IT Support Technician Jobs in Florida
IT Support Technician jobs in Florida are among the most active in the Southeast, with steady demand across healthcare systems, hospitality technology, financial services, and state government agencies at every level from entry-level help desk to senior infrastructure support. The heaviest hiring concentrates in Miami, Tampa, and Orlando, where large employers like AdventHealth, Lockheed Martin, and Citigroup maintain substantial operations and ongoing IT staffing needs. The most sought-after specialties right now are cloud support, cybersecurity operations, and Microsoft 365 administration. Scan the live roles below and apply to whichever ones fit.
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University Operations:
University Operations at UCF is committed to creating a supportive and welcoming environment for our faculty, staff, students, and the broader community. We take pride in delivering exceptional service, sharing our expertise, and upholding the highest standards to ensure a world-class campus experience.
Visit our website or follow us on Facebook and Instagram to learn more.
The Opportunity:
University Operations is looking for a technically skilled and client-focused IT Client Support Specialist I to join a team dedicated to keeping UCF's technology environment running at its best. In this role, you'll serve as a trusted frontline resource for faculty, staff, and students — resolving hardware and software issues, supporting endpoint technologies, and delivering high-quality IT services through phone, email, remote, desk-side, and walk-up assistance. If you're passionate about making technology work for everyone, this is your opportunity to make a real impact at one of the nation's leading public research universities.
Responsibilities:
Provide technical support for hardware, software, operating systems, and university technology services through multiple support channels.
Install, configure, maintain, upgrade, diagnose, and repair desktops, laptops, workstations, peripherals, and related equipment.
Deploy and support Windows, macOS, and Linux operating systems, software applications, and endpoint configurations.
Troubleshoot hardware, software, and network connectivity issues using diagnostic and testing tools, escalating complex problems as needed.
Utilize enterprise management tools such as Microsoft Endpoint Configuration Manager (MECM), Active Directory (AD), Jamf, and DHCP to support endpoint management and client computing services.
Document, track, and manage incidents, requests, and resolutions in ServiceNow while following established ticketing and communication procedures.
Support Change, Request, Incident, and Problem Management processes in accordance with UCF IT and departmental standard operating procedures.
Create and maintain knowledge base articles, technical documentation, and support resources to improve service delivery and promote self-service solutions.
Educate and assist clients in the effective use of hardware, software, and university systems.
Coordinate with vendors and vendor escalation teams to troubleshoot issues and obtain replacement components when necessary.
Serve as a lead resource at the student walk-up support location, providing guidance and assistance to student workers and clients.
Monitor and achieve established service levels, objectives, key results (OKRs), and performance metrics.
Communicate effectively with clients, university stakeholders, IT teams, and external vendors to ensure timely issue resolution.
Provide functional direction and guidance to support staff, liaisons, and consultants to ensure consistent and timely delivery of IT support services.
Perform other duties as assigned, including temporarily providing supervisory support during supervisor absences or operational needs.
Minimum Qualifications:
High School Diploma or Equivalent and 4+ years of relevant experience or a Bachelor's degree and 0+ years of relevant experience or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6) .
Preferred Qualifications:
Experience providing technical support in a customer service-focused environment.
Experience working in a multi-OS environment, including Windows, macOS, and/or Linux.
Experience with one or more enterprise endpoint management tools, including MECM, Jamf, and/or Active Directory.
Familiarity with IT service management practices and ServiceNow.
Experience troubleshooting computer hardware, software, and network-related issues.
Strong communication, problem-solving, and client service skills.
Demonstrated ability to manage multiple competing priorities simultaneously while maintaining accuracy and attention to detail.
Experience supporting students, faculty, or staff in a higher education environment.
Special Instructions to the Applicants:
Position requires a valid Class E driver’s license. The position may involve driving to various locations on and off campus to conduct University business.
UCF IT is a critical service to the university, and there may be times when work extends beyond standard business hours, including evenings or weekends, to support projects or respond to impacts from emergencies on campus.
The anticipated hourly rate range for this position is $20.29 - $20.89. The final rate will be determined based on the candidate's qualifications, experience, and internal equity considerations.
All applicants must be authorized to work for any U.S. employer. Visa sponsorship is not available for this position, and the university cannot accommodate H-1B transfers or employment-based visa processing for individuals currently sponsored by another employer.
Are you ready to unleash YOUR potential?
As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you’ll play an integral role at one of the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 1 2 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you’ll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills , and you’ll have countless rewarding experiences that go well beyond a paycheck.
