H-1B1 Chile Visa IT Support Engineer Jobs
IT Support Engineer jobs with H-1B1 Chile visa sponsorship are a direct path for Chilean nationals to work in the U.S. without entering a lottery. The H-1B1 Chile program reserves 1,400 visas annually for Chileans, processes applications at the U.S. consulate, and requires a qualifying bachelor's degree tied to the role.
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As an ITS Support Engineer, you'll be the go-to knowledge expert for Amazon's corporate employees, providing seamless end-to-end services and frictionless on-site technical support ensuring productivity remains secure and uninterrupted. Amazon’s ITS Support Engineers are dedicated, dependable and customer focused, owning the overall IT experience. They guarantee our employees have the tools and resources they need to be successful, innovative and efficient.
ITS Support Engineers have an advanced understanding of IT standards, systems and equipment deployed throughout Amazon. They can work independently or collaborate with partner teams and contractors managing projects while maintaining a high level of productivity to meet goals. Quickly adapting to new processes and procedures, they act as a mentor and main partner for escalations within the team.
Your day will be filled with exciting challenges and opportunities to showcase your technical expertise. You’ll engage with Amazonians across various teams, owning and recognizing their unique IT needs and provide personalized high-quality support. You'll be a trusted advisor, a problem-solver, taking initiative to diagnose, troubleshoot and resolve a wide variety of specialized hardware and software issues implementing successful solutions. Our Engineers guide and empower technical and non-technical Amazonians through the ever-evolving digital landscape implementing solutions that fit their needs.
Key job responsibilities
- Deliver on-site, high quality, hands-on support diagnosing, troubleshooting and resolving issues successfully, evaluating log files to determine the health of systems, software and hardware
- Provide on-call support for high severity incidents and act as an escalation point of contact for team
- Assist with activities to triage and escalate system or network outages to reduce downtime
- Understand and execute change management activities in a high availability environment
- Participate with partner teams and vendors on continuous improvement projects, defining requirements and managing execution to deliver operational excellence and value
- Effectively manage and oversee IT asset inventories
- Participate in hiring efforts, training and developing peers and new team members as a mentor, seeking and leveraging diverse perspectives in all activities
- Continuously expand skills, learning the latest technologies and maintaining knowledge of IT policies to provide technically accurate solutions
A day in the life
If you are not sure that every qualification on the list above describes you exactly, we’d still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill-sets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.
About the team
Our IT Services team is a dynamic and diverse group of passionate problem-solvers who thrive on challenges and continuously push the boundaries of innovation. We foster an inclusive and collaborative environment where every voice is heard, and every idea is valued. Join us and be part of a team that truly makes a difference in the lives of Amazonians worldwide.
Inclusive Team Culture: Here at Amazon, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth: We're continuously raising our performance bar as we strive to become Earth's Best Employer. We embrace curiosity and continuous learning, empowering you to grow both personally and professionally through mentorship, knowledge-sharing, and career-advancing resources, helping you develop into a better-rounded professional.
If you're ready to join a team of passionate problem-solvers and make a real impact, apply now to become an ITS Support Engineer at Amazon!
BASIC QUALIFICATIONS
- 1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience
- 2+ years of troubleshooting in a multi-user high availability environment experience
- 2+ years of PC repair, troubleshooting, deployment and liquidation experience
- 1+ years of IT client, server, and network service delivery experience
- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- 2+ years of supporting and maintaining a corporate network environment experience
- High school or equivalent diploma
PREFERRED QUALIFICATIONS
- 2+ years of computer networking experience
- Experience supporting video conference and teleconference equipment
- 1+ years of scripting language experience, or Bachelor's degree in business administration, finance, economics, computer science, data science, engineering, or other related field
- Experience navigating a knowledge base and following Standard Operating Procedures (SOPs)
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, WA, SEATTLE - 25.48 - 41.68 USD hourly
DESCRIPTION
As an ITS Support Engineer, you'll be the go-to knowledge expert for Amazon's corporate employees, providing seamless end-to-end services and frictionless on-site technical support ensuring productivity remains secure and uninterrupted. Amazon’s ITS Support Engineers are dedicated, dependable and customer focused, owning the overall IT experience. They guarantee our employees have the tools and resources they need to be successful, innovative and efficient.
ITS Support Engineers have an advanced understanding of IT standards, systems and equipment deployed throughout Amazon. They can work independently or collaborate with partner teams and contractors managing projects while maintaining a high level of productivity to meet goals. Quickly adapting to new processes and procedures, they act as a mentor and main partner for escalations within the team.
Your day will be filled with exciting challenges and opportunities to showcase your technical expertise. You’ll engage with Amazonians across various teams, owning and recognizing their unique IT needs and provide personalized high-quality support. You'll be a trusted advisor, a problem-solver, taking initiative to diagnose, troubleshoot and resolve a wide variety of specialized hardware and software issues implementing successful solutions. Our Engineers guide and empower technical and non-technical Amazonians through the ever-evolving digital landscape implementing solutions that fit their needs.
Key job responsibilities
- Deliver on-site, high quality, hands-on support diagnosing, troubleshooting and resolving issues successfully, evaluating log files to determine the health of systems, software and hardware
- Provide on-call support for high severity incidents and act as an escalation point of contact for team
- Assist with activities to triage and escalate system or network outages to reduce downtime
- Understand and execute change management activities in a high availability environment
- Participate with partner teams and vendors on continuous improvement projects, defining requirements and managing execution to deliver operational excellence and value
- Effectively manage and oversee IT asset inventories
- Participate in hiring efforts, training and developing peers and new team members as a mentor, seeking and leveraging diverse perspectives in all activities
- Continuously expand skills, learning the latest technologies and maintaining knowledge of IT policies to provide technically accurate solutions
A day in the life
If you are not sure that every qualification on the list above describes you exactly, we’d still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill-sets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.
