Information Technology Operations Supervisor Jobs
Information Technology Operations Supervisor jobs are open across healthcare, finance, government, and technology, at levels from team lead to senior director, with specializations in IT service management, infrastructure operations, and IT governance. See the openings below and apply to the ones that match your experience.
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REPORTS TO: Information Technology Manager or assigned IT leader
SUPERVISES: None
AUTHORITIES / RESPONSIBILITIES: This is an intern-level position within the Austal USA Chief Information Technology Office (CITO). Under close supervision, the intern supports assigned technical projects and learns professional practices across one or more IT disciplines, which may include database engineering, cloud engineering, software development, data engineering, data analytics, data science, automation, systems integration, application support, and/or project management.
The intern will have Director-level mentorship, an assigned project for the duration of the internship, and shadowing opportunities at the manager, director, and VP level. Interns should be interested in more than honing their technical skills as this position is designed to demonstrate the excitement and challenges associated with implementing technical projects in a user-focused, mission-driven way.
Interns will focus on one or more of the following roles; they are not expected to know or perform all roles:
- Assists with the design, development, testing, documentation, and support of software applications, scripts, integrations, databases, cloud solutions, data pipelines, analytical models, dashboards, or related technology solutions.
- Works with structured and unstructured data to support data preparation, validation, transformation, analysis, visualization, and reporting activities.
- Learns and applies database concepts such as data modeling, queries, stored procedures, data quality, performance, and controlled access under the direction of experienced team members.
- Assists with cloud-based development and engineering activities, including configuration, deployment support, monitoring, documentation, and cost-conscious use of approved services.
- Participates in software development activities such as requirements review, coding, source control, testing, debugging, code review, release support, and maintenance using approved methods and tools.
- Supports data science and analytics efforts through data exploration, statistical analysis, model development or evaluation, visualization, and clear communication of results, as assigned.
- Helps troubleshoot routine application, data, integration, or platform issues; documents findings and escalates issues appropriately.
- Creates and maintains clear technical documentation, process notes, diagrams, test results, user guidance, and project status updates.
- Collaborates with IT team members and business stakeholders to understand needs, design products and project plans, complete assigned work, and communicate progress, risks, and dependencies.
- Follows company standards for change management, software quality, data handling, records retention, intellectual property, acceptable use, and responsible use of technology.
- Maintains awareness of cybersecurity, privacy, export-control, and information-protection guidelines; completes required training and follows established practices for credentials, access, devices, code, data, and incident reporting. This position is not a cybersecurity role.
- Performs other related duties and project assignments as directed.
- undefined
QUALIFICATIONS / KNOWLEDGE / EXPERIENCE:
- Currently enrolled in an accredited college or university pursuing an associate, bachelor’s, or graduate degree in Computer Science, Information Technology, Information Systems, Software Engineering, Computer Engineering, Data Science, Mathematics, Statistics, Business Analytics, or a related technical field.
- Minimum cumulative GPA of 2.0 on a 4.0 scale.
- Rising junior, senior, or graduate student preferred.
- Foundational knowledge in one or more relevant areas such as programming, database management, cloud computing, data analytics, data science, systems integration, automation, or application development.
- Exposure to one or more programming or scripting languages, database query languages, data visualization tools, development environments, or cloud platforms through coursework, projects, or experience.
- Effective written and verbal communication skills and the ability to work collaboratively in a professional team environment.
- Genuine interest in pursuing technology career opportunities with Austal USA.
- Solid work ethic demonstrated by relevant academic projects, community involvement, or work history; demonstrated leadership skills preferred.
- Ability to work in an office, technology, manufacturing, and shipyard-support environment, as required by the assignment. Most work likely in an office setting, but you will spend time in the yard!
TOOLS: Refer to Qualifications
DISCRETION EXERCISED: Within establish procedures and guidelines. Guidance is readily available from superiors.
LIAISES WITH: Company Management Line, End Users and External Technical Entities
ADDITIONAL GUIDELINES:
-
Candidates must meet the following employment eligibility guidelines to be considered for employment with Austal USA:·
- 18 years of age or older at time of application
- Able to provide proof of US Person Status
- No felony convictions of Theft/Deception or Violent crimes within seven years from disposition date·
- No felony convictions of Drug crimes within three years from disposition date
- Willing to submit to a drug screen·
- Willing to submit to a background check
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be able to tour all vessels and work sites.
-
While performing the duties of this job, the employee is regularly required to stand, walk, use hands to manipulate, handle, or feel, reach with hands and arms, climb and balance, stoop, kneel, crouch, or crawl, and talk or hear. Specific physical requirements include the following:
- Must have the ability to bend, squat, stoop, crawl, and kneel.
- Lift/push/pull up to 50lbs on an occasional basis.
- Lift/push/pull up to 20lbs on a frequent basis. Must have the ability to climb in a safe manner (climbing as a minimum includes stairs and ramps).
