H-1B Visa Application Support Analyst Jobs
Application Support Analyst roles qualify for H-1B sponsorship as specialty occupations requiring at least a bachelor's degree in computer science, information systems, or a related field. Employers filing LCAs must meet DOL prevailing wage requirements, and the annual H-1B cap means timing your job search around the April lottery window matters.
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Get Access To All JobsJob Req Id:
26956182
Location(s):
Irving, Texas, United States
Job Type:
Hybrid
Posted:
May. 01, 2026
Discover your future at Citi
Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
Job Overview
The Apps Support Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.
Responsibilities:
- The Apps Support Intmd Analyst provides technical and business support for users of Citi Applications.
- Utilizes good understanding of apps support procedures and concepts and basic knowledge of other technical areas to field issues and queries from stakeholders, provide short-term resolutions and work with relevant technology partners for long term remediation.
- Develop a comprehensive understanding of how areas of apps support collectively integrate to contribute to achieving business goals.
- Act as a liaison between users/traders, interfacing internal technology groups and vendors.
- Participates in disaster recovery testing.
- Participate in application releases, from development, testing and deployment into production.
- Perform post release checkouts after application releases and infrastructure updates. Develop and maintain technical support documentation.
- Considers implications of the application of technology to the current environment.
- Analyzes applications to identify risks, vulnerabilities and security issues.
- Makes evaluative judgments based on analysis of factual information; resolves problems by identifying and selecting solutions. Cooperation with Development colleagues to prioritize bug fixes and support tooling requirements.
- Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
- Exchanges ideas and information.
- Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
- Performs other duties and functions as assigned in a concise and logical manner.
- Has the ability to operate with a limited level of direct supervision.
- Can exercise independence of judgement and autonomy.
- Acts as SME to senior stakeholders and/or other team members.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications
- 2-5 years experience.
- Basic knowledge or interest about apps support procedures, concepts and of other technical areas.
- Participation in some process improvements.
- Previous experience or interest in standardization of procedures and practices.
- Basic Business knowledge/understanding of financial markets and products.
- Knowledge/experience of problem Management Tools.
- Understands of how own sub-function integrates within the function and commercial awareness.
- Evaluates (sometimes complex) situations using multiple sources of information. Developed communication and diplomacy skills to persuade and influence.
- Good customer service, communication and interpersonal skills.
- Good knowledge of the business and its technology strategy.
- Consistently demonstrates clear and concise written and verbal communication skills.
- Knowledge of issue tracking and reporting using tools.
- Good all-round team member.
- Effectively share information with other support team members and with other technology teams.
- Ability to plan and organize workload.
- Ability to communicate appropriately to relevant stakeholder.
Education:
Bachelor’s/University degree or equivalent experience.
Job Family Group:
Technology
Job Family:
Applications Support
Time Type:
Full time
Primary Location:
Irving Texas United States
Primary Location Full Time Salary Range:
$76,230.00 - $106,370.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Most Relevant Skills
Please see the requirements listed above.
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
Anticipated Posting Close Date:
May 31, 2026
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Job Req Id:
26956182
Location(s):
Irving, Texas, United States
Job Type:
Hybrid
Posted:
May. 01, 2026
Discover your future at Citi
Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
Job Overview
The Apps Support Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.
Responsibilities:
- The Apps Support Intmd Analyst provides technical and business support for users of Citi Applications.
- Utilizes good understanding of apps support procedures and concepts and basic knowledge of other technical areas to field issues and queries from stakeholders, provide short-term resolutions and work with relevant technology partners for long term remediation.
- Develop a comprehensive understanding of how areas of apps support collectively integrate to contribute to achieving business goals.
- Act as a liaison between users/traders, interfacing internal technology groups and vendors.
- Participates in disaster recovery testing.
- Participate in application releases, from development, testing and deployment into production.
- Perform post release checkouts after application releases and infrastructure updates. Develop and maintain technical support documentation.
- Considers implications of the application of technology to the current environment.
- Analyzes applications to identify risks, vulnerabilities and security issues.
- Makes evaluative judgments based on analysis of factual information; resolves problems by identifying and selecting solutions. Cooperation with Development colleagues to prioritize bug fixes and support tooling requirements.
- Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
- Exchanges ideas and information.
- Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
- Performs other duties and functions as assigned in a concise and logical manner.
- Has the ability to operate with a limited level of direct supervision.
- Can exercise independence of judgement and autonomy.
- Acts as SME to senior stakeholders and/or other team members.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications
- 2-5 years experience.
- Basic knowledge or interest about apps support procedures, concepts and of other technical areas.
