H-1B Visa Telephone Operator Jobs
Telephone Operator roles can qualify for H-1B visa sponsorship when the position requires specialized technical knowledge or is tied to a larger communications infrastructure operation. Employers filing H-1B petitions for these roles must certify prevailing wages through a DOL Labor Condition Application before USCIS reviews the petition.
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37150 Wake Forest Baptist Medical Center - Spine Center: Clemmons Med Plz
Status:
Full time
Benefits Eligible:
Yes
Hours Per Week:
40
Schedule Details/Additional Information:
Monday - Friday 8-5 No weekends or holidays. Not a remote position.
Pay Range:
$35.50 - $53.25
EDUCATION/EXPERIENCE:
- Graduation from an accredited School of Nursing with two years of acute care experience required. BSN preferred.
- Prefer acute care experience within the last 10 years.
- Previous experience in Telephone Triage and with Health Insurance and Managed Care concepts preferred.
LICENSURE, CERTIFICATION, and/or REGISTRATION:
- Current license as a Registered Nurse (RN) in the State of applicable state and Basic Cardiac Life Support (BCLS) certification required.
- Licensure in other states as required by law or client contract.
- Advanced Cardiac Life Support (ACLS), Pediatric Advanced Life Support (PALS) or Pediatric Emergency Assessment, Recognition and Stabilization (PEARS) may be required within one year in select areas.
ESSENTIAL FUNCTIONS:
- Provides patient/family centered care, acting as partner and adviser assists and supports patients and families to manage optimally their health care, respecting their culture and values, individual needs, health goals and treatment preferences.
- Applies critical reasoning and astute clinical judgment in order to expedite appropriate care and treatment, especially given that the patient may present with complex problems or potentially life threatening conditions that the nurse will assess through use of telecommunication technologies i.e. telephone, fax, email, internet, or patient portal technology.
- Ensures proper scheduling and follow up on test results for providers. Uses active listening skills, approved protocols, and evidence based practice in explaining test results and medications to patients.
- Applies the provisions of the American Nurses Association Code of Ethics for Nurses to professional obligations and for the patients entrusted to their care.
- Participates in own professional development by maintaining required competencies, identifying learning needs and seeking appropriate assistance or educational offerings. Demonstrates the ability to function in a professional setting through active participation in a professional practice model. Includes participating in shared governance, adherence to standards of care, participation in peer review and professional development promoting leadership and clinical excellence, effective team skills, autonomous practice and acknowledgment of accountability for actions and critical thinking. Pursues lifelong learning that updates and expands clinical, organizational, professional roles and responsibilities.
- Focuses on patient safety and the quality of nursing care by applying appropriate nursing interventions, such as identifying and clarifying patient needs, conducting health education, promoting patient advocacy, coordinating nursing and other health services, assisting the patient to navigate the health care system, and evaluating patient outcomes.
- Maintains knowledge of care teams for coordination of patient care, self-management, population management and communication skill.
- Adapts personal communication style to meet the needs of the patient in diverse personal, professional, cultural, and socio-economic backgrounds.
- Demonstrates exceptional assessment, critical thinking, and customer service skills.
- Performs other related duties incidental to the work described herein.
SKILLS/QUALIFICATIONS:
- Ability to assess nursing needs of acute and chronically ill patients through technology methods
- Ability to seek out resources independently and work collaboratively
- Ability to establish and maintain effective working relationships
- Ability to communicate clearly with patients, families, visitors, healthcare team, physicians, administrators, leadership and others
- Ability to teach patients and families in accordance with the nursing plan of care
- Ability to use the computer and learn new software programs
- Ability to document and communicate pertinent information using computer and/or paper documentation tools
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
Compensation
- Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
- Premium pay such as shift, on call, and more based on a teammate's job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
Benefits and more
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
Independently plans and provides professional nursing care for patients within a specific population and in accordance with the medical and nursing plans of care and established policies and procedures. Delivers, manages, and coordinates care and services via telecommunications technology within the domain of Ambulatory Care Nursing. Provides nursing services to patients and families in accordance with the scope of the RN as defined by the applicable state Board of Nursing. Directs and leads other assigned team members and collaborates with multidisciplinary team members to provide age/developmentally appropriate care in accordance with nursing standards of care and practice.
