H-1B1 Chile Visa IT Support Jobs
IT Support jobs in the U.S. are open to Chilean nationals through H-1B1 Chile visa sponsorship, with no lottery and a 1,400-visa annual cap that rarely fills. Employers file the Labor Condition Application with DOL, and you apply directly at the consulate, making the path faster than H-1B visa for qualified candidates.
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As an ITS Support Engineer, you'll be the go-to knowledge expert for Amazon's corporate employees, providing seamless end-to-end services and frictionless on-site technical support ensuring productivity remains secure and uninterrupted. Amazon’s ITS Support Engineers are dedicated, dependable and customer focused, owning the overall IT experience. They guarantee our employees have the tools and resources they need to be successful, innovative and efficient.
ITS Support Engineers have an advanced understanding of IT standards, systems and equipment deployed throughout Amazon. They can work independently or collaborate with partner teams and contractors managing projects while maintaining a high level of productivity to meet goals. Quickly adapting to new processes and procedures, they act as a mentor and main partner for escalations within the team.
Your day will be filled with exciting challenges and opportunities to showcase your technical expertise. You’ll engage with Amazonians across various teams, owning and recognizing their unique IT needs and provide personalized high-quality support. You'll be a trusted advisor, a problem-solver, taking initiative to diagnose, troubleshoot and resolve a wide variety of specialized hardware and software issues implementing successful solutions. Our Engineers guide and empower technical and non-technical Amazonians through the ever-evolving digital landscape implementing solutions that fit their needs.
Key job responsibilities
- Deliver on-site, high quality, hands-on support diagnosing, troubleshooting and resolving issues successfully, evaluating log files to determine the health of systems, software and hardware
- Provide on-call support for high severity incidents and act as an escalation point of contact for team
- Assist with activities to triage and escalate system or network outages to reduce downtime
- Understand and execute change management activities in a high availability environment
- Participate with partner teams and vendors on continuous improvement projects, defining requirements and managing execution to deliver operational excellence and value
- Effectively manage and oversee IT asset inventories
- Participate in hiring efforts, training and developing peers and new team members as a mentor, seeking and leveraging diverse perspectives in all activities
- Continuously expand skills, learning the latest technologies and maintaining knowledge of IT policies to provide technically accurate solutions
A day in the life
If you are not sure that every qualification on the list above describes you exactly, we’d still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill-sets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.
About the team
Our IT Services team is a dynamic and diverse group of passionate problem-solvers who thrive on challenges and continuously push the boundaries of innovation. We foster an inclusive and collaborative environment where every voice is heard, and every idea is valued. Join us and be part of a team that truly makes a difference in the lives of Amazonians worldwide.
Inclusive Team Culture: Here at Amazon, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth: We're continuously raising our performance bar as we strive to become Earth's Best Employer. We embrace curiosity and continuous learning, empowering you to grow both personally and professionally through mentorship, knowledge-sharing, and career-advancing resources, helping you develop into a better-rounded professional.
If you're ready to join a team of passionate problem-solvers and make a real impact, apply now to become an ITS Support Engineer at Amazon!
BASIC QUALIFICATIONS
- 1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience
- 2+ years of troubleshooting in a multi-user high availability environment experience
- 2+ years of PC repair, troubleshooting, deployment and liquidation experience
- 1+ years of IT client, server, and network service delivery experience
- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- 2+ years of supporting and maintaining a corporate network environment experience
- High school or equivalent diploma
PREFERRED QUALIFICATIONS
- 2+ years of computer networking experience
- Experience supporting video conference and teleconference equipment
- 1+ years of scripting language experience, or Bachelor's degree in business administration, finance, economics, computer science, data science, engineering, or other related field
- Experience navigating a knowledge base and following Standard Operating Procedures (SOPs)
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, WA, SEATTLE - 25.48 - 41.68 USD hourly
DESCRIPTION
As an ITS Support Engineer, you'll be the go-to knowledge expert for Amazon's corporate employees, providing seamless end-to-end services and frictionless on-site technical support ensuring productivity remains secure and uninterrupted. Amazon’s ITS Support Engineers are dedicated, dependable and customer focused, owning the overall IT experience. They guarantee our employees have the tools and resources they need to be successful, innovative and efficient.
ITS Support Engineers have an advanced understanding of IT standards, systems and equipment deployed throughout Amazon. They can work independently or collaborate with partner teams and contractors managing projects while maintaining a high level of productivity to meet goals. Quickly adapting to new processes and procedures, they act as a mentor and main partner for escalations within the team.
Your day will be filled with exciting challenges and opportunities to showcase your technical expertise. You’ll engage with Amazonians across various teams, owning and recognizing their unique IT needs and provide personalized high-quality support. You'll be a trusted advisor, a problem-solver, taking initiative to diagnose, troubleshoot and resolve a wide variety of specialized hardware and software issues implementing successful solutions. Our Engineers guide and empower technical and non-technical Amazonians through the ever-evolving digital landscape implementing solutions that fit their needs.
Key job responsibilities
- Deliver on-site, high quality, hands-on support diagnosing, troubleshooting and resolving issues successfully, evaluating log files to determine the health of systems, software and hardware
- Provide on-call support for high severity incidents and act as an escalation point of contact for team
- Assist with activities to triage and escalate system or network outages to reduce downtime
- Understand and execute change management activities in a high availability environment
- Participate with partner teams and vendors on continuous improvement projects, defining requirements and managing execution to deliver operational excellence and value
- Effectively manage and oversee IT asset inventories
- Participate in hiring efforts, training and developing peers and new team members as a mentor, seeking and leveraging diverse perspectives in all activities
- Continuously expand skills, learning the latest technologies and maintaining knowledge of IT policies to provide technically accurate solutions
A day in the life
If you are not sure that every qualification on the list above describes you exactly, we’d still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill-sets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.
