IHSS Provider Jobs
IHSS Provider jobs are open across home care agencies, public social services, and nonprofit support organizations, covering specializations in personal care, domestic services, and respite support, from entry-level to experienced caregivers. Find a role that fits below and apply directly.
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San Mateo County Health is seeking a dynamic and experienced leader to serve as the Equity, Systems and Process Improvement Community Program Specialist II – In-Home Supportive Services Public Authority (ESPI CPS II) within Aging and Disability Services (ADS).
This position supports the ongoing improvement and modernization of the In-Home Supportive Services (IHSS) Public Authority (PA) by developing automated systems, dashboards, and digital tools that enhance program operations, service accessibility, and staff productivity. The role also assists with caregiver recruitment and onboarding, referral coordination, and the development of policies, procedures, and training materials, while ensuring that all initiatives incorporate racial equity, diversity, and inclusion principles.
Important Note: The IHSS PA ESPI Community Program Specialist is not a County classified position; however, the role reports directly within ADS. The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified and regular classified vacancies.
This is a full-time position working Monday–Friday. A hybrid schedule may be available; however, approximately four on-site workdays per week are anticipated based on operational needs and County requirements. The position is currently located in San Mateo, CA, but will relocate to South San Francisco, CA, planned for March 2027. The role requires travel throughout the County and periodic travel within the State of California.
About the IHSS Public Authority
Established by the San Mateo County Board of Supervisors in 1993, the IHSS Public Authority administers the care provider components of the County’s IHSS program.
IHSS supports Medi-Cal eligible individuals who are aged, blind or living with disabilities at any age so they can safely remain in their homes as an alternative to institutional care.
The IHSS Public Authority:
- Serves as the employer of record for approximately 10,000 IHSS care providers
- Operates a Registry that recruits, screens, and refers care providers to IHSS recipients
- Conducts background checks in accordance with IHSS regulations
- Provides training opportunities to enhance care provider skills
- Offers support to both recipients and care providers to promote successful working relationships
- Administers payroll, personnel services, health benefits, and COBRA
- Maintains employment records, conducts verifications, and responds to subpoenas
- The IHSS PA is advised by the Public Authority Advisory Committee (PAAC), appointed by the Board of Supervisors, with a majority of the members being current or former IHSS recipients and/or care providers.
Key Responsibilities
The IHSS PA ESPI Community Program Specialist will:
- Assist in development and maintenance of systems, automated tools, and improvement charters designed to boost IHSS PA operations utilizing both AAS’ Racial Equity Action Plan (REAP) and LEAP process improvement standards
- Implement Quality Assurance (QA) standards in the development and maintenance of dashboards and reporting systems that will be used in IHSS PA work processes, as well as monitor staff workload and productivity
- Assist in the development and maintenance of a self-service portal for referral submissions by external entities
- Assist in the development and maintenance of an online job board intended to help match IHSS recipients with care providers, implementing equity, diversity, and inclusion standards.
- Assist in the migration of paper-driven onboarding processes to digital processes, a process that will expedite accessibility of newly hired care providers to IHSS recipients
- Assist in recruiting and onboarding care providers, to help remediate the current care provider shortage, utilizing a racial equity lens
- Work with the IHSS PA Supervisors to devise, triage, and assign referrals to Payroll Specialists and Registry Social Workers
- Work closely with IHSS Community Program Analysts in the development and maintenance of automation-related projects designed to enhance the accessibility of Payroll and Registry services for IHSS recipients
- Update existing and create new IHSS PA policies and procedures to reflect current and new programmatic practices
- Update existing training materials and training IHSS PA staff, integrating a social and equity lens
The ideal candidate will be:
- Strong analytical and problem-solving skills, well suited for large government or non-profit social service programs.
- Experience working with case management databases like the Case Management, Information and Payrolling Services (CMIPS II) and Microsoft Suite Applications (Power Apps, Power Automate, Power BI, Excel).
- Experience with process improvement best practices and LEAP process improvement principles and methodologies.
- Experience training community members and/or staff in programmatic updates and new operational requirements requiring updated work practices.
- Strong understanding of social and racial equity principles leading to the County of San Mateo’s Equity Framework.
Qualifications
Knowledge of:
- Principles, practices, and administrative requirements of the program to which assigned.
- Contemporary social, political and economic trends and problems related to community services.
- Principles of social planning and program development related to community services.
- Specialized technical knowledge related to assigned program area.
- Monitoring and evaluating systems for community services programs.
- Current social and community needs.
- Principles and practices in community development and services planning.
- Methods applied to the collection and evaluation of statistical data.
- Principles of community organization.
- Applicable federal, state and local laws, rules and regulations and County and program policies and guidelines.
