H-1B Visa Client Services Supervisor Jobs
H-1B visa jobs for Client Services Supervisor roles exist at employers who structure the position around degree-level duties in business administration, communications, or a related field. Sponsoring employers file a certified LCA and I-129 petition with USCIS, covering an initial three-year status period extendable to six years.
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Get Access To All JobsINTRODUCTION
AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we've consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.
We're passionate about improving the fan experience and providing game-changing solutions for our clients, and we're always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.
THE ROLE
Our new Client Services Supervisor for the Stadiums and Arenas division at AXS will provide front-line, top-notch service and support for our clients at box offices nationwide. This role acts as a relationship manager and tech support; advises, assists, and advocates for ticketing venue partners and provides support for all products and services.
What Will You Do?
- Assist with event and promotion configuration for full-service clients.
- Facilitate the sharing of best practices, offering advice on event and promotion configuration.
- Work as a partner with Ticketing Services Managers by developing relationships and a deep understanding of each venue and its unique challenges.
- Act as an expert on all products/services, remaining current with all new releases.
- Respond to support and services requests from client/venue.
- Troubleshoot and resolve or escalates technical support issues.
- Track and report all client interactions to ensure consistent, high-quality service.
- Assist in monitoring incoming support requests and assign associated tasks to members of the staff and provide assistance to Junior Client Services staff.
WHAT WILL YOU BRING?
- High School Diploma or its equivalency (BA/BS Degree Preferred)
- 4-6 years Working in live event ticketing and event programming experience
- Problem-solving and decision-making skills in a high-pressure environment.
- Ability to balance day-to-day and multitask across multiple clients.
- Committed to collaboration and teamwork.
- Proficiency with Microsoft Office including Word, Excel, and Outlook.
- Ability to lead, mentor, and coach a team.
PAY SCALE: $31.25
Bonus: This position is not eligible for a bonus under the current bonus plan requirements.
BENEFITS: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.
WHAT'S IN IT FOR YOU?
- Extraordinary People – we're not kidding!
- Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
- Opportunities for learning and leveling up through training and education reimbursement.
MORE ABOUT AXS
AXS, a subsidiary of AEG, sells millions of tickets each year for over 500 premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Clients include First Avenue, USGA, Red Rocks Amphitheatre, Crypto.com Arena, Coachella, Stagecoach, The O2, and B.League (Japan).
Headquartered in Downtown Los Angeles, California, AXS employs more than 500 professionals in multiple locations worldwide. In each location you'll find a team of dedicated, diverse employees (we've dubbed ourselves "Fanatix") who create groundbreaking products and services in a fun, fast-paced environment.
MORE ABOUT AEG
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.
Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.
We are dedicated to a diverse, inclusive and authentic workplace, so if you're excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.
AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description.
AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions. We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.
LI-Onsite
INTRODUCTION
AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we've consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.
We're passionate about improving the fan experience and providing game-changing solutions for our clients, and we're always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.
THE ROLE
Our new Client Services Supervisor for the Stadiums and Arenas division at AXS will provide front-line, top-notch service and support for our clients at box offices nationwide. This role acts as a relationship manager and tech support; advises, assists, and advocates for ticketing venue partners and provides support for all products and services.
What Will You Do?
- Assist with event and promotion configuration for full-service clients.
- Facilitate the sharing of best practices, offering advice on event and promotion configuration.
- Work as a partner with Ticketing Services Managers by developing relationships and a deep understanding of each venue and its unique challenges.
- Act as an expert on all products/services, remaining current with all new releases.
- Respond to support and services requests from client/venue.
- Troubleshoot and resolve or escalates technical support issues.
- Track and report all client interactions to ensure consistent, high-quality service.
- Assist in monitoring incoming support requests and assign associated tasks to members of the staff and provide assistance to Junior Client Services staff.
WHAT WILL YOU BRING?
- High School Diploma or its equivalency (BA/BS Degree Preferred)
- 4-6 years Working in live event ticketing and event programming experience
- Problem-solving and decision-making skills in a high-pressure environment.
- Ability to balance day-to-day and multitask across multiple clients.
- Committed to collaboration and teamwork.
- Proficiency with Microsoft Office including Word, Excel, and Outlook.
- Ability to lead, mentor, and coach a team.
PAY SCALE: $31.25
Bonus: This position is not eligible for a bonus under the current bonus plan requirements.