- Participation in some process improvements.
- Previous experience or interest in standardization of procedures and practices.
- Basic Business knowledge/understanding of financial markets and products.
- Knowledge/experience of problem Management Tools.
- Understands of how own sub-function integrates within the function and commercial awareness.
- Evaluates (sometimes complex) situations using multiple sources of information. Developed communication and diplomacy skills to persuade and influence.
- Good customer service, communication and interpersonal skills.
- Good knowledge of the business and its technology strategy.
- Consistently demonstrates clear and concise written and verbal communication skills.
- Knowledge of issue tracking and reporting using tools.
- Good all-round team member.
- Effectively share information with other support team members and with other technology teams.
- Ability to plan and organize workload.
- Ability to communicate appropriately to relevant stakeholder.
Education:
Bachelor’s/University degree or equivalent experience.
Job Family Group:
Technology
Job Family:
Applications Support
Time Type:
Full time
Primary Location:
Irving Texas United States
Primary Location Full Time Salary Range:
$76,230.00 - $106,370.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Most Relevant Skills
Please see the requirements listed above.
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
Anticipated Posting Close Date:
May 31, 2026
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
See all 242+ Application Support Analyst jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Application Support Analyst roles.
Get Access To All JobsTips for Finding H-1B Visa Sponsorship as an Application Support Analyst
Confirm your degree meets specialty occupation standards
USCIS requires your bachelor's degree to directly relate to application support work. A degree in information systems, computer science, or software engineering gives you the clearest case. Unrelated degrees invite RFEs that delay or derail approval.
Target employers with active LCA filing history
Search DOL's Office of Foreign Labor Certification disclosure data to identify companies that have filed LCAs for application support or IT analyst roles. Employers with recent filings are already familiar with the H-1B process and less likely to back out.
Use Migrate Mate to find verified H-1B sponsors
Filter your Application Support Analyst job search on Migrate Mate to surface employers with documented H-1B filing history for this role. That removes the guesswork of cold-applying to companies that have never sponsored the visa type you need.
Check prevailing wage before evaluating an offer
Run your job title and location through the OFLC Wage Search before accepting any offer. Your employer must pay at least the DOL prevailing wage for your wage level, and a lowball offer that doesn't meet it will fail LCA certification.
Understand the 60-day grace period if your role changes
If your employer eliminates your application support function or you're laid off, you have 60 days to find a new sponsoring employer or leave the country. Start networking before that window opens, not after.
Ask employers about cap-exempt status before applying
Universities, nonprofit research institutions, and government research organizations are cap-exempt, meaning they can file H-1B petitions year-round without lottery entry. Application support roles at these entities offer a faster path if lottery timing is a constraint.
Application Support Analyst jobs are hiring across the US. Find yours.
Find Application Support Analyst JobsApplication Support Analyst H-1B Visa: Frequently Asked Questions
Does an Application Support Analyst role qualify as a specialty occupation for H-1B purposes?
Yes, provided the position requires at least a bachelor's degree in a directly related field such as computer science, information systems, or software engineering. USCIS scrutinizes job descriptions that use broad language like 'bachelor's degree in any field,' so the employer's offer letter and job duties must clearly establish the degree requirement to withstand adjudication.
How do I find Application Support Analyst jobs at employers who sponsor H-1B visas?
Migrate Mate surfaces Application Support Analyst listings at employers with verified H-1B filing history, so you're not cold-applying to companies that have never sponsored the visa. You can also cross-reference DOL's LCA disclosure data to confirm a specific employer has filed for this role type before engaging their recruiter.
What happens to my H-1B status if my employer restructures and eliminates my application support team?
Your H-1B status is tied to your specific position and employer. If that role is eliminated, you enter a 60-day grace period to find a new sponsoring employer and file a transfer petition. If a new employer files before the 60 days expire, you can begin work for them once USCIS receives the petition, using portability under AC21.
Can my employer transfer my H-1B to a different application support role within the same company?
Yes, but only if the new role is in the same occupational classification and at the same or higher wage level covered by the original LCA. If the duties change materially or the location shifts to a different metropolitan area, the employer must file an amended H-1B petition and a new LCA reflecting the updated role and prevailing wage.
Does O*NET classify Application Support Analyst as a role that typically requires a bachelor's degree?
O*NET lists Computer Support Specialists and related application support roles at Job Zone 3 to 4, with most positions requiring postsecondary education. Employers and USCIS officers use O*NET classifications during specialty occupation assessments, so roles mapped to higher job zones with defined degree requirements are easier to sponsor than those at lower zones.
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