H-2B Visa Concierge Jobs
Concierge jobs with H-2B visa sponsorship are filled by U.S. employers at resorts, hotels, and luxury properties that petition DOL for temporary labor certification each season. The 66,000-visa annual cap means timing your search and securing an employer willing to sponsor early is critical to landing a position.
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Get Access To All JobsSummary: The Airport Concierge serves as both the first impression and final point of contact for Ocean Reef Club members, guests, and flight crews. This role is responsible for delivering a seamless, welcoming, and personalized arrival and departure experience that reflects the high standards of the Ocean Reef Club.
Responsibilities
- Greet arriving and departing members, guests, and flight crews with professionalism, discretion, and genuine hospitality.
- Serve as liaison between members, guests, flight crews, and Ocean Reef departments and vendors to ensure seamless service coordination.
- Provide accurate information regarding Club events, amenities, airport rules, and operating procedures.
- Operate UNICOM radio systems, providing airport advisories and ensuring clear communication with aircraft and ground service teams.
- Maintain cleanliness and presentation standards for all terminal and guest-facing areas.
- Coordinate aircraft and airport services with the Operations Team (fueling, GPU, lavatory, towing, hazardous waste, etc.).
- Manage requests for reservations, transportation, catering, hotel recommendations, and luggage handling.
- Enforce compliance with Club, ORCA, state, and federal aviation rules and regulations.
- Monitor and communicate weather conditions and air traffic trends.
- Maintain accurate daily records of aircraft activity, including arrivals, departures, parking, incidents, and complaints.
- Report violations of airport safety or procedures and follow the Airport Safety Management System (SMS) protocols.
- Perform billing functions and audit all transactions daily.
- Ensure all airport users have current registration packets and Certificates of Insurance on file per Club requirements.
- Support the comfort of waiting guests by offering refreshments, reading materials, and assistance as needed.
- Respond to last-minute requests or changes with flexibility and a positive attitude.
Qualifications
To perform this job successfully, an individual must be able to fulfill each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Previous experience in hospitality, aviation, private club, or luxury service preferred.
- Exceptional interpersonal, verbal, and written communication skills.
- Professional appearance and demeanor required.
- Strong multitasking and prioritization skills in a fast-paced environment.
- Ability to work independently, troubleshoot, and respond effectively in emergency situations.
- General knowledge of aviation procedures, weather reporting, aircraft types/performance, and phonetic alphabet.
- Valid drivers license required.
- Proficiency in Microsoft Office; experience with FBO scheduling platforms is a plus.
- Flexible availability, including weekends and holidays.
- Proficient in the use of UHF and/or VHF radios with correct radio terminology.
Education & Experience
- High school diploma preferred.
- 12 years of experience in reception, customer service, or a related field is preferred.
Language Skills
- Must be able to effectively communicate in English, both verbally and in writing.
Physical Demands
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Ability to lift and carry up to 50 pounds.
- Ability to sit or stand for extended periods of time.
Work Environment
- Must be able to work outdoors in all weather conditions.
- Noise levels range from moderate to loud.
- Must be available to work weekends, holidays, and flexible shifts between 7:00 AM - 10:00 PM (rare exceptions may occur outside these hours).
- May require handling of aviation fuels, paints, and chemicals.
Job descriptions are not intended and should not be construed to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job. While this job description is intended to be an accurate reflection of the requirements of the job, management must reserve the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.
LOCATION
Address: Airport Key Largo, FL - 33037
Brand: Ocean Reef Club
Property Description: Airport
Property Number: 65
Summary: The Airport Concierge serves as both the first impression and final point of contact for Ocean Reef Club members, guests, and flight crews. This role is responsible for delivering a seamless, welcoming, and personalized arrival and departure experience that reflects the high standards of the Ocean Reef Club.
Responsibilities
- Greet arriving and departing members, guests, and flight crews with professionalism, discretion, and genuine hospitality.
- Serve as liaison between members, guests, flight crews, and Ocean Reef departments and vendors to ensure seamless service coordination.
- Provide accurate information regarding Club events, amenities, airport rules, and operating procedures.
- Operate UNICOM radio systems, providing airport advisories and ensuring clear communication with aircraft and ground service teams.
- Maintain cleanliness and presentation standards for all terminal and guest-facing areas.
- Coordinate aircraft and airport services with the Operations Team (fueling, GPU, lavatory, towing, hazardous waste, etc.).
- Manage requests for reservations, transportation, catering, hotel recommendations, and luggage handling.
- Enforce compliance with Club, ORCA, state, and federal aviation rules and regulations.
- Monitor and communicate weather conditions and air traffic trends.
- Maintain accurate daily records of aircraft activity, including arrivals, departures, parking, incidents, and complaints.
- Report violations of airport safety or procedures and follow the Airport Safety Management System (SMS) protocols.
- Perform billing functions and audit all transactions daily.
