Information Technology Support Administrator Jobs
Information Technology Support Administrator jobs are open across healthcare, finance, education, and government, covering specializations in helpdesk support, systems administration, and network troubleshooting, from entry-level technician to senior administrator. See the openings below and apply to the ones that match your experience.
Find JobsLooking for remote work? View remote information technology support administrator jobs →Overview
Open roles3,587+
Top stateTexas
Top employerBase-2 Solutions
Top citySan Antonio, TX
Work type45% On-site
Top industryEducation
Showing 5 of 3,587+ Information Technology Support Administrator jobs
Slack Information Systems Engineer III
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New 1h ago
University of Utah
Slack Information Systems Engineer III
Salt Lake City, Utah
New 1h ago
CCaaS Information Systems Engineer III
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New 1h ago
University of Utah
CCaaS Information Systems Engineer III
Salt Lake City, Utah
New 1h ago
Information Systems Security Engineer – Product Security
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New 2h ago
Cubic Corporation
Information Systems Security Engineer – Product Security
Ashburn, Virginia
New 2h ago
Senior Information Systems Security Officer (ISSO) - Cloud
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New 2h ago
Applied Information Sciences
Senior Information Systems Security Officer (ISSO) - Cloud
Washington, District of Columbia
New 2h ago
Senior Information Systems Security Engineer (ISSE)
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New 2h ago
Applied Information Sciences
Senior Information Systems Security Engineer (ISSE)
Washington, District of Columbia
New 2h ago
New 1h ago
Slack Information Systems Engineer III
University of Utah·Salt Lake City, Utah
Job functions:
$90k - $120k/yr
Hybrid
Master's degree
10,000+ employees
Job Description
- Design, develop, maintain, and support the technical infrastructure and system software that enable the University’s Slack Enterprise Grid environment.
- Lead the evaluation, design, implementation, configuration, and ongoing administration of Slack Enterprise capabilities, including identity and access management, automated user provisioning and deprovisioning, security and compliance controls, data retention, workspace and channel governance, integrations, reporting, and incident response.
- Partner with customers and internal service teams to define business and technical requirements, recommend cost-effective solutions, and support user migrations, onboarding, and service deployments.
- Research and recommend best-fit collaboration, infrastructure, security, and integration architectures that meet University standards for reliability, privacy, compliance, and usability.
- Guide complex configuration, troubleshooting, debugging, change management, and quality-control activities; investigate root causes of significant issues; and recommend preventative measures and operational improvements.
- Maintain technical documentation, knowledge articles, support procedures, and governance standards, while identifying opportunities for automation and continuous improvement.
- This position requires demonstrated experience supporting Slack Enterprise Grid or a comparable enterprise collaboration platform, along with expertise in SaaS administration, identity integration, customer support, and enterprise service operations. The engineer performs complex, high-impact work with minimal supervision and broad latitude for independent judgment.
About UIT: University Information Technology (UIT), the central IT service provider for the University of Utah, reports to the U’s Chief Information Officer and is responsible for many of the U’s shared IT services including the wired and wireless network; Campus Information Services (CIS) portal; UMail, telephone, and online collaboration; digital learning technologies; information security; software licensing; and a host of other IT systems and services.
About the University of Utah: Located in Salt Lake City, the U is the flagship institution of the State of Utah’s system of higher education, home to arts and museum venues and a member of the BIG-12 Conference. Skiing and snowboarding opportunities are a short distance from campus, and opportunities to pursue activities from biking to hiking to fishing abound. Salt Lake City is home to the Utah Symphony and Opera, Ballet West, professional sports teams, and a wide range of other cultural and recreational activities.
Responsibilities
- Implement and configure the Slack Enterprise Grid tenant, including enterprise settings, security controls, identity integration, provisioning, and administrative workflows.
- Coordinate the migration of approximately 4,000 existing University staff and faculty personal Slack accounts into the enterprise environment.
- Partner with OSL to establish Slack as a University service offering and support customer onboarding, licensing, and deployments.