Department:
37150 Wake Forest Baptist Medical Center - Spine Center: Clemmons Med Plz
Status:
Full time
Benefits Eligible:
Yes
Hours Per Week:
40
Schedule Details/Additional Information:
Monday - Friday 8-5 No weekends or holidays. Not a remote position.
Pay Range:
$35.50 - $53.25
EDUCATION/EXPERIENCE:
- Graduation from an accredited School of Nursing with two years of acute care experience required. BSN preferred.
- Prefer acute care experience within the last 10 years.
- Previous experience in Telephone Triage and with Health Insurance and Managed Care concepts preferred.
LICENSURE, CERTIFICATION, and/or REGISTRATION:
- Current license as a Registered Nurse (RN) in the State of applicable state and Basic Cardiac Life Support (BCLS) certification required.
- Licensure in other states as required by law or client contract.
- Advanced Cardiac Life Support (ACLS), Pediatric Advanced Life Support (PALS) or Pediatric Emergency Assessment, Recognition and Stabilization (PEARS) may be required within one year in select areas.
ESSENTIAL FUNCTIONS:
- Provides patient/family centered care, acting as partner and adviser assists and supports patients and families to manage optimally their health care, respecting their culture and values, individual needs, health goals and treatment preferences.
- Applies critical reasoning and astute clinical judgment in order to expedite appropriate care and treatment, especially given that the patient may present with complex problems or potentially life threatening conditions that the nurse will assess through use of telecommunication technologies i.e. telephone, fax, email, internet, or patient portal technology.
- Ensures proper scheduling and follow up on test results for providers. Uses active listening skills, approved protocols, and evidence based practice in explaining test results and medications to patients.
- Applies the provisions of the American Nurses Association Code of Ethics for Nurses to professional obligations and for the patients entrusted to their care.
- Participates in own professional development by maintaining required competencies, identifying learning needs and seeking appropriate assistance or educational offerings. Demonstrates the ability to function in a professional setting through active participation in a professional practice model. Includes participating in shared governance, adherence to standards of care, participation in peer review and professional development promoting leadership and clinical excellence, effective team skills, autonomous practice and acknowledgment of accountability for actions and critical thinking. Pursues lifelong learning that updates and expands clinical, organizational, professional roles and responsibilities.
- Focuses on patient safety and the quality of nursing care by applying appropriate nursing interventions, such as identifying and clarifying patient needs, conducting health education, promoting patient advocacy, coordinating nursing and other health services, assisting the patient to navigate the health care system, and evaluating patient outcomes.
- Maintains knowledge of care teams for coordination of patient care, self-management, population management and communication skill.
- Adapts personal communication style to meet the needs of the patient in diverse personal, professional, cultural, and socio-economic backgrounds.
- Demonstrates exceptional assessment, critical thinking, and customer service skills.
- Performs other related duties incidental to the work described herein.
SKILLS/QUALIFICATIONS:
- Ability to assess nursing needs of acute and chronically ill patients through technology methods
- Ability to seek out resources independently and work collaboratively
- Ability to establish and maintain effective working relationships
- Ability to communicate clearly with patients, families, visitors, healthcare team, physicians, administrators, leadership and others
- Ability to teach patients and families in accordance with the nursing plan of care
- Ability to use the computer and learn new software programs
- Ability to document and communicate pertinent information using computer and/or paper documentation tools
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
Compensation
- Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
- Premium pay such as shift, on call, and more based on a teammate's job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
Benefits and more
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
Independently plans and provides professional nursing care for patients within a specific population and in accordance with the medical and nursing plans of care and established policies and procedures. Delivers, manages, and coordinates care and services via telecommunications technology within the domain of Ambulatory Care Nursing. Provides nursing services to patients and families in accordance with the scope of the RN as defined by the applicable state Board of Nursing. Directs and leads other assigned team members and collaborates with multidisciplinary team members to provide age/developmentally appropriate care in accordance with nursing standards of care and practice.