- Ensure all airport users have current registration packets and Certificates of Insurance on file per Club requirements.
- Support the comfort of waiting guests by offering refreshments, reading materials, and assistance as needed.
- Respond to last-minute requests or changes with flexibility and a positive attitude.
Qualifications
To perform this job successfully, an individual must be able to fulfill each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Previous experience in hospitality, aviation, private club, or luxury service preferred.
- Exceptional interpersonal, verbal, and written communication skills.
- Professional appearance and demeanor required.
- Strong multitasking and prioritization skills in a fast-paced environment.
- Ability to work independently, troubleshoot, and respond effectively in emergency situations.
- General knowledge of aviation procedures, weather reporting, aircraft types/performance, and phonetic alphabet.
- Valid drivers license required.
- Proficiency in Microsoft Office; experience with FBO scheduling platforms is a plus.
- Flexible availability, including weekends and holidays.
- Proficient in the use of UHF and/or VHF radios with correct radio terminology.
Education & Experience
- High school diploma preferred.
- 12 years of experience in reception, customer service, or a related field is preferred.
Language Skills
- Must be able to effectively communicate in English, both verbally and in writing.
Physical Demands
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Ability to lift and carry up to 50 pounds.
- Ability to sit or stand for extended periods of time.
Work Environment
- Must be able to work outdoors in all weather conditions.
- Noise levels range from moderate to loud.
- Must be available to work weekends, holidays, and flexible shifts between 7:00 AM - 10:00 PM (rare exceptions may occur outside these hours).
- May require handling of aviation fuels, paints, and chemicals.
Job descriptions are not intended and should not be construed to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job. While this job description is intended to be an accurate reflection of the requirements of the job, management must reserve the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.
LOCATION
Address: Airport Key Largo, FL - 33037
Brand: Ocean Reef Club
Property Description: Airport
Property Number: 65
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Get Access To All JobsTips for Finding Concierge Jobs
Document your guest-services experience precisely
H-2B visa employers must prove a temporary need for your role. Gather reference letters that confirm seasonal dates, property types, and specific concierge duties like tour coordination or VIP guest handling, vague work history weakens the employer's DOL petition.
Target resort clusters with recurring H-2B filings
Employers who have filed H-2B petitions before are far more likely to do it again. Search Migrate Mate to filter concierge openings by verified H-2B sponsorship history, so you're not cold-applying to properties without a track record.
Time your outreach to the employer's petition window
H-2B petitions can be filed up to 60 days before the reported start date. Contact resort employers in late fall for summer roles and early summer for winter seasons, so your application is in hand before they submit their DOL certification request.
Verify the job title matches DOL classification
Your offer letter must reflect a Standard Occupational Classification code DOL will accept. Cross-reference the O*NET occupation profile for Concierge to confirm the job duties align, since mismatched titles can trigger a DOL audit of the employer's certification.
Ask the employer about the prevailing wage before accepting
DOL requires H-2B employers to pay the prevailing wage for your occupation and location. Run the OFLC Wage Search yourself using the concierge SOC code and the property's county to verify your offer meets the legal minimum before you sign.
Prepare for consular processing, not status change
Most H-2B concierge workers enter on a new visa stamp rather than changing status inside the U.S. Confirm with your employer whether USCIS approval triggers consular processing and arrange your interview at the nearest U.S. embassy as soon as the petition is approved.
Frequently Asked Questions
How do I find concierge jobs with H-2B sponsorship?
Migrate Mate is the most direct way to find concierge openings from employers with verified H-2B sponsorship history. Because the visa requires employers to go through a DOL certification process before hiring, searching a platform that filters by actual sponsorship activity saves you from applying to properties that have never petitioned for H-2B workers.
How does the H-2B annual cap affect concierge job seekers?
USCIS issues only 66,000 H-2B visas per fiscal year, split into two allocations of 33,000 for workers starting October through March and 33,000 for those starting April through September. Cap numbers can be reached quickly, so employers filing late risk losing their approved petition slots. Coordinating with an employer who plans to file as early as USCIS allows significantly improves your odds of securing a visa before the cap closes.
Can I extend my H-2B status if the resort wants to rehire me next season?
Yes, but each new seasonal period requires a fresh H-2B petition from your employer. H-2B status is tied to a specific employer, a specific job, and a specific period of need, so your employer must file a new DOL labor certification and USCIS petition for each season. Extensions within a single approved period are possible up to a cumulative three-year limit, but a new season typically restarts the process.
What happens if my concierge employer's H-2B petition is denied?
A DOL or USCIS denial means you can't begin work under that petition. Your employer can refile with corrected documentation, but there's no automatic grace period for you as the prospective worker if you're outside the U.S. If you're already in the country in another valid status, you retain that status until it expires. Confirm with your employer how they plan to handle a denial before you make any travel or resignation decisions.
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