H-1B Visa Bilingual Customer Service Representative Jobs
Bilingual Customer Service Representative roles qualify for H-1B visa sponsorship when the position requires specialized language skills and at least a bachelor's degree in a related field. Employers in financial services, healthcare, and telecom regularly file LCAs for these roles. Use Migrate Mate to find companies with active H-1B visa filing history for this occupation.
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We’re looking for an experienced Bilingual Field Safety Specialist/Trainer to join our team in Louisiana. If you're fluent in both English and Spanish and have a knack for keeping people safe, this is your chance to make a real impact. In this role, you'll lead engaging safety trainings from our office and conduct on-site visits to ensure safety protocols are being followed across our projects. While a background in heavy civil construction—especially roadways and bridges—is a big plus, it’s not a requirement. What matters most is your ability to communicate clearly, connect with diverse teams, and champion a culture of safety. Join us and be part of a team that’s building Louisiana’s future—safely and responsibly.
Job Description:
This role will be primarily located in our Louisiana training office and will provide new hire orientation and training. This individual will play a critical role in ensuring that our workforce has all required craft specific training necessary to arrive onsite with the knowledge and skills required to complete job duties safely. This individual will be responsible on conducting safety training orientations and other training classes in both English and Spanish. When not conducting training courses/orientation you will travel to ongoing project sites and provide on-site safety procedures and protocols.
Responsibilities:
- Develop and deliver comprehensive safety training programs for employees working on our roadway and bridge construction projects, ensuring compliance with all relevant regulations and standards.
- Travel to ongoing project sites when training is not being conducted in the Laredo office location.
- Develop training materials, presentations, and resources in English and Spanish, ensuring accessibility and effectiveness for all employees.
- Stay updated on industry trends, regulations, and best practices related to heavy civil roadway and bridge construction safety and incorporate this knowledge into training programs and materials.
- Maintain accurate records of safety training activities, including attendance, evaluations, and certifications, in compliance with company policies and regulatory requirements.
- Perform other duties as assigned to support the overall safety and success of the organization.
- Provide support to on site safety as needed, and any other safety related responsibilities as directed by HSE manager.
- Collaborate with project managers, supervisors, and safety officers to ensure safety protocols and procedures, including personal protective equipment (PPE), equipment operation, and emergency response protocols.
- Facilitate safety meetings and toolbox talks in English and Spanish, fostering a culture of safety awareness and accountability among all team members.
Qualifications
- Fluency in both English and Spanish, both spoken and written, is required.
- Minimum of 5 years of experience in safety and training.
- In-depth knowledge of OSHA regulations, and other relevant safety guidelines.
- Strong communication and presentation skills, with the ability to effectively convey complex concepts clearly and engagingly.
- Excellent interpersonal skills, with the ability to build positive relationships and work collaboratively with diverse teams.
- Demonstrated problem-solving abilities and attention to detail, with a commitment to continuous improvement.
- Proficiency in Microsoft Office Suite and other relevant software applications.
- Valid driver's license and willingness to travel to project sites as needed.
Benefits:
- 401k w/employer match
- Health/Dental/Vision insurance plans
- Paid time off
- 10 paid holidays
- Stock purchase plan
EEO Statement
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Agency Statement
We are not accepting resumes from Third Party Recruiting Firms for this position. If you are an Agency or Search firm representative, contact the Primoris Talent Acquisition Manager directly for consideration. Primoris or its subsidiaries will not be responsible for any fees arising from the use of resumes and online response forms through this source. In addition, Primoris or its subsidiaries will not be responsible for any fees on unsolicited resumes that are submitted to any member of the Staffing or Operations team. Primoris has established an approved vendor program for this service and will only consider accepting submissions from those approved firms. For consideration in becoming an approved vendor, contact HR.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Job Overview:
We’re looking for an experienced Bilingual Field Safety Specialist/Trainer to join our team in Louisiana. If you're fluent in both English and Spanish and have a knack for keeping people safe, this is your chance to make a real impact. In this role, you'll lead engaging safety trainings from our office and conduct on-site visits to ensure safety protocols are being followed across our projects. While a background in heavy civil construction—especially roadways and bridges—is a big plus, it’s not a requirement. What matters most is your ability to communicate clearly, connect with diverse teams, and champion a culture of safety. Join us and be part of a team that’s building Louisiana’s future—safely and responsibly.
Job Description:
This role will be primarily located in our Louisiana training office and will provide new hire orientation and training. This individual will play a critical role in ensuring that our workforce has all required craft specific training necessary to arrive onsite with the knowledge and skills required to complete job duties safely. This individual will be responsible on conducting safety training orientations and other training classes in both English and Spanish. When not conducting training courses/orientation you will travel to ongoing project sites and provide on-site safety procedures and protocols.
Responsibilities:
- Develop and deliver comprehensive safety training programs for employees working on our roadway and bridge construction projects, ensuring compliance with all relevant regulations and standards.
- Travel to ongoing project sites when training is not being conducted in the Laredo office location.
- Develop training materials, presentations, and resources in English and Spanish, ensuring accessibility and effectiveness for all employees.
- Stay updated on industry trends, regulations, and best practices related to heavy civil roadway and bridge construction safety and incorporate this knowledge into training programs and materials.
- Maintain accurate records of safety training activities, including attendance, evaluations, and certifications, in compliance with company policies and regulatory requirements.
