H-1B Visa Client Specialist Jobs
Client Specialist roles qualify for H-1B visa sponsorship when the position requires a bachelor's degree in business, communications, finance, or a related field. Many financial services, SaaS, and enterprise technology employers sponsor H-1B workers for this title. The 85,000-slot annual cap and April lottery mean timing your job search matters.
Find H-1B Visa Client Specialist JobsOverview
Showing 5 of 292+ Client Specialist jobs
See all 292+ Client Specialist Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Client Specialist roles.
Get Access To All JobsINTRODUCTION
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help?
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).
Regular or Temporary: Regular
Language Fluency: English (Required)
Work Shift: 1st shift (United States of America)
Please review the following job description:
Responsible for incoming calls for routine and low complexity inquiries regarding products, procedures, systems, or policies for new and existing clients. Committed to utilize all available tools and resources to curate a differentiated client experience, track all unresolved issues accurately, to ensure timely follow up and resolution. Servicing specialists act as client advocates to track client complaints and feedback regarding Truist, our teammates, products and vendors.
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
-
Deliver care through exceptional client service and create a differentiating client experience while providing support to internal and external clients by executing on the Truist Purpose, Mission and Values.
-
Investigate and provide resolution to clients’ requests to Care Center, branches and other lines of business, requiring use of one specialty (e.g. business care, card, loan servicing).
-
Utilize a consultative approach to resolve client issues through educating the clients of bank products and services.
-
Identify and escalate, as necessary, bank errors and regulatory concerns that pose a risk to the bank.
-
Inform and educate clients on their self-service options through various Truist technologies to improve their individual banking experience.
-
Follow established policies, procedures, guidelines, regulations, and laws to protect both our clients and Truist from any unnecessary risk.
-
Embrace ongoing personal and professional growth and development by participating in required and voluntary educational opportunities, business resource group (BRG) activities and other work-related activities.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-
High School diploma, or equivalent education and related training or experience
-
One year of client servicing work experience (call center, retail, hospitality, medical, etc.)
-
Proficiency in computer applications (e.g. Windows, Microsoft Office), technical skills, interpersonal abilities, problem-solving skills and ability to work efficiently across multiple platforms
-
Proficiency in written and verbal communications (including grammar and spelling)
-
Satisfies regulatory requirements for holding the position, including meeting the qualification standards imposed by the Loan Originator Compensation rule of the Truth in Lending Act
Preferred Qualifications:
-
Prior experience working in a call center or high volume/fast-paced work environment
-
Prior experience in a client-facing role
-
Background in supported departments and/or products
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law E-Verify IER Right to Work
INTRODUCTION
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help?
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).
Regular or Temporary: Regular
Language Fluency: English (Required)
Work Shift: 1st shift (United States of America)
Please review the following job description:
Responsible for incoming calls for routine and low complexity inquiries regarding products, procedures, systems, or policies for new and existing clients. Committed to utilize all available tools and resources to curate a differentiated client experience, track all unresolved issues accurately, to ensure timely follow up and resolution. Servicing specialists act as client advocates to track client complaints and feedback regarding Truist, our teammates, products and vendors.
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
-
Deliver care through exceptional client service and create a differentiating client experience while providing support to internal and external clients by executing on the Truist Purpose, Mission and Values.
-
Investigate and provide resolution to clients’ requests to Care Center, branches and other lines of business, requiring use of one specialty (e.g. business care, card, loan servicing).
-
Utilize a consultative approach to resolve client issues through educating the clients of bank products and services.
-
Identify and escalate, as necessary, bank errors and regulatory concerns that pose a risk to the bank.
-
Inform and educate clients on their self-service options through various Truist technologies to improve their individual banking experience.
-
Follow established policies, procedures, guidelines, regulations, and laws to protect both our clients and Truist from any unnecessary risk.
-
Embrace ongoing personal and professional growth and development by participating in required and voluntary educational opportunities, business resource group (BRG) activities and other work-related activities.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-
High School diploma, or equivalent education and related training or experience
-
One year of client servicing work experience (call center, retail, hospitality, medical, etc.)
