IT Support Technician Jobs in Los Angeles, CA
IT Support Technician jobs in Los Angeles are in strong demand across entertainment, healthcare, and technology, with concentrations in Century City, Downtown LA, and the Westside tech corridor. Employers hiring right now include PlayStation, HDR, and SKIMS. See the openings below and apply to the ones that match your experience.
Find IT Support Technician JobsOverview
Showing 5 of 198+ IT Support Technician jobs
At Wilson Elser, we are redefining what it means to work at a national law firm. With more than 1,400 attorneys across 46 offices nationwide, we are recognized among the top 100 law firms by The American Lawyer and ranked #30 in the National Law Journal's survey of the nation's largest law firms.
Our continued success is built on a culture of collaboration, innovation, client service, and mutual respect. We are committed to fostering an environment where employees are empowered to grow their careers, contribute meaningfully, and thrive professionally.
Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our On-Site IT Support Analyst in our Los Angeles office.
This position is a full-time on site position.
The Position
This role provides on-site technology support to our attorneys and staff in an assigned office location. Acting as a resident technology support expert, it is expected for this role to properly troubleshoot and resolve hardware, software, and peripheral issues reported by all personnel working at that assigned office location. As a local representative of Wilson Elser's national IT department, the ideal candidate thrives on working in a fast-paced, growing environment and has the ability to provide white-glove, concierge-level services while juggling multiple demands.
Key Responsibilities:
- Understand and execute standard operating procedures for imaging and deploying computer equipment for onboarding new hires.
- Collect and track equipment from departed end users following standardized asset tracking procedures.
- Provide support for video conferencing and related A/V on-site systems.
- Install, configure, and troubleshoot software, including document management, Microsoft office applications, remote conferencing tools, and financial systems.
- Coordinate user requirements with regional supervisors, management, and other IT teams.
- Build service-based relationships with the attorneys and staff, while utilizing exceptional customer service skills.
- Collaborate with other team members on tasks or requests, in an efficient and expeditious manner.
- Evaluate and record tickets for ongoing requests for new hardware, software installations, and incidents reported by end users within your assigned office.
- Adhere to organizational change management processes.
- Perform special duties, tasks, or projects, as required.
Qualifications
- Minimum 2 years in technical support on IT hardware, software, and desktop peripherals, including but not limited to:
- Windows 10 & Windows 11 Operating Systems
- Microsoft Office O365 with a strong acumen in Outlook
- Desktop client v. web-based applications
- Active Directory & Azure AD
- Zoom Rooms & Microsoft Teams
- Desktop Driver Controls
- All-in-One Monitors
- VPN, Remote Access, & Cloud Network Access
- Virtual Desktop Environments and Functions
- Cloud & On-Prem Telephony functions
- Desktop imaging & BIOS controls
- LAN and SD-WAN support
- Minimum 3 years working in ITSM and ITIL environments.
- Self-starter with the ability to manage own time effectively and work autonomously.
- Ability to lift and move items up to 50 lbs.
- Ability to travel throughout the region, if needed.
- Experience working in an environment that promotes active listening, transparency, and customer-centric service.
- Experience in system operations and/or administration a plus.
- Prior law firm experience a big plus.
- Strong analytical and problem-solving skills.
- Excellent verbal and written communication skills.
- Certifications in CompTIA A+, CompTIA Network+, or MCDST, HDI Support Center Analyst.
- ITIL4 certification preferred (in-house training is available).
Education
- Bachelor's degree in Computer Science, Information Security, or other related field. Or equivalent work experience.
- Certifications in CompTIA A+, CompTIA Network+, or MCDST, HDI Support Center Analyst, or ITIL preferred but not required.
Why Should You Apply?
- Benefits: Outstanding benefits package, including 401k match and generous PTO plan
- Career Growth: Ample opportunities for professional development and advancement
- Employee Perks: Access to corporate discount plans and other benefits
Wilson Elser welcomes submissions of candidates for our open positions exclusively from recruitment agencies with an active, signed fee agreement who have been granted access to a position through our dedicated Recruitment Agency Portal. We are unable to consider submissions from recruitment agencies without a current (dated as of 7/1/2024) agreement in place. We appreciate your understanding. For collaboration inquiries or to establish an agreement, please contact us at talentacquisition@wilsonelser.com.
