IT Support Specialist Internships
It support specialist internships give university students, recent graduates, and early-career switchers hands-on project experience, mentorship from working support engineers, and, at many employers, a path toward a full-time offer. Openings are concentrated in {{top_industries_phrase}}, with Saab, School Specialty, and WebstaurantStore among the employers posting roles now.
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AB Facility Services (ABFS) is a trusted facility solutions partner delivering integrated maintenance and building support services. We help organizations create and maintain safe, efficient, high-performing, and welcoming environments.
We are seeking a Part-Time Entry-Level IT Support Technician to provide day-to-day technical support to employees and assist with maintaining our office technology and systems. This is an excellent opportunity for a hands-on, dependable, and customer-service-oriented IT professional who enjoys troubleshooting and supporting users.
The ideal candidate will have approximately 3 years of hands-on IT support experience, with a strong understanding of Windows systems, IP phones, networking, firewalls, and employee onboarding/offboarding. This position is expected to work approximately 15–20 hours per week, with occasional onsite support as needed.
Responsibilities
- Provide first-level IT support to employees for hardware, software, login, email, printer, phone, and connectivity issues.
- Troubleshoot Windows operating systems, Microsoft 365, computers, peripherals, and common software issues.
- Support and troubleshoot IP phones, basic network connectivity, Wi-Fi, and related equipment.
- Assist with basic network and firewall troubleshooting and escalate more complex issues when necessary.
- Set up, configure, and maintain computers, monitors, phones, printers, and other IT equipment.
- Assist with employee onboarding and offboarding, including computer setup, account access, equipment assignment, and removal of access.
- Assist with user accounts, passwords, permissions, and access to company systems.
- Troubleshoot issues with company applications and coordinate with vendors or IT partners when additional support is required.
- Maintain accurate inventory of computers, equipment, phones, and other IT assets.
- Document IT issues, troubleshooting steps, solutions, and equipment changes.
- Provide occasional onsite IT support at office and field locations.
- Assist with maintaining an organized, secure, and efficient IT environment.
- Perform other IT-related duties and projects as assigned.
Qualifications
- Approximately 3 years of hands-on IT support, help desk, technical support, or related experience.
- Strong working knowledge of Windows operating systems and Microsoft 365.
- Experience troubleshooting computers, hardware, software, printers, and peripheral devices.
- Working knowledge of IP phones, basic networking, Wi-Fi, TCP/IP, and connectivity troubleshooting.
- Familiarity with firewalls and basic network troubleshooting.
- Experience supporting employee onboarding and offboarding from an IT perspective.
- Strong problem-solving and troubleshooting skills.
- Ability to communicate technical information clearly to non-technical employees.
- Reliable, organized, responsive, and comfortable working independently.
- Strong customer service skills and a professional approach when supporting employees.
- IT education, internship, or certification is a plus.
- CompTIA A+ or other IT certification is preferred but not required.
Schedule
- Part-time: approximately 15–20 hours per week
- Schedule can be discussed based on business needs and candidate availability.
- Occasional onsite support may be required.
What We’re Looking For
We are looking for someone who is hands-on, dependable, solutions-oriented, and comfortable working directly with employees. The ideal candidate does not need to know everything but should be able to troubleshoot independently, identify when an issue needs to be escalated, and continue learning as our technology needs evolve.
IT Support Specialist Internship Market
Who's Hiring
Tips for Your IT Support Specialist Internship Search
Apply before the role feels urgent
Large employers recruit summer it support specialist interns the preceding fall, meaning the best structured programs close months before the start date. Smaller companies and co-op programs post closer to when the role begins. Start watching listings in late summer and move as soon as relevant roles appear.
Build a home lab you can point to
Hiring teams evaluating it support specialist interns cannot assess work history you do not have, so give them something concrete. Document a home lab, a troubleshooting project, or a virtual environment you configured, name the tools and platforms involved, and link to a write-up or repository they can review before the interview.
Work your campus network and apply directly at the same time
Campus career fairs surface structured programs tied to your university, and your career center staff often know which employers recruit from your school before roles post publicly. Applying directly to companies running smaller cohorts alongside that campus activity widens the pool you reach and keeps you from depending on a single channel.
Practice troubleshooting out loud before your screen
It support specialist intern interviews typically include a technical scenario or troubleshooting walkthrough. Practice explaining your diagnostic steps aloud, not just arriving at an answer, because interviewers weigh how you think through a problem as much as the resolution. Walk through common connectivity, account access, and hardware failure scenarios before your first screen.
Target structured internship programs built for newcomers
Larger employers run cohort-based it support specialist internship programs designed to train people new to the field, often paired with rotations across help desk, systems, and infrastructure teams. These programs recruit early and fill fast, so identify the ones that match your interests and apply in the first wave of their recruiting cycle.
Set your work-type filter before you start
On-site roles are 63% of the it support specialist internships listed here. Decide what arrangement you can commit to before you search, then filter by location and work type so you are not sorting through roles you cannot take. Migrate Mate's work-type filter lets you narrow the feed to remote, hybrid, or on-site listings in one step.
IT Support Specialist Internships: Frequently Asked Questions
How do I get an it support specialist internship?
Lead with coursework and personal projects rather than work history, since hiring teams expect limited experience at the intern level. Build a documented home lab or troubleshooting portfolio that gives recruiters something concrete to assess. Apply directly to companies you want, and attend campus career fairs, where recruiters often move faster for students they meet in person.
Can an it support specialist internship turn into a full-time job?
Many employers extend return offers to strong interns, but conversion is never guaranteed. What actually drives it for it support specialist interns is consistent performance on real tickets and projects, available headcount on the team, and asking about return-offer timing early in the internship. Position yourself for one without counting on it.
When should I apply for it support specialist internships?
Earlier than most expect. Large employers recruit summer interns the preceding fall, so applications open months before the start date. Smaller companies and co-op programs post closer to when the role begins, meaning openings appear year-round. Checking listings regularly is the most reliable way to catch new postings as they go live.
Are it support specialist internships paid?
Most professional it support specialist internships in the United States are paid. Compensation varies by company size, industry, and location, and listings show it where the employer discloses it. Unpaid internships exist but are less common in technical support roles, particularly at established companies with structured intern programs.
What should an it support specialist internship resume include?
Lead with projects, not work history. Include two or three documented projects naming the tools, platforms, or systems you worked with, and link to a portfolio, GitHub repository, or home lab write-up so reviewers can see the work directly. Add relevant coursework, any certifications in progress, and keep the resume to one page.
Are there remote it support specialist internships?
Yes. Remote and hybrid roles make up 37% of the it support specialist internship listings here, with the rest on-site. Remote cohorts fill fast, so apply early once you decide what arrangement works for you, and filter by work type to see those roles without sorting through positions you cannot take.
Can international students get it support specialist internships?
Yes. F-1 students can intern through CPT while enrolled or through OPT work authorization after finishing a degree, and the employer does not have to file anything for either, so many companies are open to international interns. Confirm your eligibility and timing with your university's international student office before accepting an offer.
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