H-1B Visa Bilingual Customer Service Representative Jobs
Bilingual Customer Service Representative roles qualify for H-1B visa sponsorship when the position requires specialized language skills and at least a bachelor's degree in a related field. Employers in financial services, healthcare, and telecom regularly file LCAs for these roles. Use Migrate Mate to find companies with active H-1B visa filing history for this occupation.
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Get Access To All JobsThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Remote Bilingual Healthcare Customer Service Representative
Must be fluent in English & Spanish
As a member of the Healthcare Call Center team, you will help people every day by taking calls, actively listening to understand customers' needs, and answering their questions. Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients’ success.
In this position you will be answering calls regarding healthcare benefits. The calls are related to assisting members with enrollment into the Medicare plan, disenrolling them from their plan, processing claims regarding their plan etc.
There are plenty of growth opportunities within the healthcare team.
- Starting pay is $13.67 an hour.
- Hours of Operation: Monday-Friday 8:00AM – 11:00PM EST, Saturday & Sunday 8:00AM EST – 8:00 PM EST
- Production Schedule: Production schedule is assigned during training and will fall between the hours of operation. Must be flexible to work during hours of operation.
- Training is paid.
- Training Duration: 7 Weeks & 2 Days in a Classroom and 2 Weeks & 2 Days Nesting
- You are not allowed to miss a day of training.
- Health benefits medical, dental and vision are available on 1st day of employment.
- Paid time off is accrued after 180 days of employment.
- Successfully learn and navigate 30-40 systems.
About the Bilingual Healthcare Customer Service Representative role:
- Excellent communication skills
- Successfully complete customer service assessment & typing test
- Keyboarding and software proficiency
- Great problem-solving skills
- Ability to effectively multi-task
- High school diploma, GED, or college degree
- Ability to successfully complete a mandatory paid training program.
- Successful completion of background check is required for this position.
- You will manage a steady volume of incoming calls from customers while navigating through multiple systems.
A few of the questions you may receive as a healthcare call center advocate are the following:
- Can you please help place a refill of my prescriptions?
- Do you know the tracking details on my order?
Equipment and workspace requirements:
- We provide all equipment. (Computer, Monitor, Mouse, Keyboard, Headset, Ethernet Cord, Power Cables)
- You must have a home internet connection with 25 Download and 10 Upload Speed (you may do a quick check through speedtest.googlefiber.net)
- Must be able to hardwire your work computer directly to your home modem via ethernet. (Ensure the available connection meets the minimum bandwidth requirements to perform your job function. Satellite internet and wireless internet are not acceptable).
- Must have a quiet, distraction free workspace. (Workspace must be clutter free, free of distraction, no one is allowed in workspace during working hours, no writing utensils, or unauthorized electronics in the work area)
The application process will take less than 20 minutes and includes everything required to be considered.
- Apply to the role and provide your basic profile information (2 minutes)
- Answer prescreens questions to be sure you meet the minimum requirements for the role (3 minutes).
- Complete a typing test (2 minutes) You will need a keyboard.
- Take short assessment to determine your fit for the role and set everyone up for success (10 minutes)
Important
- It is important that you complete the application in a timely manner to be considered for the role.
- Your local library, shipping store or search, ‘public computers near me’ if you don’t have a computer.
Be part of the future
Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best!
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $13.67/hour.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Remote Bilingual Healthcare Customer Service Representative
Must be fluent in English & Spanish
As a member of the Healthcare Call Center team, you will help people every day by taking calls, actively listening to understand customers' needs, and answering their questions. Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients’ success.
In this position you will be answering calls regarding healthcare benefits. The calls are related to assisting members with enrollment into the Medicare plan, disenrolling them from their plan, processing claims regarding their plan etc.
There are plenty of growth opportunities within the healthcare team.
- Starting pay is $13.67 an hour.
- Hours of Operation: Monday-Friday 8:00AM – 11:00PM EST, Saturday & Sunday 8:00AM EST – 8:00 PM EST
- Production Schedule: Production schedule is assigned during training and will fall between the hours of operation. Must be flexible to work during hours of operation.
- Training is paid.
- Training Duration: 7 Weeks & 2 Days in a Classroom and 2 Weeks & 2 Days Nesting
- You are not allowed to miss a day of training.
- Health benefits medical, dental and vision are available on 1st day of employment.
- Paid time off is accrued after 180 days of employment.
- Successfully learn and navigate 30-40 systems.
About the Bilingual Healthcare Customer Service Representative role:
- Excellent communication skills
- Successfully complete customer service assessment & typing test
- Keyboarding and software proficiency
- Great problem-solving skills
- Ability to effectively multi-task
- High school diploma, GED, or college degree
- Ability to successfully complete a mandatory paid training program.
- Successful completion of background check is required for this position.
- You will manage a steady volume of incoming calls from customers while navigating through multiple systems.
A few of the questions you may receive as a healthcare call center advocate are the following:
- Can you please help place a refill of my prescriptions?
