IT Technical Support Jobs in Hawaii
IT Technical Support jobs in Hawaii concentrate in the state's hospitality, military, healthcare, and government sectors, with demand running from entry-level help desk roles to senior infrastructure positions. Most openings are in Honolulu, Maui, and Hilo, where large employers like the Hawaii Department of Education, University of Hawaii, and Leidos actively hire for on-site and field support work. The most in-demand specialties are endpoint management, network troubleshooting, and IT service desk support tied to hybrid enterprise environments. Scan the live roles below and apply to whichever ones fit.
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DUTIES:
This position assists in the design and development of electronic data processing systems and procedures for functionally distinct activities of the Department of the Prosecuting Attorney and carries out assigned phases thereof independently; analyzes and evaluates operating methods and practices relative to the information needs of specific programs and activities. This position assists with the collaboration between technology teams, prosecution teams, and criminal justice partners to identify and define solutions to maximize the value delivered by the organization and its stakeholders. This position assists with the coordination of projects across all levels of the Department of the Prosecuting Attorney (PAT) and is responsible for assisting in defining the goals and requirements for improving the Prosecution Case Management System and ensuring that updates and enhancements to Prosecution by Karpel (PBKPbK) are tested and implemented in a timely manner with maximum uptime to ensure business continuity for the organization. This position provides essential mission critical application support for prosecution systems such as Judiciary Electronic Filing System (JEFS), Prosecution by Karpel (PBKPbK), TIBCO Software Jaspersoft (Jaspersoft), LIT Software, LLC LIT Suite and the Axon Body Worn Camera (BWC) Evidence.com cloud application.
This position applies knowledge of various audio-visual production techniques, software, recovery techniques, and equipment; knowledge of principles and practices of organization and management, data processing systems analysis, design and development, office systems and procedures; ability to process assignments under time constraints and deadlines; prioritize and organize work; follow verbal and written instructions; and uses skills in competent use of personal computers and audio-visual production applications, developing audio-visual presentations, various types of electronic data processing equipment, and time management.
MINIMUM QUALIFICATIONS:
Training and Experience: A combination of education and experience substantially equivalent to graduation from an accredited college or university with major work in computer science, public or business administration, accounting, mathematics or a related field and one year of experience in the analysis of operating practices, methods and procedures, some of which shall have involved the conduct of feasibility studies and the analysis and design of information technology systems for the processing of data.
Pay: $5,107.00 per month
Benefits:
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Retirement plan
- Vision insurance
Work Location: In person
DUTIES:
This position assists in the design and development of electronic data processing systems and procedures for functionally distinct activities of the Department of the Prosecuting Attorney and carries out assigned phases thereof independently; analyzes and evaluates operating methods and practices relative to the information needs of specific programs and activities. This position assists with the collaboration between technology teams, prosecution teams, and criminal justice partners to identify and define solutions to maximize the value delivered by the organization and its stakeholders. This position assists with the coordination of projects across all levels of the Department of the Prosecuting Attorney (PAT) and is responsible for assisting in defining the goals and requirements for improving the Prosecution Case Management System and ensuring that updates and enhancements to Prosecution by Karpel (PBKPbK) are tested and implemented in a timely manner with maximum uptime to ensure business continuity for the organization. This position provides essential mission critical application support for prosecution systems such as Judiciary Electronic Filing System (JEFS), Prosecution by Karpel (PBKPbK), TIBCO Software Jaspersoft (Jaspersoft), LIT Software, LLC LIT Suite and the Axon Body Worn Camera (BWC) Evidence.com cloud application.
This position applies knowledge of various audio-visual production techniques, software, recovery techniques, and equipment; knowledge of principles and practices of organization and management, data processing systems analysis, design and development, office systems and procedures; ability to process assignments under time constraints and deadlines; prioritize and organize work; follow verbal and written instructions; and uses skills in competent use of personal computers and audio-visual production applications, developing audio-visual presentations, various types of electronic data processing equipment, and time management.
