H-1B Visa System Support Specialist Jobs
System Support Specialist roles qualify as H-1B visa specialty occupations when the position requires a bachelor's degree in computer science, information systems, or a related field. Employers file the Labor Condition Application before your H-1B petition, certifying they'll pay the prevailing wage for your location and role level.
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Get Access To All JobsINTRODUCTION
Valero is the best-in-class producer of essential fuels and products that are foundational to modern life. We invite you to join our ~10,000 employees to drive exceptional results for our company, the energy industry, and our community.
As a Wholesale Technology & Systems Support Specialist you will be responsible for supporting the installation, maintenance, testing, and troubleshooting of point-of-sale (POS) systems and Valero’s mobile payment application.
At Valero, we are committed to advancing the future of energy through innovation, ingenuity, and unmatched execution. You can help achieve this goal if you can:
- Provide testing and support of POS software and equipment, including the most complex needs analysis, and coordinate and track issue resolution, configuration, and installation for supported locations.
- Create, review, and maintain technical documentation and payment test scripts.
- Configure POS hardware and software, and dispenser hardware and software.
- Maintain working hardware and review installation/upgrade procedures.
- Actively participate in the analysis of third-party solutions, including hands-on testing and regression testing.
- Develop training material for internal business resources.
- Provide technical support to internal and external business resources.
- Conduct research to learn current trends in technology, generate improvement suggestions, and present findings to supervisors.
- Remain current on industry trends, emerging technologies, and payment innovations to recommend improvements, new or enhanced programs for our branded customers.
- Attend various training sessions and may formally train others in the work group.
- Demonstrate a positive service attitude, exercise good judgment, maintain relationships internally and externally with customers/vendors, display excellent problem-solving skills, and possess a willingness and desire to learn and ask questions in order to grow in scope of knowledge.
- Communicate with internal stakeholders, as well as direct communication and negotiation with vendors of a variety of IT service professionals.
- Develop business communications related to industry changes and vendor enhancements and/or changes.
This position is salaried exempt status, which means you are not eligible for overtime pay.
MINIMUM QUALIFICATIONS
- Bachelor’s degree required.
- 5+ years of experience in point-of-sale (POS) systems required.
- Experience in local and wide area networking and PCI compliance required.
- Able and willing to work on-site, in-person at the Valero San Antonio location, required.
PREFERRED QUALIFICATIONS
- Bachelor’s degree or higher in Computer Information Systems or a related degree preferred.
- Gilbarco Authorized Service Contractor (ASC) and/or Verifone Authorized Service Contractor (VASC) certifications preferred.
Need more reasons to work for a company that is both professionally challenging and culturally rewarding? Take a look at some of our best-in-class benefits:
- Competitive Pay and Annual Bonus Program
- 100% match on 401(K) up to 7%, with immediate vesting
- Company-sponsored Pension Plan
- Comprehensive Healthcare and Wellness Programs
- Onsite Daycare Center
- Onsite Employee and Family Wellness Centers (Physician & Pediatrician)
- Onsite Pharmacy
- State-of-the-art 24-hour Fitness Center free for employees and spouses with access to Tennis and Basketball Facilities
- Onsite cafeteria open for breakfast and lunch
- Sprawling campus with walking paths and access to biking trails
Benefits described above are highlights only, subject to an employee’s eligibility and work location.
All successful candidates must be eligible to obtain a TWIC card (Transportation Worker Identification Credential). It is Valero’s policy that employees must wear this card at all times while working at the refinery. Please review eligibility criteria at https://www.tsa.gov/for-industry/twic.
Position level and salary will be commensurate with qualifications and experience.
Valero's employees and team-focused culture drive our success. We’re invested in our dedicated workforce through a comprehensive, customizable benefits package, while supporting a caring culture that delivers a rewarding work environment built on teamwork, excellence, and career growth. To explore the ways we build a stronger team, visit Valero.com/Careers.
Valero is an EEO Employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to legally protected status, including race, color, religion, sex, national origin, age, disability, protected veteran, or any other status protected by applicable federal, state, or local laws.