- Do you know the tracking details on my order?
Equipment and workspace requirements:
- We provide all equipment. (Computer, Monitor, Mouse, Keyboard, Headset, Ethernet Cord, Power Cables)
- You must have a home internet connection with 25 Download and 10 Upload Speed (you may do a quick check through speedtest.googlefiber.net)
- Must be able to hardwire your work computer directly to your home modem via ethernet. (Ensure the available connection meets the minimum bandwidth requirements to perform your job function. Satellite internet and wireless internet are not acceptable).
- Must have a quiet, distraction free workspace. (Workspace must be clutter free, free of distraction, no one is allowed in workspace during working hours, no writing utensils, or unauthorized electronics in the work area)
The application process will take less than 20 minutes and includes everything required to be considered.
- Apply to the role and provide your basic profile information (2 minutes)
- Answer prescreens questions to be sure you meet the minimum requirements for the role (3 minutes).
- Complete a typing test (2 minutes) You will need a keyboard.
- Take short assessment to determine your fit for the role and set everyone up for success (10 minutes)
Important
- It is important that you complete the application in a timely manner to be considered for the role.
- Your local library, shipping store or search, ‘public computers near me’ if you don’t have a computer.
Be part of the future
Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best!
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $13.67/hour.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.
See all 72+ H-1B Visa Bilingual Customer Service Representative Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new H-1B Visa Bilingual Customer Service Representative Jobs.
Get Access To All JobsTips for Finding H-1B Visa Sponsorship in Bilingual Customer Service Representative
Verify your degree field aligns
H-1B approval depends on your degree directly relating to the role. For bilingual CSR positions, linguistics, communications, business, or foreign language degrees carry the strongest connection. Pull the O*NET profile for this occupation to confirm typical education requirements before applying.
Target industries that sponsor consistently
Financial services, healthcare systems, and multinational telecoms file LCAs for bilingual CSR roles far more often than retail or hospitality employers. Narrowing your search to those sectors dramatically improves your odds of finding genuine H-1B sponsorship.
Search employer LCA history on Migrate Mate
Migrate Mate surfaces DOL Labor Condition Application data by employer and occupation code, so you can confirm which companies have actually filed for bilingual customer service roles rather than relying on job postings that mention sponsorship without a track record.
Confirm the LCA wage level before negotiating
Your employer must certify a prevailing wage through the DOL before USCIS will approve your petition. Run the OFLC Wage Search using your job title and work location ZIP code so you know the minimum wage level the LCA must list before you enter salary discussions.
Ask about cap-exempt employer status early
Some nonprofits and universities that operate customer service centers are cap-exempt, meaning they can file your H-1B outside the annual lottery. Ask during the offer stage whether the employer holds cap-exempt status, since that changes your filing timeline entirely.
Prepare certified language proficiency documentation
USCIS officers reviewing bilingual CSR petitions may issue an RFE questioning how language skill constitutes a specialty occupation requirement. Gathering official transcripts, a language certification, or employer attestation letters before filing strengthens the petition against that common challenge.
H-1B Visa Bilingual Customer Service Representative: Frequently Asked Questions
Do Bilingual Customer Service Representative roles actually qualify for H-1B sponsorship?
They can qualify, but the employer must establish that the role requires at least a bachelor's degree in a specific field, not just bilingual ability alone. Positions embedded in regulated industries like banking compliance, healthcare coordination, or insurance claims have a stronger specialty occupation argument than general call center roles. The O*NET profile and the job description together form the foundation of that argument.
How do I find employers who have actually sponsored H-1B visas for this role?
Migrate Mate indexes DOL Labor Condition Application disclosure data by employer and occupation code, so you can filter specifically for companies that have filed for bilingual customer service positions. That filing history is public record and is more reliable than a job posting that mentions sponsorship without any verifiable track record behind it.
What happens to my H-1B status if I'm placed at a client site through a staffing agency?
H-1B portability rules allow you to change employers or worksites, but the petitioning employer must remain your legal employer of record. If a staffing agency sponsors you and places you at a client site, USCIS scrutinizes whether the agency or the end client controls your daily work. The agency must demonstrate it retains the right to control your employment, or the petition faces an RFE.
Does my language proficiency need to be formally certified for an H-1B petition?
USCIS does not mandate a specific certification format, but the employer must document why bilingual ability is integral to a specialty occupation role, not just a preferred skill. University transcripts in a foreign language, a recognized proficiency test result, or a detailed employer attestation letter all strengthen the petition. Vague claims that the role requires bilingual skills without substantiation are a common RFE trigger.
Can my employer file my H-1B petition while I'm on OPT or STEM OPT?
Yes. If your OPT or STEM OPT authorization remains valid through April 1 of the fiscal year in which you're selected, you can continue working under cap-gap protection while USCIS adjudicates the petition. Your employer files by the April 1 deadline, and if selected and approved, your H-1B status begins October 1. Confirm the exact cap-gap timeline and your EAD expiration date with USCIS before relying on this bridge.