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to humid conditions, bright flashing lights, moving mechanical parts, high precarious places, outside weather conditions, and extreme heat. The employee is occasionally exposed to fumes and/or airborne particles at or below the PEL, toxic or caustic chemicals, and heat and cold. The noise level in the work environment is usually very loud, + 90 dB.
SAFETY
Must comply with company, federal, state, and local safety and environmental rules and regulations while performing daily job tasks.
Equal Employment Commitment
Any qualified individual with a disability who is having difficulty in completing an application because of incompatible technology or other disability-related application issues may contact us at the following phone number for assistance: 251-445-1932.
Austal’s commitment to equal employment opportunity applies at all levels of employment, in all job titles, including the executive level, and to all employment actions, including but not limited to decisions concerning recruitment, hiring, training, and promotion.
REPORTS TO: Information Technology Manager or assigned IT leader
SUPERVISES: None
AUTHORITIES / RESPONSIBILITIES: This is an intern-level position within the Austal USA Chief Information Technology Office (CITO). Under close supervision, the intern supports assigned technical projects and learns professional practices across one or more IT disciplines, which may include database engineering, cloud engineering, software development, data engineering, data analytics, data science, automation, systems integration, application support, and/or project management.
The intern will have Director-level mentorship, an assigned project for the duration of the internship, and shadowing opportunities at the manager, director, and VP level. Interns should be interested in more than honing their technical skills as this position is designed to demonstrate the excitement and challenges associated with implementing technical projects in a user-focused, mission-driven way.
Interns will focus on one or more of the following roles; they are not expected to know or perform all roles:
- Assists with the design, development, testing, documentation, and support of software applications, scripts, integrations, databases, cloud solutions, data pipelines, analytical models, dashboards, or related technology solutions.
- Works with structured and unstructured data to support data preparation, validation, transformation, analysis, visualization, and reporting activities.
- Learns and applies database concepts such as data modeling, queries, stored procedures, data quality, performance, and controlled access under the direction of experienced team members.
- Assists with cloud-based development and engineering activities, including configuration, deployment support, monitoring, documentation, and cost-conscious use of approved services.
- Participates in software development activities such as requirements review, coding, source control, testing, debugging, code review, release support, and maintenance using approved methods and tools.
- Supports data science and analytics efforts through data exploration, statistical analysis, model development or evaluation, visualization, and clear communication of results, as assigned.
- Helps troubleshoot routine application, data, integration, or platform issues; documents findings and escalates issues appropriately.
- Creates and maintains clear technical documentation, process notes, diagrams, test results, user guidance, and project status updates.
- Collaborates with IT team members and business stakeholders to understand needs, design products and project plans, complete assigned work, and communicate progress, risks, and dependencies.
- Follows company standards for change management, software quality, data handling, records retention, intellectual property, acceptable use, and responsible use of technology.
- Maintains awareness of cybersecurity, privacy, export-control, and information-protection guidelines; completes required training and follows established practices for credentials, access, devices, code, data, and incident reporting. This position is not a cybersecurity role.
- Performs other related duties and project assignments as directed.
- undefined
QUALIFICATIONS / KNOWLEDGE / EXPERIENCE:
- Currently enrolled in an accredited college or university pursuing an associate, bachelor’s, or graduate degree in Computer Science, Information Technology, Information Systems, Software Engineering, Computer Engineering, Data Science, Mathematics, Statistics, Business Analytics, or a related technical field.
- Minimum cumulative GPA of 2.0 on a 4.0 scale.
- Rising junior, senior, or graduate student preferred.
- Foundational knowledge in one or more relevant areas such as programming, database management, cloud computing, data analytics, data science, systems integration, automation, or application development.
- Exposure to one or more programming or scripting languages, database query languages, data visualization tools, development environments, or cloud platforms through coursework, projects, or experience.
- Effective written and verbal communication skills and the ability to work collaboratively in a professional team environment.
- Genuine interest in pursuing technology career opportunities with Austal USA.
- Solid work ethic demonstrated by relevant academic projects, community involvement, or work history; demonstrated leadership skills preferred.
- Ability to work in an office, technology, manufacturing, and shipyard-support environment, as required by the assignment. Most work likely in an office setting, but you will spend time in the yard!
TOOLS: Refer to Qualifications
DISCRETION EXERCISED: Within establish procedures and guidelines. Guidance is readily available from superiors.
LIAISES WITH: Company Management Line, End Users and External Technical Entities
ADDITIONAL GUIDELINES:
-
Candidates must meet the following employment eligibility guidelines to be considered for employment with Austal USA:·
- 18 years of age or older at time of application
- Able to provide proof of US Person Status
- No felony convictions of Theft/Deception or Violent crimes within seven years from disposition date·
- No felony convictions of Drug crimes within three years from disposition date
- Willing to submit to a drug screen·
- Willing to submit to a background check
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be able to tour all vessels and work sites.
-
While performing the duties of this job, the employee is regularly required to stand, walk, use hands to manipulate, handle, or feel, reach with hands and arms, climb and balance, stoop, kneel, crouch, or crawl, and talk or hear. Specific physical requirements include the following:
- Must have the ability to bend, squat, stoop, crawl, and kneel.