Please be advised, if you are viewing this position on a website that lists an estimated salary rate/range, it was not provided by Valero. Valero’s market specific salary rate/range will be provided during the recruiting process and tends to be higher than what is estimated by such websites.
LOCATION
Location: US-TX-San Antonio
JOB
Job: Information Services
PRIMARY LOCATION
US-TX-San Antonio
JOB POSTING
Jun 15, 2026, 12:42:03 PM
UNPOSTING DATE
Ongoing
INTRODUCTION
Valero is the best-in-class producer of essential fuels and products that are foundational to modern life. We invite you to join our ~10,000 employees to drive exceptional results for our company, the energy industry, and our community.
As a Wholesale Technology & Systems Support Specialist you will be responsible for supporting the installation, maintenance, testing, and troubleshooting of point-of-sale (POS) systems and Valero’s mobile payment application.
At Valero, we are committed to advancing the future of energy through innovation, ingenuity, and unmatched execution. You can help achieve this goal if you can:
- Provide testing and support of POS software and equipment, including the most complex needs analysis, and coordinate and track issue resolution, configuration, and installation for supported locations.
- Create, review, and maintain technical documentation and payment test scripts.
- Configure POS hardware and software, and dispenser hardware and software.
- Maintain working hardware and review installation/upgrade procedures.
- Actively participate in the analysis of third-party solutions, including hands-on testing and regression testing.
- Develop training material for internal business resources.
- Provide technical support to internal and external business resources.
- Conduct research to learn current trends in technology, generate improvement suggestions, and present findings to supervisors.
- Remain current on industry trends, emerging technologies, and payment innovations to recommend improvements, new or enhanced programs for our branded customers.
- Attend various training sessions and may formally train others in the work group.
- Demonstrate a positive service attitude, exercise good judgment, maintain relationships internally and externally with customers/vendors, display excellent problem-solving skills, and possess a willingness and desire to learn and ask questions in order to grow in scope of knowledge.
- Communicate with internal stakeholders, as well as direct communication and negotiation with vendors of a variety of IT service professionals.
- Develop business communications related to industry changes and vendor enhancements and/or changes.
This position is salaried exempt status, which means you are not eligible for overtime pay.
MINIMUM QUALIFICATIONS
- Bachelor’s degree required.
- 5+ years of experience in point-of-sale (POS) systems required.
- Experience in local and wide area networking and PCI compliance required.
- Able and willing to work on-site, in-person at the Valero San Antonio location, required.
PREFERRED QUALIFICATIONS
- Bachelor’s degree or higher in Computer Information Systems or a related degree preferred.
- Gilbarco Authorized Service Contractor (ASC) and/or Verifone Authorized Service Contractor (VASC) certifications preferred.
Need more reasons to work for a company that is both professionally challenging and culturally rewarding? Take a look at some of our best-in-class benefits:
- Competitive Pay and Annual Bonus Program
- 100% match on 401(K) up to 7%, with immediate vesting
- Company-sponsored Pension Plan
- Comprehensive Healthcare and Wellness Programs
- Onsite Daycare Center
- Onsite Employee and Family Wellness Centers (Physician & Pediatrician)
- Onsite Pharmacy
- State-of-the-art 24-hour Fitness Center free for employees and spouses with access to Tennis and Basketball Facilities
- Onsite cafeteria open for breakfast and lunch
- Sprawling campus with walking paths and access to biking trails
Benefits described above are highlights only, subject to an employee’s eligibility and work location.
All successful candidates must be eligible to obtain a TWIC card (Transportation Worker Identification Credential). It is Valero’s policy that employees must wear this card at all times while working at the refinery. Please review eligibility criteria at https://www.tsa.gov/for-industry/twic.
Position level and salary will be commensurate with qualifications and experience.
Valero's employees and team-focused culture drive our success. We’re invested in our dedicated workforce through a comprehensive, customizable benefits package, while supporting a caring culture that delivers a rewarding work environment built on teamwork, excellence, and career growth. To explore the ways we build a stronger team, visit Valero.com/Careers.