About the team
Our IT Services team is a dynamic and diverse group of passionate problem-solvers who thrive on challenges and continuously push the boundaries of innovation. We foster an inclusive and collaborative environment where every voice is heard, and every idea is valued. Join us and be part of a team that truly makes a difference in the lives of Amazonians worldwide.
Inclusive Team Culture: Here at Amazon, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth: We're continuously raising our performance bar as we strive to become Earth's Best Employer. We embrace curiosity and continuous learning, empowering you to grow both personally and professionally through mentorship, knowledge-sharing, and career-advancing resources, helping you develop into a better-rounded professional.
If you're ready to join a team of passionate problem-solvers and make a real impact, apply now to become an ITS Support Engineer at Amazon!
BASIC QUALIFICATIONS
- 1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience
- 2+ years of troubleshooting in a multi-user high availability environment experience
- 2+ years of PC repair, troubleshooting, deployment and liquidation experience
- 1+ years of IT client, server, and network service delivery experience
- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- 2+ years of supporting and maintaining a corporate network environment experience
- High school or equivalent diploma
PREFERRED QUALIFICATIONS
- 2+ years of computer networking experience
- Experience supporting video conference and teleconference equipment
- 1+ years of scripting language experience, or Bachelor's degree in business administration, finance, economics, computer science, data science, engineering, or other related field
- Experience navigating a knowledge base and following Standard Operating Procedures (SOPs)
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, WA, SEATTLE - 25.48 - 41.68 USD hourly
See all 164+ H-1B1 Chile Visa IT Support Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new H-1B1 Chile Visa IT Support Jobs.
Get Access To All JobsTips for Finding IT Support Jobs
Verify your degree matches the role
H-1B1 Chile requires a specialty occupation, so confirm your IT Support role requires at least a bachelor's degree in computer science, information technology, or a directly related field. Gaps between your credential and the job description are the most common LCA denial trigger.
Pull your prevailing wage before negotiating
Use the OFLC Wage Search to find the DOL prevailing wage for IT Support in your target city before any salary discussion. Employers must certify they'll pay at least that level, so knowing it in advance tells you whether an offer is approvable.
Target E-Verify enrolled employers specifically
Employers sponsoring H-1B1 Chile visas must be prepared to verify your work authorization. Filtering your search to companies already enrolled in E-Verify eliminates the back-and-forth of educating HR about a compliance step they'd need to complete before you start.
Search verified H-1B1 Chile sponsors on Migrate Mate
Use Migrate Mate to find IT Support employers with documented H-1B1 Chile LCA filing history. This filters out companies that say they sponsor visas but have no track record with the Chile-specific category, saving weeks of outreach to the wrong hiring teams.
Prepare a consulate-ready document package early
Unlike H-1B, your H-1B1 Chile application goes directly to the consulate in Chile, not USCIS. Assemble your certified LCA, job offer letter, and educational credential translations before your interview date so delays in document gathering don't push back your start date.
Use O*NET to align your job description
Look up the IT Support occupation profile on O*NET and confirm the duties listed in your offer letter align with the official occupation definition. Mismatches between your actual responsibilities and the classified role can trigger a specialty occupation challenge during consular review.
Frequently Asked Questions
Does an IT Support role qualify as a specialty occupation for H-1B1 Chile?
It depends on how the role is defined. Standard break-fix or help desk positions that accept any bachelor's degree generally don't meet the specialty occupation threshold. Roles requiring a degree specifically in computer science, information systems, or a related technical field are more likely to qualify. Your employer's job description must reflect that specific degree requirement, not a general preference for any four-year credential.
How does H-1B1 Chile differ from H-1B for IT Support workers?
H-1B1 Chile has no lottery, a separate annual cap of 1,400 visas that has never been exhausted, and is processed at the Chilean consulate rather than through USCIS. You can't change status from inside the U.S. and the visa doesn't carry dual-intent protections, but for Chilean nationals the absence of the H-1B lottery makes it a significantly faster path to authorized employment in IT Support roles.
How do I find IT Support employers who actually sponsor H-1B1 Chile visas?
Migrate Mate shows verified LCA filing history filtered by visa category, so you can identify employers who have specifically sponsored H-1B1 Chile positions rather than just H-1B. Most general job searches won't surface this distinction, and contacting employers without that filter means spending time on companies that don't know the H-1B1 Chile program exists or have no process for it.
What documents does my employer need to prepare for the LCA filing?
Your employer files the Labor Condition Application with DOL before you can apply at the consulate. The LCA must specify the job title, worksite location, and a wage at or above the DOL prevailing wage for IT Support in that area. Once DOL certifies it, typically within seven business days, you can proceed with your consular appointment. The certified LCA is a required document at your visa interview.
Can I switch IT Support employers after arriving in the U.S. on H-1B1 Chile?
Yes, but your new employer must file a fresh LCA and you'll need to return to Chile for a new consular appointment, since H-1B1 Chile doesn't allow change of status inside the U.S. There's no portability provision comparable to H-1B, so plan for a gap between roles and confirm your new employer is prepared to complete the LCA filing before you resign from your current position.