H-1B Visa Support Associate Jobs
Support Associate roles qualify for H-1B visa sponsorship when the position requires a bachelor's degree in a directly related field such as business administration, information systems, or communications. Many tech, SaaS, and enterprise software employers file LCAs for these roles, making them a viable H-1B pathway for degreed candidates.
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Get Access To All JobsINTRODUCTION
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
ROLE AND RESPONSIBILITIES
This job is responsible for assisting with tasks related to the credit process. Key responsibilities include assisting risk activities including, monitoring financial reporting, coordinating the onboarding of clients as the first point of engagement for client teams, and supporting coordination of a systematic execution of the credit process in partnership with managers, specified teams, and operations. Job expectations include working with other Enterprise Credit associates and staying current on the bank's policies, procedures, and systems.
A GWIM Credit Document Imaging Associate is a member of the GWIM Document Concierge Team and is responsible for accurate document imaging of all documents related to new and renewal deals, monitoring documents, and internally created monitoring documents. This associate must create and maintain valuable relationships with client teams and internal business partners. They must also ensure documents are uploaded in an accurate and timely manner as well as linked to GUS deals when necessary.
“Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy.”
Responsibilities:
- Engages with team members to support partnership with teams to manage the bank's portfolio via monitoring financial package collection, maturities, annual reviews/financial analysis summaries, past due payments, and failed covenants
- Assists in resolving client needs such as ordering pay-off letters
- Assists in risk management by clearing collateral exceptions to reduce the bank's legally binding exposure
- Engages in timely and accurate deal coordination through engaging outside counsel to prepare loan documentation, assisting with the completion of pre-close checklists, and connecting with fulfillment to book facilities in the system of record
BASIC QUALIFICATIONS
- Accurately image documents according to the Universal Document List, ensuring timely response to business partners
- Proficiency with MS Office Applications with emphasis on Excel and Word
- Must be well organized and able to work independently with minimal management oversight, manage multiple assignments simultaneously and meet deadlines, capable of prioritizing numerous time sensitive and business critical activities
- Ability to build partnerships across the organization
- Strong ownership of process, leadership, and teamwork
PREFERRED QUALIFICATIONS
- System knowledge of EDR, GUS, EDR, ImageTrust, Adobe Acrobat Standard
- Bachelor’s Degree
SKILLS
- Customer and Client Focus
- Issue Management
- Prioritization
- Written Communications
- Attention to Detail
- Collaboration
- Collection Management
- Oral Communications
- Adaptability
- Customer Service Management
- Planning
- Recording/Organizing Information
- Research
MINIMUM EDUCATION REQUIREMENT High School Diploma / GED / Secondary School or equivalent
SHIFT: 1st shift (United States of America)
HOURS PER WEEK: 40
INTRODUCTION
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
ROLE AND RESPONSIBILITIES
This job is responsible for assisting with tasks related to the credit process. Key responsibilities include assisting risk activities including, monitoring financial reporting, coordinating the onboarding of clients as the first point of engagement for client teams, and supporting coordination of a systematic execution of the credit process in partnership with managers, specified teams, and operations. Job expectations include working with other Enterprise Credit associates and staying current on the bank's policies, procedures, and systems.
A GWIM Credit Document Imaging Associate is a member of the GWIM Document Concierge Team and is responsible for accurate document imaging of all documents related to new and renewal deals, monitoring documents, and internally created monitoring documents. This associate must create and maintain valuable relationships with client teams and internal business partners. They must also ensure documents are uploaded in an accurate and timely manner as well as linked to GUS deals when necessary.
“Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy.”
