Hospitality Operations Manager Jobs
Hospitality Operations Manager jobs are open at every level from assistant manager to regional director, across hotels, resorts, food and beverage groups, and event venues, with common specializations in multi-unit oversight, revenue optimization, and guest experience. Scan the live roles below and apply to whichever ones fit.
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Please Assist Me is an apartment task service that supports working professionals by helping them stay on top of routine chores through dedicated personal assistance teams. The company is focused on delivering reliable, thoughtful service that improves residents' day-to-day experience while helping communities run smoothly.
As Package and Hospitality Operations Supervisor, you will play an important role in supporting service quality across two core areas of the business. This role is well suited to someone who enjoys leading people, keeping operations organized, and helping multiple service functions work together effectively in a fast-paced environment.
Responsibilities
- What You’ll Do
- Package Room Management/Overseeing team on tasks
- Receive and log incoming packages into the designated tracking system.
- Organize and maintain package rooms to ensure packages are stored safely and efficiently.
- Deliver packages to residents’ units when required.
- Assist residents with locating and retrieving their packages.
- Ensure packages are accurately tracked and handled according to company procedures.
- Receive, sort, organize, and store incoming packages and inventory.
- Pick, scan, and prepare packages for distribution and delivery.
- Load and unload packages and move items between designated areas.
- Use scanners, carts, dollies, hand trucks, and other equipment to move and track packages.
- Follow instructions displayed on screens or provided by supervisors.
- Identify and report package discrepancies, damaged items, and operational issues.
- Maintain a clean, safe, and organized warehouse and package room.
- Follow established safety, quality, and productivity standards.
- Teamwork & Daily Operations
- Follow verbal and written instructions and complete assigned tasks accurately.
- Work independently while collaborating effectively with teammates and supervisors.
- Manage time efficiently and follow assigned schedules and procedures.
- Adapt to changing priorities, schedules, and operational needs.
- Communicate concerns promptly and contribute to a positive, accountable team environment.
- Overall Hospitality Management/Overseeing team on tasks
- Instructing the team on how to interact with residents and apartment staff to create magical experiences.
- House Cleaning: Training on how to complete combination of chores to maintain private households in an efficient and orderly manner. Duties include dusting, hand washing dishes and cleaning kitchen countertops, cooking utensils, and silverware, thorough cleanse of all counters throughout home, fluffing pillows and folding blankets in the living room, sweeping, vacuuming, and mopping floors in designated areas of the home, emptying wastebaskets, and recycling.
Running Errands: Instructing the team on how to complete various errands and chores. Must also be comfortable running miscellaneous errands like taking mail to the post office, picking up dry cleaning, shopping for groceries, and other deliveries on behalf of residents.
Requirements
- 2+ years of management or supervisory experience.
- Proven experience managing teams across multiple service departments.
- Eligibility to work in the United States.
- Availability for occasional weekend and evening shifts if needed.
- Experience in hospitality, residential services, logistics, or property management is preferred.
- Experience coordinating with residents, concierge teams, building management, and delivery partners is a plus.
Benefits
Medical, Dental, Vision, Life Insurance, PTO, FSA
Please Assist Me is an apartment task service that supports working professionals by helping them stay on top of routine chores through dedicated personal assistance teams. The company is focused on delivering reliable, thoughtful service that improves residents' day-to-day experience while helping communities run smoothly.
As Package and Hospitality Operations Supervisor, you will play an important role in supporting service quality across two core areas of the business. This role is well suited to someone who enjoys leading people, keeping operations organized, and helping multiple service functions work together effectively in a fast-paced environment.
Responsibilities
- What You’ll Do
- Package Room Management/Overseeing team on tasks
- Receive and log incoming packages into the designated tracking system.
- Organize and maintain package rooms to ensure packages are stored safely and efficiently.
- Deliver packages to residents’ units when required.
- Assist residents with locating and retrieving their packages.
- Ensure packages are accurately tracked and handled according to company procedures.
- Receive, sort, organize, and store incoming packages and inventory.
- Pick, scan, and prepare packages for distribution and delivery.
- Load and unload packages and move items between designated areas.
- Use scanners, carts, dollies, hand trucks, and other equipment to move and track packages.
- Follow instructions displayed on screens or provided by supervisors.
- Identify and report package discrepancies, damaged items, and operational issues.
- Maintain a clean, safe, and organized warehouse and package room.
- Follow established safety, quality, and productivity standards.
- Teamwork & Daily Operations
- Follow verbal and written instructions and complete assigned tasks accurately.
- Work independently while collaborating effectively with teammates and supervisors.
- Manage time efficiently and follow assigned schedules and procedures.
- Adapt to changing priorities, schedules, and operational needs.
- Communicate concerns promptly and contribute to a positive, accountable team environment.
- Overall Hospitality Management/Overseeing team on tasks
- Instructing the team on how to interact with residents and apartment staff to create magical experiences.