See all H-1B Visa Telephone Operator Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new H-1B Visa Telephone Operator Jobs.
Get Access To All JobsTips for Finding H-1B Visa Sponsorship in Telephone Operator
Verify your role meets specialty occupation
Telephone Operator positions face heightened USCIS scrutiny because the role doesn't always require a bachelor's degree. Document any specialized telecommunications, systems administration, or bilingual support requirements that distinguish your position from general clerical work.
Pull prevailing wage data before negotiating
Use the OFLC Wage Search to look up Level I through Level IV wages for SOC code 43-2021 in your target metro area. Your offered salary must meet the certified LCA wage or USCIS will issue a Request for Evidence.
Target employers with E-Verify enrollment history
Focus your search on large healthcare systems, universities, and government contractors, which are legally required to use E-Verify and are more practiced at H-1B compliance. Migrate Mate filters for employers with active H-1B LCA filing history so you can identify them directly.
Request an April 1 start date in your offer letter
H-1B cap-subject petitions can only be filed for October 1 start dates, meaning your employer must submit by April 1. Confirm your offer letter specifies this date before your employer files, or you'll miss the annual filing window entirely.
Gather documentation proving degree-to-role alignment
USCIS looks for a direct connection between your degree and the Telephone Operator duties. Collect employer job descriptions, internal org charts, and any technical training records showing that specialized knowledge, not just communication skills, is central to the role.
Clarify cap-exempt status with your employer early
Telephone Operator roles at qualifying nonprofits, universities, or government research organizations may be cap-exempt, allowing year-round filing with no lottery. Ask your HR contact whether the organization has previously filed cap-exempt H-1B petitions before you begin the process.
H-1B Visa Telephone Operator: Frequently Asked Questions
Can a Telephone Operator role qualify for H-1B sponsorship?
Yes, but it requires careful documentation. USCIS requires the position to meet the specialty occupation standard, meaning a bachelor's degree in a specific field must be normally required for the role. Employers must show that the Telephone Operator duties involve specialized systems, bilingual support, or technical complexity beyond routine call routing to satisfy that standard.
How do I find employers who have sponsored H-1B visas for Telephone Operator jobs?
Migrate Mate surfaces employers with verified H-1B LCA filing history, letting you filter specifically for Telephone Operator and related communications roles. Reviewing an employer's past DOL LCA disclosures tells you whether they've successfully navigated the filing process for this occupation before, which matters when specialty occupation is likely to be questioned.
What SOC code applies to Telephone Operator roles for LCA and prevailing wage purposes?
The Department of Labor classifies Telephone Operators under SOC code 43-2021. Your employer uses this code when filing the Labor Condition Application to certify the prevailing wage. You can cross-reference the occupation's formal duties and requirements using O*NET to confirm your job description aligns before the LCA is submitted.
Is a Telephone Operator position likely to face a Request for Evidence from USCIS?
Requests for Evidence are common for this title because USCIS adjudicators sometimes question whether a bachelor's degree is normally required. Employers should document the technical systems involved, any language-specific or industry-specific requirements, and internal hiring standards. A detailed support letter from the hiring manager addressing specialty occupation criteria strengthens the petition significantly.
Does the H-1B lottery apply to Telephone Operator jobs at all employers?
Cap-subject employers, including most private companies, must enter the H-1B lottery held each March for an October 1 start date. However, Telephone Operator roles at qualifying universities, nonprofit research organizations, or government entities may be filed as cap-exempt at any point during the year. Confirming your employer's cap-exempt status early changes your entire filing timeline.