H-1B1 Chile Visa IT Support Jobs
IT Support jobs in the U.S. are open to Chilean nationals through H-1B1 Chile visa sponsorship, with no lottery and a 1,400-visa annual cap that rarely fills. Employers file the Labor Condition Application with DOL, and you apply directly at the consulate, making the path faster than H-1B visa for qualified candidates.
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DESCRIPTION
Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
About The Role
As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within an Amazon Operations facility that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we don’t wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit. Learn more about Amazon in Andy Jassy's most recent letter to shareholders at https://www.aboutamazon.com/news/company-news/2021-letter-to-shareholders.
Key job responsibilities
Responsibilities include, but are not limited to:
- Allocating, maintaining, and troubleshooting of IT equipment used in Amazon Operations facilities.
- Handling support requests and procedures across the network.
- Assisting in training new hires.
- Continuous learning of new technologies.
- Supporting customers from multiple buildings in the area, as well as remote customers.
- Moving up to 49lbs as well as standing and walking for shifts lasting up to 12 hours.
BASIC QUALIFICATIONS
- Experience troubleshooting integrated and interdependent computer systems
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach
- Experience in a dynamic environment with a high degree of customer service
- 1+ years of Windows, Mac or Linux Operating systems support experience or equivalent experience
PREFERRED QUALIFICATIONS
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
- Experience in a dynamic environment with a high degree of customer service
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
LOCATION
USA, VA, Fishersville - 23.00 - 37.00 USD hourly
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Get Access To All JobsTips for Finding IT Support Jobs
Verify your degree matches the role
H-1B1 Chile requires a specialty occupation, so confirm your IT Support role requires at least a bachelor's degree in computer science, information technology, or a directly related field. Gaps between your credential and the job description are the most common LCA denial trigger.
Pull your prevailing wage before negotiating
Use the OFLC Wage Search to find the DOL prevailing wage for IT Support in your target city before any salary discussion. Employers must certify they'll pay at least that level, so knowing it in advance tells you whether an offer is approvable.
Target E-Verify enrolled employers specifically
Employers sponsoring H-1B1 Chile visas must be prepared to verify your work authorization. Filtering your search to companies already enrolled in E-Verify eliminates the back-and-forth of educating HR about a compliance step they'd need to complete before you start.
Search verified H-1B1 Chile sponsors on Migrate Mate
Use Migrate Mate to find IT Support employers with documented H-1B1 Chile LCA filing history. This filters out companies that say they sponsor visas but have no track record with the Chile-specific category, saving weeks of outreach to the wrong hiring teams.
Prepare a consulate-ready document package early
Unlike H-1B, your H-1B1 Chile application goes directly to the consulate in Chile, not USCIS. Assemble your certified LCA, job offer letter, and educational credential translations before your interview date so delays in document gathering don't push back your start date.
Use O*NET to align your job description
Look up the IT Support occupation profile on O*NET and confirm the duties listed in your offer letter align with the official occupation definition. Mismatches between your actual responsibilities and the classified role can trigger a specialty occupation challenge during consular review.
Frequently Asked Questions
Does an IT Support role qualify as a specialty occupation for H-1B1 Chile?
It depends on how the role is defined. Standard break-fix or help desk positions that accept any bachelor's degree generally don't meet the specialty occupation threshold. Roles requiring a degree specifically in computer science, information systems, or a related technical field are more likely to qualify. Your employer's job description must reflect that specific degree requirement, not a general preference for any four-year credential.
How does H-1B1 Chile differ from H-1B for IT Support workers?
H-1B1 Chile has no lottery, a separate annual cap of 1,400 visas that has never been exhausted, and is processed at the Chilean consulate rather than through USCIS. You can't change status from inside the U.S. and the visa doesn't carry dual-intent protections, but for Chilean nationals the absence of the H-1B lottery makes it a significantly faster path to authorized employment in IT Support roles.
How do I find IT Support employers who actually sponsor H-1B1 Chile visas?
Migrate Mate shows verified LCA filing history filtered by visa category, so you can identify employers who have specifically sponsored H-1B1 Chile positions rather than just H-1B. Most general job searches won't surface this distinction, and contacting employers without that filter means spending time on companies that don't know the H-1B1 Chile program exists or have no process for it.
What documents does my employer need to prepare for the LCA filing?
Your employer files the Labor Condition Application with DOL before you can apply at the consulate. The LCA must specify the job title, worksite location, and a wage at or above the DOL prevailing wage for IT Support in that area. Once DOL certifies it, typically within seven business days, you can proceed with your consular appointment. The certified LCA is a required document at your visa interview.
Can I switch IT Support employers after arriving in the U.S. on H-1B1 Chile?
Yes, but your new employer must file a fresh LCA and you'll need to return to Chile for a new consular appointment, since H-1B1 Chile doesn't allow change of status inside the U.S. There's no portability provision comparable to H-1B, so plan for a gap between roles and confirm your new employer is prepared to complete the LCA filing before you resign from your current position.