Home Services Specialist Jobs
Home Services Specialist jobs are open across residential services, property management, and home warranty companies, at every level from entry-level to senior, with specializations in HVAC coordination, appliance repair scheduling, and customer escalation management. See the openings below and apply to the ones that match your experience.
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Showing 5 of 6+ Home Services Specialist jobs
- Receives and generates request from referral sources and patients to provide medical equipment and/or supplies to patients
- Obtains and reviews the documentation within the medical record to determine payer qualifications are met for equipment and referrals
- This position requires strong communication and interpersonal skills
- This person must have knowledge of insurance requirements and have the ability to determine medical justification through documentation to ensure proper reimbursement
- This person will assist and help clients who come into the DME store or call in for assistance and services
- This position will report to the DME Manager.
- Inbound and outbound calls to insurance companies
- Handling patient inquires both on the phone and in-person
- Confirming sales orders delivered for current month
- Performs other duties as assigned
- Prior experience working with medical billing would be beneficial, but not required
- Candidates should have wonderful customer service experience
- Experience with Bright Tree billing system software is very beneficial
- Candidate will also be required to effectively operate software necessary for the scope of this job description
- Prior healthcare experience is beneficial
- Knowledge of medical equipment and/or home oxygen services is beneficial
- Ability to learn and competently work with co-workers, referral sources and patients
- Ability to work with computer programs such as Health Link (EPIC) and Bright Tree software systems
- Proficient in medical terminology and abbreviations would be beneficial
- Previous experience with the Microsoft Office Suite software programs is beneficia
- Comprehensive benefits packages available for both part and full-time employees!
- Paid Time Off (PTO) benefits begin to accrue on day one!
- Retirement Plan with matching dollars available!
- Two wellness center facilities that employees are eligible to use free of charge & a minimal fee for spouses!
- Many Employer Sponsored Events held throughout the year to celebrate our employees!
- Receives and generates request from referral sources and patients to provide medical equipment and/or supplies to patients
- Obtains and reviews the documentation within the medical record to determine payer qualifications are met for equipment and referrals
- This position requires strong communication and interpersonal skills
- This person must have knowledge of insurance requirements and have the ability to determine medical justification through documentation to ensure proper reimbursement
- This person will assist and help clients who come into the DME store or call in for assistance and services
- This position will report to the DME Manager.
- Inbound and outbound calls to insurance companies
- Handling patient inquires both on the phone and in-person
- Confirming sales orders delivered for current month
- Performs other duties as assigned
- Prior experience working with medical billing would be beneficial, but not required
- Candidates should have wonderful customer service experience
- Experience with Bright Tree billing system software is very beneficial
- Candidate will also be required to effectively operate software necessary for the scope of this job description
- Prior healthcare experience is beneficial
- Knowledge of medical equipment and/or home oxygen services is beneficial
- Ability to learn and competently work with co-workers, referral sources and patients
- Ability to work with computer programs such as Health Link (EPIC) and Bright Tree software systems
- Proficient in medical terminology and abbreviations would be beneficial
- Previous experience with the Microsoft Office Suite software programs is beneficia
- Comprehensive benefits packages available for both part and full-time employees!
- Paid Time Off (PTO) benefits begin to accrue on day one!
- Retirement Plan with matching dollars available!
- Two wellness center facilities that employees are eligible to use free of charge & a minimal fee for spouses!
- Many Employer Sponsored Events held throughout the year to celebrate our employees!
Home Services Specialist Jobs by Experience Level
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Find Home Services Specialist JobsHome Services Specialist Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in home services specialist jobs.
- 1-3 years of experience in home services coordination, dispatching, or field operations
- Proficiency with field service management or work order software such as ServiceTitan or FieldEdge
- Strong customer communication skills for inbound calls, escalations, and appointment scheduling
- Ability to coordinate multiple technicians or contractors across overlapping schedules
- High school diploma or equivalent required, associate degree preferred by many employers
- Valid driver's license and reliable transportation for roles with field or in-home components
Tips for Your Home Services Specialist Job Search
Tailor your resume for field coordination
Home services roles care about dispatch experience, work order volume, and trade vendor relationships. Quantify how many technicians you coordinated or how many jobs you managed per week. Generic customer service resumes get filtered out fast.
List every trade you've supported
Hiring managers want to know whether you've worked with plumbers, electricians, HVAC techs, or general contractors. Call out each trade explicitly in your skills section so your resume surfaces in filtered searches for those service lines.
Apply early to roles that fit
Migrate Mate lists home services specialist openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target companies by service model
Home warranty companies, property management firms, and direct home service franchises all hire specialists but want different skills. Prioritize openings that match the service model you've worked in, since cross-model transitions often need a cover letter explanation.
Prep for scenario questions about difficult customers
Interviewers for these roles almost always ask how you handled a frustrated homeowner or a failed repair appointment. Walk in with two or three specific stories about de-escalation and resolution, with concrete outcomes you can describe.
Negotiate for on-call and weekend expectations upfront
Many home services roles include rotating on-call shifts that aren't always clear in the job posting. Ask directly in the final interview round what the schedule looks like, then negotiate pay differentials or swap days before you accept.
Home Services Specialist Jobs: Frequently Asked Questions
Which companies are hiring the most home services specialists?
Spurwink Services, Critter Authority, and Live Well Home Care are hiring the most home services specialists right now, with openings concentrated in Maine, Virginia, and Pennsylvania, based on current listings on Migrate Mate as of November 2026. Volume tends to pick up around seasonal demand peaks for HVAC and plumbing services.
How do you become a home services specialist?
Start by building experience in customer service, dispatching, or any field that involves coordinating service appointments or trades. Familiarity with work order software strengthens your candidacy early. Many specialists move into the role from call center or property management backgrounds, then grow by learning specific trade lines like HVAC, plumbing, or appliance repair on the job.
Can you get hired as a home services specialist with no experience?
Yes, entry-level home services specialist roles exist, particularly at home warranty companies and large residential service franchises. Employers in those settings prioritize strong communication skills, comfort with scheduling tools, and a calm approach to customer complaints over prior trade knowledge. Highlighting any background in customer-facing coordination, even outside home services, makes a meaningful difference.
What does the home services specialist interview process look like?
Most employers run a phone screen focused on your scheduling and customer handling background, followed by one or two in-person or video interviews. At least one stage typically includes scenario questions about managing an angry customer or a missed service window. Some companies ask you to walk through how you'd handle a technician no-show before a final offer is extended.
Where can I find and apply to home services specialist jobs?
You can find and apply to home services specialist jobs on Migrate Mate, which lists current openings from companies across the United States. Search for roles that fit your experience level and service background, then apply directly to each listing that matches what you're looking for.
See All 6 Home Services Specialist Jobs
Find roles that match your experience and apply in just a few clicks.
Find Home Services Specialist Jobs