H-1B1 Chile Visa IT Support Engineer Jobs
IT Support Engineer jobs with H-1B1 Chile visa sponsorship are a direct path for Chilean nationals to work in the U.S. without entering a lottery. The H-1B1 Chile program reserves 1,400 visas annually for Chileans, processes applications at the U.S. consulate, and requires a qualifying bachelor's degree tied to the role.
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About OTS
Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
About The Role
As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software across sites in a defined geographical area. You are able to determine when it is appropriate to deviate from a standard practice to accomplish the desired result. You can troubleshoot and solve straightforward problems that do not have defined SOPs.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait there’s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit).
Key job responsibilities
- Network engineering and troubleshooting, data cabling and systems administration in a variety of software and hardware environments.
- Ensuring infrastructure networking and computing systems remain available during production hours.
- Interacting with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions.
- Managing local technical projects.
- Maintaining or creating policies, procedures, and processes.
- Identifying root-causes of operational issues and process inefficiencies.
- Supporting customers from multiple buildings in the area, as well as remote customers.
- Traveling within your local or regional area to support our customers.
BASIC QUALIFICATIONS
- 1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience
- 2+ years of troubleshooting in a multi-user high availability environment experience
- 2+ years of PC repair, troubleshooting, deployment and liquidation experience
- 1+ years of IT client, server, and network service delivery experience
- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- 2+ years of supporting and maintaining a corporate network environment experience
- High school or equivalent diploma
PREFERRED QUALIFICATIONS
- 2+ years of computer networking experience
- Experience supporting video conference and teleconference equipment
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, AZ, Tucson
COMPENSATION
- Salary Range: $25.00 - $41.00 USD hourly
DESCRIPTION
About OTS
Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
About The Role
As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software across sites in a defined geographical area. You are able to determine when it is appropriate to deviate from a standard practice to accomplish the desired result. You can troubleshoot and solve straightforward problems that do not have defined SOPs.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait there’s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit).
Key job responsibilities
- Network engineering and troubleshooting, data cabling and systems administration in a variety of software and hardware environments.
- Ensuring infrastructure networking and computing systems remain available during production hours.
- Interacting with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions.
- Managing local technical projects.
- Maintaining or creating policies, procedures, and processes.
- Identifying root-causes of operational issues and process inefficiencies.
- Supporting customers from multiple buildings in the area, as well as remote customers.
- Traveling within your local or regional area to support our customers.
BASIC QUALIFICATIONS
- 1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience
- 2+ years of troubleshooting in a multi-user high availability environment experience
- 2+ years of PC repair, troubleshooting, deployment and liquidation experience
- 1+ years of IT client, server, and network service delivery experience
- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- 2+ years of supporting and maintaining a corporate network environment experience
- High school or equivalent diploma
PREFERRED QUALIFICATIONS
- 2+ years of computer networking experience
- Experience supporting video conference and teleconference equipment
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, AZ, Tucson
COMPENSATION
- Salary Range: $25.00 - $41.00 USD hourly
See all 71+ H-1B1 Chile Visa IT Support Engineer Jobs
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Get Access To All JobsTips for Finding Visa Sponsorship as an IT Support Engineer
Verify your degree matches IT Support
H-1B1 Chile requires a specialty occupation, meaning your degree must directly relate to the role. A computer science, information systems, or network engineering degree satisfies this. A general business degree alone typically won't clear USCIS adjudication for an IT Support Engineer position.
Run OFLC Wage Search before negotiating
Your employer must certify your wage meets the DOL prevailing wage for IT Support Engineers in their metro area. Pull the OFLC Wage Search for SOC code 15-1232 before your offer conversation so you're not negotiating below the legal floor.
Search Migrate Mate for H-1B1 Chile employers
Use Migrate Mate to filter IT Support Engineer roles by employers with documented H-1B1 Chile filing history. This surfaces companies already familiar with the consular process, which shortens the time from offer to visa stamp.
Target employers enrolled in E-Verify
E-Verify enrollment is a reliable signal that a company has handled work authorization before. For IT Support Engineer roles, managed service providers, enterprise tech firms, and federal contractors are disproportionately enrolled and tend to have internal HR processes for H-1B1 Chile sponsorship.
Confirm the LCA is filed before you apply
The employer must obtain a certified Labor Condition Application from DOL before you can submit your visa application at the consulate. Ask your recruiter explicitly whether they've filed an LCA for this role, not just whether they 'sponsor visas' in general.
Time your consulate appointment around LCA certification
DOL typically certifies LCAs within seven business days. Once certified, your employer packages the LCA with your offer letter and degree credentials for the consular interview. Schedule your appointment only after the LCA certification date is confirmed so you don't arrive with incomplete documentation.
Frequently Asked Questions
Does an IT Support Engineer role qualify as a specialty occupation for H-1B1 Chile?
Yes, if the position requires at least a bachelor's degree in a directly related field such as computer science, information systems, or network engineering. Roles where any generic degree suffices won't qualify. The O*NET profile for IT Support Engineers specifies a bachelor's degree as the standard entry requirement, which supports the specialty occupation determination.
How does H-1B1 Chile differ from H-1B for IT Support Engineer roles?
H-1B1 Chile has no lottery and no USCIS petition filing. You apply directly at the U.S. consulate in Chile once your employer obtains a certified LCA from DOL. The annual cap is 1,400 visas for Chilean nationals and has not historically filled, so qualified IT Support Engineers can apply at any point in the fiscal year without the March registration window that governs H-1B visa.
How do I find IT Support Engineer employers who sponsor H-1B1 Chile visas?
Migrate Mate filters IT Support Engineer job listings by employers with verified H-1B1 Chile filing history, so you're not cold-applying to companies unfamiliar with the consular process. Focusing on managed service providers, enterprise software firms, and federal IT contractors also improves your odds, as these employers regularly handle work authorization for technical roles.
What documents does my employer need to prepare for my H-1B1 Chile consular application?
Your employer needs a DOL-certified Labor Condition Application, a signed offer letter specifying your role and wage, and documentation establishing that the position is a specialty occupation. You bring these to your consulate interview along with your degree credentials, passport, DS-160 confirmation, and visa fee receipt. Missing or uncertified LCA documentation is the most common reason consular applications stall.
Can I renew my H-1B1 Chile status while staying in the United States?
H-1B1 Chile visas are issued in one-year increments and do not support change of status through USCIS the way H-1B does. Most holders renew by returning to Chile and attending a new consular interview with an updated LCA and employer documentation. Some applicants use third-country consular processing, but Santiago is the most straightforward option for Chilean nationals.