- Perform other duties as assigned to support the overall safety and success of the organization.
- Provide support to on site safety as needed, and any other safety related responsibilities as directed by HSE manager.
- Collaborate with project managers, supervisors, and safety officers to ensure safety protocols and procedures, including personal protective equipment (PPE), equipment operation, and emergency response protocols.
- Facilitate safety meetings and toolbox talks in English and Spanish, fostering a culture of safety awareness and accountability among all team members.
Qualifications
- Fluency in both English and Spanish, both spoken and written, is required.
- Minimum of 5 years of experience in safety and training.
- In-depth knowledge of OSHA regulations, and other relevant safety guidelines.
- Strong communication and presentation skills, with the ability to effectively convey complex concepts clearly and engagingly.
- Excellent interpersonal skills, with the ability to build positive relationships and work collaboratively with diverse teams.
- Demonstrated problem-solving abilities and attention to detail, with a commitment to continuous improvement.
- Proficiency in Microsoft Office Suite and other relevant software applications.
- Valid driver's license and willingness to travel to project sites as needed.
Benefits:
- 401k w/employer match
- Health/Dental/Vision insurance plans
- Paid time off
- 10 paid holidays
- Stock purchase plan
EEO Statement
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Agency Statement
We are not accepting resumes from Third Party Recruiting Firms for this position. If you are an Agency or Search firm representative, contact the Primoris Talent Acquisition Manager directly for consideration. Primoris or its subsidiaries will not be responsible for any fees arising from the use of resumes and online response forms through this source. In addition, Primoris or its subsidiaries will not be responsible for any fees on unsolicited resumes that are submitted to any member of the Staffing or Operations team. Primoris has established an approved vendor program for this service and will only consider accepting submissions from those approved firms. For consideration in becoming an approved vendor, contact HR.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship in Bilingual Customer Service Representative
Verify your degree field aligns
H-1B approval depends on your degree directly relating to the role. For bilingual CSR positions, linguistics, communications, business, or foreign language degrees carry the strongest connection. Pull the O*NET profile for this occupation to confirm typical education requirements before applying.
Target industries that sponsor consistently
Financial services, healthcare systems, and multinational telecoms file LCAs for bilingual CSR roles far more often than retail or hospitality employers. Narrowing your search to those sectors dramatically improves your odds of finding genuine H-1B sponsorship.
Search employer LCA history on Migrate Mate
Migrate Mate surfaces DOL Labor Condition Application data by employer and occupation code, so you can confirm which companies have actually filed for bilingual customer service roles rather than relying on job postings that mention sponsorship without a track record.
Confirm the LCA wage level before negotiating
Your employer must certify a prevailing wage through the DOL before USCIS will approve your petition. Run the OFLC Wage Search using your job title and work location ZIP code so you know the minimum wage level the LCA must list before you enter salary discussions.
Ask about cap-exempt employer status early
Some nonprofits and universities that operate customer service centers are cap-exempt, meaning they can file your H-1B outside the annual lottery. Ask during the offer stage whether the employer holds cap-exempt status, since that changes your filing timeline entirely.
Prepare certified language proficiency documentation
USCIS officers reviewing bilingual CSR petitions may issue an RFE questioning how language skill constitutes a specialty occupation requirement. Gathering official transcripts, a language certification, or employer attestation letters before filing strengthens the petition against that common challenge.
H-1B Visa Bilingual Customer Service Representative: Frequently Asked Questions
Do Bilingual Customer Service Representative roles actually qualify for H-1B sponsorship?
They can qualify, but the employer must establish that the role requires at least a bachelor's degree in a specific field, not just bilingual ability alone. Positions embedded in regulated industries like banking compliance, healthcare coordination, or insurance claims have a stronger specialty occupation argument than general call center roles. The O*NET profile and the job description together form the foundation of that argument.
How do I find employers who have actually sponsored H-1B visas for this role?
Migrate Mate indexes DOL Labor Condition Application disclosure data by employer and occupation code, so you can filter specifically for companies that have filed for bilingual customer service positions. That filing history is public record and is more reliable than a job posting that mentions sponsorship without any verifiable track record behind it.
What happens to my H-1B status if I'm placed at a client site through a staffing agency?
H-1B portability rules allow you to change employers or worksites, but the petitioning employer must remain your legal employer of record. If a staffing agency sponsors you and places you at a client site, USCIS scrutinizes whether the agency or the end client controls your daily work. The agency must demonstrate it retains the right to control your employment, or the petition faces an RFE.
Does my language proficiency need to be formally certified for an H-1B petition?
USCIS does not mandate a specific certification format, but the employer must document why bilingual ability is integral to a specialty occupation role, not just a preferred skill. University transcripts in a foreign language, a recognized proficiency test result, or a detailed employer attestation letter all strengthen the petition. Vague claims that the role requires bilingual skills without substantiation are a common RFE trigger.
Can my employer file my H-1B petition while I'm on OPT or STEM OPT?
Yes. If your OPT or STEM OPT authorization remains valid through April 1 of the fiscal year in which you're selected, you can continue working under cap-gap protection while USCIS adjudicates the petition. Your employer files by the April 1 deadline, and if selected and approved, your H-1B status begins October 1. Confirm the exact cap-gap timeline and your EAD expiration date with USCIS before relying on this bridge.