H-1B Visa Front Desk Agent Jobs
Front Desk Agent roles can qualify for H-1B visa sponsorship when the position requires a bachelor's degree in hospitality management, business administration, or a related field. Employers in hotel chains, corporate campuses, and healthcare facilities file LCAs under SOC code 43-4081, and cap-subject petitions enter the annual lottery each April.
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Job ID: REQ10391229
Location: Miami, Florida, United States of America
widget: Full time
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Poolside paradise meets city sleek under the Miami sun. Above the trendy Brickell Avenue – find the best of both big city adventure and a tropical getaway – arrive at our lifestyle-inspired lobby, savour the fun and flavourful dining experiences, and spend the day with a swim or sway in a hammock within our two-acre sun-kissed sanctuary. It’s all set against the Miami skyline overlooking the city’s fashionable art, dining, and entertainment scenes just minutes from our doorstep.
Four Seasons Hotel Miami is an urban oasis nestled in the residential side of Brickell surrounded by Miami’s favorite neighborhoods. The Hotel offers a relaxing two-acre pool terrace, Equinox Fitness Center & Spa, multi-million dollar art collection, an award winning steakhouse - EDGE Steak & Bar, and connects guests to Miami’s most alluring and vibrant destinations recommended by in-house experts.
The Opportunity
Four Seasons Hotel Miami is looking for Front Desk Agent who shares a passion for excellence and who infuses enthusiasm into everything they do. Our employees have the opportunity to shape our guests experience by providing exceptional knowledge and service in support of our world-renowned organization.
Who We Look For
We are looking for an individual who can be part of the Front Office team that we have built who has a passion for hospitality. You will be responsible for welcoming hotel guests with an emphasis on fulfilling requests, following special instructions and adhering to established credit policies and procedures.
Responsibilities
- Checks in guest in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned type of room requested and the correct rate is charged. Arranges for luggage to be delivered to guest room. Issues correct keys to the guest.
- Checks out guest at end of stay. Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. Settles bill accurately through credit card or cash transaction.
- Maintains a balanced bank assigned by the hotel. Makes change, cashes checks, exchanges foreign currency. Reconciles all transactions at the close of each shift.
- Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone.
- Utilizes a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests.
- Comply with Four Seasons’ Work Rules and Standards of Conduct.
- Work harmoniously and professionally with co-workers and supervisors.
- Accepts reservations, changes and cancellations in the absence of Reservations Department Staff. Can answer guest calls and direct them appropriately in the absence of a Communications Operator.
Minimum Qualifications:
- Ideal candidates will have at least 1 year hotel experience in a luxury hotel.
- Written, spoken and reading proficiency in the English language.
- Fluency in a language other than English strongly preferred.
- Must be able to work all shifts including AM, PM, weekends, and holidays.
- Computer knowledge.
- Knowledgeable of Miami areas.
- We are hiring multiple shifts, one requires 2 Overnights and 3 day shifts.
Benefits Four Season Employees Enjoy
- Energizing Employee Culture where you are encouraged to be your true self!
- Comprehensive learning and development programs to help you master your craft.
- Inclusive and diverse employee engagement events all year-round.
- Exclusive discount and travel programs with Four Seasons.
- Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan).
- And so much more!
Visa Requirements
US work authorization is required.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship in Front Desk Agent
Verify your degree matches the role
USCIS requires a direct relationship between your bachelor's degree field and the Front Desk Agent duties. A hospitality management, business, or communications degree strengthens your case. A degree in an unrelated field raises specialty occupation questions your employer will need to address in the petition.
Check the prevailing wage before negotiating
Run your offer against the OFLC Wage Search using SOC code 43-4081 and your work location. Your employer's LCA must certify a wage at or above the prevailing level for that area, so knowing the number before you negotiate protects both you and the petition.
Target employers registered with E-Verify
H-1B employers must be enrolled in E-Verify before USCIS approves a cap-subject petition. When targeting hospitality groups or corporate campuses, confirm E-Verify enrollment upfront. It's a filing prerequisite, not an optional step, and a non-enrolled employer cannot sponsor you.
Use Migrate Mate to find verified sponsors
Search Migrate Mate to identify employers who have filed LCAs for Front Desk Agent roles. The platform filters by DOL Labor Condition Application data, so you're targeting companies with a documented history of H-1B sponsorship for this occupation, not just employers who claim to sponsor.
Submit your petition before the April deadline
USCIS opens H-1B cap registration each March for the fiscal year starting October 1. Front Desk Agent roles are cap-subject, so your employer must register during that window. Missing it means waiting a full year for the next lottery cycle.
Review the O*NET profile for your job description
Pull the O*NET profile for Front Desk Agents before your employer drafts the job description. The occupation tasks and required knowledge listed there directly support the specialty occupation argument in the I-129 petition and reduce the risk of a Request for Evidence.
H-1B Visa Front Desk Agent: Frequently Asked Questions
Does a Front Desk Agent role qualify as a specialty occupation for H-1B purposes?
It can, but it's not automatic. USCIS requires that the position normally requires at least a bachelor's degree in a specific field. A hotel front desk agent posting that lists a bachelor's in hospitality management or business administration as a minimum requirement is a stronger case than one that lists the degree as preferred. The employer's job description and industry norms both factor into USCIS's determination.
Which employers sponsor H-1B visas for Front Desk Agent positions?
Sponsorship for this role is most common at large hotel chains, corporate campus hospitality teams, and healthcare facility front offices where the employer has established an H-1B filing program. You can browse verified H-1B sponsors for Front Desk Agent roles on Migrate Mate, which filters listings by DOL LCA filing history for this specific occupation.
What SOC code does USCIS and DOL use for Front Desk Agents?
Front Desk Agents are typically classified under SOC code 43-4081, Hotel, Motel, and Resort Desk Clerks, for LCA and prevailing wage purposes. Your employer uses this code when filing the LCA with DOL. If your duties span a broader administrative or guest services scope, the employer may use a different SOC code, which affects the prevailing wage level DOL certifies.
Can my employer file for H-1B sponsorship if I'm currently on OPT?
Yes. If you're working as a Front Desk Agent on OPT and your employer files an H-1B petition before your OPT expires, cap-gap protection extends your work authorization through September 30 of that fiscal year if you're selected in the lottery. Your employer must file before the OPT end date for cap-gap to apply.
How long does the H-1B process take for a Front Desk Agent role?
After lottery selection in April, your employer files the full I-129 petition between April and June for an October 1 start date. Standard USCIS processing runs several months, though premium processing is available for a faster decision. The DOL LCA certification, which comes before the I-129, typically processes within seven business days once filed.