H-1B Visa Guest Services Agent Jobs
Guest Services Agent roles can qualify for H-1B visa sponsorship when the position requires a bachelor's degree in hospitality management, business, or a related field. Large hotel groups and resort operators with active LCA filing history are your most reliable targets. Migrate Mate filters employers by H-1B visa filing activity so you can focus on companies already set up to sponsor.
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Get Access To All JobsJob ID: REQ10386022
Location: Westlake Village, California, United States of America
widget: Part time
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A southern California escape that embodies wellbeing. Set at the foothills of the Santa Monica Mountains between Malibu’s sunny beaches and Santa Barbara’s famous vines, our relaxed yet refined California hotel offers a family-friendly atmosphere and is home to the Center for Health & Wellbeing, a luxury destination for wellness. Come and redefine what it means to reinvigorate.
About the role
Four Seasons Hotel Westlake Village is seeking Spa Guest Services Agent to join our dedicated and dynamic team! Assist our guests in creating seamless and memorable spa experiences. The Spa Guest Services Agent proactively welcomes guests, is knowledgeable about treatments, products and services offered as well as pricing, and scheduling.
What you will do
- Facilitate a seamless guest experience in an efficient, friendly and warm manner.
- Responsible for greeting guests upon arrival, providing tours of facility.
- Checking guests in/out and handling billing for services performed in an efficient manner.
- Inform guests on all aspects regarding the services, classes, packages, spa therapies and medical treatments to ensure an exceptional guest experience.
- Answer phones quickly and efficiently. Coordinate details of each and book guests' reservations in a proficient and timely manner.
- Accountable for completing thorough and timely follow through with a focus on detail.
What you bring
- Oral and written proficiency in the English language
- A superior sense of organization and ability to prioritize in a busy environment
- Ability to type at least 40 words per minute
- Patience
- Preferred previous hotel and computer knowledge
- The ability to recognize repeat guests by name who visit the Spa
- The ability to have strong communication skills between co-workers and guests
- Successful candidate must possess legal work authorization in the United States
What we offer:
- Hourly Rate: $22.25
- 401K Retirement savings plan
- Employee Assistance Program
- Investment in your Wellbeing
- Life Insurance
- Complimentary Room nights and discounted rates
- Complimentary Dry Cleaning for Employee Uniforms
- Complimentary meals and on-site parking
- Training programs, tuition reimbursement
- Growth & Development opportunities
Schedule & Hours:
- Part time position
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Job ID: REQ10386022
Location: Westlake Village, California, United States of America
widget: Part time
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A southern California escape that embodies wellbeing. Set at the foothills of the Santa Monica Mountains between Malibu’s sunny beaches and Santa Barbara’s famous vines, our relaxed yet refined California hotel offers a family-friendly atmosphere and is home to the Center for Health & Wellbeing, a luxury destination for wellness. Come and redefine what it means to reinvigorate.
About the role
Four Seasons Hotel Westlake Village is seeking Spa Guest Services Agent to join our dedicated and dynamic team! Assist our guests in creating seamless and memorable spa experiences. The Spa Guest Services Agent proactively welcomes guests, is knowledgeable about treatments, products and services offered as well as pricing, and scheduling.
What you will do
- Facilitate a seamless guest experience in an efficient, friendly and warm manner.
- Responsible for greeting guests upon arrival, providing tours of facility.
- Checking guests in/out and handling billing for services performed in an efficient manner.
- Inform guests on all aspects regarding the services, classes, packages, spa therapies and medical treatments to ensure an exceptional guest experience.
- Answer phones quickly and efficiently. Coordinate details of each and book guests' reservations in a proficient and timely manner.
- Accountable for completing thorough and timely follow through with a focus on detail.