Valero is an EEO Employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to legally protected status, including race, color, religion, sex, national origin, age, disability, protected veteran, or any other status protected by applicable federal, state, or local laws.
Please be advised, if you are viewing this position on a website that lists an estimated salary rate/range, it was not provided by Valero. Valero’s market specific salary rate/range will be provided during the recruiting process and tends to be higher than what is estimated by such websites.
LOCATION
Location: US-TX-San Antonio
JOB
Job: Information Services
PRIMARY LOCATION
US-TX-San Antonio
JOB POSTING
Jun 15, 2026, 12:42:03 PM
UNPOSTING DATE
Ongoing
See all 732+ H-1B Visa System Support Specialist Jobs
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship as a System Support Specialist
Verify your degree aligns with the role
USCIS scrutinizes System Support Specialist petitions when the applicant's degree field doesn't directly match the job. A computer science or IT degree strengthens your case; a general business degree paired with unrelated experience often triggers a Request for Evidence.
Check prevailing wages before negotiating salary
Your employer's LCA must certify a wage at or above the prevailing rate for your work location and role level. Run the OFLC Wage Search with SOC code 15-1232 to see what Level I through IV wages apply to System Support Specialists in your metro area.
Target employers with E-Verify enrollment first
H-1B sponsors must be authorized to employ workers, and STEM OPT employers are already E-Verify enrolled. Filtering your search to E-Verify enrolled companies cuts out employers who haven't sponsored before and reduces delays in the offer-to-filing timeline.
Use Migrate Mate to find verified H-1B sponsors
Searching broadly for System Support Specialist roles wastes time on employers who won't file. Use Migrate Mate to filter by employers with active H-1B LCA filing history for IT support roles, so every application goes to a company that has sponsored this job type before.
Confirm the role's O*NET classification early
Before accepting an offer, verify that your job duties align with the O*NET profile for your occupation code. If your day-to-day responsibilities drift toward general helpdesk work rather than specialized systems support, USCIS may challenge the specialty occupation designation at filing.
Negotiate premium processing into your offer timeline
USCIS standard H-1B processing can run several months, leaving your start date uncertain. Ask your prospective employer to commit to premium processing in writing during the offer stage, not after signing, so filing delays don't push your start date into a new fiscal year.
H-1B Visa System Support Specialist: Frequently Asked Questions
Does a System Support Specialist role qualify as an H-1B specialty occupation?
It depends on how the position is defined. USCIS requires that the role normally requires a bachelor's degree in a specific field like computer science or information systems. A System Support Specialist focused on enterprise infrastructure, network administration, or IT operations generally qualifies. A general helpdesk role where any degree is acceptable may not meet the specialty occupation standard without strong documentation from the employer.
How do I find System Support Specialist employers who sponsor H-1B visas?
Search Migrate Mate to browse System Support Specialist openings filtered by employers with verified H-1B LCA filing history. This ensures you're applying to companies that have sponsored this type of role before, not employers who list IT support jobs but have never navigated the H-1B petition process for a technical support position.
What happens to my H-1B status if my System Support Specialist role changes after I'm sponsored?
If your duties change materially, such as moving from infrastructure support into a project management or sales engineering function, your employer may need to file an amended H-1B petition. USCIS evaluates whether the amended role still qualifies as a specialty occupation. Minor changes within the same job description generally don't require an amendment, but a shift in core responsibilities does.
Can I work for multiple employers as an H-1B System Support Specialist?
Yes, through concurrent H-1B filing. Each employer files a separate H-1B petition for you, and both must submit their own LCA certifying the prevailing wage for your work location. This is common when a System Support Specialist contracts across clients, but each sponsoring employer must maintain a bona fide employer-employee relationship with you, including the right to control and direct your work.
What documentation does my employer need to support an H-1B petition for this role?
Your employer needs a certified LCA from DOL, a detailed support letter explaining how the System Support Specialist position requires a specialized degree, your academic credentials, and any relevant certifications like CompTIA, Microsoft, or Cisco that reinforce the specialty occupation argument. If your degree is from outside the U.S., a credential evaluation from a NACES-approved service showing equivalency to a U.S. bachelor's degree is also required.