W orking at UCF has its perks! UCF offers:
Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
Paid time off, including annual and sick time off and paid holidays
Retirement savings options
Employee discounts, including tickets to many Orlando attractions
Education assistance
And more…For more benefits information, view the UCF Employee Benefits Guide .
Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.
Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.
Department
UCF ITWork Schedule
Monday - Friday, 8:00am - 5:00pmType of Appointment
RegularExpected Salary
$20.29 to NegotiableJob Posting End Date
09-25-2026-12-00-AMVeteran’s Preference:
Preference will be given to eligible veterans and their eligible spouses in accordance with Chapter 295 of the Florida Statutes. Applicants claiming preference are responsible for providing required documentation by the closing date of the position. For more information on Veterans’ Preference, please visit http://hr.ucf.edu/files/VeteransPreference.pdf
The University of Central Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.
As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.
UCF is proud to be a smoke-free campus and an E-Verify employer.
For general application or posting questions, please email talent@ucf.edu .
If an accommodation due to a disability is needed to apply for this position, please email onac@ucf.edu .
University Operations:
University Operations at UCF is committed to creating a supportive and welcoming environment for our faculty, staff, students, and the broader community. We take pride in delivering exceptional service, sharing our expertise, and upholding the highest standards to ensure a world-class campus experience.
Visit our website or follow us on Facebook and Instagram to learn more.
The Opportunity:
University Operations is looking for a technically skilled and client-focused IT Client Support Specialist I to join a team dedicated to keeping UCF's technology environment running at its best. In this role, you'll serve as a trusted frontline resource for faculty, staff, and students — resolving hardware and software issues, supporting endpoint technologies, and delivering high-quality IT services through phone, email, remote, desk-side, and walk-up assistance. If you're passionate about making technology work for everyone, this is your opportunity to make a real impact at one of the nation's leading public research universities.
Responsibilities:
Provide technical support for hardware, software, operating systems, and university technology services through multiple support channels.
Install, configure, maintain, upgrade, diagnose, and repair desktops, laptops, workstations, peripherals, and related equipment.
Deploy and support Windows, macOS, and Linux operating systems, software applications, and endpoint configurations.
Troubleshoot hardware, software, and network connectivity issues using diagnostic and testing tools, escalating complex problems as needed.
Utilize enterprise management tools such as Microsoft Endpoint Configuration Manager (MECM), Active Directory (AD), Jamf, and DHCP to support endpoint management and client computing services.
Document, track, and manage incidents, requests, and resolutions in ServiceNow while following established ticketing and communication procedures.
Support Change, Request, Incident, and Problem Management processes in accordance with UCF IT and departmental standard operating procedures.
Create and maintain knowledge base articles, technical documentation, and support resources to improve service delivery and promote self-service solutions.
Educate and assist clients in the effective use of hardware, software, and university systems.
Coordinate with vendors and vendor escalation teams to troubleshoot issues and obtain replacement components when necessary.
Serve as a lead resource at the student walk-up support location, providing guidance and assistance to student workers and clients.
Monitor and achieve established service levels, objectives, key results (OKRs), and performance metrics.
Communicate effectively with clients, university stakeholders, IT teams, and external vendors to ensure timely issue resolution.
Provide functional direction and guidance to support staff, liaisons, and consultants to ensure consistent and timely delivery of IT support services.
Perform other duties as assigned, including temporarily providing supervisory support during supervisor absences or operational needs.
Minimum Qualifications:
High School Diploma or Equivalent and 4+ years of relevant experience or a Bachelor's degree and 0+ years of relevant experience or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6) .
Preferred Qualifications:
Experience providing technical support in a customer service-focused environment.
Experience working in a multi-OS environment, including Windows, macOS, and/or Linux.
Experience with one or more enterprise endpoint management tools, including MECM, Jamf, and/or Active Directory.
Familiarity with IT service management practices and ServiceNow.
Experience troubleshooting computer hardware, software, and network-related issues.
Strong communication, problem-solving, and client service skills.
Demonstrated ability to manage multiple competing priorities simultaneously while maintaining accuracy and attention to detail.
Experience supporting students, faculty, or staff in a higher education environment.
Special Instructions to the Applicants:
Position requires a valid Class E driver’s license. The position may involve driving to various locations on and off campus to conduct University business.
UCF IT is a critical service to the university, and there may be times when work extends beyond standard business hours, including evenings or weekends, to support projects or respond to impacts from emergencies on campus.
The anticipated hourly rate range for this position is $20.29 - $20.89. The final rate will be determined based on the candidate's qualifications, experience, and internal equity considerations.
