H-1B Visa Passenger Agent Jobs
Passenger Agent roles at major airports and airlines can qualify for H-1B visa sponsorship when the position requires a degree in aviation management, hospitality, or a related specialty occupation field. Many carriers and ground handling companies have active LCA filing histories, making this a viable H-1B path for qualified candidates.
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INTRODUCTION
We are looking for a reliable and experienced Airline Passenger Assistant, also known as the Wheelchair Agent, to fulfill airline passenger service obligations for passengers who require or request wheelchair assistance.
Passenger services positions are very customer service-oriented and “tipping” is allowed and customary. Wheelchair Agents who provide extraordinary customer service are known to increase their earning potential between $25–$100 per week.
SALARY: $16.00/hr. plus tips
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.
Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members.
A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88H, 88M, LS, 0431, 2T2X1.
ROLE AND RESPONSIBILITIES
- Follow safety precautions at all times while transporting passengers
- Positive interpersonal interaction with passengers
- Comply with all client and/or site security requirements and processes
- Safely transport passengers in wheelchairs from their retrieval point to their desired destination within the client site or grounds
- Assist passengers with baggage retrieval and transport, if necessary
- Coordinate assignments with dispatchers and gate Agents, if necessary
- Complete thorough Incident Reports
BASIC QUALIFICATIONS
- Must be 18 years of age or older
PREFERRED QUALIFICATIONS
- One (1) year of customer service experience preferred
About us
ABM (NYSE: ABM) is one of the world’s largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM’s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries – from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations.
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at http://www.abm.com/. ABM does not accept unsolicited resumes.
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship in Passenger Agent
Verify your degree meets specialty occupation
USCIS requires your Passenger Agent role to normally require at least a bachelor's degree in a specific field. Hospitality management, aviation operations, or business administration degrees strengthen your case more than a general studies credential.
Search LCA filings by SOC code
Use Migrate Mate to filter employers by Labor Condition Application filing history under the relevant SOC code for transportation and passenger service roles. This shows which airlines and ground handlers have actually sponsored H-1B workers in comparable positions.
Target airlines with dedicated HR sponsorship teams
Large network carriers and international airlines are far more likely to have in-house immigration counsel and established H-1B filing processes than regional or charter operators. Prioritize employers whose ground operations cross international routes.
Check prevailing wage before negotiating your offer
Your employer must certify your salary meets DOL prevailing wage standards for your metro area. Run the OFLC Wage Search using your job title and worksite ZIP code before your offer stage so you can spot underpayment risks early.
Confirm your employer is E-Verify enrolled
H-1B sponsorship requires your employer to be enrolled in E-Verify. Verify this before investing time in the interview process, since unenrolled employers can't file your petition regardless of their willingness to sponsor.
Plan around the cap registration window
H-1B cap registration opens in March each year for an October 1 start date. If your current OPT or visa status expires before October, negotiate a later start date or ask whether your employer qualifies for cap-exempt status through a nonprofit or university affiliation.
H-1B Visa Passenger Agent: Frequently Asked Questions
Do Passenger Agent jobs qualify as H-1B specialty occupations?
Some do, but not all. USCIS evaluates whether the specific role normally requires a bachelor's degree in a directly related field. Passenger Agent positions tied to international operations, passenger experience management, or airline systems that require aviation management or hospitality degrees are stronger candidates than entry-level ticketing or gate agent roles.
Which types of employers sponsor H-1B visas for Passenger Agents?
International airlines with U.S. operations, large airport ground handling contractors, and travel management companies are the most common H-1B sponsors for this role. Employers with dedicated immigration HR teams and high international passenger volume are more likely to have active LCA filing histories. You can filter for these employers by filing history on Migrate Mate.
Can I switch Passenger Agent employers while on H-1B?
Yes, through H-1B portability under AC21. Once your petition has been pending for 180 days or more and you're in valid status, you can start working for a new employer as soon as they file your transfer petition. The new employer must file before your current status expires and the role must remain in the same or a similar occupational classification.
How does the DOL prevailing wage apply to Passenger Agent H-1B filings?
Your employer must pay at least the DOL prevailing wage for your job title and worksite location before USCIS will certify the Labor Condition Application. Prevailing wage levels vary significantly by metropolitan area and the specific O*NET occupation code your employer uses to classify the role, so the same job title can carry different wage floors in different cities.
What happens to my H-1B status if my airline employer does a layoff?
You have a 60-day grace period from your last day of employment to find a new sponsoring employer, file a change of status, or depart the U.S. Your new employer can file an H-1B transfer petition during this window to maintain continuity of status. Acting quickly is critical since the 60-day clock runs from termination, not from when your petition lapses.