- Lift/push/pull up to 50lbs on an occasional basis.
- Lift/push/pull up to 20lbs on a frequent basis. Must have the ability to climb in a safe manner (climbing as a minimum includes stairs and ramps).
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to humid conditions, bright flashing lights, moving mechanical parts, high precarious places, outside weather conditions, and extreme heat. The employee is occasionally exposed to fumes and/or airborne particles at or below the PEL, toxic or caustic chemicals, and heat and cold. The noise level in the work environment is usually very loud, + 90 dB.
SAFETY
Must comply with company, federal, state, and local safety and environmental rules and regulations while performing daily job tasks.
Equal Employment Commitment
Any qualified individual with a disability who is having difficulty in completing an application because of incompatible technology or other disability-related application issues may contact us at the following phone number for assistance: 251-445-1932.
Austal’s commitment to equal employment opportunity applies at all levels of employment, in all job titles, including the executive level, and to all employment actions, including but not limited to decisions concerning recruitment, hiring, training, and promotion.
Information Technology Operations Supervisor Jobs by Experience Level
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Find JobsInformation Technology Operations Supervisor Job Market
Who's Hiring
- Tanner Health10
- ServiceLink8
- IQVIA7
- Keiser University7
- New Jersey Courts7
Top Industries Hiring
- Education20
- Technology & Software6
- Consulting & Professional Services6
- Electronics & Hardware5
- Government & Public Sector5
What Employers Look For
The qualifications that appear most often in information technology operations supervisor jobs.
- Five or more years of IT operations or infrastructure experience, including team supervision
- Proficiency with ITSM platforms such as ServiceNow, Jira Service Management, or similar tools
- ITIL Foundation certification or equivalent service management framework knowledge
- Experience managing SLAs, incident response, and change management processes
- Bachelor's degree in information technology, computer science, or a related field
- Familiarity with cloud environments such as AWS, Azure, or Google Cloud Platform
Tips for Your Information Technology Operations Supervisor Job Search
Quantify your IT operations impact clearly
Hiring managers want to see uptime percentages, ticket resolution times, and team sizes you've managed. Replace vague statements like 'improved operations' with specific outcomes tied to SLAs, incident response, or cost reductions you owned directly.
Highlight your ITIL or service management credentials
Many information technology operations supervisor roles screen for ITIL Foundation or higher certifications before interviews. If you hold one, put it in your resume headline and again in your skills section so it clears automated screening filters immediately.
Target postings that name your exact toolchain
Job descriptions that list the same monitoring tools, ticketing platforms, or cloud environments you've used signal the best fit. Filter openings by those keywords first, then tailor your resume to mirror the exact tool names the employer uses in their posting.
Apply early to roles that fit
Migrate Mate lists information technology operations supervisor openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare for scenario-based interview questions
Interviewers for this role routinely ask how you've handled major outages, escalated incidents, or underperforming team members. Prepare two or three detailed examples using a situation-action-result structure so you can answer confidently without rambling.
Negotiate total compensation, not just base pay
Information technology operations supervisor offers often include on-call stipends, certification reimbursements, and shift differentials that vary widely by employer. Before accepting any offer, ask for the full compensation breakdown in writing so you can compare roles accurately.
Information Technology Operations Supervisor Jobs: Frequently Asked Questions
Which companies are hiring the most information technology operations supervisors?
Tanner Health, ServiceLink, and IQVIA are hiring the most information technology operations supervisors right now, with openings concentrated in Texas, California, and Maryland, based on current listings on Migrate Mate as of November 2026. Healthcare systems, federal contractors, and large financial institutions consistently post the highest volumes of these roles.
How many information technology operations supervisor jobs are remote?
About 54% of information technology operations supervisor openings are fully remote or hybrid as of November 2026, with remote availability highest in roles focused on cloud operations, NOC management, and IT service desk oversight. On-site requirements are more common for roles that involve hands-on data center management or physical infrastructure.
How do you become an information technology operations supervisor?
Start by building several years of hands-on IT operations experience in roles like systems administrator, help desk lead, or network technician. Earn a recognized service management certification, demonstrate you can coordinate across teams during incidents, and take on informal leadership responsibilities before pursuing supervisor titles directly.
Can you get an information technology operations supervisor job with little experience?
Some employers will consider candidates who have fewer years of experience if they hold strong certifications, have led projects or on-call rotations, or come from a closely related technical discipline. Targeting smaller organizations or internal promotions from a senior technician role is the most practical path when your direct supervisory history is limited.
What does the information technology operations supervisor interview process look like?
Most processes include an initial screening call, a technical interview covering your ITSM knowledge and incident management approach, and a panel interview with cross-functional stakeholders such as infrastructure leads and HR. Some employers add a practical exercise asking you to walk through how you would handle a simulated outage or escalation scenario.
Where can I find and apply to information technology operations supervisor jobs?
You can find and apply to information technology operations supervisor jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your experience level and specialization, then apply directly to each listing that fits your background.
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