H-1B Visa Client Manager Jobs
Client Manager roles qualify for H-1B visa sponsorship as specialty occupations requiring a bachelor's degree in business, marketing, or a related field. Employers in financial services, SaaS, and professional services are among the most active H-1B filers for this title. Your LCA wage level and SOC code classification directly affect your petition's strength.
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INTRODUCTION
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
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Regular or Temporary: Regular
Language Fluency: English (Required)
Work Shift: 1st shift (United States of America)
Please review the following job description:
Responsible for incoming calls for routine and low complexity inquiries regarding products, procedures, systems, or policies for new and existing clients. Committed to utilize all available tools and resources to curate a differentiated client experience, track all unresolved issues accurately, to ensure timely follow up and resolution. Servicing specialists act as client advocates to track client complaints and feedback regarding Truist, our teammates, products and vendors.
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
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Deliver care through exceptional client service and create a differentiating client experience while providing support to internal and external clients by executing on the Truist Purpose, Mission and Values.
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Investigate and provide resolution to clients’ requests to Care Center, branches and other lines of business, requiring use of one specialty (e.g. business care, card, loan servicing).
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Utilize a consultative approach to resolve client issues through educating the clients of bank products and services.
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Identify and escalate, as necessary, bank errors and regulatory concerns that pose a risk to the bank.
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Inform and educate clients on their self-service options through various Truist technologies to improve their individual banking experience.
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Follow established policies, procedures, guidelines, regulations, and laws to protect both our clients and Truist from any unnecessary risk.
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Embrace ongoing personal and professional growth and development by participating in required and voluntary educational opportunities, business resource group (BRG) activities and other work-related activities.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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High School diploma, or equivalent education and related training or experience
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One year of client servicing work experience (call center, retail, hospitality, medical, etc.)
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Proficiency in computer applications (e.g. Windows, Microsoft Office), technical skills, interpersonal abilities, problem-solving skills and ability to work efficiently across multiple platforms
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Proficiency in written and verbal communications (including grammar and spelling)
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Satisfies regulatory requirements for holding the position, including meeting the qualification standards imposed by the Loan Originator Compensation rule of the Truth in Lending Act
Preferred Qualifications:
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Prior experience working in a call center or high volume/fast-paced work environment
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Prior experience in a client-facing role
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Background in supported departments and/or products
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship as a Client Manager
Match your SOC code before applying
Client Manager roles get filed under multiple SOC codes, most commonly 11-2022 (Sales Managers) or 13-1161 (Market Research Analysts). Pull the O*NET profile for your target title to confirm which code your employer's LCA will use, since wage level requirements differ.
Request your LCA wage level in writing
Ask your hiring contact which wage level the employer plans to certify before you reach the offer stage. Level I and II filings for client-facing roles draw more USCIS scrutiny than Level III or IV, so knowing this early lets you address it during negotiation.
Target industries with consistent H-1B filing history
Financial services, enterprise software, and management consulting firms file H-1B petitions for Client Manager roles far more consistently than agencies or small businesses. Use Migrate Mate to filter employers by verified H-1B filing history for this occupation before you apply.
Document your specialty occupation case early
USCIS scrutinizes Client Manager petitions for specialty occupation eligibility. Gather job descriptions, your degree transcript, and any professional certifications now. A direct match between your degree field and the role's analytical or strategic responsibilities strengthens the employer's petition.
Confirm E-Verify enrollment before accepting an offer
Your employer must be enrolled in E-Verify to sponsor an H-1B. Not all mid-size firms are. Ask HR to confirm enrollment status during the offer stage, not after signing, since unenrolled employers can't file your petition without first completing that registration.
Use the OFLC Wage Search to benchmark your offer
Run the OFLC Wage Search for your SOC code and work location before evaluating any offer. The DOL-certified prevailing wage on your LCA must meet the applicable level, and knowing the published figure tells you whether the compensation structure supports a defensible petition.
H-1B Visa Client Manager: Frequently Asked Questions
Does a Client Manager role qualify as a specialty occupation for H-1B purposes?
It depends on how the employer structures the role. USCIS requires that the position normally requires a bachelor's degree in a specific field, business administration, marketing, finance, or a related discipline. Generalist titles with vague degree requirements are more likely to face a Request for Evidence. Roles tied to technical account management, financial services, or enterprise software clients are easier to support because the degree-to-job connection is more direct.
Which employers sponsor H-1B visas for Client Manager positions?
Financial services firms, enterprise SaaS companies, consulting firms, and large professional services organizations are the most consistent H-1B sponsors for Client Manager roles. Smaller agencies and regional businesses sponsor far less frequently, even when willing in principle. Migrate Mate filters employers by verified H-1B filing history for this occupation so you can focus your applications on companies with a documented track record.
What SOC code does USCIS use for Client Manager H-1B petitions?
Most employers file Client Manager petitions under SOC code 11-2022 (Sales Managers) or 13-1161 (Market Research Analysts), though account-heavy or strategy-focused roles sometimes use 13-1199 (Business Operations Specialists). The SOC code determines the prevailing wage your employer must certify on the LCA. Check the O*NET profile for your specific job duties to identify which classification fits your role before your employer files.
Can my employer file my H-1B while I'm working on OPT as a Client Manager?
Yes, and the timing matters. Your employer must file during the H-1B cap registration window in March for an October 1 start date. If you're on standard OPT and it expires before October 1, you'll need a cap-gap extension, which USCIS grants automatically if your employer files before your OPT end date. If you have a STEM OPT extension, you have more buffer, but you still need the petition selected in the lottery and approved before your extension runs out.
What documentation should I prepare before my employer files my H-1B petition?
Gather your degree transcripts, diploma, any professional certifications relevant to the role, and a detailed letter from your employer explaining why the Client Manager position requires your specific degree field. If your degree is from outside the U.S., get a credential evaluation from a NACES-approved evaluator before the petition window opens. USCIS frequently issues Requests for Evidence on Client Manager petitions questioning specialty occupation status, so a strong initial record reduces that risk significantly.