About the team
Our IT Services team is a dynamic and diverse group of passionate problem-solvers who thrive on challenges and continuously push the boundaries of innovation. We foster an inclusive and collaborative environment where every voice is heard, and every idea is valued. Join us and be part of a team that truly makes a difference in the lives of Amazonians worldwide.
Inclusive Team Culture: Here at Amazon, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth: We're continuously raising our performance bar as we strive to become Earth's Best Employer. We embrace curiosity and continuous learning, empowering you to grow both personally and professionally through mentorship, knowledge-sharing, and career-advancing resources, helping you develop into a better-rounded professional.
If you're ready to join a team of passionate problem-solvers and make a real impact, apply now to become an ITS Support Engineer at Amazon!
BASIC QUALIFICATIONS
- 1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience
- 2+ years of troubleshooting in a multi-user high availability environment experience
- 2+ years of PC repair, troubleshooting, deployment and liquidation experience
- 1+ years of IT client, server, and network service delivery experience
- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- 2+ years of supporting and maintaining a corporate network environment experience
- High school or equivalent diploma
PREFERRED QUALIFICATIONS
- 2+ years of computer networking experience
- Experience supporting video conference and teleconference equipment
- 1+ years of scripting language experience, or Bachelor's degree in business administration, finance, economics, computer science, data science, engineering, or other related field
- Experience navigating a knowledge base and following Standard Operating Procedures (SOPs)
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, WA, SEATTLE - 25.48 - 41.68 USD hourly
See all 164+ H-1B1 Chile Visa IT Support Engineer Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new H-1B1 Chile Visa IT Support Engineer Jobs.
Get Access To All JobsTips for Finding Visa Sponsorship as an IT Support Engineer
Verify your degree matches IT Support
H-1B1 Chile requires a specialty occupation, meaning your degree must directly relate to the role. A computer science, information systems, or network engineering degree satisfies this. A general business degree alone typically won't clear USCIS adjudication for an IT Support Engineer position.
Run OFLC Wage Search before negotiating
Your employer must certify your wage meets the DOL prevailing wage for IT Support Engineers in their metro area. Pull the OFLC Wage Search for SOC code 15-1232 before your offer conversation so you're not negotiating below the legal floor.
Search Migrate Mate for H-1B1 Chile employers
Use Migrate Mate to filter IT Support Engineer roles by employers with documented H-1B1 Chile filing history. This surfaces companies already familiar with the consular process, which shortens the time from offer to visa stamp.
Target employers enrolled in E-Verify
E-Verify enrollment is a reliable signal that a company has handled work authorization before. For IT Support Engineer roles, managed service providers, enterprise tech firms, and federal contractors are disproportionately enrolled and tend to have internal HR processes for H-1B1 Chile sponsorship.
Confirm the LCA is filed before you apply
The employer must obtain a certified Labor Condition Application from DOL before you can submit your visa application at the consulate. Ask your recruiter explicitly whether they've filed an LCA for this role, not just whether they 'sponsor visas' in general.
Time your consulate appointment around LCA certification
DOL typically certifies LCAs within seven business days. Once certified, your employer packages the LCA with your offer letter and degree credentials for the consular interview. Schedule your appointment only after the LCA certification date is confirmed so you don't arrive with incomplete documentation.
Frequently Asked Questions
Does an IT Support Engineer role qualify as a specialty occupation for H-1B1 Chile?
Yes, if the position requires at least a bachelor's degree in a directly related field such as computer science, information systems, or network engineering. Roles where any generic degree suffices won't qualify. The O*NET profile for IT Support Engineers specifies a bachelor's degree as the standard entry requirement, which supports the specialty occupation determination.
How does H-1B1 Chile differ from H-1B for IT Support Engineer roles?
H-1B1 Chile has no lottery and no USCIS petition filing. You apply directly at the U.S. consulate in Chile once your employer obtains a certified LCA from DOL. The annual cap is 1,400 visas for Chilean nationals and has not historically filled, so qualified IT Support Engineers can apply at any point in the fiscal year without the March registration window that governs H-1B visa.
How do I find IT Support Engineer employers who sponsor H-1B1 Chile visas?
Migrate Mate filters IT Support Engineer job listings by employers with verified H-1B1 Chile filing history, so you're not cold-applying to companies unfamiliar with the consular process. Focusing on managed service providers, enterprise software firms, and federal IT contractors also improves your odds, as these employers regularly handle work authorization for technical roles.
What documents does my employer need to prepare for my H-1B1 Chile consular application?
Your employer needs a DOL-certified Labor Condition Application, a signed offer letter specifying your role and wage, and documentation establishing that the position is a specialty occupation. You bring these to your consulate interview along with your degree credentials, passport, DS-160 confirmation, and visa fee receipt. Missing or uncertified LCA documentation is the most common reason consular applications stall.
Can I renew my H-1B1 Chile status while staying in the United States?
H-1B1 Chile visas are issued in one-year increments and do not support change of status through USCIS the way H-1B does. Most holders renew by returning to Chile and attending a new consular interview with an updated LCA and employer documentation. Some applicants use third-country consular processing, but Santiago is the most straightforward option for Chilean nationals.