What you bring
- Oral and written proficiency in the English language
- A superior sense of organization and ability to prioritize in a busy environment
- Ability to type at least 40 words per minute
- Patience
- Preferred previous hotel and computer knowledge
- The ability to recognize repeat guests by name who visit the Spa
- The ability to have strong communication skills between co-workers and guests
- Successful candidate must possess legal work authorization in the United States
What we offer:
- Hourly Rate: $22.25
- 401K Retirement savings plan
- Employee Assistance Program
- Investment in your Wellbeing
- Life Insurance
- Complimentary Room nights and discounted rates
- Complimentary Dry Cleaning for Employee Uniforms
- Complimentary meals and on-site parking
- Training programs, tuition reimbursement
- Growth & Development opportunities
Schedule & Hours:
- Part time position
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
See all H-1B Visa Guest Services Agent Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new H-1B Visa Guest Services Agent Jobs.
Get Access To All JobsTips for Finding H-1B Visa Sponsorship in Guest Services Agent
Verify your degree meets specialty occupation
Guest Services Agent roles qualify for H-1B only when the employer can show the position normally requires a bachelor's degree. Check O*NET for the occupation's education requirements before applying, so you can assess whether a given employer's job description is structured to support the specialty occupation argument.
Search LCA filings before you apply
Not every hotel or resort files H-1B petitions. Pull DOL Labor Condition Application disclosure data to confirm an employer has sponsored this specific occupation code before reaching out. Use Migrate Mate to surface employers with verified H-1B filing history for Guest Services Agent roles.
Target full-service hotels over limited-service brands
Full-service properties, convention hotels, and luxury resort groups are far more likely to have in-house HR teams experienced with H-1B filings. Limited-service brands typically lack the infrastructure to manage the LCA certification and I-129 process required for sponsorship.
Confirm the prevailing wage before accepting an offer
Your employer must pay at least the DOL prevailing wage for your SOC code and work location. Run the OFLC Wage Search for the Guest Services Agent occupation in your target city before negotiating, so you can flag any offer that falls below the required threshold.
Ask about cap-exempt status during interviews
Some employers affiliated with universities, nonprofits, or government research organizations are cap-exempt, meaning you'd skip the annual H-1B lottery entirely. If a hotel property is managed by or affiliated with an exempt institution, ask your HR contact to confirm cap-exempt filing eligibility with USCIS before your start date.
Document bilingual or specialized guest service skills
Employers sponsoring Guest Services Agents often do so for candidates with language proficiency or specialized hospitality certifications that are hard to fill domestically. Prepare written documentation of your language credentials or professional certificates before the H-1B filing begins, as these strengthen the specialty occupation justification in your I-129 petition.
H-1B Visa Guest Services Agent: Frequently Asked Questions
Can a Guest Services Agent role qualify as a specialty occupation for H-1B purposes?
Yes, but only if the employer structures the position to require a specific bachelor's degree, such as hospitality management, business administration, or a related field. Generic front-desk roles that accept any degree or substitute work experience typically don't meet the specialty occupation standard. The job description and internal employer policies both factor into how USCIS evaluates the petition.
Which types of employers are most likely to sponsor H-1B visas for Guest Services Agents?
Full-service hotel groups, luxury resort brands, and large convention properties with dedicated HR and legal teams are your strongest targets. These employers have established workflows for LCA certification and I-129 filings. You can find employers with active H-1B filing history for hospitality roles on Migrate Mate, which filters by occupation and visa sponsorship activity.
Does the H-1B lottery affect Guest Services Agent applicants the same way it affects tech workers?
Yes, unless your employer qualifies as cap-exempt. Standard H-1B petitions for Guest Services Agent roles are subject to the 65,000 annual cap and the 20,000 U.S. master's degree exemption, with selection by lottery when registrations exceed the cap. Cap-exempt employers such as those affiliated with universities or nonprofit research organizations bypass the lottery entirely.
How does the prevailing wage requirement work for this role?
Your employer must pay at least the DOL-determined prevailing wage for the Guest Services Agent SOC code in your specific work location before USCIS will certify the LCA. The wage level depends on your experience and the local labor market. You can verify the applicable wage floor using the OFLC Wage Search tool before you begin negotiations with a prospective employer.
What happens to my H-1B status if my employer closes the property I work at?
If your employer terminates your employment, you enter a 60-day grace period during which you can find a new sponsoring employer and initiate an H-1B transfer. The new employer must file a petition and you can begin working for them once it's received by USCIS. Finding another property that actively sponsors H-1B workers quickly is critical, since the grace period doesn't extend beyond 60 days.