H-1B Visa Support Associate Jobs
Support Associate roles qualify for H-1B sponsorship when the position requires a bachelor's degree in a directly related field such as business administration, information systems, or communications. Many tech, SaaS, and enterprise software employers file LCAs for these roles, making them a viable H-1B pathway for degreed candidates.
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Get Access To All JobsCAPITAL MARKETS CLIENT AND SALES SUPPORT ASSOCIATE
WHAT IS THE OPPORTUNITY?
The Client & Sales Support Associate supports Capital Markets businesses by executing core client and sales support activities across assigned products. This role serves as a senior execution resource, handling more complex requests, supporting junior team members, and partnering closely with the Lead to ensure smooth day-to-day operations.
WHAT WILL YOU DO?
- Support client onboarding, documentation review, trade execution support, and lifecycle events for assigned Capital Markets products.
- Act as a point of contact for Sales, Trading, Relationship Managers, and internal partners on client and transaction-related matters.
- Handle complex or non-standard client requests and issue resolution.
- Review documentation and ensure completeness, accuracy, and adherence to internal policies.
- Support control execution, including checklists, approvals, reconciliations, and issue tracking.
- Assist with process documentation, training, and onboarding of Analysts.
- Escalate issues, risks, and process gaps to the Lead in a timely and structured manner.
- Participate in change initiatives, new process implementation, and system enhancements.
WHAT DO YOU NEED TO SUCCEED?
Required Qualifications
- Bachelor's Degree or equivalent in Finance, Economics, Business, or a related discipline.
- 4–7 years of experience in Capital Markets, Middle Office, Operations, or Client Support.
Additional Qualifications
- Solid understanding of Capital Markets products and transaction workflows.
- Strong attention to detail and risk awareness.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong communication and stakeholder management skills.
WHAT'S IN IT FOR YOU?
Compensation
- Starting base salary: $78,970 - $126,140 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
Benefits and Perks
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
- Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date.
- Generous 401(k) company matching contribution.
- Career Development through Tuition Reimbursement and other internal upskilling and training resources.
- Valued Time Away benefits including vacation, sick and volunteer time.
- Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs.
- Career Mobility support from a dedicated recruitment team.
- Colleague Resource Groups to support networking and community engagement.
Get a more detailed look at our Benefits and Perks.
About us
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
- Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
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CAPITAL MARKETS CLIENT AND SALES SUPPORT ASSOCIATE
WHAT IS THE OPPORTUNITY?
The Client & Sales Support Associate supports Capital Markets businesses by executing core client and sales support activities across assigned products. This role serves as a senior execution resource, handling more complex requests, supporting junior team members, and partnering closely with the Lead to ensure smooth day-to-day operations.
WHAT WILL YOU DO?
- Support client onboarding, documentation review, trade execution support, and lifecycle events for assigned Capital Markets products.
- Act as a point of contact for Sales, Trading, Relationship Managers, and internal partners on client and transaction-related matters.
- Handle complex or non-standard client requests and issue resolution.
- Review documentation and ensure completeness, accuracy, and adherence to internal policies.
- Support control execution, including checklists, approvals, reconciliations, and issue tracking.
- Assist with process documentation, training, and onboarding of Analysts.
- Escalate issues, risks, and process gaps to the Lead in a timely and structured manner.
- Participate in change initiatives, new process implementation, and system enhancements.
WHAT DO YOU NEED TO SUCCEED?
Required Qualifications
- Bachelor's Degree or equivalent in Finance, Economics, Business, or a related discipline.
- 4–7 years of experience in Capital Markets, Middle Office, Operations, or Client Support.
Additional Qualifications
- Solid understanding of Capital Markets products and transaction workflows.
- Strong attention to detail and risk awareness.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong communication and stakeholder management skills.
WHAT'S IN IT FOR YOU?
Compensation
- Starting base salary: $78,970 - $126,140 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
Benefits and Perks
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
- Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date.
- Generous 401(k) company matching contribution.
- Career Development through Tuition Reimbursement and other internal upskilling and training resources.
- Valued Time Away benefits including vacation, sick and volunteer time.
- Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs.
- Career Mobility support from a dedicated recruitment team.
- Colleague Resource Groups to support networking and community engagement.
Get a more detailed look at our Benefits and Perks.
About us
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
- Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
LI-JR1
CR-JR
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship as a Support Associate
Verify your degree matches the role
USCIS requires a direct relationship between your degree field and the Support Associate position. A business administration or information systems degree typically satisfies specialty occupation requirements; a general studies degree often doesn't without additional documentation.
Use OFLC Wage Search before negotiating
Look up the prevailing wage for Support Associate under SOC code 43-4051 in your target metro area. Your offered salary must meet or exceed this threshold for the LCA to certify, so knowing the floor protects you during offer negotiations.
Target employers with active LCA filing history
Search Migrate Mate to filter Support Associate roles by verified LCA filing history. Employers who've filed LCAs for this job title before understand the process and are far less likely to withdraw sponsorship after you accept an offer.
Clarify employer size before accepting an offer
H-1B filing fees differ significantly between employers with 25 or fewer full-time employees and larger companies. Confirm your prospective employer's headcount early, since fee responsibility affects timelines and can surface unexpected budget objections after you're already in the process.
Check your role against O*NET before the interview
Review the Support Associate occupation profile on O*NET to identify the specific tasks, tools, and knowledge areas USCIS expects the role to require. Framing your job duties in language that aligns with the O*NET profile strengthens the specialty occupation argument in your petition.
Support Associate jobs are hiring across the US. Find yours.
Find Support Associate JobsSupport Associate H-1B Visa: Frequently Asked Questions
Does a Support Associate role qualify as a specialty occupation for H-1B purposes?
It depends on how the employer defines the position. If the job description requires a bachelor's degree in a specific field such as business administration, information systems, or communications as a minimum entry requirement, it can qualify. Roles where any bachelor's degree is acceptable, regardless of field, are harder to defend as specialty occupations. Ask your employer to document the degree requirement explicitly in the job description before filing.
Which industries most commonly sponsor H-1B visas for Support Associate positions?
Enterprise software, SaaS, financial services, and healthcare technology companies are among the most consistent sponsors for Support Associate roles. These employers typically have dedicated HR and immigration teams familiar with the LCA and I-129 process. You can browse Support Associate roles filtered by verified H-1B filing history on Migrate Mate to identify which specific employers have sponsored this title before.
Can I transfer my H-1B to a new employer if I switch Support Associate jobs?
Yes. Under H-1B portability rules, you can start working for a new employer as soon as the new I-129 petition is filed, as long as you've maintained valid H-1B status. You don't need to wait for approval. The new employer must file a new LCA and I-129 specific to your Support Associate role and location, so confirm they're prepared to do that before resigning from your current position.
What SOC code is typically used for Support Associate roles on an H-1B petition?
Most Support Associate roles are filed under SOC code 43-4051, which covers Customer Service Representatives, or occasionally under 11-3021 for computer and information systems managers when the role has a technical focus. The SOC code determines the prevailing wage level your employer must certify on the LCA. Use the OFLC Wage Search to verify the wage tier that applies to your specific job duties and work location before the offer is finalized.
What happens to my H-1B status if my employer terminates my Support Associate role?
If your employer terminates your employment, your H-1B status ends and you enter a 60-day grace period to find a new sponsoring employer, change to another visa status, or prepare to depart. The new employer must file a new I-129 before the grace period expires. USCIS does not automatically extend this window, so acting immediately after termination is critical to preserving your options.
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