-
Proficiency in computer applications (e.g. Windows, Microsoft Office), technical skills, interpersonal abilities, problem-solving skills and ability to work efficiently across multiple platforms
-
Proficiency in written and verbal communications (including grammar and spelling)
-
Satisfies regulatory requirements for holding the position, including meeting the qualification standards imposed by the Loan Originator Compensation rule of the Truth in Lending Act
Preferred Qualifications:
-
Prior experience working in a call center or high volume/fast-paced work environment
-
Prior experience in a client-facing role
-
Background in supported departments and/or products
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law E-Verify IER Right to Work
See all 292+ H-1B Visa Client Specialist Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new H-1B Visa Client Specialist Jobs.
Get Access To All JobsTips for Finding H-1B Visa Sponsorship as a Client Specialist
Verify your degree supports specialty occupation
USCIS requires a direct relationship between your degree field and the Client Specialist role. A business, communications, or finance degree strengthens the case. A general studies or unrelated degree may trigger an RFE, so address the connection explicitly in your resume.
Target employers with active LCA filing history
Use Migrate Mate to filter Client Specialist openings by employers who have previously filed Labor Condition Applications for this role. That filing history confirms the employer understands H-1B sponsorship obligations and isn't encountering the process for the first time.
Check prevailing wage before negotiating your offer
Your employer must pay at least the DOL prevailing wage for Client Specialist in your work location. Look up the applicable wage level using the OFLC Wage Search before you negotiate, so your offer clears the threshold without renegotiation after the LCA is submitted.
Confirm the role uses your O*NET occupation code
Employers file the LCA under a specific SOC code tied to the Client Specialist function. Pull the O*NET profile for your target code to verify the listed duties match your actual responsibilities. A mismatch between the SOC code and your job description is a common RFE trigger.
Ask about cap-exempt status during the offer stage
Hospitals, nonprofits, and higher education institutions are cap-exempt, meaning your H-1B petition can be filed any time of year without competing in the lottery. If you're open to those sectors, cap-exempt Client Specialist roles give you year-round filing windows.
File premium processing if your start date is tight
Standard H-1B adjudication runs several months after the October 1 start date. USCIS offers premium processing for a faster decision. If your employer's onboarding timeline or your OPT cap-gap window is narrow, request premium processing in the I-129 filing.
H-1B Visa Client Specialist: Frequently Asked Questions
Does a Client Specialist role qualify as a specialty occupation for H-1B purposes?
It depends on how the employer defines the position. USCIS requires that the role normally require a bachelor's degree or higher in a specific field. Client Specialist roles at financial services firms, SaaS companies, and enterprise software employers routinely qualify when the job duties involve specialized knowledge in finance, business, or technology. Generic customer service roles framed as Client Specialist without degree requirements are harder to approve.
Which employers sponsor H-1B visas for Client Specialist jobs?
Financial services firms, enterprise software companies, healthcare technology providers, and large professional services organizations are the most consistent sponsors for Client Specialist roles. You can search Migrate Mate to find Client Specialist openings filtered specifically for employers with H-1B Labor Condition Application filing history, which confirms they've sponsored this visa type before.
How does the H-1B lottery affect my timeline for a Client Specialist job?
USCIS accepts H-1B registrations in March each year for an October 1 start date. If you're selected, your employer files the full I-129 petition. If you're not selected, you'll need to wait for the next lottery cycle unless your employer qualifies as cap-exempt. Planning your Client Specialist job search to have an offer in place before March registration opens is the most reliable approach.
Can I transfer my H-1B to a new Client Specialist employer mid-year?
Yes. H-1B portability under AC21 allows you to start working for a new employer as soon as the transfer petition is filed, without waiting for approval, as long as your previous H-1B was approved and you've maintained valid status. Your new employer files a new I-129 with an updated LCA reflecting the Client Specialist role and your new work location's prevailing wage.
What documentation strengthens an H-1B petition for a Client Specialist role?
A strong petition includes a detailed employer support letter linking your specific degree field to the Client Specialist duties, an organizational chart showing the role's placement within a specialized team, and a certified LCA covering your work location. If your degree is from outside the U.S., a credential evaluation confirming equivalency to a U.S. bachelor's degree is also required.