Responsibilities:
- Engages with team members to support partnership with teams to manage the bank's portfolio via monitoring financial package collection, maturities, annual reviews/financial analysis summaries, past due payments, and failed covenants
- Assists in resolving client needs such as ordering pay-off letters
- Assists in risk management by clearing collateral exceptions to reduce the bank's legally binding exposure
- Engages in timely and accurate deal coordination through engaging outside counsel to prepare loan documentation, assisting with the completion of pre-close checklists, and connecting with fulfillment to book facilities in the system of record
BASIC QUALIFICATIONS
- Accurately image documents according to the Universal Document List, ensuring timely response to business partners
- Proficiency with MS Office Applications with emphasis on Excel and Word
- Must be well organized and able to work independently with minimal management oversight, manage multiple assignments simultaneously and meet deadlines, capable of prioritizing numerous time sensitive and business critical activities
- Ability to build partnerships across the organization
- Strong ownership of process, leadership, and teamwork
PREFERRED QUALIFICATIONS
- System knowledge of EDR, GUS, EDR, ImageTrust, Adobe Acrobat Standard
- Bachelor’s Degree
SKILLS
- Customer and Client Focus
- Issue Management
- Prioritization
- Written Communications
- Attention to Detail
- Collaboration
- Collection Management
- Oral Communications
- Adaptability
- Customer Service Management
- Planning
- Recording/Organizing Information
- Research
MINIMUM EDUCATION REQUIREMENT High School Diploma / GED / Secondary School or equivalent
SHIFT: 1st shift (United States of America)
HOURS PER WEEK: 40
See all 230+ H-1B Visa Support Associate Jobs
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship as a Support Associate
Verify your degree matches the role
USCIS requires a direct relationship between your degree field and the Support Associate position. A business administration or information systems degree typically satisfies specialty occupation requirements; a general studies degree often doesn't without additional documentation.
Use OFLC Wage Search before negotiating
Look up the prevailing wage for Support Associate under SOC code 43-4051 in your target metro area. Your offered salary must meet or exceed this threshold for the LCA to certify, so knowing the floor protects you during offer negotiations.
Target employers with active LCA filing history
Search Migrate Mate to filter Support Associate roles by verified LCA filing history. Employers who've filed LCAs for this job title before understand the process and are far less likely to withdraw sponsorship after you accept an offer.
Clarify employer size before accepting an offer
H-1B filing fees differ significantly between employers with 25 or fewer full-time employees and larger companies. Confirm your prospective employer's headcount early, since fee responsibility affects timelines and can surface unexpected budget objections after you're already in the process.
File the I-129 with premium processing if timing is tight
Standard H-1B adjudication can take months. If your OPT or current status expires within that window, premium processing accelerates USCIS review to 15 business days and reduces the risk of a gap in work authorization.
Check your role against O*NET before the interview
Review the Support Associate occupation profile on O*NET to identify the specific tasks, tools, and knowledge areas USCIS expects the role to require. Framing your job duties in language that aligns with the O*NET profile strengthens the specialty occupation argument in your petition.
H-1B Visa Support Associate: Frequently Asked Questions
Does a Support Associate role qualify as a specialty occupation for H-1B purposes?
It depends on how the employer defines the position. If the job description requires a bachelor's degree in a specific field such as business administration, information systems, or communications as a minimum entry requirement, it can qualify. Roles where any bachelor's degree is acceptable, regardless of field, are harder to defend as specialty occupations. Ask your employer to document the degree requirement explicitly in the job description before filing.
Which industries most commonly sponsor H-1B visas for Support Associate positions?
Enterprise software, SaaS, financial services, and healthcare technology companies are among the most consistent sponsors for Support Associate roles. These employers typically have dedicated HR and immigration teams familiar with the LCA and I-129 process. You can browse Support Associate roles filtered by verified H-1B filing history on Migrate Mate to identify which specific employers have sponsored this title before.
Can I transfer my H-1B to a new employer if I switch Support Associate jobs?
Yes. Under H-1B portability rules, you can start working for a new employer as soon as the new I-129 petition is filed, as long as you've maintained valid H-1B status. You don't need to wait for approval. The new employer must file a new LCA and I-129 specific to your Support Associate role and location, so confirm they're prepared to do that before resigning from your current position.
What SOC code is typically used for Support Associate roles on an H-1B petition?
Most Support Associate roles are filed under SOC code 43-4051, which covers Customer Service Representatives, or occasionally under 11-3021 for computer and information systems managers when the role has a technical focus. The SOC code determines the prevailing wage level your employer must certify on the LCA. Use the OFLC Wage Search to verify the wage tier that applies to your specific job duties and work location before the offer is finalized.
What happens to my H-1B status if my employer terminates my Support Associate role?
If your employer terminates your employment, your H-1B status ends and you enter a 60-day grace period to find a new sponsoring employer, change to another visa status, or prepare to depart. The new employer must file a new I-129 before the grace period expires. USCIS does not automatically extend this window, so acting immediately after termination is critical to preserving your options.