MINIMUM QUALIFICATIONS:
Training and Experience: A combination of education and experience substantially equivalent to graduation from an accredited college or university with major work in computer science, public or business administration, accounting, mathematics or a related field and one year of experience in the analysis of operating practices, methods and procedures, some of which shall have involved the conduct of feasibility studies and the analysis and design of information technology systems for the processing of data.
Pay: $5,107.00 per month
Benefits:
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Retirement plan
- Vision insurance
Work Location: In person
See All 40 IT Technical Support Jobs in Hawaii
Find roles in Hawaii that match your experience and apply in just a few clicks.
Find IT Technical Support JobsIT Technical Support Jobs by City in Hawaii
Where Hawaii roles are concentrated, by current openings.
IT Technical Support Job Market in Hawaii
A snapshot from current Hawaii openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Banking & Financial Services
- Healthcare & Medical Services
- Manufacturing
- Technology & Software
- Construction & Real Estate
What Hawaii Employers Look For
The qualifications that appear most often in IT technical support jobs across Hawaii.
- CompTIA A+ or equivalent hardware and software troubleshooting certification required
- One or more years of hands-on help desk or desktop support experience preferred
- Experience supporting Windows and macOS environments in a multi-user setting
- Familiarity with ticketing systems such as ServiceNow, Jira, or Remedy
- Strong verbal communication skills for supporting end users in person and remotely
- Associate degree or higher in information technology, computer science, or related field
IT Technical Support Jobs in Hawaii: Frequently Asked Questions
How do you become an IT technical support in Hawaii?
Most IT technical support roles in Hawaii are entered through an associate or bachelor's degree in information technology or a closely related field, combined with industry certifications like CompTIA A+, Network+, or Microsoft certifications. Hawaii has no state-issued license for general IT support work. Employers, particularly in the public sector and at the University of Hawaii, look closely at certifications and hands-on lab or internship experience when screening candidates.
Which companies hire IT technical supports in Hawaii?
Companies currently hiring IT technical supports in Hawaii include Bank of Hawaii, The Queen's Health Systems, and Hawaiian Electric Company, per current listings on Migrate Mate as of July 2026. Hawaii's mix of government contracts, military installations, and large hospitality groups means IT support demand is spread across both the public and private sectors.
Which Hawaii cities have the most IT technical support jobs?
Honolulu, Kapolei, and Hilo have the most IT technical support openings in Hawaii. Honolulu drives the bulk of demand as the state's commercial and government center, home to major agencies, hospital networks, and federal contractors, while Maui and Hilo reflect growing employer bases tied to tourism infrastructure, University of Hawaii campuses, and county government IT departments.
Are there remote IT technical support jobs in Hawaii?
Yes, but they're less common than in purely desk-based IT roles, since much of Hawaii's demand is for on-site and field support at government agencies, hotels, and healthcare facilities. About 23% of IT technical support openings tied to Hawaii are remote or hybrid as of July 2026. The positions most likely to allow remote work are tier-one help desk and software troubleshooting roles that do not require physical hardware access.
How can I get hired as an IT technical support in Hawaii with little or no experience?
The most realistic entry path is a CompTIA A+ certification paired with volunteer or internship experience through the University of Hawaii's IT help desk, which regularly places students in entry support roles. The Hawaii Department of Education and Hawaii Pacific University both hire part-time student IT aides, and county government IT divisions occasionally post associate-level positions open to candidates without prior professional experience. Adjacent roles like administrative coordinator or AV technician at Honolulu-area hotels also offer lateral moves into formal IT support tracks.
Where can I find and apply to IT technical support jobs in Hawaii?
You can find and apply to IT technical support jobs in Hawaii on Migrate Mate, which lists current openings across the state. Search the listings, find the roles that fit your background and location, and apply directly to the ones that match.
See All 40 IT Technical Support Jobs in Hawaii
Find roles in Hawaii that match your experience and apply in just a few clicks.
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