J-1 Visa Customer Success Representative Jobs
Customer Success Representative roles in the United States are accessible to exchange visitors through the J-1 Trainee or Intern program categories, depending on your career stage. Finding a host employer willing to coordinate with a designated J-1 sponsor organization for DS-2019 sponsorship is the critical first step.
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At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
Sales Development Representative Intern
Why We Have This Role
As a Professional Sales Intern, you'll get hands-on experience with the entire sales cycle. You'll work alongside Sales Development Representatives and Account Executives to prospect, cold call, and be a part of their largest client-facing meetings. If that doesn't sound awesome enough, over 80% of our Sales Interns have received offers to return full-time after graduation.
How You’ll Find Success
- You identify key decision makers and/or key influencers within an organization across many different departments
- You understand the impact our products have on our customers
- You articulate to prospects how our tools can help their organizations get to the next level with real-time data
- You work well with teammates, like to strategize, and plan out creative methods to generate more business opportunities
- You use rejection as fuel to motivate and push you to work harder and smarter
- You’re a self-starter, competitive, and driven. You see the bigger picture. You don’t settle for mediocrity
How You’ll Grow
Sales Development is a rapidly growing division within the sales organization. The purpose of the department is to:
- Generate qualified pipeline that progresses through the sales funnel, generating new closed revenue.
- To develop new quota-carrying Account Executives.
Due to hyper-growth, we’re constantly looking for hungry and driven individuals who are passionate about a career in corporate sales.
Things You’ll Do
- Extensive sales and product training
- Prospect new clients to build out your pipeline
- Set and execute discovery meetings with future Qualtrics clients
- Work collaboratively with our team of account executives, tech sales, and the rest of the force needed to close a deal through the entire sales cycle
- Track all prospecting, leads, meetings and daily tasks
- Complete two sales projects within your 12 week internship
- Ride one of our many scooters through the office in celebration when you set your first meeting
What We’re Looking For On Your Resume
- On track for obtaining a Bachelor’s Degree (no specific major)
- Sales Experience Preferred (not required)
- Sales Experience could include; sales internships, sales minor, sales program/club, SDR experiences, inside sales, door-to-door sales, any cold calling experiences, etc
What You Should Know About This Team
- This role sits in the following location: Provo, UT
- Competitive Pay: Hourly Wage + Commissions
- The SDR team operates in a fast-paced environment where setting and achieving goals is paramount. You'll be part of a results-driven culture that celebrates both individual contributions and collective achievements. Regular recognition of successes fosters motivation and enthusiasm among team members
Our Team’s Favorite Perks and Benefits
- Wellness Bonus: Every quarter you will receive $300 or $1,200 annually to use on a wide variety of wellness benefits. (Ex: monthly gym pass, athletic clothing, massages, camping gear, financial planner, etc).
- Free lunch, snacks, drinks, massage chairs, table tennis, an onsite gym, and more
- Gardens area where you can work outside, take a walk, or play with your dog
- Soft serve ice cream - served all day
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #hybrid
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act.
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.
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Get Access To All JobsTips for Finding J-1 Visa Sponsorship in Customer Success Representative
Match your program category before applying
If you're currently enrolled in a degree program, the J-1 Intern category applies. If you've graduated within the past 12 months, you qualify for the Trainee category instead. Applying under the wrong category delays your DS-2019 issuance and can void your training plan.
Build a training plan around measurable CX skills
Designated sponsors require a structured Training or Internship Placement Plan (Form DS-7002) before issuing your DS-2019. Map your Customer Success objectives, tools you'll use (CRM platforms, ticketing systems), and week-by-week learning milestones so the plan satisfies sponsor review on the first submission.
Target host employers with existing sponsor relationships
Search for Customer Success Representative roles on Migrate Mate, which surfaces U.S. employers already familiar with J-1 host obligations, reducing the back-and-forth that slows down offers from companies encountering the program for the first time.
Confirm the 2-year home residency requirement early
Some J-1 participants are subject to a two-year home-country residency requirement after their program ends, based on funding source or skills list. Ask your designated sponsor whether this applies before accepting an offer, since it affects your ability to later change to H-1B or other status.
Verify your host employer's legal standing
Your designated sponsor will screen the host organization before issuing a DS-2019. Prepare your employer by confirming they have a valid EIN, a physical U.S. worksite, and the ability to assign a direct supervisor, all of which USCIS and sponsor organizations require for program compliance.
Align your offer letter with J-1 wage requirements
Your compensation must meet the prevailing wage for Customer Success Representative roles in your work location. Use the OFLC Wage Search to look up the applicable wage level before your offer is finalized, so your training plan and DS-2019 application don't require revision.
Customer Success Representative jobs are hiring across the US. Find yours.
Find Customer Success Representative JobsCustomer Success Representative J-1 Visa: Frequently Asked Questions
Which J-1 program category fits a Customer Success Representative role?
The J-1 Trainee category fits most early-career Customer Success professionals who have already completed their degree. If you're currently enrolled in a college or university program and pursuing the role as practical experience, the J-1 Intern category applies instead. The distinction matters because each category has different maximum program durations and DS-2019 requirements.
Who actually sponsors the J-1 visa for a Customer Success role?
The visa sponsor is a U.S. Department of State-designated organization, not your employer. Organizations like Cultural Vistas, AIPT, or IIE issue your DS-2019 and monitor compliance throughout your program. Your employer serves as the host organization, providing the worksite and training, but they do not hold the sponsoring authority.
How do I find Customer Success Representative roles open to J-1 participants?
Most standard job boards don't filter for J-1 host employers, which makes it hard to identify companies already set up to work with a designated sponsor. Migrate Mate lets you search for Customer Success roles with employers familiar with J-1 hosting requirements, saving time you'd otherwise spend educating unfamiliar hiring teams about the program.
Can a Customer Success Representative role qualify without a technical degree?
Yes. The J-1 Trainee category does not require a degree in a specific technical field. What matters is that your educational background or prior work experience is directly relevant to the Customer Success function you'll be performing. Your designated sponsor will evaluate the DS-7002 training plan to confirm the connection between your background and the proposed role.
What happens to my J-1 status if my Customer Success role ends early?
If your training program ends before the DS-2019 end date, your designated sponsor must be notified immediately. You have a 30-day grace period after the program end date to depart the United States or take steps to change status. Failing to notify your sponsor can affect future U.S. visa eligibility, so early termination should be reported as soon as it occurs.
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