IT Support Technician Jobs in California
IT Support Technician jobs in California concentrate heavily in technology, healthcare, education, and financial services, with demand running from entry-level help-desk roles through senior systems support positions. The largest hiring activity is in the San Francisco Bay Area, Los Angeles, and San Diego, where established employers like Kaiser Permanente, Apple, and the University of California system maintain substantial IT support operations. Cloud infrastructure, cybersecurity fundamentals, and enterprise help-desk support are the most in-demand specialties across California's market. Find a role that fits below and apply directly.
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At Wilson Elser, we are redefining what it means to work at a national law firm. With more than 1,400 attorneys across 46 offices nationwide, we are recognized among the top 100 law firms by The American Lawyer and ranked #30 in the National Law Journal's survey of the nation's largest law firms.
Our continued success is built on a culture of collaboration, innovation, client service, and mutual respect. We are committed to fostering an environment where employees are empowered to grow their careers, contribute meaningfully, and thrive professionally.
Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our On-Site IT Support Analyst in our Los Angeles office.
This position is a full-time on site position.
The Position
This role provides on-site technology support to our attorneys and staff in an assigned office location. Acting as a resident technology support expert, it is expected for this role to properly troubleshoot and resolve hardware, software, and peripheral issues reported by all personnel working at that assigned office location. As a local representative of Wilson Elser's national IT department, the ideal candidate thrives on working in a fast-paced, growing environment and has the ability to provide white-glove, concierge-level services while juggling multiple demands.
Key Responsibilities:
- Understand and execute standard operating procedures for imaging and deploying computer equipment for onboarding new hires.
- Collect and track equipment from departed end users following standardized asset tracking procedures.
- Provide support for video conferencing and related A/V on-site systems.
- Install, configure, and troubleshoot software, including document management, Microsoft office applications, remote conferencing tools, and financial systems.
- Coordinate user requirements with regional supervisors, management, and other IT teams.
- Build service-based relationships with the attorneys and staff, while utilizing exceptional customer service skills.
- Collaborate with other team members on tasks or requests, in an efficient and expeditious manner.
- Evaluate and record tickets for ongoing requests for new hardware, software installations, and incidents reported by end users within your assigned office.
- Adhere to organizational change management processes.
- Perform special duties, tasks, or projects, as required.
Qualifications
- Minimum 2 years in technical support on IT hardware, software, and desktop peripherals, including but not limited to:
- Windows 10 & Windows 11 Operating Systems
- Microsoft Office O365 with a strong acumen in Outlook
- Desktop client v. web-based applications
- Active Directory & Azure AD
- Zoom Rooms & Microsoft Teams
- Desktop Driver Controls
- All-in-One Monitors
- VPN, Remote Access, & Cloud Network Access
- Virtual Desktop Environments and Functions
- Cloud & On-Prem Telephony functions
- Desktop imaging & BIOS controls
- LAN and SD-WAN support
- Minimum 3 years working in ITSM and ITIL environments.
- Self-starter with the ability to manage own time effectively and work autonomously.
- Ability to lift and move items up to 50 lbs.
- Ability to travel throughout the region, if needed.
- Experience working in an environment that promotes active listening, transparency, and customer-centric service.
- Experience in system operations and/or administration a plus.
- Prior law firm experience a big plus.
- Strong analytical and problem-solving skills.
- Excellent verbal and written communication skills.
- Certifications in CompTIA A+, CompTIA Network+, or MCDST, HDI Support Center Analyst.
- ITIL4 certification preferred (in-house training is available).
Education
- Bachelor's degree in Computer Science, Information Security, or other related field. Or equivalent work experience.
- Certifications in CompTIA A+, CompTIA Network+, or MCDST, HDI Support Center Analyst, or ITIL preferred but not required.
Why Should You Apply?
- Benefits: Outstanding benefits package, including 401k match and generous PTO plan
- Career Growth: Ample opportunities for professional development and advancement
- Employee Perks: Access to corporate discount plans and other benefits
Wilson Elser welcomes submissions of candidates for our open positions exclusively from recruitment agencies with an active, signed fee agreement who have been granted access to a position through our dedicated Recruitment Agency Portal. We are unable to consider submissions from recruitment agencies without a current (dated as of 7/1/2024) agreement in place. We appreciate your understanding. For collaboration inquiries or to establish an agreement, please contact us at talentacquisition@wilsonelser.com.
Wilson Elser is committed to a collegial work environment in which all individuals are treated with respect and dignity. It is the Firm's policy that employment will be based on merit, qualifications, and competence. Further, employment decisions will be made without regard to an applicants race, color, age, sex, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation or preference, gender identity, physical or mental disability, status as a victim of domestic violence, sex offenses, or stalking, past or present service in the uniformed services or application or obligation to serve in the uniformed services, or any other characteristic protected by law.
Wilson Elser endeavors to make the Wilson Elser website accessible to any and all users. You may review our Accessibility Policy here.
California Residents may review our CCPA notice for applicants and employees here.
Wilson Elser participates in the federal E-Verify program. With respect to all new hires, we provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization.
Please review the official posters for detailed information regarding your rights and protections
Download the E-Verify Participation Poster (English & Spanish)
Download the Right to Work Poster (English & Spanish)
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See All 198+ IT Support Technician Jobs in California
Find roles in California that match your experience and apply in just a few clicks.
Find IT Support Technician JobsIT Support Technician Jobs by City in California
Where California roles are concentrated, by current openings.
IT Support Technician Job Market in California
A snapshot from current California openings, updated as new roles post.
Who's Hiring
- Amazon10