- Work directly with customers to define requirements, configure Slack solutions, and resolve access, migration, and collaboration issues.
- Administer users, roles, workspaces, channels, security, compliance, reporting, and platform governance.
- Monitor platform health; respond to incidents; coordinate changes; and work with Slack and internal service teams to resolve technical issues.
- Develop and maintain technical documentation, standard operating procedures, knowledge articles, onboarding materials, and support processes.
- Identify automation and platform-improvement opportunities to strengthen reliability, security, customer experience, and long-term service sustainability.
Minimum Qualifications
EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience).
Department may hire employee at one of the following job levels:
Information Systems Engineer, III: Requires a bachelor’s (or equivalency) + 6 years or a master’s (or equivalency) + 4 years of directly related work experience.
Preferences
Type
Benefited Staff
Special Instructions Summary
Additional Information
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.
Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the: University of Utah Non‑Discrimination page.
Online reports may be submitted at https://oeo.utah.edu
https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.
Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the: University of Utah Non‑Discrimination page.
Online reports may be submitted at https://oeo.utah.edu
https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.
Posting Specific Questions
Required fields are indicated with an asterisk (*).
- What is your highest level of completed education?
- None
- High School Diploma or Equivalent
- Associate Degree
- Bachelor's Degree
- Master's Degree
- Doctorate Degree
- How many years of related work experience do you have?
- Less than 6 years
- 6 years or more, but less than 9 years
- 9 years or more, but less than 12 years
- 12 years or more, but less than 15 years
- 15 years or more
- Are you legally authorized to work in the United States?
- Yes
- No
- Will you now or in the future require sponsorship for employment visa status (e.g., H-1B status)?
- Yes
- No
- This position is hybrid in the Salt Lake City area. Are you able to work onsite downtown as required by the position?
- Yes
- No
Applicant Documents
Required Documents
Optional Documents
- Resume
- List of References
- Cover Letter
Open Date
11/11/2026
Requisition Number
PRN46732B
Job Title
Information Systems Engineers
Working Title
Slack Information Systems Engineer III
Career Progression Track
P00
Track Level
P3 - Career
FLSA Code
Computer Employee
Patient Sensitive Job Code?
No
Standard Hours per Week
40
Full Time or Part Time?
Full Time
Shift
Day
Work Schedule Summary
Monday through Friday (with on call responsibilities)
VP Area
President
Department
00428 - UIT - Network & Comm. Srvs
Location
Campus
City
Salt Lake City, UT
Type of Recruitment
External Posting
Pay Rate Range
$90,000.00 to 120,000.00
Close Date
02/12/2027
Priority Review Date (Note - Posting may close at any time)
University of Utah
Slack Information Systems Engineer III
Salt Lake City, Utah
New 1h ago10,000+ employees
Job functions:
$90k - $120k/yr
Hybrid
Master's degree
Job Description
- Design, develop, maintain, and support the technical infrastructure and system software that enable the University’s Slack Enterprise Grid environment.
- Lead the evaluation, design, implementation, configuration, and ongoing administration of Slack Enterprise capabilities, including identity and access management, automated user provisioning and deprovisioning, security and compliance controls, data retention, workspace and channel governance, integrations, reporting, and incident response.
- Partner with customers and internal service teams to define business and technical requirements, recommend cost-effective solutions, and support user migrations, onboarding, and service deployments.
- Research and recommend best-fit collaboration, infrastructure, security, and integration architectures that meet University standards for reliability, privacy, compliance, and usability.
- Guide complex configuration, troubleshooting, debugging, change management, and quality-control activities; investigate root causes of significant issues; and recommend preventative measures and operational improvements.
- Maintain technical documentation, knowledge articles, support procedures, and governance standards, while identifying opportunities for automation and continuous improvement.
- This position requires demonstrated experience supporting Slack Enterprise Grid or a comparable enterprise collaboration platform, along with expertise in SaaS administration, identity integration, customer support, and enterprise service operations. The engineer performs complex, high-impact work with minimal supervision and broad latitude for independent judgment.
