IT Support Technician Jobs in Texas
IT Support Technician jobs in Texas are concentrated in Houston, Dallas-Fort Worth, and Austin, where large employers like Dell Technologies, AT&T, and HCA Healthcare maintain substantial IT operations and hire at every level from entry-level help desk to senior systems support. Demand is strongest for technicians with experience in network troubleshooting, endpoint management, and cloud-based ticketing systems, reflecting the enterprise and healthcare technology footprint across the state. Texas ranks among the most active markets in the country for this role, with consistent openings across corporate campuses, government contractors, and healthcare networks. See the openings below and apply to the ones that match your experience.
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Contractor Opportunity: IT Live Helpdesk Support Representative
Location: Remote – San Antonio, TX
Engagement Type: Contractor via Third-Party Supplier
Contracting Entity: Accenture
Supplier of Record: Experis / Manpower Group
Start Date: 11/30/2026
Duration: 12 Months with potential for extension
About the Role
We are seeking qualified contractors to fulfill the role of an IT Live Helpdesk Support Representative, who will leverage their call center experience, customer service skills, problem solving, and attention to detail to deliver a positive customer experience. The right candidate will enjoy building relationships with customers, adapt quickly to change, and demonstrate grit that will inspire others to strive for superior results.
This opportunity is open to individuals located in San Antonio, TX and/or surrounding areas.
Contractors will be engaged and paid by a third-party payroll supplier, Experis / Manpower Group, which will serve as the employer of record for tax and compliance purposes.
Key Responsibilities
Core Duties
Respond to customer IT issues and service requests, providing friendly and professional first-level support.
-
Troubleshoot common technical issues using available knowledge resources and escalate issues when additional assistance is needed. -
Accurately document, track, escalate, and follow up on incidents through resolution. -
- Maintain timely communication with customers while working to meet established service-level expectations.
Deliverables or Project Scope
Provide timely first-level resolution or appropriate escalation of IT incidents and service requests.
-
Maintain complete and accurate documentation of troubleshooting activities and outcomes. -
- Support customer satisfaction through professional communication and consistent follow-up.
Collaboration Tools or Platforms
IT incident/ticketing system, with ServiceNow experience preferred
-
Microsoft Windows and Microsoft Office -
- Support technologies related to network connectivity, printing, and email services
Qualifications
Associate's degree required
-
Minimum 1 year of IT Help Desk call handling experience -
Experience providing technical customer service in a help desk or call center environment -
Working knowledge of Windows, Microsoft Office, network connectivity, printing, and email -
- Strong customer service, communication, problem-solving, and organizational skills
Preferred Qualifications
Experience with ServiceNow-
- Ability to effectively manage multiple requests while remaining calm and professional in a fast-paced support environment
Additional Information / Requirements
Ability to work remotely and reside within 30 minutes of San Antonio, TX-
- Proficiency in IT support platforms and troubleshooting methodologies
How to Apply
Please register and submit your resume at Avature Contractor Exchange. Qualified candidates will be contacted by Accenture’s Direct Sourcing team for initial screening, then by Experis / Manpower Group for next steps.
Compliance Notes
This is a contractor role administered through a third-party payroll supplier. The supplier will determine compensation, benefits, and applicable employment policies. The contractor will not be eligible for employee benefits from Accenture.
The supplier will ensure compliance with applicable federal and state laws including ADA, FMLA, and local ordinances.
Contractors must have work authorization that does not now or in the future require sponsorship of a visa for work authorization in the United States.
Individuals currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Contractor candidates will not be obligated to disclose sealed or expunged records of conviction or arrest. A criminal conviction history is not an absolute bar to engagement with Accenture.
Accenture will not discriminate against individuals because they have inquired about, discussed, or disclosed their own pay or the pay of another individual. Those with access to compensation information as a part of their job functions may not disclose such information unless the disclosure is:
- In response to a formal complaint or charge,
- In furtherance of an investigation, proceeding, hearing, or action, or
- Consistent with Accenture’s legal duty to furnish information
California residents or those planning to work from Los Angeles County should review additional notifications here.
Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the contractor engagement process.
Compensation Disclosure
Compensation for contractor roles supporting Accenture is determined by the contractor’s employer, Experis / Manpower Group, and varies depending on factors such as location, role, skill set, and experience.
As required by law, below you’ll find the reasonable range of compensation Experis / Manpower Group expects to pay for this role as set forth below.
We anticipate this contractor role will be posted until 11/20/2026.
Experis / Manpower Group offers a market competitive suite of benefits that may include medical, prescription drug, dental, and vision coverage; Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA); 401(k) retirement savings plans; supplemental life insurance; short-term and long-term disability insurance; business travel insurance; employee assistance and wellness programs; commuter benefits; and additional voluntary benefits such as identity protection, legal services, and critical illness, accident, and hospital indemnity insurance.
