IT Support Technician Jobs in New York
IT Support Technician jobs in New York represent one of the most active markets in the country, with demand concentrated in finance, healthcare, education, and media across experience levels from entry-level helpdesk through senior systems support. The largest hiring hubs are New York City, Buffalo, and Albany, where established employers like JPMorgan Chase, NYU Langone Health, and IBM maintain substantial IT support operations. The most in-demand specialties are endpoint management, Microsoft 365 administration, and service desk support. Find a role that fits below and apply directly.
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Company Description
ATTENTION TO ALL APPLICANTS: WE DO NOT OFFER ANY REMOTE POSTIONS AT THE MOMENT. THOSE WHO DO NOT LIVE NEAR NYC AREA, DO NOT APPLY. THANK YOU FOR UNDERSTANDING.
ETech 7 is a Managed IT Service Provider (MSP) servicing business in New York. As a result of our increasing growth, we're seeking an intern who is looking to become an IT professional with a team player personality to help us stay ahead of the curve. You must be bright, articulate, responsible, dedicated and show initiative with a personal interest in your work (limited hand-holding). We can guarantee you a casual, fun, friendly and rewarding work environment along with an amazing opportunity to learn and advance your career.
This position consists of a generous amount of dealing with end users balanced by the benefit of being exposed to many different IT systems and technologies that businesses use. On any given day, you might be expected to accomplish a vast array of tasks from something as simple as resetting a password to configuring and managing servers and networks across multiple client sites. The variety of work will only be limited by your ability and desire to learn new things.
Opportunity to work in an entrepreneurial culture directly with senior management, whose experience ranges from launching new businesses to managing large teams. Potential full-time opportunities will be available for proven candidates.
Job Description
ETech 7 Inc. is seeking an information technology student for an internship position. The position’s main focus will be to support clients' end-user environment and infrastructure. Administration and support of the following systems will be the focus of the position:
- Support of Windows 10 operating system within Active Directory environment.
- Endpoint hardware and helpdesk support.
- Patch management systems.
- Endpoint imaging systems.
- Microsoft Office Desktop Suite.
- Microsoft Office 365 and Sharepoint Administration.
- Windows 2012, 2016 and 2019 servers.
- Enterprise endpoint protection tools.
- Microsoft Azure.
- Troubleshoot hardware and software issues and identify solutions.
- Perform inventory of systems and system components.
- Candidate will be assigned to incorporate IT best practices into business operation.
- Assist in all other aspects of IT infrastructure.
Qualifications
- Ability to handle confidential information with professionalism and diplomacy
- Ability to multitask and prioritize assignments
- Ability to work well with a team and under limited supervision in a fast-paced environment
- Currently enrolled in or recently graduated from college or university in a related field
- Must be able to learn, understand, and apply new technologies
- Must be legally eligible to work in the country in which the position is located
- Must pass a ten (10) year background check and pre-employment drug test
- Strong interpersonal and customer service skills
- Strong research, analytical, problem-solving and decision making capabilities
- Working knowledge of MS Office, namely Excel, Outlook, Word.
Additional Information
Time Commitment / GPA: Seeking Interns in the NYC area with a GPA of at least 3.3 that can work part-time during the school year and full-time during the summer.
You will receive an allowance every two weeks to cover transportation and food costs. In addition, compensation depends on experience and could always be negotiable after a performance evaluation on your third month.
Company Description
ATTENTION TO ALL APPLICANTS: WE DO NOT OFFER ANY REMOTE POSTIONS AT THE MOMENT. THOSE WHO DO NOT LIVE NEAR NYC AREA, DO NOT APPLY. THANK YOU FOR UNDERSTANDING.
ETech 7 is a Managed IT Service Provider (MSP) servicing business in New York. As a result of our increasing growth, we're seeking an intern who is looking to become an IT professional with a team player personality to help us stay ahead of the curve. You must be bright, articulate, responsible, dedicated and show initiative with a personal interest in your work (limited hand-holding). We can guarantee you a casual, fun, friendly and rewarding work environment along with an amazing opportunity to learn and advance your career.
This position consists of a generous amount of dealing with end users balanced by the benefit of being exposed to many different IT systems and technologies that businesses use. On any given day, you might be expected to accomplish a vast array of tasks from something as simple as resetting a password to configuring and managing servers and networks across multiple client sites. The variety of work will only be limited by your ability and desire to learn new things.
Opportunity to work in an entrepreneurial culture directly with senior management, whose experience ranges from launching new businesses to managing large teams. Potential full-time opportunities will be available for proven candidates.
Job Description
ETech 7 Inc. is seeking an information technology student for an internship position. The position’s main focus will be to support clients' end-user environment and infrastructure. Administration and support of the following systems will be the focus of the position:
- Support of Windows 10 operating system within Active Directory environment.