- House Cleaning: Training on how to complete combination of chores to maintain private households in an efficient and orderly manner. Duties include dusting, hand washing dishes and cleaning kitchen countertops, cooking utensils, and silverware, thorough cleanse of all counters throughout home, fluffing pillows and folding blankets in the living room, sweeping, vacuuming, and mopping floors in designated areas of the home, emptying wastebaskets, and recycling.
Running Errands: Instructing the team on how to complete various errands and chores. Must also be comfortable running miscellaneous errands like taking mail to the post office, picking up dry cleaning, shopping for groceries, and other deliveries on behalf of residents.
Requirements
- 2+ years of management or supervisory experience.
- Proven experience managing teams across multiple service departments.
- Eligibility to work in the United States.
- Availability for occasional weekend and evening shifts if needed.
- Experience in hospitality, residential services, logistics, or property management is preferred.
- Experience coordinating with residents, concierge teams, building management, and delivery partners is a plus.
Benefits
Medical, Dental, Vision, Life Insurance, PTO, FSA
Hospitality Operations Manager Jobs by Experience Level
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Find JobsHospitality Operations Manager Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in hospitality operations manager jobs.
- Three to five years of supervisory experience in hotel or food and beverage operations
- Demonstrated ability to manage P&L statements and control departmental labor costs
- Proficiency with property management systems such as Opera, Maestro, or similar platforms
- Strong guest relations skills with experience resolving escalated service issues
- Bachelor's degree in hospitality management, business administration, or a related field
- Knowledge of health, safety, and sanitation regulations applicable to hospitality environments
Tips for Your Hospitality Operations Manager Job Search
Quantify your operations impact on paper
Hospitality hiring managers want numbers. Rewrite your resume bullets to show occupancy improvements, labor cost reductions, or guest satisfaction score gains you drove directly. Vague phrases like 'managed hotel operations' get skipped in favor of candidates who show measurable outcomes.
Apply early to roles that fit
Migrate Mate lists hospitality operations manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target listings by property type and scale
A boutique hotel and a 500-room convention property expect very different things from an operations manager. Filter your search by property size and segment, then tailor your application language to match the specific operational complexity each listing describes.
Get your certifications visible and current
Credentials like ServSafe, Certified Hospitality Supervisor, or revenue management certificates signal readiness to hiring teams. List them in a dedicated section near the top of your resume so they're seen before a recruiter reads your work history.
Prepare scenario answers for ops-specific problems
Interviewers for this role routinely ask how you handled a sudden staffing shortage mid-shift, a guest complaint escalation, or a budget overrun. Prepare two or three real examples using concrete outcomes, not general descriptions of your management philosophy.
Negotiate by anchoring to market conditions
When an offer arrives, reference the property's competitive set and your direct cost-savings history rather than simply counter-offering a number. Framing your ask around documented financial impact gives you a stronger position than stating a personal salary target.
Hospitality Operations Manager Jobs: Frequently Asked Questions
Which companies are hiring the most hospitality operations managers?
The most active employers for hospitality operations managers right now are Towne Park, Compass Group USA, and SBMG, and the most openings are in California, Texas, and Wisconsin, based on current listings on Migrate Mate as of November 2026. Property management companies, hotel chains, and food and beverage groups tend to post the highest volume of openings consistently.
How many hospitality operations manager jobs are remote?
About 29% of hospitality operations manager openings are fully remote or hybrid as of November 2026, reflecting the hands-on nature of most operations roles. Functions like revenue management, training coordination, and multi-unit oversight are the most likely to allow remote or hybrid arrangements within this title.
How do you become a hospitality operations manager?
Most hospitality operations managers move up from front-line roles in front desk, food and beverage, or housekeeping, then into supervisory positions before stepping into operations management. Building experience across multiple departments, earning a hospitality management degree or relevant certification, and demonstrating measurable cost and service improvements are the most reliable steps toward the title.
Can you get hired as a hospitality operations manager with little experience?
Candidates with limited direct management experience can still compete by emphasizing cross-departmental exposure, any supervisory responsibilities held informally, and results-driven contributions in guest service or team leadership. Targeting smaller properties, independent hotels, or food and beverage operations rather than large branded chains tends to open more entry points into the operations manager title.
What does the hospitality operations manager interview process look like?
The process typically starts with a phone screen from HR or a hiring manager, followed by one or two in-person interviews that include scenario-based questions about staffing challenges, budget management, and guest service situations. Final-round interviews often involve a property tour, a meeting with department heads, and sometimes a presentation on how you would approach a specific operational problem the property is facing.
Where can I find and apply to hospitality operations manager jobs?
You can find and apply to hospitality operations manager jobs on Migrate Mate, which lists current openings from employers across the United States. Search for roles that match your experience level and preferred property type, then apply directly to each listing that fits your background.
See All 38 Hospitality Operations Manager Jobs
Find roles that match your experience and apply in just a few clicks.
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