Wilson Elser is committed to a collegial work environment in which all individuals are treated with respect and dignity. It is the Firm's policy that employment will be based on merit, qualifications, and competence. Further, employment decisions will be made without regard to an applicants race, color, age, sex, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation or preference, gender identity, physical or mental disability, status as a victim of domestic violence, sex offenses, or stalking, past or present service in the uniformed services or application or obligation to serve in the uniformed services, or any other characteristic protected by law.
Wilson Elser endeavors to make the Wilson Elser website accessible to any and all users. You may review our Accessibility Policy here.
California Residents may review our CCPA notice for applicants and employees here.
Wilson Elser participates in the federal E-Verify program. With respect to all new hires, we provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization.
Please review the official posters for detailed information regarding your rights and protections
Download the E-Verify Participation Poster (English & Spanish)
Download the Right to Work Poster (English & Spanish)
#ZR
At Wilson Elser, we are redefining what it means to work at a national law firm. With more than 1,400 attorneys across 46 offices nationwide, we are recognized among the top 100 law firms by The American Lawyer and ranked #30 in the National Law Journal's survey of the nation's largest law firms.
Our continued success is built on a culture of collaboration, innovation, client service, and mutual respect. We are committed to fostering an environment where employees are empowered to grow their careers, contribute meaningfully, and thrive professionally.
Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our On-Site IT Support Analyst in our Los Angeles office.
This position is a full-time on site position.
The Position
This role provides on-site technology support to our attorneys and staff in an assigned office location. Acting as a resident technology support expert, it is expected for this role to properly troubleshoot and resolve hardware, software, and peripheral issues reported by all personnel working at that assigned office location. As a local representative of Wilson Elser's national IT department, the ideal candidate thrives on working in a fast-paced, growing environment and has the ability to provide white-glove, concierge-level services while juggling multiple demands.
Key Responsibilities:
- Understand and execute standard operating procedures for imaging and deploying computer equipment for onboarding new hires.
- Collect and track equipment from departed end users following standardized asset tracking procedures.
- Provide support for video conferencing and related A/V on-site systems.
- Install, configure, and troubleshoot software, including document management, Microsoft office applications, remote conferencing tools, and financial systems.
- Coordinate user requirements with regional supervisors, management, and other IT teams.
- Build service-based relationships with the attorneys and staff, while utilizing exceptional customer service skills.
- Collaborate with other team members on tasks or requests, in an efficient and expeditious manner.
- Evaluate and record tickets for ongoing requests for new hardware, software installations, and incidents reported by end users within your assigned office.
- Adhere to organizational change management processes.
- Perform special duties, tasks, or projects, as required.
Qualifications
- Minimum 2 years in technical support on IT hardware, software, and desktop peripherals, including but not limited to:
- Windows 10 & Windows 11 Operating Systems
- Microsoft Office O365 with a strong acumen in Outlook
- Desktop client v. web-based applications
- Active Directory & Azure AD
- Zoom Rooms & Microsoft Teams
- Desktop Driver Controls
- All-in-One Monitors
- VPN, Remote Access, & Cloud Network Access
- Virtual Desktop Environments and Functions
- Cloud & On-Prem Telephony functions
- Desktop imaging & BIOS controls
- LAN and SD-WAN support
- Minimum 3 years working in ITSM and ITIL environments.
- Self-starter with the ability to manage own time effectively and work autonomously.
- Ability to lift and move items up to 50 lbs.
- Ability to travel throughout the region, if needed.
- Experience working in an environment that promotes active listening, transparency, and customer-centric service.
- Experience in system operations and/or administration a plus.
- Prior law firm experience a big plus.
- Strong analytical and problem-solving skills.
- Excellent verbal and written communication skills.
- Certifications in CompTIA A+, CompTIA Network+, or MCDST, HDI Support Center Analyst.
- ITIL4 certification preferred (in-house training is available).
Education
- Bachelor's degree in Computer Science, Information Security, or other related field. Or equivalent work experience.
- Certifications in CompTIA A+, CompTIA Network+, or MCDST, HDI Support Center Analyst, or ITIL preferred but not required.
