IT Service Management Jobs in Nebraska

The work we do matters!

Hiring Agency:

Education - Agency 13

Location:

Lincoln, NE

Hiring Rate:

$37.346

Job Posting:

JR2026-00027731 Data Quality & Business Analyst (IT Business Systems Analyst) (Open)

Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):

07-17-2026

Job Description:

At the Nebraska Department of Education, good data means good decisions — and good decisions mean better outcomes for Nebraska's K-12 students. As a Data Quality & Business Analyst, you'll dig into business processes and system operations to make sure NDE's systems are accurate, efficient, and built to last. If you're a detail-oriented puzzler who wants to make sure things work exactly as they should, this role is for you.

You'll collaborate across offices to analyze and document business needs, evaluate software solutions, coordinate cross-functional projects, and ensure program logic is correct and calculating the way it should. It's methodical, meaningful work in service of "Good Life, Great Schools, Excellent Education."

**The Nebraska Department of Education does not sponsor or transfer non-immigrant work visas for these positions.**

Office Location: This position is assigned to our office located at 84th & O St, Lincoln, NE.

Pay Grade 10: $37.346/hour

This rate is based upon available budget funds; any offer will be made at this rate.

Teammates Enjoy

In addition to being part of meaningful work and making a difference through public service, our Total Compensation package includes over $20,000 in additional Benefits value! See full benefits information at https://statejobs.nebraska.gov/index.html#benefits

• Competitive benefits, paid time off, and retirement
  • 79% employer-paid health insurance, dental, vision, long and short-term disability, flex spending and health savings accounts, employee discount program, and more!
  • Generous vacation and sick leave earnings each year (starting at 12 days each!), plus a variety of other leave types
  • 156% state-matched retirement (yes, that’s $1.56 for every dollar!) with a guaranteed 5% return
• Thirteen paid holidays per year

Essential Functions

• Provides technical assistance related to automated testing applications and methodologies, and assists with development and delivery of training opportunities in utilizing automated testing.
• Collaborates to determine business needs and requirements, agree on system principles, and analyze and document business processes.
• Coordinates project planning and cross-functional initiatives within other Offices at the Nebraska Department of Education.
• Researches, evaluates, and recommends software application solutions to business needs and serves as primary contact for application developers to answer workflow and application design questions.
• Documents business system operations and modifications, participates in system analysis and design, develops specifications, and performs testing (e.g., creating and maintaining manual/automated test scripts and suites, executing test cases, analyzing outcomes, conducting automated regression tests).
• Ensures business processes and operations are in compliance with industry standards for accuracy, efficiency, and reliability.
• Maintains regular & reliable attendance, possesses a valid driver’s license and travels independently, and works in a variety of settings.

Working Conditions and Travel :

This position requires approximately 90% of work time spent in an office environment; the remaining 10% is spent traveling or working in alternative sites such as schools, educational service units, and other service agencies. There is also approximately five days of overnight travel per year.

Requirements / Qualifications

Minimum Qualifications:

Bachelor’s degree in a related field and two years of experience related to the essential functions of the position. Any equivalent education and\or work experience may be substituted in order to meet the minimum qualifications of the position.

Preferred Qualifications:

Certification related to Lean Six Sigma or ITIL Service Management, experience with automated testing systems (e.g., Selenium, Playwright), and understanding of educational entities and K-12 education environments.

If you have any questions about this posting or working at NDE, please email us at nde.hrjobpostings@nebraska.gov .

If you're currently employed by the State of Nebraska, please don't apply through this external career site. Instead, log in to Workday and open the Jobs Hub - Internal Apply app from your home landing page. You can access Workday anytime through the Link web page: https://link.nebraska.gov/

Benefits

We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.

Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits

Equal Opportunity Statement

The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.