H-1B1 Chile Visa IT Support Jobs
IT Support jobs in the U.S. are open to Chilean nationals through H-1B1 Chile visa sponsorship, with no lottery and a 1,400-visa annual cap that rarely fills. Employers file the Labor Condition Application with DOL, and you apply directly at the consulate, making the path faster than H-1B visa for qualified candidates.
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Provide end-user computing support at Salt Lake City Office and Carthage, Missouri Plant. You will be responsible for building, configuring and deploying Windows laptops and desktops according to company standards.
This is a contract role expected to last 6 months
This position will work onsite at our Cottonwood Heights office 5 days a week
Who We Are
Dyno Nobel is a global leader in commercial explosives, manufacturing and blasting technology, delivering innovative solutions to the mining, quarry, construction, and seismic industries. With a legacy of safety, performance, and technical excellence, Dyno Nobel is known for pushing the boundaries of what's possible in commercial explosives—helping customers optimize operations, improve productivity, and reduce environmental impact. Backed by a team of dedicated professionals and a commitment to continuous improvement, Dyno Nobel sets the standard for reliable and responsible blasting manufacturing and services worldwide.
What You’ll Do
As an IT Support Engineer, you will provide end-user computing support at Salt Lake City Office and Carthage, Missouri Plant. You will be responsible for building, configuring and deploying Windows laptops and desktops according to company standards. Other duties include:
- Reimage, replace, and upgrade computers as part of lifecycle management
- Prepare, package, and ship computers and peripherals to remote users and field engineers
- Collect and decommission devices from departing employees, ensuring proper data handling and asset updates
- Provide hands-on troubleshooting for issues related to Windows OS, Office 365 applications, VPN connectivity, printers, desk phones, and general hardware
- Support users with network connectivity issues, including Wi-Fi, wired connections, and authentication problems
- Assist with post-patching validation and troubleshooting after monthly maintenance cycles
- Support onboarding and offboarding activities, including workstation setup, account verification, and equipment retrieval
- Log, update, and resolve incidents and service requests in the ITSM platform following established SLAs
What We’re Looking For:
- 2+ years of hands-on experience in desktop support, field engineering, or end-user computing
- Strong experience supporting Windows 10/11 operating systems, including imaging, configuration, and troubleshooting
- Experience using Service Now ITSM tool or any other ITSM tool
- Experience supporting Office 365 applications (Outlook, Teams, OneDrive, SharePoint)
- Experience with Apple iPhones setups
- Basic understanding of networking concepts (TCP/IP, DNS, DHCP, Wi-Fi troubleshooting)
- Basic knowledge of VPN technologies, authentication issues, and remote access troubleshooting
- Familiarity with server environments, Active Directory basics (password resets, account lookups), and group policy behavior
- Experience supporting desk phones, softphones, and basic voice troubleshooting
- Ability to work independently with minimal supervision
- Willingness to travel to nearby sites as needed
Preferred skills:
- Experience working in manufacturing or plant environments with multi-building layouts
- Ability to act as smart hands for network, voice, and infrastructure teams
- Knowledge of mobile device management tools (Intune, SOTI, or similar)
- Understanding of hardware lifecycle management and asset tracking processes
- Ability to lift and move IT equipment (monitors, desktops, small network devices)
What we offer:
- For this assignment you will be eligible for our basic medical benefits plan.
Zero Harm for Everyone Everywhere
Value People – Respect, Recognize & Reward
Think Customer. Everyone. Every day
Treat the Business as our Own
Care for the Community & our Environment
Challenge & Improve the Status Quo
Deliver on our Promises
Dyno Nobel is an equal employment opportunity employer and will give all qualified applicants consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, protected veteran status, genetic information or any other characteristic protected by law.
Job Brief
Provide end-user computing support at Salt Lake City Office and Carthage, Missouri Plant. You will be responsible for building, configuring and deploying Windows laptops and desktops according to company standards.
This is a contract role expected to last 6 months
This position will work onsite at our Cottonwood Heights office 5 days a week
Who We Are
Dyno Nobel is a global leader in commercial explosives, manufacturing and blasting technology, delivering innovative solutions to the mining, quarry, construction, and seismic industries. With a legacy of safety, performance, and technical excellence, Dyno Nobel is known for pushing the boundaries of what's possible in commercial explosives—helping customers optimize operations, improve productivity, and reduce environmental impact. Backed by a team of dedicated professionals and a commitment to continuous improvement, Dyno Nobel sets the standard for reliable and responsible blasting manufacturing and services worldwide.
