H-2B Visa Concierge Jobs
Concierge jobs with H-2B visa sponsorship are filled by U.S. employers at resorts, hotels, and luxury properties that petition DOL for temporary labor certification each season. The 66,000-visa annual cap means timing your search and securing an employer willing to sponsor early is critical to landing a position.
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Get Access To All JobsINTRODUCTION
The Players Club & Spa is seeking a professional, organized, and service-driven Dining Reservations Concierge to lead the club's dining reservations operation. This position is responsible for managing dining and special event reservations, maintaining reservation systems, and ensuring members receive exceptional service and clear communication at every point of contact.
The ideal candidate is highly detail-oriented, comfortable working in a fast-paced hospitality environment, and able to balance administrative responsibilities with hands-on operational support. This individual must be a strong communicator and proactive problem-solver who takes pride in creating a seamless reservation experience for members and guests.
Full availability is required, including days, evenings, weekends, and holidays.
KEY RESPONSIBILITIES:
- Oversee the daily operations of the dining reservations department
- Answer phone calls and emails promptly, professionally, and courteously
- Process member dining and event reservations accurately and efficiently
- Maintain reservation systems and ensure all member information, notes, and special requests are entered correctly
- Communicate reservation details, event information, and dining updates clearly to members, guests, and internal departments
- Partner closely with Event Managers and other departments regarding member events, seating plans, décor needs, and special arrangements
- Verify the club website and reservation backend to ensure members have accurate and current booking information
- Support hostesses and reservation specialists to ensure consistency in service, communication, and reservation procedures
- Monitor team performance and provide guidance to improve efficiency, accuracy, and member satisfaction
- Continuously review and improve standard operating procedures, workflows, and reservation systems as needed
- Provide support in both restaurant locations, including the Tiki and Dining Room, when business demands require
- Assist in resolving member concerns or complaints in a professional manner and in accordance with club policy
Work collaboratively with the Food & Beverage team to support smooth service operations and a positive member experience.
Maintain a professional appearance, positive attitude, and strong working relationships with members, guests, and fellow employees.
QUALIFICATIONS
Previous hospitality, restaurant, reservations, front desk, or customer service experience preferred.
Previous leadership or supervisory experience preferred.
Strong organizational skills and high attention to detail.
- Excellent verbal and written communication skills
- Ability to multitask and perform well in a fast-paced environment
- Strong problem-solving skills and the ability to exercise sound judgment
- Proficiency in Microsoft Office applications
- Experience with Jonas/JAM systems preferred
- Must be dependable, flexible, and team-oriented
Must be motivated to succeed and committed to delivering outstanding member service.
SCHEDULE:
- Day & Evening shift availability
- Holiday availability
- Weekend availability
BENEFITS:
- 401 (k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
PAY: From $24.00 per hour
WORK LOCATION: In person
INTRODUCTION
The Players Club & Spa is seeking a professional, organized, and service-driven Dining Reservations Concierge to lead the club's dining reservations operation. This position is responsible for managing dining and special event reservations, maintaining reservation systems, and ensuring members receive exceptional service and clear communication at every point of contact.
The ideal candidate is highly detail-oriented, comfortable working in a fast-paced hospitality environment, and able to balance administrative responsibilities with hands-on operational support. This individual must be a strong communicator and proactive problem-solver who takes pride in creating a seamless reservation experience for members and guests.
Full availability is required, including days, evenings, weekends, and holidays.
KEY RESPONSIBILITIES:
- Oversee the daily operations of the dining reservations department
- Answer phone calls and emails promptly, professionally, and courteously
- Process member dining and event reservations accurately and efficiently
- Maintain reservation systems and ensure all member information, notes, and special requests are entered correctly
- Communicate reservation details, event information, and dining updates clearly to members, guests, and internal departments
- Partner closely with Event Managers and other departments regarding member events, seating plans, décor needs, and special arrangements
- Verify the club website and reservation backend to ensure members have accurate and current booking information
- Support hostesses and reservation specialists to ensure consistency in service, communication, and reservation procedures
- Monitor team performance and provide guidance to improve efficiency, accuracy, and member satisfaction
- Continuously review and improve standard operating procedures, workflows, and reservation systems as needed
- Provide support in both restaurant locations, including the Tiki and Dining Room, when business demands require
- Assist in resolving member concerns or complaints in a professional manner and in accordance with club policy
Work collaboratively with the Food & Beverage team to support smooth service operations and a positive member experience.
