Instructional Support Specialist Jobs
Instructional Support Specialist jobs are open from entry-level aide to senior coordinator roles across K-12 schools, higher education, and corporate training, with specializations in special education support, curriculum assistance, and technology integration. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 100+ Instructional Support Specialist jobs
TVCC is a comprehensive community college dedicated to promoting student success.
PAY - $67,000 LOCATION – Ontario, Oregon
JOB TYPE – Full-time DEPARTMENT – Information Technology
DEADLINE – 5:00 pm 11-20-26 REPORTS TO – Executive Director of IT
POSITION SUMMARY
The Assistant Director of Help Desk and Instructional Support leads the College’s help desk,
instructional technology support, campus website support, and related technology services.
Working under the guidance of the Executive Director of Information Technology, this role
ensures reliable, customer‑focused support; oversees end‑user training, telecommunications,
and collaboration tools; supports website reliability and accessibility; and supervises technology
projects and daily operations. The Assistant Director also mentors and develops IT staff,
supports information security response efforts and assists with budget and vendor management
to ensure effective, secure, and efficient technology services that support teaching, learning, and
College operations.
QUALIFICATIONS
Minimum: Bachelor’s degree in information technology, Computer Science, or a related field; or
a minimum of five years of experience managing a help desk team in an IT environment.
Minimum of four years of experience working in the IT field, with a solid understanding of help
desk systems and support processes. Strong knowledge of help desk best practices, instructional
technology, and customer service excellence. Relevant certifications (e.g., ITIL, CompTIA A+)
are highly desirable. Demonstrated ability to lead teams, drive organizational change, and
communicate effectively with technical and non-technical audiences. Strong problem-solving,
organizational, and project management skills. Proven ability to manage multiple tasks and
priorities while consistently meeting deadlines. Proactive, organized, and able to work
independently and collaboratively.
RECRUITMENT ANNOUNCEMENT
Assistant Director of Help Desk
and Instructional Support
ESSENTIAL FUNCTIONS
Help Desk & End‑User Support Leadership
- Lead and oversee the College’s help desk and end‑user support operations to ensure timely,
- Manage staffing levels, schedules, workload distribution, and service escalations to maintain
- Maintain and optimize the IT work order system, including ticket tracking, reporting, and
Instructional Technology & Training
- Collaborate with academic departments and instructional support staff to address
- Develop, coordinate, and deliver end‑user training and documentation to promote effective
Application & Systems Support
- Provide advanced troubleshooting and support for college‑wide applications, including
instructional software.
- Coordinate testing, updates, rollouts, and training for system enhancements and new
- Collaborate with vendors, functional departments, and internal IT teams to resolve complex
Website & Digital Services Support
- Provide technical oversight and support for the College’s websites, ensuring reliability,
- Coordinate routine updates, quality assurance, troubleshooting, and vendor escalation for
- Support user access, permissions, and training for approved website content editors in
Telecommunications & Learning Spaces
- Manage the College’s VOIP telephone system, videoconferencing platforms, and
- Design, maintain, and support technology‑enabled classrooms and conference spaces for
Project, Planning, Budget & Service Improvement
- Oversee technology projects related to help desk services, instructional support, websites,
- Participate in budget planning, resource allocation, and expenditure monitoring for assigned
- Analyze service metrics, ticket trends, and user feedback to identify opportunities for
- Contribute to technology planning, lifecycle management, and vendor evaluation in
Security, Risk & Team Leadership
- Provide leadership, mentoring, performance management, and professional development for
- Serve as a member of the IT Information Security Incident Response team and support
- Support continuity of operations and disaster recovery planning for end‑user services and
security requirements.
TERMS OF EMPLOYMENT
This is a full-time, Professional, exempt position.
VETERANS PREFERENCE
Applicants are eligible for a Veteran’s Preference in accordance with Oregon law. Preference will
be given only if the applicant meets the minimum qualifications of the position and submits the
required documentation at the time of application. You can request copies of your military
service records through the National Archives website at
http://www.archives.gov/veterans/military-service-records/.
The College reserves the right to reject all applicants and ask for a re-opening of the position or make a
direct appointment.
TREASURE VALLEY COMMUNITY COLLEGE IS AN EQUAL OPPORTUNITY EDUCATOR AND EMPLOYER
It is the policy of the Treasure Valley Community College Board of Education and the College that there will be no discrimination or harassment on the
basis of race, color, sex, marital status, sexual orientation, gender identity, religion, national origin, age or disability in any educational programs,
activities or employment. Lack of English language skills will not be a barrier to admission and participation in career and technical education programs.
Persons having questions about equal opportunity and non-discrimination should contact the Human Resources Director located in the Performing Arts
Center on the south side of the Four Rivers Cultural Center building, or call (541) 881-5838 or TDD (541) 881-2723.
