Mid Level Housing Support Worker Jobs
Mid level housing support worker jobs go to professionals ready to own caseloads, guide junior staff, and coordinate services with limited supervision. Roles are spread across Education, Government & Public Sector, and Automotive, with a mix that is 50% remote or hybrid, and employers like YWCA, Alta Cima, and County of Bucks hiring at this level now.
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Role: Director, Project-based Housing
Reports to: Senior Director, Project-based Housing - SPA 5-8
Program: 1603-Housing Retention
Department: Permanent Housing
Location:
* Asante Apartments - 11001 S. Broadway, L.A., CA 90061
* The Dahlia - 12003 S Main St. LA 90061
* The Willow Tree Inn - 1919 W. Artesia Blvd., Compton, CA 90020
* Westhaven Apartments - 11609 S. Western Ave, Los Angeles, CA 90047
* 127th Street Apartments - 550 W. 127th Street, Los Angeles, CA 90044
Setting: 100% Onsite
Schedule: Monday - Friday, 8:00am - 4:30pm
Status: Full-Time, Exempt, Management
Benefits: Medical, Dental, Vision, Retirement planning (403b), Employee Assistance Program (EAP), etc.
Openings: 1
Summary
Under the direction of the Senior Director, Project-based Housing, the Director, Project-based Housing will provide administrative and clinical oversight to Project-based Housing programs located throughout Los Angeles County. This includes managing Assistant Directors and Program Managers and working in collaboration with the Director of Housing Administration on relationships with Housing Authorities and other funders. The Director of Project-based Housing will also provide direct oversight regarding program operations, reporting, outcomes, and intakes, and referrals.
Essential Duties and Responsibilities:
- Provide oversight to the supportive service teams connected to housing programs to engage and provide stabilization and retention services to homeless individuals living in Project Based Housing.
- Interface with Housing Developers, Landlords, and Property Management companies to collaborate on housing placement, retention, and program operations improvements.
- Work in collaboration with Assistant Directors, Program Managers, and other Project-based team members to remove barriers to Clients’ access to permanent housing as well as long-term Client housing retention.
- Provide clinical and administrative supervision to Assistant Directors and Program Managers.
- Provide clinical supervision to Project-based staff working towards clinical licensure.
- Lead and facilitate team meetings and case conferences of Project-based Housing management and program staff.
- Engage in Project-based program assessment to identify process gaps and create responding trainings or program improvements to ensure continued innovations and enhancements in client care and staff support/retention.
- Evaluate crisis situations on an individual basis and respond by directly providing crisis intervention or triaging with staff and guide client crisis intervention responding to medical and mental health crises, including writing LPS 5150 applications.
- Work collaboratively with each Project-based management teams and direct services providers to build appropriate intervention plans.
- Oversee and manage file review for required grant documentation and eligibility.
- Conduct ongoing file review and client file management for quality assurance and audit preparation.
- Conduct ongoing trainings to staff on file documents and contract outcomes/goals.
- Generate HMIS and CHAMP reports, locate errors, and provide follow-up reports to staff for corrective plan(s) of action.
- Generate client lists for case managers monthly of clients that need HMIS or CHAMP data corrections.
- Assist with program and fiscal audits.
- Act as the Liaison with all Housing Authorities, DHS, DMH, and Brilliant Corners leadership.
- Assist with gathering necessary documentation for RFP process when funding opportunities are identified.
- Special projects and other duties, as assigned.
Qualifications
- Masters’ degree in mental health field (Social Work, MFT, or Psychology).
- Strong clinical skills and experience.
- Extensive experience working with individuals with severe and persistent mental illness and co-occurring disorders.
- Able to work in a high tolerance Harm Reduction model with Members who have multiple barriers.
- Extensive knowledge of local and federal government benefits and entitlements.
- Highly detail oriented with excellent time management, organizational, written, verbal, and cross-cultural communication skills.
- Computer literate; able to effectively use computerized database for client file management, with basic skills in Microsoft Word, Outlook, and Excel programs.
- Strong interpersonal, collaboration, and team building skills.
- Ability to work as part of a multidisciplinary team.
- Passion for working with the population served.
Preferred Qualifications:
- Active clinical License and good standing with California Board of Behavioral Sciences for over two (2) years.
- At least four (4) years of management/supervisory experience.
- Experience managing and providing oversight to multiple teams.
Work Environment:
- Combination of field and office environment.
- Regularly required to sit, stand, bend and occasionally lift or carry up to 35 pounds.
- On occasion walk or drive to different local sites.
- Will necessitate working in busy and loud environments.
- Will be exposed to elements like cold, heat, dust, noise and odor.
- May need to bend, stoop, twist, and sit throughout the day.
EXPECTED BEHAVIORS OF ALL STAFF
1. Act as a role model
2. Demonstrate a sense of responsibility
3. Continuously learn and improve
4. Acknowledge your own areas of improvement
5. Hear and provide honest, specific and direct feedback
6. Create an environment where everyone is welcomed valued and respected
7. Collaborate
Equal Opportunity Employer
The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.
About the People Concern
The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County’s largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.
With compassion and profound respect for those we serve, we provide a fully integrated system of care – including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing – tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.
The People Concern’s model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.
Benefits & Perks
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Retirement Planning (403b) & Matching
- Paid Holidays
- Paid Vacation Days
- Paid Sick Days
- Employee Assistance Plans (EAP)
- TELUS Health
- Flexible Spending Account (FSA)
- Basic Life / Accidental Death & Dismemberment (AD&D)
- Voluntary Short- and Long-Term Disability
- Voluntary Pet Insurance
- Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
- The People Concern University & Certificates
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Top Industries Hiring
- Education
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Mid Level Housing Support Worker Jobs: Frequently Asked Questions
How do I get a mid level housing support worker job?
Position your experience around concrete outcomes: clients you helped stabilize, programs you coordinated, and decisions you made independently. Tailor your resume to show ownership of cases or projects rather than just task completion. Highlight any work with multidisciplinary teams, crisis response, or service planning, since mid level postings consistently ask for demonstrated autonomy and the ability to work with minimal oversight.
Which companies hire mid level housing support workers?
Companies hiring mid level housing support workers right now include YWCA, Alta Cima, and County of Bucks, based on current listings on Migrate Mate as of November 2026. At this level, hiring tends to come from nonprofit housing agencies, community health organizations, and government-contracted social service providers that need staff who can handle complex cases with limited supervision.
Are there remote mid level housing support worker jobs?
Yes, though most roles in this field involve in-person or field-based work by nature. About 50% of mid level housing support worker openings are remote or hybrid as of November 2026, and those positions typically involve care coordination, case management documentation, or program administration rather than direct on-site client support.
How do I move up to a mid level housing support worker role?
Moving into a mid level role requires building a record of handling more complex cases independently, taking ownership of a project or program component, and demonstrating measurable impact such as improved client outcomes or reduced service gaps. Employers look for people who have mentored peers, navigated difficult client situations without escalating every decision, and developed familiarity with housing systems, referral networks, and compliance requirements.
Which industries hire the most mid level housing support workers?
Mid Level housing support worker roles concentrate in Education, Government & Public Sector, and Automotive, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at this level because they operate large-scale housing programs, government-funded services, or population health initiatives that require experienced staff who can manage ongoing caseloads and coordinate across agencies without close supervision.