- Computer applications related to the work.
- Office administrative practices and procedures, including records management and the operation of standard office equipment.
Skill/Ability to:
- Make independent judgments and work independently.
- Prepare concise reports and recommendations.
- Communicate effectively in writing and orally.
- Coordinate multiple facets of a program function.
- Interpret rules, regulations and guidelines at all government levels.
- Compile, analyze and interpret data using statistical and research techniques.
- Establish and maintain cooperative working relationships with members of other departments and diverse community groups.
- Plan, organize, promote and coordinate diverse community program activities.
Education and Experience:
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:
Community Program Specialist II: Four years of experience in an organization providing social services which has included responsibility for community service program development such as planning, evaluating, monitoring or coordinating projects.
Application/Examination
Open. Anyone may apply.
The examination process will consist of an application screening (weight: pass/fail) based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%) which may include a performance exam. Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in County of San Mateo, California and applicants must participate at their own expense.
IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org/to apply. Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire.
Tentative Recruitment Timeline
Final Filing Date: Tuesday, November 17, 2026
Application Screening: Wednesday, November 18, 2026
Panel Interviews: Friday, December 11, 2026
About the County
We encourage applicants with diverse backgrounds and lived experiences to apply.
HR Analyst: Sarah Huynh (11042026)(G246 - Community Program Analyst II)
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Who's Hiring

What Employers Look For
The qualifications that appear most often in IHSS provider jobs.
- Current CPR and first aid certification from an accredited provider
- Ability to assist with activities of daily living including bathing and grooming
- Valid driver's license and reliable transportation to client locations
- Clean background check and live scan fingerprint clearance
- Minimum six months of home care or personal care aide experience
- Basic knowledge of infection control and safe patient handling techniques
Tips for Your IHSS Provider Job Search
List your certifications before experience
IHSS employers scan for CPR, first aid, and state-issued home care certifications before reading your work history. Put these at the top of your resume so hiring managers confirm compliance immediately, not after skimming several sections.
Tailor your resume to each recipient's needs
Job postings often specify a client's condition, such as dementia, developmental disabilities, or mobility limitations. Mirror that language in your resume's skills section to show direct relevance and move past automated screening filters.
Apply early to roles that fit
Migrate Mate lists ihss provider openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Get a live scan fingerprint before applying
Most IHSS positions require a background check and live scan fingerprinting before you start. Having your clearance documents ready speeds up the hiring timeline and signals to agencies that you can begin work without delays.
Prepare specific examples of personal care tasks
Interviewers ask about bathing, grooming, meal prep, and medication reminders in direct terms. Prepare concrete examples from past roles describing exactly what you did, how often, and any adaptive techniques you used for clients with limited mobility.
Ask about caseload size and scheduling before accepting
IHSS providers are often assigned multiple recipients across different locations. During the offer stage, confirm the number of clients, travel expectations between homes, and whether hours are guaranteed, so the role fits your actual availability.
IHSS Provider Jobs: Frequently Asked Questions
Which companies are hiring the most ihss providers?
The most active employers for ihss providers right now are Stepping Up Santa Cruz, MANTECH, and New Start SLS, and the most openings are in California, Colorado, and Virginia, based on current listings on Migrate Mate as of November 2026. Home care agencies and county social services departments consistently post the largest volume of openings.
How many ihss provider jobs are remote?
About 25% of ihss provider openings are fully remote or hybrid as of November 2026, reflecting the hands-on nature of personal care work. Administrative coordination roles, such as care plan documentation and scheduling support, account for most of the remote-eligible positions within the field.
How do you become a ihss provider?
To become an ihss provider, complete a state-approved home care aide training program, obtain CPR and first aid certification, and pass a background check including live scan fingerprinting. You then register with your county's IHSS program, complete any required orientation, and get matched with or apply to recipients needing in-home support services.
Can you get hired as a ihss provider with little or no experience?
Yes, many IHSS agencies hire entry-level candidates if you hold current CPR certification and clear the background check. Emphasize informal caregiving, such as supporting a family member or volunteering with seniors, as direct experience. Some county programs also offer paid introductory training that counts as your first qualifying placement.
What does the ihss provider interview process look like?
Most IHSS provider interviews start with a phone screening to confirm availability, certifications, and geographic coverage. An in-person or video interview follows, focusing on your experience with specific conditions, your approach to personal care tasks, and how you handle emergencies. Some agencies require a practical skills demonstration or a home visit assessment before making an offer.
Where can I find and apply to ihss provider jobs?
You can find and apply to ihss provider jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your availability, certifications, and preferred location, then apply directly to each listing without leaving the platform.
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