H-1B Visa Customer Service Jobs
Customer service roles can qualify for H-1B visa sponsorship when the position requires a bachelor's degree in a specific field such as business administration, communications, or a related discipline. Employers in tech, healthcare, and financial services regularly file H-1B petitions for customer-facing roles that meet the specialty occupation standard.
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INTRODUCTION
This position requires travel between the Lansing and Jackson locations based on business needs. Public Storage is the self-storage industry leader and we are Hiring Now! Earn $16.00 Per Hour
OUR BENEFITS
Total Rewards package available to our team:
- We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)
- Employees become eligible for Full-time Benefits by working an average of 20+ hours
- Benefits include:
+ Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
+ Company paid life, accidental death insurance, and exclusive vendor discounts
- Mileage reimbursement is provided when traveling between properties or other work-related tasks
- Our Property Managers have the opportunity to earn performance-based bonuses
JOB DESCRIPTION
- Our Property Managers get to work independently at multiple locations; spending time both inside and outside
- We assess customer storage needs and make suggestions, including selling packing and moving supplies
- Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
- Auditing cash drawers and making bank deposits are part of the daily business
- We help keep our customers current with payments and make reminder and collection calls when required
Physical Requirements:
- Ability to transport lift/move items weighing up to 35 pounds
- Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
- Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
QUALIFICATIONS
Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.
Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)
ADDITIONAL INFORMATION
More about Us! Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.
Apply Now for an opportunity to join Public Storage and be a part of the self-storage industry’s #1 team!
REFD0298REM1
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship in Customer Service
Verify your role meets specialty occupation
Customer service titles vary widely. Pull the O*NET profile for your specific role and confirm it lists a bachelor's degree as the typical entry requirement. Generic service rep roles often fail the specialty occupation test; customer success manager and implementation specialist roles fare better.
Target employers with E-Verify enrollment
STEM OPT and cap-gap extensions require E-Verify enrollment. Filter your search to companies already enrolled so your work authorization stays continuous during the H-1B transition period without needing a separate employer registration step.
Check prevailing wage before accepting offers
Run your job title and work location through the OFLC Wage Search before you negotiate. Your offered salary must meet the DOL prevailing wage for that role and geography, or USCIS will issue a request for evidence before approving the petition.
Find H-1B-sponsoring customer service employers on Migrate Mate
Search Migrate Mate to identify employers with verified H-1B LCA filing history for customer service and customer success roles. This filters out companies that have never filed, so you focus your applications where sponsorship is already established practice.
Get your degree equivalency documented early
If your bachelor's degree is from outside the U.S., obtain a credential evaluation from a NACES-member evaluator before interviews start. Employers filing your H-1B petition need this document to demonstrate specialty occupation equivalency to USCIS.
Negotiate petition filing timing with your employer
H-1B cap filings open in March for an October 1 start date. If you receive an offer in January or February, confirm your employer will file in that registration window. Missing it means waiting a full year, which affects your offer start date.
H-1B Visa Customer Service: Frequently Asked Questions
Do customer service jobs qualify for H-1B sponsorship?
Some do, but not all. USCIS requires the role to qualify as a specialty occupation, meaning it normally requires at least a bachelor's degree in a specific field. Customer success manager, technical support engineer, and implementation specialist roles typically qualify. General call center or front-line service rep roles often do not because they don't require a degree in a specific discipline.
Which industries sponsor H-1B visas for customer service professionals?
Technology companies, financial services firms, healthcare organizations, and enterprise software vendors are the most consistent sponsors for customer-facing roles. These industries routinely file H-1B petitions for roles like customer success manager, client services associate, and technical account manager. You can browse employers with verified H-1B filing history for these roles on Migrate Mate.
What documents should I prepare before applying to H-1B customer service roles?
Have your academic transcripts, degree certificate, and a credential evaluation ready if your degree is from outside the U.S. You'll also need an updated resume that clearly connects your degree field to the customer service role you're targeting. Employers need these to assess whether your background supports a specialty occupation petition before making an offer.
Can I transfer my H-1B to a new customer service employer?
Yes. H-1B portability allows you to start working for a new employer once they file a transfer petition, without waiting for USCIS approval, as long as your previous status was valid. The new employer must file a new I-129 petition, and the role must again qualify as a specialty occupation. Your job title and degree alignment still need to hold up under USCIS review.
How do I know if a customer service employer has sponsored H-1B visas before?
DOL publishes Labor Condition Application disclosure data that shows which employers have certified LCAs by job title and location. Searching this data manually is time-consuming, but Migrate Mate surfaces verified H-1B sponsorship history by employer and role, so you can confirm a company has filed for customer service positions before you invest time in the application process.