- Courser5

- Tesla3

- GSES2G
- Ohalo2

Top Industries Hiring
- Technology & Software
- Science & Research
- Staffing & Recruiting
- Banking & Financial Services
- Retail
What California Employers Look For
The qualifications that appear most often in IT support technician jobs across California.
- CompTIA A+ certification or equivalent vendor-neutral credential strongly preferred by California employers
- One or more years of hands-on desktop, network, or help-desk support experience
- Proficiency troubleshooting Windows and macOS environments in enterprise or institutional settings
- Familiarity with ticketing platforms such as ServiceNow, Jira, or Zendesk
- Working knowledge of Active Directory, Microsoft 365, and basic network configuration
- Strong written and verbal communication skills for a diverse California user base
IT Support Technician Jobs in California: Frequently Asked Questions
How do you become a it support technician in California?
California does not require a state-issued license to work as an it support technician, so the path runs through education and industry credentials. Most employers expect at least a high school diploma or associate degree in information technology or a related field, combined with a recognized certification such as CompTIA A+ or Network+. Community colleges across California, including those in the Los Angeles and Bay Area systems, offer affordable IT programs designed to meet local employer expectations.
Which companies hire it support technicians in California?
Companies currently hiring it support technicians in California include Amazon, Courser, and Tesla, per current listings on Migrate Mate as of November 2026. California's concentration of technology headquarters, large public university campuses, and major health systems means sustained, year-round demand for on-site and hybrid support roles.
Which California cities have the most it support technician jobs?
Los Angeles, San Francisco, and San Jose have the most it support technician openings in California. The Bay Area's density of technology headquarters drives volume in that region, while Los Angeles and San Diego draw demand from entertainment, defense contractors, healthcare systems, and large public institutions that require ongoing on-site technical support.
Are there remote it support technician jobs in California?
Yes, but they're limited compared to fully desk-based roles, since much it support technician work requires physical access to hardware and on-site users. About 27% of it support technician openings tied to California are remote or hybrid as of November 2026, and these tend to favor senior-level or specialized positions. Tier-two help desk, software troubleshooting, and systems administration tasks are the most likely to appear in remote or hybrid formats.
How can I get hired as a it support technician in California with little or no experience?
The most realistic entry path is a help-desk or IT technician apprenticeship or an entry-level service desk role, which large California employers such as Kaiser Permanente, UC campuses, and county government agencies post regularly for candidates without prior experience. Earning a CompTIA A+ certification before applying gives a measurable edge, and many California community college IT programs include vouchers for that exam. Adjacent roles like administrative coordinator or AV support assistant at California schools, hospitals, or municipalities also serve as practical stepping stones.
Where can I find and apply to it support technician jobs in California?
You can find and apply to it support technician jobs in California on Migrate Mate, which lists current California openings updated regularly. Search for roles by city or region, find the positions that fit your experience level and specialty, and apply directly to each employer through the listing.
See All 198+ IT Support Technician Jobs in California
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