Mid Level Instructional Technology Coach Jobs

The Supply Chain Training Team supports learning across the associate journey, from onboarding and systems training to compliance, leadership development, and performance-based learning. This team partners closely with business leaders to understand learning needs and create practical, engaging solutions that help associates and leaders perform at their best.

As the Senior Instructional Designer, you will bring advanced instructional design and leadership development expertise, leading high-visibility learning initiatives while providing coaching and functional support across the design team.

Preferred Qualifications:

• 5–7 years of instructional design or learning & development experience, with demonstrated experience designing and developing leadership development content and programs.
• Proven experience leading complex, high-visibility learning initiatives from needs analysis through design, development, and implementation.
• Strong needs analysis and consulting skills, with the ability to translate business, leader, and frontline associate needs into effective learning solutions.
• Hands-on experience with tools such as Articulate 360/Rise, Adobe Creative Suite/Photoshop, Vyond, and Microsoft 365, or comparable learning-development tools.
• Strong project management skills with the ability to balance multiple priorities, coordinate workloads, and quickly take ownership of existing projects.

Job Summary

Oversee the design and development of learning resources, including self-managed learning content, while monitoring and reporting on their effectiveness. Consult on and may participate in eLearning content support and contribute to the process of curricula development and enhancement.

Major Tasks, Responsibilities, and Key Accountabilities

• Collaborates with leadership to define learning needs and design and develop appropriate learning to support objectives, meeting the needs of the target audience.
• Designs, revises, maintains, and delivers high-quality and effective learning resources.
• Provides learning recommendations and consults across the Learning and Development team for learning solutions.
• Support learning facilitation design and development needs.
• Applies instructional design and adult learning theory to design, develop, implement, and maintain training programs which may include instructor led, virtual instructor led, eLearning and blended learning programs.
• Provides recommendations for program marketing and communications, as well as definition, collection, and roll-up of program metrics while measuring and evaluating the effectiveness and ensuring achievement and alignment with business priorities.
• Executes and drives learning content design strategy and may deliver learning content.
• Contributes to authoring development standards, processes, and templates to produce consistent, quality instructional materials.

Nature and Scope

• Identifies key barriers/core problems and applies problem solving skills in order to deal creatively with complex situations. Troubleshoots and resolves complex problems. Makes decisions under conditions of uncertainty, sometimes with incomplete information, that produce effective end results.
• Independently performs assignments with instruction limited to the expected results. Determines and develops an approach to solutions. receives technical guidance only on unusual or complex problems or issues.
• May oversee the completion of projects and assignments, including planning, assigning, monitoring, and reviewing progress and accuracy of work, evaluating results, etc. Contributes to employees' professional development but does not have hiring or firing authority.

Work Environment

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
• Typically requires travel less than 5% of the time.

Education and Experience

• Typically requires BS/BA in a related discipline. Generally, 5-8 years of experience in a related field OR MS/MA and generally 3-5 years of experience in a related field. Certification is required in some areas.

Our Goals for Diversity, Equity, and Inclusion

We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

Equal Employment Opportunity

HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.