What You’ll Do
As an IT Support Engineer, you will provide end-user computing support at Salt Lake City Office and Carthage, Missouri Plant. You will be responsible for building, configuring and deploying Windows laptops and desktops according to company standards. Other duties include:
- Reimage, replace, and upgrade computers as part of lifecycle management
- Prepare, package, and ship computers and peripherals to remote users and field engineers
- Collect and decommission devices from departing employees, ensuring proper data handling and asset updates
- Provide hands-on troubleshooting for issues related to Windows OS, Office 365 applications, VPN connectivity, printers, desk phones, and general hardware
- Support users with network connectivity issues, including Wi-Fi, wired connections, and authentication problems
- Assist with post-patching validation and troubleshooting after monthly maintenance cycles
- Support onboarding and offboarding activities, including workstation setup, account verification, and equipment retrieval
- Log, update, and resolve incidents and service requests in the ITSM platform following established SLAs
What We’re Looking For:
- 2+ years of hands-on experience in desktop support, field engineering, or end-user computing
- Strong experience supporting Windows 10/11 operating systems, including imaging, configuration, and troubleshooting
- Experience using Service Now ITSM tool or any other ITSM tool
- Experience supporting Office 365 applications (Outlook, Teams, OneDrive, SharePoint)
- Experience with Apple iPhones setups
- Basic understanding of networking concepts (TCP/IP, DNS, DHCP, Wi-Fi troubleshooting)
- Basic knowledge of VPN technologies, authentication issues, and remote access troubleshooting
- Familiarity with server environments, Active Directory basics (password resets, account lookups), and group policy behavior
- Experience supporting desk phones, softphones, and basic voice troubleshooting
- Ability to work independently with minimal supervision
- Willingness to travel to nearby sites as needed
Preferred skills:
- Experience working in manufacturing or plant environments with multi-building layouts
- Ability to act as smart hands for network, voice, and infrastructure teams
- Knowledge of mobile device management tools (Intune, SOTI, or similar)
- Understanding of hardware lifecycle management and asset tracking processes
- Ability to lift and move IT equipment (monitors, desktops, small network devices)
What we offer:
- For this assignment you will be eligible for our basic medical benefits plan.
Zero Harm for Everyone Everywhere
Value People – Respect, Recognize & Reward
Think Customer. Everyone. Every day
Treat the Business as our Own
Care for the Community & our Environment
Challenge & Improve the Status Quo
Deliver on our Promises
Dyno Nobel is an equal employment opportunity employer and will give all qualified applicants consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, protected veteran status, genetic information or any other characteristic protected by law.
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Get Access To All JobsTips for Finding IT Support Jobs
Verify your degree matches the role
H-1B1 Chile requires a specialty occupation, so confirm your IT Support role requires at least a bachelor's degree in computer science, information technology, or a directly related field. Gaps between your credential and the job description are the most common LCA denial trigger.
Pull your prevailing wage before negotiating
Use the OFLC Wage Search to find the DOL prevailing wage for IT Support in your target city before any salary discussion. Employers must certify they'll pay at least that level, so knowing it in advance tells you whether an offer is approvable.
Target E-Verify enrolled employers specifically
Employers sponsoring H-1B1 visa Chile visas must be prepared to verify your work authorization. Filtering your search to companies already enrolled in E-Verify eliminates the back-and-forth of educating HR about a compliance step they'd need to complete before you start.
Search verified H-1B1 Chile sponsors on Migrate Mate
Use Migrate Mate to find IT Support employers with documented H-1B1 Chile LCA filing history. This filters out companies that say they sponsor visas but have no track record with the Chile-specific category, saving weeks of outreach to the wrong hiring teams.
Prepare a consulate-ready document package early
Unlike H-1B, your H-1B1 Chile application goes directly to the consulate in Chile, not USCIS. Assemble your certified LCA, job offer letter, and educational credential translations before your interview date so delays in document gathering don't push back your start date.
Use O*NET to align your job description
Look up the IT Support occupation profile on O*NET and confirm the duties listed in your offer letter align with the official occupation definition. Mismatches between your actual responsibilities and the classified role can trigger a specialty occupation challenge during consular review.
Frequently Asked Questions
Does an IT Support role qualify as a specialty occupation for H-1B1 Chile?
It depends on how the role is defined. Standard break-fix or help desk positions that accept any bachelor's degree generally don't meet the specialty occupation threshold. Roles requiring a degree specifically in computer science, information systems, or a related technical field are more likely to qualify. Your employer's job description must reflect that specific degree requirement, not a general preference for any four-year credential.
How does H-1B1 Chile differ from H-1B for IT Support workers?
H-1B1 Chile has no lottery, a separate annual cap of 1,400 visas that has never been exhausted, and is processed at the Chilean consulate rather than through USCIS. You can't change status from inside the U.S. and the visa doesn't carry dual-intent protections, but for Chilean nationals the absence of the H-1B lottery makes it a significantly faster path to authorized employment in IT Support roles.
How do I find IT Support employers who actually sponsor H-1B1 Chile visas?
Migrate Mate shows verified LCA filing history filtered by visa category, so you can identify employers who have specifically sponsored H-1B1 Chile positions rather than just H-1B. Most general job searches won't surface this distinction, and contacting employers without that filter means spending time on companies that don't know the H-1B1 Chile program exists or have no process for it.
What documents does my employer need to prepare for the LCA filing?
Your employer files the Labor Condition Application with DOL before you can apply at the consulate. The LCA must specify the job title, worksite location, and a wage at or above the DOL prevailing wage for IT Support in that area. Once DOL certifies it, typically within seven business days, you can proceed with your consular appointment. The certified LCA is a required document at your visa interview.
Can I switch IT Support employers after arriving in the U.S. on H-1B1 Chile?
Yes, but your new employer must file a fresh LCA and you'll need to return to Chile for a new consular appointment, since H-1B1 Chile doesn't allow change of status inside the U.S. There's no portability provision comparable to H-1B, so plan for a gap between roles and confirm your new employer is prepared to complete the LCA filing before you resign from your current position.
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