Es la póliza de la Junta de Educación de “Treasure Valley Community College” que no habrá tolerancia a la discriminación ni acoso por motivos de raza,
color de piel, genero, estado civil, orientación sexual, identidad de genéro, religión, nacionalidad, edad o discapacidad en cualquier actividad relacionada
al estudio, o empleo. La falta de habilidades en el idioma inglés no será barrera para la admisión y ser participe en programas de carreras técnicas y
profesional. Individuos que tengan preguntas sobre oportunidades y no discriminación deben ponerse en contacto con el Director de Recursos Humanos
ubicados en el “Performing Arts Center” en el lado sur del edificio “Four Rivers Cultural Center”. Teléfono (541) 881-5838 o TDD (541) 881-2723.
TVCC is a comprehensive community college dedicated to promoting student success.
PAY - $67,000 LOCATION – Ontario, Oregon
JOB TYPE – Full-time DEPARTMENT – Information Technology
DEADLINE – 5:00 pm 11-20-26 REPORTS TO – Executive Director of IT
POSITION SUMMARY
The Assistant Director of Help Desk and Instructional Support leads the College’s help desk,
instructional technology support, campus website support, and related technology services.
Working under the guidance of the Executive Director of Information Technology, this role
ensures reliable, customer‑focused support; oversees end‑user training, telecommunications,
and collaboration tools; supports website reliability and accessibility; and supervises technology
projects and daily operations. The Assistant Director also mentors and develops IT staff,
supports information security response efforts and assists with budget and vendor management
to ensure effective, secure, and efficient technology services that support teaching, learning, and
College operations.
QUALIFICATIONS
Minimum: Bachelor’s degree in information technology, Computer Science, or a related field; or
a minimum of five years of experience managing a help desk team in an IT environment.
Minimum of four years of experience working in the IT field, with a solid understanding of help
desk systems and support processes. Strong knowledge of help desk best practices, instructional
technology, and customer service excellence. Relevant certifications (e.g., ITIL, CompTIA A+)
are highly desirable. Demonstrated ability to lead teams, drive organizational change, and
communicate effectively with technical and non-technical audiences. Strong problem-solving,
organizational, and project management skills. Proven ability to manage multiple tasks and
priorities while consistently meeting deadlines. Proactive, organized, and able to work
independently and collaboratively.
RECRUITMENT ANNOUNCEMENT
Assistant Director of Help Desk
and Instructional Support
ESSENTIAL FUNCTIONS
Help Desk & End‑User Support Leadership
- Lead and oversee the College’s help desk and end‑user support operations to ensure timely,
- Manage staffing levels, schedules, workload distribution, and service escalations to maintain
- Maintain and optimize the IT work order system, including ticket tracking, reporting, and
Instructional Technology & Training
- Collaborate with academic departments and instructional support staff to address
- Develop, coordinate, and deliver end‑user training and documentation to promote effective
Application & Systems Support
- Provide advanced troubleshooting and support for college‑wide applications, including
instructional software.
- Coordinate testing, updates, rollouts, and training for system enhancements and new
- Collaborate with vendors, functional departments, and internal IT teams to resolve complex
Website & Digital Services Support
- Provide technical oversight and support for the College’s websites, ensuring reliability,
- Coordinate routine updates, quality assurance, troubleshooting, and vendor escalation for
- Support user access, permissions, and training for approved website content editors in
Telecommunications & Learning Spaces
- Manage the College’s VOIP telephone system, videoconferencing platforms, and
- Design, maintain, and support technology‑enabled classrooms and conference spaces for
Project, Planning, Budget & Service Improvement
- Oversee technology projects related to help desk services, instructional support, websites,
- Participate in budget planning, resource allocation, and expenditure monitoring for assigned
- Analyze service metrics, ticket trends, and user feedback to identify opportunities for
- Contribute to technology planning, lifecycle management, and vendor evaluation in
Security, Risk & Team Leadership
- Provide leadership, mentoring, performance management, and professional development for
- Serve as a member of the IT Information Security Incident Response team and support
- Support continuity of operations and disaster recovery planning for end‑user services and
security requirements.
TERMS OF EMPLOYMENT
This is a full-time, Professional, exempt position.
VETERANS PREFERENCE
Applicants are eligible for a Veteran’s Preference in accordance with Oregon law. Preference will
be given only if the applicant meets the minimum qualifications of the position and submits the
required documentation at the time of application. You can request copies of your military
service records through the National Archives website at
http://www.archives.gov/veterans/military-service-records/.
The College reserves the right to reject all applicants and ask for a re-opening of the position or make a
direct appointment.
TREASURE VALLEY COMMUNITY COLLEGE IS AN EQUAL OPPORTUNITY EDUCATOR AND EMPLOYER
It is the policy of the Treasure Valley Community College Board of Education and the College that there will be no discrimination or harassment on the
basis of race, color, sex, marital status, sexual orientation, gender identity, religion, national origin, age or disability in any educational programs,
activities or employment. Lack of English language skills will not be a barrier to admission and participation in career and technical education programs.
