Intake Counselor Jobs
Intake Counselor jobs are open across healthcare, behavioral health, social services, and nonprofit organizations, at every level from entry-level to senior and supervisory, with specializations in mental health, substance use recovery, and crisis intervention. Find a role that fits below and apply directly.
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Multiple Locations in Jacksonville, FL Metro Area! (Fernandina Beach, Yulee, Callahan, Hilliard)
Full-Time | $20/hr + Bonus Opportunities
Make an Impact
Provide compassionate, trauma-informed care that helps individuals navigate mental health and substance use challenges. As a Behavioral Health Intake Counselor, you'll play an important role in conducting assessments, developing personalized treatment plans, providing therapeutic support, and connecting individuals with resources that promote healing, stability, and long-term recovery.
Why Join Us?
We invest in our team and prioritize your success:
- Up to $1,750 Retention Bonus (Year 1) + ongoing tenure-based rewards
- Health, Dental & Vision Insurance (85% employer-paid for employee coverage)
- Employer-Paid Life Insurance
- 401(k) with 50% Match (up to 6%)
-
Generous PTO - vacation and sick leave accrual
- 8 hours of vacation per month
- 8 hours of sick leave per month
- 11 Paid Holidays + 1 Floating Holiday
- Leadership & career growth opportunities
- A supportive and mission-driven culture
What You'll Do
- Conduct same-day walk-in assessments to determine the need and appropriateness of outpatient services.
- Complete developmentally appropriate assessments and personalized treatment plans, implementing services based on individual needs.
- Provide trauma-informed, resilience-focused services using evidence-based and evidence-informed practices.
- Collaborate with individuals, families, referral sources, and other service providers to coordinate care and connect individuals with additional resources.
- Provide crisis intervention, education, and referrals as needed.
- Monitor progress and share appropriate feedback with referral sources and other involved parties.
- Maintain accurate, timely, and complete electronic health records and required documentation.
- Ensure documentation meets agency, Medicaid, insurance, SAMHSA, and applicable state and federal requirements.
- Participate in staff meetings, trainings, and clinical supervision to remain current on treatment practices, agency policies, and ethical standards.
- Collaborate with the care team to support positive outcomes and enhance the services provided by the agency.
- Promote our agency values of Community, Healing, Recovery, Hope, and Support.
Additional Duties and Responsibilities
- Participate in clinical supervision to address therapeutic, professional, and ethical considerations.
- Demonstrate knowledge of agency policies, procedures, electronic health record standards, and documentation requirements.
- Work collaboratively with internal departments, community partners, and outside service providers.
- Perform other duties as assigned or required.
What You Bring
- Bachelor's degree in Counseling, Social Work, Psychology, or a related Human Services field.
- Certified Mental Health Professional and/or Certified Addictions Professional preferred, or eligibility to obtain certification.
- Strong written and verbal communication skills.
- Ability to work effectively with individuals from diverse cultures, ages, and socioeconomic backgrounds.
- Strong organizational and time-management skills, with the ability to manage multiple priorities.
- Ability to exercise sound judgment and make routine decisions within established policies and procedures.
- Proficiency in Microsoft Office and general computer applications.
- Strong interpersonal, listening, and problem-solving skills.
- Sensitivity, professionalism, diplomacy, and an understanding of mental health and substance use challenges.
- Valid driver's license and reliable transportation for work-related travel.
What Success Looks Like
- Providing timely, compassionate, and person-centered assessments and services.
- Developing meaningful treatment plans that reflect individual needs, strengths, and goals.
- Building collaborative relationships with individuals, families, and community providers.
- Maintaining accurate and compliant documentation.
- Supporting positive treatment outcomes through trauma-informed, evidence-based care.
- Contributing to a collaborative, supportive, and recovery-focused team environment.
Additional Requirements
- Successful completion of Background, Motor Vehicle Record (MVR), and Drug-Free Workplace screenings.
- Ability to comply with all applicable federal, state, and local laws and regulations.
- Commitment to maintaining confidentiality and complying with HIPAA requirements.
- Ability to uphold professional and ethical standards and promote a workplace grounded in dignity, respect, and teamwork.
- This position does not have supervisory responsibilities.