BENEFITS: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.
WHAT'S IN IT FOR YOU?
- Extraordinary People – we're not kidding!
- Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
- Opportunities for learning and leveling up through training and education reimbursement.
MORE ABOUT AXS
AXS, a subsidiary of AEG, sells millions of tickets each year for over 500 premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Clients include First Avenue, USGA, Red Rocks Amphitheatre, Crypto.com Arena, Coachella, Stagecoach, The O2, and B.League (Japan).
Headquartered in Downtown Los Angeles, California, AXS employs more than 500 professionals in multiple locations worldwide. In each location you'll find a team of dedicated, diverse employees (we've dubbed ourselves "Fanatix") who create groundbreaking products and services in a fun, fast-paced environment.
MORE ABOUT AEG
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.
Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.
We are dedicated to a diverse, inclusive and authentic workplace, so if you're excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.
AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description.
AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions. We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship in Client Services Supervisor
Frame your degree for specialty occupation
Your H-1B visa petition succeeds when the employer documents that the Client Services Supervisor role requires at least a bachelor's degree in a specific field. Pull your O*NET profile to confirm which degree fields align with the position's core duties before applying.
Target employers with LCA filing history
Search Migrate Mate to find employers who have already filed certified LCAs for client services or customer operations roles. Prior filing history signals an internal process for H-1B sponsorship, which shortens your timeline from offer to petition.
Verify prevailing wage before negotiating
Use the OFLC Wage Search to look up the prevailing wage for your specific work location before salary conversations begin. Your employer must certify a wage at or above that level on the LCA, so knowing the floor protects you during negotiation.
Confirm each worksite needs its own LCA
If your Client Services Supervisor role spans multiple offices or requires regular work at client sites, each distinct worksite location requires its own certified LCA. Raise this with your employer's legal team early so filings aren't delayed after your start date.
Request premium processing before your start date
USCIS offers premium processing on I-129 petitions, reducing adjudication to 15 business days. If your start date is firm, ask your employer to elect premium processing when filing so an unexpected Request for Evidence doesn't push your status start date past your offer.
Document degree-to-role alignment in your resume
USCIS scrutinizes Client Services Supervisor petitions for specialty occupation evidence. Structure your resume so each listed responsibility maps explicitly to coursework or degree-level competencies in your field, giving your employer's attorney a direct line from your credentials to the position's requirements.
H-1B Visa Client Services Supervisor: Frequently Asked Questions
Does a Client Services Supervisor role qualify as an H-1B specialty occupation?
Client services supervisor positions do not automatically qualify as specialty occupations. Sponsoring employers build the role around degree-level responsibilities, such as designing service delivery frameworks, managing cross-functional escalation protocols, or overseeing compliance functions that require a bachelor's degree in business administration, communications, or a related field. The employer documents this requirement in the LCA and I-129 petition for USCIS review.
Which employers sponsor H-1B visas for client services supervisor positions?
Employers in financial services, enterprise software, healthcare administration, and management consulting regularly sponsor H-1B visas for client services supervisors because those industries structure the role around degree-level analytical and operational duties. Migrate Mate lists employers with verified LCA filing history for these roles, so you can target companies that have already navigated the sponsorship process for similar positions.
How does the H-1B cap and selection process affect my job search timeline?
H-1B cap selection rules have changed recently, so the timeline from application to status approval varies depending on whether your employer qualifies as cap-exempt and when they file. Cap-exempt employers, including certain universities and nonprofit research organizations, can file year-round without waiting for a cap cycle. Confirm cap status with any prospective employer early in your conversations.
What happens to my H-1B status if I move to a different client site or office location?
Each worksite where you perform H-1B duties requires its own certified LCA filed with DOL before you begin working there. If your Client Services Supervisor role requires you to work at client locations or additional offices not listed on the original LCA, your employer must file a new LCA for each location. Travel for short-term placements has specific DOL rules that differ from permanent worksite changes.
Can I switch employers while on H-1B status as a Client Services Supervisor?
H-1B portability allows you to begin working for a new sponsoring employer once they file an I-129 petition on your behalf, without waiting for USCIS to approve it, provided your current H-1B status was lawfully obtained and you have not accrued unlawful presence. Your new employer must file a new LCA certified for your specific worksite and document the specialty occupation basis independently of your previous employer's petition.