- Endpoint hardware and helpdesk support.
- Patch management systems.
- Endpoint imaging systems.
- Microsoft Office Desktop Suite.
- Microsoft Office 365 and Sharepoint Administration.
- Windows 2012, 2016 and 2019 servers.
- Enterprise endpoint protection tools.
- Microsoft Azure.
- Troubleshoot hardware and software issues and identify solutions.
- Perform inventory of systems and system components.
- Candidate will be assigned to incorporate IT best practices into business operation.
- Assist in all other aspects of IT infrastructure.
Qualifications
- Ability to handle confidential information with professionalism and diplomacy
- Ability to multitask and prioritize assignments
- Ability to work well with a team and under limited supervision in a fast-paced environment
- Currently enrolled in or recently graduated from college or university in a related field
- Must be able to learn, understand, and apply new technologies
- Must be legally eligible to work in the country in which the position is located
- Must pass a ten (10) year background check and pre-employment drug test
- Strong interpersonal and customer service skills
- Strong research, analytical, problem-solving and decision making capabilities
- Working knowledge of MS Office, namely Excel, Outlook, Word.
Additional Information
Time Commitment / GPA: Seeking Interns in the NYC area with a GPA of at least 3.3 that can work part-time during the school year and full-time during the summer.
You will receive an allowance every two weeks to cover transportation and food costs. In addition, compensation depends on experience and could always be negotiable after a performance evaluation on your third month.
See All 265+ IT Support Technician Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
Find IT Support Technician JobsIT Support Technician Jobs by City in New York
Where New York roles are concentrated, by current openings.
IT Support Technician Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
- City of New York10
- CB208
- Citi7
- City University of New York6
- Hudson River Trading6
Top Industries Hiring
- Technology & Software96
- Investment & Asset Management29
- Education25
- Consulting & Professional Services19
- Law & Legal Services18
What New York Employers Look For
The qualifications that appear most often in IT support technician jobs across New York.
- CompTIA A+ certification or equivalent vendor-neutral credential recognized by New York employers
- Proven experience supporting Windows and macOS in a professional IT environment
- Familiarity with Microsoft 365 administration, Active Directory, and remote desktop tools
- Strong ticketing system experience using platforms such as ServiceNow or Jira
- Ability to diagnose and resolve hardware, software, and network connectivity issues independently
- Clear written and verbal communication skills for supporting non-technical end users
IT Support Technician Jobs in New York: Frequently Asked Questions
How do you become a it support technician in New York?
IT support technician is not a licensed profession in New York, so there is no state board exam or registration required. Most employers in New York expect at minimum a high school diploma or GED plus a recognized industry certification such as CompTIA A+. Many candidates complete an associate degree in information technology at a CUNY or SUNY campus, which carries strong recognition among New York City and upstate employers. Building hands-on experience through a helpdesk or desktop support role is the most direct path into the field.
How much do IT support technicians make in New York?
IT support technicians in New York earn a median of about $72,560 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $46,620 for the lowest 10% to over $109,340 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire it support technicians in New York?
Employers hiring it support technicians in New York right now include City of New York, CB20, and Citi, based on current listings on Migrate Mate as of June 2026. New York's deep concentration of financial institutions, hospital networks, and large universities makes it one of the most consistently active states for IT support hiring year-round.
Which New York cities have the most it support technician jobs?
New York, Buffalo, and Albany have the most it support technician openings in New York. New York City drives the majority of demand given its density of corporate headquarters, major hospital systems, and financial firms, while Buffalo and Albany generate steady openings through state government agencies, regional healthcare networks, and growing technology employers in those metro areas.
Are there remote it support technician jobs in New York?
Yes, but they're less common than in purely desk-based roles because IT support often involves hands-on hardware work at a physical location. About 22% of it support technician openings tied to New York are remote or hybrid as of June 2026. The portions of the role most likely to go remote are Tier 1 helpdesk, software troubleshooting, and Microsoft 365 administration, where the work can be done entirely over a secure remote connection.
How can I get hired as a it support technician in New York with little or no experience?
The most realistic entry path is a helpdesk or IT associate role, which large New York employers such as NYU Langone, New York-Presbyterian, and the State of New York consistently post for candidates without extensive experience. CUNY and SUNY schools run workforce programs that connect graduates directly to IT support openings. Earning a CompTIA A+ certification before applying gives candidates a clear credential edge. Adjacent roles like office administrator or AV technician are common lateral moves that open the door to full IT support positions.
Where can I find and apply to it support technician jobs in New York?
You can find and apply to it support technician jobs in New York on Migrate Mate, which lists current openings across the state. Search the listings, find roles that match your experience and location, and apply directly to the ones that fit.
See All 265+ IT Support Technician Jobs in New York
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