Physical & Work Environment Requirements
The position requires regular communication with individuals and team members, along with the ability to sit, stand, walk, reach, and perform other routine physical activities. The employee may occasionally need to lift up to 25 pounds.
Apply Today
Make a difference in the lives of individuals and families by helping them find hope, healing, and a path toward recovery. Join the Starting Point Behavioral Healthcare team and turn your passion for helping others into meaningful work!
https://info.flclearinghouse.com
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Who's Hiring



Top Industries Hiring
- Healthcare & Medical Services
- Insurance
What Employers Look For
The qualifications that appear most often in intake counselor jobs.
- Bachelor's or master's degree in social work, counseling, psychology, or a related field
- Experience conducting biopsychosocial assessments and clinical intake interviews
- Licensure or eligibility for licensure such as LCSW, LPC, LCDC, or CADC
- Proficiency with electronic health records and clinical documentation systems
- Knowledge of DSM-5 diagnostic criteria and evidence-based screening tools
- Strong crisis intervention skills and experience with risk and safety assessments
Tips for Your Intake Counselor Job Search
Tailor your resume to assessment tools
Intake counselors are expected to document screening and risk assessments accurately. Name the specific tools you've used, such as AUDIT, PHQ-9, or Columbia Protocol, so hiring managers can confirm your clinical documentation experience without guessing.
Highlight your licensure status clearly
Many intake counselor postings distinguish between licensed, license-eligible, and unlicensed candidates. Put your credential and state clearly at the top of your resume so screeners don't have to hunt for it and your application doesn't get filtered out early.
Apply early to roles that fit
Migrate Mate lists intake counselor openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings by population served
Intake counselor roles vary significantly by the client population: adults, adolescents, veterans, or individuals in crisis. Filtering by population in your search saves time and helps you apply only to roles where your direct experience with that group is a genuine advantage.
Prepare for scenario-based interview questions
Interviewers for intake roles frequently present a client scenario and ask how you'd conduct the screening, assess risk, and document the interaction. Practice walking through your intake process out loud so your answers feel clinical and structured, not improvised.
Follow up with a note referencing fit
After an interview, send a brief follow-up that connects your background to one specific aspect of their program model, such as the population they serve or the screening framework they use. Generic thank-you notes rarely move the needle for clinical roles.
Intake Counselor Jobs: Frequently Asked Questions
Which companies are hiring the most intake counselors?
The companies hiring the most intake counselors right now include Havenwyck Hospital, Optum, and BAART Programs, with the largest share of openings in California, Georgia, and Michigan, based on current listings on Migrate Mate as of November 2026. Healthcare systems, community mental health centers, and residential treatment facilities consistently make up the bulk of active postings.
How many intake counselor jobs are remote?
About 71% of intake counselor openings are fully remote or hybrid as of November 2026, with fully in-person roles still the majority for positions involving crisis assessment or residential admissions. Telehealth-based intake roles in outpatient mental health and substance use programs account for most of the remote share.
How do you become an intake counselor?
Start with a bachelor's degree in social work, counseling, or psychology, then gain direct experience through internships or entry-level case management roles. Many employers require a master's degree for clinical intake positions, along with licensure or active progress toward it. Building experience with screening tools and electronic health records strengthens your candidacy before applying to higher-level openings.
Can you get an intake counselor job with little or no experience?
Yes, some entry-level intake counselor roles accept candidates who have completed a relevant internship or field placement, even without paid work history. Focus your search on community mental health agencies and nonprofit organizations, which often hire new graduates and provide structured supervision. Highlighting your practicum hours, any crisis line volunteer work, and familiarity with intake forms goes a long way at the entry level.
What does the intake counselor interview process look like?
Most intake counselor interviews involve a phone or video screen with HR, followed by a panel or one-on-one interview with a clinical supervisor or program director. Expect scenario-based questions where you walk through how you'd conduct a screening, document findings, or respond to a client in crisis. Some employers include a brief writing exercise or ask you to review a sample intake form and explain how you'd proceed.
Where can I find and apply to intake counselor jobs?
You can find and apply to intake counselor jobs on Migrate Mate, which lists current openings from across the United States in one place. Find roles that match your credentials and experience, then apply directly to each listing from the page.
See All 37 Intake Counselor Jobs
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