About UIT: University Information Technology (UIT), the central IT service provider for the University of Utah, reports to the U’s Chief Information Officer and is responsible for many of the U’s shared IT services including the wired and wireless network; Campus Information Services (CIS) portal; UMail, telephone, and online collaboration; digital learning technologies; information security; software licensing; and a host of other IT systems and services.
About the University of Utah: Located in Salt Lake City, the U is the flagship institution of the State of Utah’s system of higher education, home to arts and museum venues and a member of the BIG-12 Conference. Skiing and snowboarding opportunities are a short distance from campus, and opportunities to pursue activities from biking to hiking to fishing abound. Salt Lake City is home to the Utah Symphony and Opera, Ballet West, professional sports teams, and a wide range of other cultural and recreational activities.
Responsibilities
- Implement and configure the Slack Enterprise Grid tenant, including enterprise settings, security controls, identity integration, provisioning, and administrative workflows.
- Coordinate the migration of approximately 4,000 existing University staff and faculty personal Slack accounts into the enterprise environment.
- Partner with OSL to establish Slack as a University service offering and support customer onboarding, licensing, and deployments.
- Work directly with customers to define requirements, configure Slack solutions, and resolve access, migration, and collaboration issues.
- Administer users, roles, workspaces, channels, security, compliance, reporting, and platform governance.
- Monitor platform health; respond to incidents; coordinate changes; and work with Slack and internal service teams to resolve technical issues.
- Develop and maintain technical documentation, standard operating procedures, knowledge articles, onboarding materials, and support processes.
- Identify automation and platform-improvement opportunities to strengthen reliability, security, customer experience, and long-term service sustainability.
Minimum Qualifications
EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience).
Department may hire employee at one of the following job levels:
Information Systems Engineer, III: Requires a bachelor’s (or equivalency) + 6 years or a master’s (or equivalency) + 4 years of directly related work experience.
Preferences
Type
Benefited Staff
Special Instructions Summary
Additional Information
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.
Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the: University of Utah Non‑Discrimination page.
Online reports may be submitted at https://oeo.utah.edu
https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.
Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the: University of Utah Non‑Discrimination page.
Online reports may be submitted at https://oeo.utah.edu
https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.
Posting Specific Questions
Required fields are indicated with an asterisk (*).
- What is your highest level of completed education?
- None
- High School Diploma or Equivalent
- Associate Degree
- Bachelor's Degree
- Master's Degree
- Doctorate Degree
- How many years of related work experience do you have?
- Less than 6 years
- 6 years or more, but less than 9 years
- 9 years or more, but less than 12 years
- 12 years or more, but less than 15 years
- 15 years or more
- Are you legally authorized to work in the United States?
- Yes
- No
- Will you now or in the future require sponsorship for employment visa status (e.g., H-1B status)?
- Yes
- No
- This position is hybrid in the Salt Lake City area. Are you able to work onsite downtown as required by the position?
- Yes
- No
Applicant Documents
Required Documents
Optional Documents
- Resume
- List of References
- Cover Letter
Open Date
11/11/2026
Requisition Number
PRN46732B
Job Title
Information Systems Engineers
Working Title
Slack Information Systems Engineer III
Career Progression Track
P00
Track Level
P3 - Career
FLSA Code
Computer Employee
Patient Sensitive Job Code?
No
Standard Hours per Week
40
Full Time or Part Time?
Full Time
Shift
Day
Work Schedule Summary
Monday through Friday (with on call responsibilities)
VP Area
President
Department
00428 - UIT - Network & Comm. Srvs
Location
Campus
City
Salt Lake City, UT
Type of Recruitment
External Posting
Pay Rate Range
$90,000.00 to 120,000.00
Close Date
02/12/2027
Priority Review Date (Note - Posting may close at any time)
Information Technology Support Administrator Jobs by Experience Level
See All 3,587+ Information Technology Support Administrator Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsInformation Technology Support Administrator Job Market
Who's Hiring
- Base-2 Solutions29
- MANTECH25
- Walmart25
- CACI International25
- Booz Allen Hamilton25
Top Industries Hiring
- Education75
- Healthcare & Medical Services61
- Technology & Software43
- Distribution & Wholesale22
- Consulting & Professional Services22
What Employers Look For
The qualifications that appear most often in information technology support administrator jobs.