Maintain a professional appearance, positive attitude, and strong working relationships with members, guests, and fellow employees.
QUALIFICATIONS
Previous hospitality, restaurant, reservations, front desk, or customer service experience preferred.
Previous leadership or supervisory experience preferred.
Strong organizational skills and high attention to detail.
- Excellent verbal and written communication skills
- Ability to multitask and perform well in a fast-paced environment
- Strong problem-solving skills and the ability to exercise sound judgment
- Proficiency in Microsoft Office applications
- Experience with Jonas/JAM systems preferred
- Must be dependable, flexible, and team-oriented
Must be motivated to succeed and committed to delivering outstanding member service.
SCHEDULE:
- Day & Evening shift availability
- Holiday availability
- Weekend availability
BENEFITS:
- 401 (k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
PAY: From $24.00 per hour
WORK LOCATION: In person
See all H-2B Visa Concierge Jobs
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Get Access To All JobsTips for Finding Concierge Jobs
Document your guest-services experience precisely
H-2B visa employers must prove a temporary need for your role. Gather reference letters that confirm seasonal dates, property types, and specific concierge duties like tour coordination or VIP guest handling, vague work history weakens the employer's DOL petition.
Target resort clusters with recurring H-2B filings
Employers who have filed H-2B petitions before are far more likely to do it again. Search Migrate Mate to filter concierge openings by verified H-2B sponsorship history, so you're not cold-applying to properties without a track record.
Time your outreach to the employer's petition window
H-2B petitions can be filed up to 60 days before the reported start date. Contact resort employers in late fall for summer roles and early summer for winter seasons, so your application is in hand before they submit their DOL certification request.
Verify the job title matches DOL classification
Your offer letter must reflect a Standard Occupational Classification code DOL will accept. Cross-reference the O*NET occupation profile for Concierge to confirm the job duties align, since mismatched titles can trigger a DOL audit of the employer's certification.
Ask the employer about the prevailing wage before accepting
DOL requires H-2B employers to pay the prevailing wage for your occupation and location. Run the OFLC Wage Search yourself using the concierge SOC code and the property's county to verify your offer meets the legal minimum before you sign.
Prepare for consular processing, not status change
Most H-2B concierge workers enter on a new visa stamp rather than changing status inside the U.S. Confirm with your employer whether USCIS approval triggers consular processing and arrange your interview at the nearest U.S. embassy as soon as the petition is approved.
Frequently Asked Questions
How do I find concierge jobs with H-2B sponsorship?
Migrate Mate is the most direct way to find concierge openings from employers with verified H-2B sponsorship history. Because the visa requires employers to go through a DOL certification process before hiring, searching a platform that filters by actual sponsorship activity saves you from applying to properties that have never petitioned for H-2B workers.
How does the H-2B annual cap affect concierge job seekers?
USCIS issues only 66,000 H-2B visas per fiscal year, split into two allocations of 33,000 for workers starting October through March and 33,000 for those starting April through September. Cap numbers can be reached quickly, so employers filing late risk losing their approved petition slots. Coordinating with an employer who plans to file as early as USCIS allows significantly improves your odds of securing a visa before the cap closes.
Can I extend my H-2B status if the resort wants to rehire me next season?
Yes, but each new seasonal period requires a fresh H-2B petition from your employer. H-2B status is tied to a specific employer, a specific job, and a specific period of need, so your employer must file a new DOL labor certification and USCIS petition for each season. Extensions within a single approved period are possible up to a cumulative three-year limit, but a new season typically restarts the process.
What happens if my concierge employer's H-2B petition is denied?
A DOL or USCIS denial means you can't begin work under that petition. Your employer can refile with corrected documentation, but there's no automatic grace period for you as the prospective worker if you're outside the U.S. If you're already in the country in another valid status, you retain that status until it expires. Confirm with your employer how they plan to handle a denial before you make any travel or resignation decisions.