IT Support Jobs in Hawaii
IT Support jobs in Hawaii are in steady demand, concentrated in Honolulu's government and defense sectors, the islands' growing hospitality technology infrastructure, and the healthcare systems that anchor inter-island communities, with openings from entry-level help desk roles to senior systems administrators. Most hiring activity is centered in Honolulu, with additional openings in Hilo and Kailua-Kona, where employers like the University of Hawaii, Queen's Health Systems, and Booz Allen Hamilton regularly bring on it support professionals. The most in-demand specialties are endpoint management, network support, and IT service desk operations. See the openings below and apply to the ones that match your experience.
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DUTIES:
This position assists in the design and development of electronic data processing systems and procedures for functionally distinct activities of the Department of the Prosecuting Attorney and carries out assigned phases thereof independently; analyzes and evaluates operating methods and practices relative to the information needs of specific programs and activities. This position assists with the collaboration between technology teams, prosecution teams, and criminal justice partners to identify and define solutions to maximize the value delivered by the organization and its stakeholders. This position assists with the coordination of projects across all levels of the Department of the Prosecuting Attorney (PAT) and is responsible for assisting in defining the goals and requirements for improving the Prosecution Case Management System and ensuring that updates and enhancements to Prosecution by Karpel (PBKPbK) are tested and implemented in a timely manner with maximum uptime to ensure business continuity for the organization. This position provides essential mission critical application support for prosecution systems such as Judiciary Electronic Filing System (JEFS), Prosecution by Karpel (PBKPbK), TIBCO Software Jaspersoft (Jaspersoft), LIT Software, LLC LIT Suite and the Axon Body Worn Camera (BWC) Evidence.com cloud application.
This position applies knowledge of various audio-visual production techniques, software, recovery techniques, and equipment; knowledge of principles and practices of organization and management, data processing systems analysis, design and development, office systems and procedures; ability to process assignments under time constraints and deadlines; prioritize and organize work; follow verbal and written instructions; and uses skills in competent use of personal computers and audio-visual production applications, developing audio-visual presentations, various types of electronic data processing equipment, and time management.
MINIMUM QUALIFICATIONS:
Training and Experience: A combination of education and experience substantially equivalent to graduation from an accredited college or university with major work in computer science, public or business administration, accounting, mathematics or a related field and one year of experience in the analysis of operating practices, methods and procedures, some of which shall have involved the conduct of feasibility studies and the analysis and design of information technology systems for the processing of data.
Pay: $5,107.00 per month
Benefits:
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Retirement plan
- Vision insurance
Work Location: In person
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Find IT Support JobsIT Support Jobs by City in Hawaii
Where Hawaii roles are concentrated, by current openings.
IT Support Job Market in Hawaii
A snapshot from current Hawaii openings, updated as new roles post.
Who's Hiring



What Hawaii Employers Look For
The qualifications that appear most often in IT support jobs across Hawaii.
- CompTIA A+ or equivalent certification recognized by Hawaii employers
- Experience supporting Windows and macOS environments in an enterprise setting
- Familiarity with ticketing systems such as ServiceNow or Jira
- Ability to support hardware, peripherals, and on-site equipment at Hawaii locations
- Strong communication skills for end-user support in a diverse Hawaii workforce
- Experience with remote support tools and VPN configuration for distributed teams
IT Support Jobs in Hawaii: Frequently Asked Questions
How do you become an it support professional in Hawaii?
Most it support roles in Hawaii do not require a state-issued license, but employers consistently expect a CompTIA A+ certification or equivalent as a baseline. From there, an associate or bachelor's degree in information technology strengthens your application, though many Hawaii employers will hire candidates who demonstrate hands-on experience. Starting at the University of Hawaii system's IT helpdesk or through state government IT internship programs are common local entry points.
Which companies hire it supports in Hawaii?
Hawaii it support roles are posted by Kukui IT, CACI International, and Honolulu Museum of Art and others right now, based on current listings on Migrate Mate as of July 2026. Hawaii's blend of government agencies, military contractors, and large healthcare networks means consistent year-round demand for it support professionals across all experience levels.
Which Hawaii cities have the most it support jobs?
Honolulu, Kahului, and Kapolei are the cities with the most it support openings in Hawaii. Honolulu dominates the market because it concentrates the state's largest employers, including federal agencies, defense contractors, major hospital systems, and the University of Hawaii, while Hilo and Kailua-Kona reflect growing demand from healthcare and tourism-driven businesses on the neighbor islands.
Are there remote it support jobs in Hawaii?
Yes, though they're less common than in purely desk-based fields because many it support roles in Hawaii require on-site hardware and end-user assistance. About 0% of it support openings tied to Hawaii are remote or hybrid as of July 2026, reflecting a genuine but limited share of the market. The roles most likely to offer remote work are tier-one service desk and monitoring positions rather than hands-on infrastructure or field support.
How can I get hired as an it support in Hawaii with little or no experience?
The most realistic entry path is an it support technician or help desk associate role, which Hawaii employers regularly fill from candidates with a CompTIA A+ certification and no prior full-time experience. The University of Hawaii system and Queen's Health Systems both run student and entry-level IT associate programs that welcome new graduates. Lateral moves from customer service or administrative roles at large Hawaii employers are also a recognized path, especially when paired with a completed certification or a home lab portfolio demonstrating hands-on troubleshooting.
Where can I find and apply to it support jobs in Hawaii?
You can find and apply to it support jobs in Hawaii on Migrate Mate, which lists current Hawaii openings. Search the available roles, identify the ones that fit your experience and location preference, and apply directly to the positions that match.
See All 7 IT Support Jobs in Hawaii
Find roles in Hawaii that match your experience and apply in just a few clicks.
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