- Proficiency with Windows Server, Active Directory, and Group Policy administration
- Experience managing and resolving helpdesk tickets using an ITSM ticketing system
- CompTIA A+, Network+, or Microsoft certifications preferred or required
- Hands-on experience supporting both on-premises and cloud-based environments such as Microsoft 365
- Strong troubleshooting skills across hardware, software, networking, and end-user devices
- Associate or bachelor's degree in information technology, computer science, or a related field
Tips for Your Information Technology Support Administrator Job Search
Tailor your resume to each environment
Hiring managers want to see the specific operating systems, ticketing platforms, and hardware you've supported. List the environments by name, whether Windows Server, macOS fleets, or cloud-based identity management, so your resume matches the stack in the posting.
Lead with certifications above your summary
CompTIA A+, Network+, and Microsoft certifications are screened at the resume stage before interviews happen. Place active certifications in a dedicated line near the top so recruiters don't have to search for them in a skills section at the bottom.
Filter openings by support tier and scope
Titles like 'IT Support Administrator' cover everything from Tier 1 password resets to Tier 3 infrastructure work. Read the responsibilities section carefully and target roles where the described ticket volume and escalation path match what you've actually handled day to day.
Apply early to roles that fit
Migrate Mate lists information technology support administrator openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare for technical scenario questions
Interviewers for this role routinely walk through real outage or access scenarios and ask how you'd diagnose them step by step. Practice narrating your troubleshooting logic out loud, including the questions you'd ask the user and the tools you'd check first.
Negotiate by scope, not just title
Two information technology support administrator offers can look identical on paper but differ in on-call rotation, device management scale, and after-hours expectations. Ask directly about ticket volume, escalation paths, and after-hours coverage before accepting so you're comparing equivalent workloads.
Information Technology Support Administrator Jobs: Frequently Asked Questions
Which companies are hiring the most information technology support administrators?
Base-2 Solutions, MANTECH, and Walmart are hiring the most information technology support administrators right now, with openings concentrated in Texas, Maryland, and California, based on current listings on Migrate Mate as of November 2026. Demand is especially high in healthcare systems, managed service providers, and large government contractors.
How many information technology support administrator jobs are remote?
About 55% of information technology support administrator openings are fully remote or hybrid as of November 2026, though on-site roles remain common for positions that require hands-on hardware support or physical access to server rooms. Cloud administration and Level 1 helpdesk functions are the sub-areas most frequently offered remotely.
How do you become an information technology support administrator?
Start by earning a foundational certification like CompTIA A+ or Network+ to demonstrate core technical knowledge. Pair that with hands-on experience through internships, volunteer IT work, or entry-level helpdesk roles. Build familiarity with Active Directory, ticketing systems, and cloud platforms like Microsoft 365, then target administrator-level openings once you can show direct systems ownership.
Can you get hired as an information technology support administrator with little experience?
Yes, employers in healthcare, education, and managed services regularly hire candidates with limited formal experience if they hold relevant certifications and can demonstrate practical troubleshooting skills. Building a home lab, contributing to open-source IT projects, or completing a structured internship helps close the gap and gives you concrete examples to discuss in interviews.
What does the information technology support administrator interview process look like?
Most employers run two to three rounds starting with a recruiter phone screen, followed by a technical interview where you walk through real troubleshooting scenarios or answer questions about networking, Active Directory, and system configurations. Final rounds often include a practical skills assessment or a conversation with the IT manager about team workflows and on-call expectations.
Where can I find and apply to information technology support administrator jobs?
You can find and apply to information technology support administrator jobs on Migrate Mate, which lists current openings from employers across the United States. Search for roles that fit your experience level and specialization, then apply directly to each listing that matches what you're looking for.
See All 3,587+ Information Technology Support Administrator Jobs
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