Persons having questions about equal opportunity and non-discrimination should contact the Human Resources Director located in the Performing Arts
Center on the south side of the Four Rivers Cultural Center building, or call (541) 881-5838 or TDD (541) 881-2723.
Es la póliza de la Junta de Educación de “Treasure Valley Community College” que no habrá tolerancia a la discriminación ni acoso por motivos de raza,
color de piel, genero, estado civil, orientación sexual, identidad de genéro, religión, nacionalidad, edad o discapacidad en cualquier actividad relacionada
al estudio, o empleo. La falta de habilidades en el idioma inglés no será barrera para la admisión y ser participe en programas de carreras técnicas y
profesional. Individuos que tengan preguntas sobre oportunidades y no discriminación deben ponerse en contacto con el Director de Recursos Humanos
ubicados en el “Performing Arts Center” en el lado sur del edificio “Four Rivers Cultural Center”. Teléfono (541) 881-5838 o TDD (541) 881-2723.
Instructional Support Specialist Jobs by Experience Level
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Find JobsInstructional Support Specialist Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in instructional support specialist jobs.
- High school diploma or associate degree in education or a related field
- Experience supporting students with disabilities or individualized education plans
- Familiarity with learning management systems and classroom technology tools
- Paraeducator certification or state-issued educational aide license preferred
- Ability to implement behavior intervention and de-escalation strategies
- Strong written communication skills for documenting student progress and incidents
Tips for Your Instructional Support Specialist Job Search
Tailor your resume to each setting
K-12 districts, community colleges, and corporate training departments each weight different skills. Highlight IEP support and classroom behavior management for schools, learning management system experience for higher ed, and onboarding facilitation for corporate roles.
List every credential you hold
Paraeducator certificates, CPR cards, and state-issued education aide licenses are often minimum requirements. Even unofficial training like crisis intervention or assistive-technology workshops belongs on your resume because hiring managers filter for them before interviews.
Apply early to roles that fit
Migrate Mate lists instructional support specialist openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Search for the exact title districts use
Job titles vary widely: instructional aide, paraeducator, educational technician, and learning support assistant all describe similar work. Search each variation to avoid missing openings that match your skills but use a different label.
Prepare a student scenario for interviews
Interviewers almost always ask how you'd respond to a student in crisis, one refusing to work, or one with an accommodation you haven't seen before. Rehearse two or three specific past examples so your answers are concrete, not theoretical.
Follow up after a district application closes
School districts often post positions months before they hire. If a posting closes without contact, a brief email to the HR department confirming your continued interest and availability can move your file back to the top before interviews are scheduled.
Instructional Support Specialist Jobs: Frequently Asked Questions
Which companies are hiring the most instructional support specialists?
The most active employers for instructional support specialists right now are Wake County Public School System, Pasco County Schools, and Tarrant County College, and the most openings are in North Carolina, Florida, and New York, based on current listings on Migrate Mate as of November 2026. School districts and community college systems tend to post in the highest volume, especially ahead of each academic term.
How many instructional support specialist jobs are remote?
About 6% of instructional support specialist openings are fully remote or hybrid as of November 2026, which is lower than most professional roles because direct student support typically requires physical presence. The sub-areas most likely to offer remote work are virtual school programs, curriculum development support, and corporate e-learning coordination.
How do you become an instructional support specialist?
Start by earning a high school diploma or associate degree, then complete any paraeducator certification your state requires, which usually involves coursework or a praxis-style exam. Build hands-on experience through student teaching placements, volunteer tutoring, or paid aide work. Many districts hire candidates into entry-level aide roles and promote from within as you log classroom hours and earn additional credentials.
Can you get hired as an instructional support specialist with little or no experience?
Yes, many districts hire entry-level instructional aides with no prior classroom experience, especially when candidates demonstrate a background in childcare, coaching, tutoring, or youth program coordination. Volunteer hours in a school or after-school program strengthen an application significantly. Willingness to pursue a paraeducator certificate during employment is often treated as equivalent to having one already.
What does the instructional support specialist interview process look like?
Most interviews begin with an HR phone screen covering availability, certifications, and basic background questions. A panel interview with school administrators or department leads follows, typically including scenario-based questions about student behavior, accommodation strategies, and collaboration with lead teachers. Some districts add a brief classroom observation or a written response to a student case study before making an offer.
Where can I find and apply to instructional support specialist jobs?
You can find and apply to instructional support specialist jobs on Migrate Mate, which lists current openings from employers across the United States. Search the roles available, find the ones that match your experience and preferred setting, and apply directly to each listing that fits.
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Find roles that match your experience and apply in just a few clicks.
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