Intensive Care Coordinator Jobs
Intensive Care Coordinator jobs are open across hospitals, health systems, long-term acute care facilities, and insurance organizations, from entry-level to senior coordinator roles, with specializations in utilization review, case management, and clinical documentation. See the openings below and apply to the ones that match your experience.
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Optimae values diversity and we encourage everybody, including those from traditionally overlooked identity groups, to apply.
JOB SUMMARY
The Service Coordinator uses discretion and good judgment to interpret and articulate Optimae LifeServices’ Mission, Vision, Core Values, and polices to empower customers and staff in accordance with customer desires and applicable standards. Fosters teamwork by encouraging cohesion, joint efforts, and interdependence. Reports directly to the applicable Regional Administrator, and serves as a member of the program’s leadership team. Supervises Support Staff, Team Leaders, and other staff providing services to customers.
EDUCATION & WORK EXPERIENCE
- Must be at least 18 years old.
- A high school diploma or GED is required.
- A bachelor’s degree from an accredited college or university is preferred.
- With a bachelor’s degree from an accredited college or university, a minimum of one (1) year of experience in the delivery, planning, coordination, or administration of human services is required.
- With an associate degree in a human services field, a minimum of two (2) years of experience in the delivery, planning, coordination, or administration of human services is required.
- With a high school diploma or GED, a minimum of three (3) years of experience in the delivery, planning, coordination, or administration of human services is required.
- Basic computer skills are required.
DUTIES AND RESPONSIBILITIES
- May coordinate and approve all admission and funding procedures including gathering all intake information, service planning, and completing assessment of all needed Optimae LifeServices’ Services.
- Coordinate and lead the service delivery and service planning process to ensure the provision of services based on customer desires and goals.
- Coordinate and lead staff coaching using pro-active problem-solving, team-based methods for customer-driven services, and monthly staff plans of development.
- Coordinate maintenance of comprehensive customer records in compliance with DIA, DHS, CARF, and other applicable standards.
- Coordinate services and procedures to provide for the health and safety of the customer.
- Maintain human and civil rights in a manner consistent with Optimae LifeServices’ mission and core values.
- Coordinate all transfers and discharges with customers, including discharge planning, future service planning and review.
- Work in coordination with administration to market Optimae LifeServices’ services, collect data and maintain a management information system, design, measure and implement needed improvements, and recognize accomplishments.
- Provide direct service when it is necessary to meet the customers health and safety needs.
- Provide on-call support by carrying a cell phone and/or pager when service needs dictate. Respond to calls in a timely matter and be available to provide service to customers when needed.
- Perform other tasks as needed.
- Work as a team member to achieve established financial objectives.
- Interview, hire, discipline and terminate employees as needed.
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
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Who's Hiring


Top Industries Hiring
- Non-Profit & Social Services
What Employers Look For
The qualifications that appear most often in intensive care coordinator jobs.
- Registered Nurse (RN) license or equivalent clinical credential required
- Experience with InterQual or Milliman care guidelines for utilization review
- Two or more years of acute care or intensive care unit experience
- Proficiency with electronic health records such as Epic or Cerner
- Strong knowledge of insurance authorization processes and payer requirements
- Case Management certification (CCM or ACM) preferred or required
Tips for Your Intensive Care Coordinator Job Search
Tailor your resume to utilization metrics
Intensive care coordinator postings often require demonstrated experience with length-of-stay management and denial prevention. Quantify your impact by calling out specific outcomes like reduced avoidable days or successful appeals, not just the duties you performed.
Highlight your interdisciplinary communication skills
Employers expect you to coordinate directly with intensivists, hospitalists, and insurance reviewers. Your resume should show real examples of facilitating care transitions or resolving payer disputes, not just list 'communication' as a generic skill.
Apply early to roles that fit
Migrate Mate lists intensive care coordinator openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter by clinical setting before applying
ICU coordinator roles differ significantly between trauma centers, cardiac ICUs, and medical-surgical ICUs. Read each posting carefully for the unit type and patient population so your cover letter speaks to that specific environment and you don't get screened out early.
Prepare for case review scenarios in interviews
Many hiring panels ask you to walk through a denial appeal or a complex discharge coordination case. Practice narrating your clinical reasoning out loud, including how you document InterQual or Milliman criteria decisions under time pressure.
Follow up with the care management team directly
If you've applied to a large health system and haven't heard back in two weeks, reaching out to the care management director or supervisor by name signals genuine interest. Reference the posting and your relevant acute care experience in your message.
Intensive Care Coordinator Jobs: Frequently Asked Questions
Which companies are hiring the most intensive care coordinators?
University of Mississippi Medical Center, Gandara Center, and The Brien Center are hiring the most intensive care coordinators right now, with openings concentrated in Massachusetts, Virginia, and California, based on current listings on Migrate Mate as of November 2026. Large hospital systems and insurance-based case management firms consistently post the highest volume of these roles.
How many intensive care coordinator jobs are remote?
About 33% of intensive care coordinator openings are fully remote or hybrid as of November 2026, with fully in-person roles still the majority given the clinical coordination required. Remote opportunities are most common in utilization review and insurance-side case management positions, where most work involves chart review and payer communication rather than bedside coordination.
How do you become an intensive care coordinator?
Start by earning your RN license and gaining at least two years of acute care or ICU bedside experience. From there, move into a case management or utilization review role to build familiarity with payer criteria and discharge planning. Earning a certified case manager (CCM) credential or an accredited case manager (ACM) credential strengthens your candidacy significantly and is required by many employers.
Can you get hired as an intensive care coordinator with little experience?
Transitioning directly into an intensive care coordinator role without ICU experience is difficult, but not impossible if you have strong bedside experience in a step-down or telemetry unit combined with exposure to discharge planning or insurance authorization. Some health systems offer structured case management fellowships or residencies that bring experienced nurses into the coordinator function with on-the-job training.
What does the intensive care coordinator interview process look like?
Most employers conduct a phone screen followed by one or two in-person or video interviews with the care management director and sometimes a physician champion or utilization review nurse. Expect scenario-based questions about handling a payer denial, coordinating a complex discharge, or managing competing physician preferences. Some panels ask you to demonstrate familiarity with criteria tools or walk through a real case from your experience.
Where can I find and apply to intensive care coordinator jobs?
You can find and apply to intensive care coordinator jobs on Migrate Mate, which lists current openings from hospitals, health systems, and insurance organizations across the United States. Search the listings to find roles that match your clinical background and credentials, then apply directly to each one that fits.
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