Why Should You Apply?
- Benefits: Outstanding benefits package, including 401k match and generous PTO plan
- Career Growth: Ample opportunities for professional development and advancement
- Employee Perks: Access to corporate discount plans and other benefits
Wilson Elser welcomes submissions of candidates for our open positions exclusively from recruitment agencies with an active, signed fee agreement who have been granted access to a position through our dedicated Recruitment Agency Portal. We are unable to consider submissions from recruitment agencies without a current (dated as of 7/1/2024) agreement in place. We appreciate your understanding. For collaboration inquiries or to establish an agreement, please contact us at talentacquisition@wilsonelser.com.
Wilson Elser is committed to a collegial work environment in which all individuals are treated with respect and dignity. It is the Firm's policy that employment will be based on merit, qualifications, and competence. Further, employment decisions will be made without regard to an applicants race, color, age, sex, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation or preference, gender identity, physical or mental disability, status as a victim of domestic violence, sex offenses, or stalking, past or present service in the uniformed services or application or obligation to serve in the uniformed services, or any other characteristic protected by law.
Wilson Elser endeavors to make the Wilson Elser website accessible to any and all users. You may review our Accessibility Policy here.
California Residents may review our CCPA notice for applicants and employees here.
Wilson Elser participates in the federal E-Verify program. With respect to all new hires, we provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization.
Please review the official posters for detailed information regarding your rights and protections
Download the E-Verify Participation Poster (English & Spanish)
Download the Right to Work Poster (English & Spanish)
#ZR
See All 198+ IT Support Technician Jobs in Los Angeles
Find roles in Los Angeles that match your experience and apply in just a few clicks.
Find IT Support Technician JobsIT Support Technician Job Market in Los Angeles
Who's Hiring
- PlayStation16
- HDR8
- SKIMS8
- Zones8
- Altruist8
Top Industries Hiring
- Technology & Software16
- Construction & Real Estate8
- Consulting & Professional Services8
IT Support Technician Jobs in Los Angeles: Frequently Asked Questions
How do I get a it support technician job in Los Angeles?
Focus your search on the sectors that dominate Los Angeles hiring: entertainment studios in Burbank and Culver City, healthcare networks in the Medical Mile corridor, and tech companies along the Westside. Certifications like CompTIA A+ and Microsoft 365 carry weight with local employers. Candidates who can point to experience supporting large user bases or AV systems stand out in a market where media and creative production are central to daily operations.
Which companies hire it support technicians in Los Angeles?
Companies currently hiring it support technicians in Los Angeles include PlayStation, HDR, and SKIMS, per current listings on Migrate Mate as of November 2026. Los Angeles draws a wide mix of employer types, from major entertainment studios and hospital systems to aerospace firms and fast-growing tech startups, giving candidates strong variety in the kinds of environments and tech stacks they can work within.
Are there remote it support technician jobs in Los Angeles?
Yes, though it support technician roles are often hands-on and tied to physical office environments, which limits full remote availability compared to desk-based tech roles. About 44% of it support technician openings tied to Los Angeles are remote or hybrid as of November 2026, with hybrid arrangements more common than fully remote. Tier 1 helpdesk and software troubleshooting functions are the most likely to offer remote flexibility in the Los Angeles market.
How can I get a it support technician job in Los Angeles with little or no experience?
The most realistic entry path in Los Angeles is a helpdesk or desktop support role at a mid-size company, a managed service provider serving local small businesses, or one of the city's large healthcare networks, which hire frequently at the junior level. Community colleges in the Los Angeles area offer CompTIA and ITIL prep programs that local employers recognize. Volunteering IT support at nonprofits or community organizations in areas like East LA or South LA can also build a verifiable portfolio of hands-on work.
Which industries hire the most it support technicians in Los Angeles?
Los Angeles it support technician roles concentrate in Technology & Software, Construction & Real Estate, and Consulting & Professional Services, based on current listings on Migrate Mate as of November 2026. Los Angeles's scale as a hub for entertainment production, a major healthcare provider network, and a growing technology sector creates consistent demand for on-site and hybrid technical support across all three industries year-round.
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