All applicants must be authorized to work for any U.S. employer. Visa sponsorship is not available for this position, and the university cannot accommodate H-1B transfers or employment-based visa processing for individuals currently sponsored by another employer.
Are you ready to unleash YOUR potential?
As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you’ll play an integral role at one of the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 1 2 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you’ll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills , and you’ll have countless rewarding experiences that go well beyond a paycheck.
W orking at UCF has its perks! UCF offers:
Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
Paid time off, including annual and sick time off and paid holidays
Retirement savings options
Employee discounts, including tickets to many Orlando attractions
Education assistance
And more…For more benefits information, view the UCF Employee Benefits Guide .
Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.
Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.
Department
UCF ITWork Schedule
Monday - Friday, 8:00am - 5:00pmType of Appointment
RegularExpected Salary
$20.29 to NegotiableJob Posting End Date
09-25-2026-12-00-AMVeteran’s Preference:
Preference will be given to eligible veterans and their eligible spouses in accordance with Chapter 295 of the Florida Statutes. Applicants claiming preference are responsible for providing required documentation by the closing date of the position. For more information on Veterans’ Preference, please visit http://hr.ucf.edu/files/VeteransPreference.pdf
The University of Central Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.
As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.
UCF is proud to be a smoke-free campus and an E-Verify employer.
For general application or posting questions, please email talent@ucf.edu .
If an accommodation due to a disability is needed to apply for this position, please email onac@ucf.edu .
See All 79 IT Support Technician Jobs in Florida
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Find IT Support Technician JobsIT Support Technician Jobs by City in Florida
Where Florida roles are concentrated, by current openings.
IT Support Technician Job Market in Florida
A snapshot from current Florida openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Retail
- Technology & Software
- Insurance
- E-Commerce & Online Marketplaces
What Florida Employers Look For
The qualifications that appear most often in IT support technician jobs across Florida.
- CompTIA A+ or equivalent certification required by most Florida employers
- One or more years of hands-on hardware, software, or help desk experience
- Proficiency troubleshooting Windows and macOS environments in enterprise settings
- Strong working knowledge of networking fundamentals including TCP/IP and DNS
- Familiarity with Microsoft 365 administration and Active Directory user management
- Clear written and verbal communication skills for supporting end users directly
IT Support Technician Jobs in Florida: Frequently Asked Questions
How do you become a it support technician in Florida?
Florida has no state-issued license required for IT support technician work, so the path runs through education and industry certification. Most Florida employers expect at least a high school diploma or associate degree in information technology, paired with a CompTIA A+ certification, which is the de facto entry credential across the state. Candidates who add Network+ or Security+ stand out in Florida's government contracting and healthcare hiring pools.
Which companies hire it support technicians in Florida?
Employers hiring it support technicians in Florida right now include Amazon, Wheelhouse IT, and Gr8ttek, based on current listings on Migrate Mate as of September 2026. Florida's mix of large hospital networks, defense contractors, financial institutions, and state agencies means demand comes from a wide range of sectors rather than a single dominant industry.
Which Florida cities have the most it support technician jobs?
Orlando, Tampa, and Fort Lauderdale account for the largest share of it support technician openings in Florida. Miami's concentration of financial services and international corporate offices drives volume in the south, Tampa's growing healthcare and cybersecurity cluster anchors the west coast market, and Orlando's hospitality technology infrastructure and defense contractors sustain consistent demand in the center of the state.
Are there remote it support technician jobs in Florida?
Yes, but they're less common than in purely desk-based roles because much of IT support involves hands-on hardware work and on-site user assistance. About 29% of it support technician openings tied to Florida are remote or hybrid as of September 2026, and those positions tend to focus on cloud administration, remote desktop support, and software troubleshooting rather than physical infrastructure tasks.
How can I get hired as a it support technician in Florida with little or no experience?
The most realistic entry path is a help desk or desktop support associate role, which Florida employers in healthcare and hospitality regularly fill without requiring prior professional experience. Large Florida institutions like AdventHealth and Florida's state agency IT departments run structured onboarding programs for junior technicians. Earning a CompTIA A+ certification before applying gives candidates a concrete credential, and volunteer IT support at local nonprofits or school districts provides verifiable hands-on experience that hiring managers in Florida recognize.
Where can I find and apply to it support technician jobs in Florida?
You can find and apply to it support technician jobs in Florida on Migrate Mate, which lists current Florida openings from employers actively hiring right now. Search the roles available, identify the ones that fit your experience and location, and apply directly to the positions that match.
See All 79 IT Support Technician Jobs in Florida
Find roles in Florida that match your experience and apply in just a few clicks.
Find IT Support Technician Jobs