Drug-Free Workspace
Accenture maintains a drug-free workplace. Engaging in illegal activities, including drug abuse, may result in termination or other appropriate action. The unlawful manufacture, sale, distribution, transfer, dispensation, possession, or use of controlled substances or marijuana in the workplace is strictly prohibited.
Equal Employment Opportunity Statement
Accenture believes that no one should be discriminated against because of their differences. All decisions regarding contractor engagement shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis protected by applicable law.
Accenture’s commitment to diversity and inclusion extends to all individuals performing services on its behalf, including those engaged through third-party suppliers. For details, view a copy of the Accenture Equal Opportunity Statement.
Accenture is an EEO and Affirmative Action supporter of Veterans and Individuals with Disabilities and is committed to providing veteran engagement opportunities.
Accenture is committed to fostering an inclusive environment and ensuring equal opportunity for individuals with disabilities or religious observances. If you are hired to perform services as a contractor for Accenture, you may request reasonable accommodations through the supplier, which will coordinate with Accenture as needed to support your ability to perform essential job functions.
Contractor Opportunity: IT Live Helpdesk Support Representative
Location: Remote – San Antonio, TX
Engagement Type: Contractor via Third-Party Supplier
Contracting Entity: Accenture
Supplier of Record: Experis / Manpower Group
Start Date: 11/30/2026
Duration: 12 Months with potential for extension
About the Role
We are seeking qualified contractors to fulfill the role of an IT Live Helpdesk Support Representative, who will leverage their call center experience, customer service skills, problem solving, and attention to detail to deliver a positive customer experience. The right candidate will enjoy building relationships with customers, adapt quickly to change, and demonstrate grit that will inspire others to strive for superior results.
This opportunity is open to individuals located in San Antonio, TX and/or surrounding areas.
Contractors will be engaged and paid by a third-party payroll supplier, Experis / Manpower Group, which will serve as the employer of record for tax and compliance purposes.
Key Responsibilities
Core Duties
Respond to customer IT issues and service requests, providing friendly and professional first-level support.
-
Troubleshoot common technical issues using available knowledge resources and escalate issues when additional assistance is needed. -
Accurately document, track, escalate, and follow up on incidents through resolution. -
- Maintain timely communication with customers while working to meet established service-level expectations.
Deliverables or Project Scope
Provide timely first-level resolution or appropriate escalation of IT incidents and service requests.
-
Maintain complete and accurate documentation of troubleshooting activities and outcomes. -
- Support customer satisfaction through professional communication and consistent follow-up.
Collaboration Tools or Platforms
IT incident/ticketing system, with ServiceNow experience preferred
-
Microsoft Windows and Microsoft Office -
- Support technologies related to network connectivity, printing, and email services
Qualifications
Associate's degree required
-
Minimum 1 year of IT Help Desk call handling experience -
Experience providing technical customer service in a help desk or call center environment -
Working knowledge of Windows, Microsoft Office, network connectivity, printing, and email -
- Strong customer service, communication, problem-solving, and organizational skills
Preferred Qualifications
Experience with ServiceNow-
- Ability to effectively manage multiple requests while remaining calm and professional in a fast-paced support environment
Additional Information / Requirements
Ability to work remotely and reside within 30 minutes of San Antonio, TX-
- Proficiency in IT support platforms and troubleshooting methodologies
How to Apply
Please register and submit your resume at Avature Contractor Exchange. Qualified candidates will be contacted by Accenture’s Direct Sourcing team for initial screening, then by Experis / Manpower Group for next steps.
Compliance Notes
This is a contractor role administered through a third-party payroll supplier. The supplier will determine compensation, benefits, and applicable employment policies. The contractor will not be eligible for employee benefits from Accenture.
The supplier will ensure compliance with applicable federal and state laws including ADA, FMLA, and local ordinances.
Contractors must have work authorization that does not now or in the future require sponsorship of a visa for work authorization in the United States.
Individuals currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Contractor candidates will not be obligated to disclose sealed or expunged records of conviction or arrest. A criminal conviction history is not an absolute bar to engagement with Accenture.
Accenture will not discriminate against individuals because they have inquired about, discussed, or disclosed their own pay or the pay of another individual. Those with access to compensation information as a part of their job functions may not disclose such information unless the disclosure is:
- In response to a formal complaint or charge,
- In furtherance of an investigation, proceeding, hearing, or action, or
- Consistent with Accenture’s legal duty to furnish information
California residents or those planning to work from Los Angeles County should review additional notifications here.
Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the contractor engagement process.
Compensation Disclosure
Compensation for contractor roles supporting Accenture is determined by the contractor’s employer, Experis / Manpower Group, and varies depending on factors such as location, role, skill set, and experience.
As required by law, below you’ll find the reasonable range of compensation Experis / Manpower Group expects to pay for this role as set forth below.
