USCIS as insufficient for specialty occupations. Use the OFLC Wage Search to confirm the posted salary meets at least a Level II threshold.
Document every system you've administered
Support Analyst petitions often face scrutiny over whether the role is truly degree-requiring. Build a detailed job duties letter with your employer that maps each responsibility to a specific technical knowledge domain, not just general troubleshooting language.
Target employers already enrolled in E-Verify
If you're on OPT or STEM OPT and moving into H-1B status, your new employer must be E-Verify enrolled before your cap-gap period begins. Confirm enrollment status during the offer stage, not after you've already given notice elsewhere.
File premium processing if your OPT expires near October
The H-1B cap-gap rule extends your work authorization, but only if your F-1 OPT end date falls before October 1 and your petition was timely filed. Premium processing through USCIS eliminates approval uncertainty before the fiscal year start date.
H-1B Visa Support Analyst: Frequently Asked Questions
Does a Support Analyst role qualify as a specialty occupation for H-1B purposes?
It depends on how the position is defined. USCIS evaluates whether the role normally requires a bachelor's degree in a specific technical field, not just any degree. A Support Analyst position that requires a degree in information systems, computer science, or a closely related discipline typically qualifies. Generalist roles where any degree is accepted are more likely to face an RFE on specialty occupation grounds.
Which employers sponsor H-1B visas for Support Analyst positions?
Enterprise technology companies, managed service providers, healthcare systems, and financial institutions regularly file H-1B petitions for Support Analyst roles. The most reliable way to identify them is by reviewing DOL Labor Condition Application disclosure data. Migrate Mate surfaces this filing history by job title so you can target employers who have already certified H-1B petitions for this specific role, not just those who say they sponsor.
What happens to my H-1B status if my Support Analyst role changes significantly?
A material change in job duties, work location, or employer requires an amended H-1B petition filed with USCIS before the change takes effect. This includes moving from a help desk support function to a systems administration function, even within the same company. Failing to file an amendment when duties shift substantially is a status violation, not just a paperwork gap.
How does the prevailing wage requirement affect Support Analyst H-1B petitions?
Your employer must certify through the DOL that your offered salary meets or exceeds the prevailing wage for your SOC code and work location. Support Analyst wages vary significantly by metro area. You can verify the applicable wage using the OFLC Wage Search before accepting an offer. USCIS has increasingly scrutinized Level I wage certifications for roles classified as specialty occupations, so a Level II or higher certification strengthens the petition.
Can I switch employers on an H-1B while working as a Support Analyst?
Yes, through H-1B portability under AC21. You can begin working for a new employer once they file a new H-1B petition on your behalf, as long as your prior petition was approved, you've been in valid H-1B status for at least 180 days, and the new role is in the same or a related occupational classification. You don't need to wait for the new petition to be approved before starting.