We anticipate this contractor role will be posted until 11/20/2026.
Experis / Manpower Group offers a market competitive suite of benefits that may include medical, prescription drug, dental, and vision coverage; Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA); 401(k) retirement savings plans; supplemental life insurance; short-term and long-term disability insurance; business travel insurance; employee assistance and wellness programs; commuter benefits; and additional voluntary benefits such as identity protection, legal services, and critical illness, accident, and hospital indemnity insurance.
Drug-Free Workspace
Accenture maintains a drug-free workplace. Engaging in illegal activities, including drug abuse, may result in termination or other appropriate action. The unlawful manufacture, sale, distribution, transfer, dispensation, possession, or use of controlled substances or marijuana in the workplace is strictly prohibited.
Equal Employment Opportunity Statement
Accenture believes that no one should be discriminated against because of their differences. All decisions regarding contractor engagement shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis protected by applicable law.
Accenture’s commitment to diversity and inclusion extends to all individuals performing services on its behalf, including those engaged through third-party suppliers. For details, view a copy of the Accenture Equal Opportunity Statement.
Accenture is an EEO and Affirmative Action supporter of Veterans and Individuals with Disabilities and is committed to providing veteran engagement opportunities.
Accenture is committed to fostering an inclusive environment and ensuring equal opportunity for individuals with disabilities or religious observances. If you are hired to perform services as a contractor for Accenture, you may request reasonable accommodations through the supplier, which will coordinate with Accenture as needed to support your ability to perform essential job functions.
See All 143+ IT Support Technician Jobs in Texas
Find roles in Texas that match your experience and apply in just a few clicks.
Find IT Support Technician JobsIT Support Technician Jobs by City in Texas
Where Texas roles are concentrated, by current openings.
IT Support Technician Job Market in Texas
A snapshot from current Texas openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
- Education
- Insurance
- Consulting & Professional Services
What Texas Employers Look For
The qualifications that appear most often in IT support technician jobs across Texas.
- CompTIA A+ certification or equivalent vendor credential required by most Texas employers
- One or more years of hands-on help desk or desktop support experience
- Proficiency troubleshooting Windows and macOS operating systems and common enterprise software
- Experience with ticketing systems such as ServiceNow, Remedy, or Jira Service Management
- Strong verbal and written communication skills for end-user support and documentation
- Familiarity with Active Directory, Microsoft 365, and basic network connectivity concepts
IT Support Technician Jobs in Texas: Frequently Asked Questions
How do you become a it support technician in Texas?
Texas does not require a state-issued license to work as an it support technician, so the path runs through education and industry credentials. Most employers expect at least a high school diploma or GED alongside a CompTIA A+ certification, which is the recognized baseline for the field. An associate degree in information technology from a Texas community college, such as those offered through Lone Star College or Austin Community College, strengthens applications and opens doors to higher-level support roles.
Which companies hire it support technicians in Texas?
Companies currently hiring it support technicians in Texas include Amazon, SpaceX, and Quanta Services, per current listings on Migrate Mate as of November 2026. Texas's concentration of corporate headquarters, healthcare systems, and government contractors means demand is steady across both private-sector tech firms and large public institutions.
Which Texas cities have the most it support technician jobs?
Austin, Houston, and Dallas account for the largest share of it support technician openings in Texas. Dallas-Fort Worth's dense cluster of corporate headquarters and financial services firms, Houston's energy and healthcare sectors, and Austin's rapidly growing technology industry each generate consistent demand, while San Antonio benefits from strong military and government contracting activity at Joint Base San Antonio and surrounding federal agencies.
Are there remote it support technician jobs in Texas?
Yes, but they're less common than in purely desk-based roles because it support technicians frequently need to be on-site to handle hardware, cabling, and in-person user support. About 34% of it support technician openings tied to Texas are remote or hybrid as of November 2026, and those positions tend to focus on software troubleshooting, cloud administration, and tier-one help desk work that can be handled effectively over a remote connection.
How can I get hired as a it support technician in Texas with little or no experience?
The most realistic entry path is earning a CompTIA A+ certification first, which many Texas employers treat as a substitute for prior experience at the help desk level. Large Texas employers like Dell Technologies and HCA Healthcare run structured IT internship and apprenticeship programs that accept candidates without a work history in the field. Lateral moves from roles such as retail electronics associate, call center agent, or office administrator are common, especially when paired with a home lab portfolio or a completed associate degree from a Texas community college system.
Where can I find and apply to it support technician jobs in Texas?
You can find and apply to it support technician jobs in Texas on Migrate Mate, which lists current Texas openings across Houston, Dallas-Fort Worth, Austin, and beyond. Search for roles that match your experience level and certifications, then apply directly to the ones that fit your background and location preference.
See All 143+ IT Support Technician Jobs in Texas
Find roles in Texas that match your experience and apply in just a few clicks.
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