Lead Case Manager Jobs
Lead Case Manager jobs are open across healthcare, social services, corrections, and insurance, from entry-level case manager to senior lead and program supervisor, with specializations in behavioral health, utilization management, and care coordination. See the openings below and apply to the ones that match your experience.
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Our Commitment to Equity
The Y actively promotes a culture free from bias and injustice. We are dedicated to removing institutional and systemic barriers that result in oppression and racism. We will be accountable to marginalized communities for creating equitable and sustainable environments where social justice is woven into every facet of our programs, and by caring for our communities in a culturally versatile and respectful manner.
Job Summary
This position is at the Social Impact Center Y, the social services branch of YMCA of Greater Seattle (YGS). The mission of the Social Impact Center Y is to accelerate young people’s ability to build safe, successful, and happy lives. Every year, we serve 5,000 children, youth, young adults, and families across King County with programs that aim to strengthen young people’s ability to develop to their fullest potential through four strategies: reducing risk factors; navigating systems towards successful life transition; ensuring stability, safety and wellness in times of crisis; and building competencies and social capital. The Social Impact Center Y’s programs include housing, behavioral health, foster care licensing, violence prevention, education, and employment. Many of the young people we serve have had involvement in the foster care, criminal justice system, and/or homelessness systems.
What you'll get from working at The Y
- Membership to the YMCA of Greater Seattle for you and your household
- Medical, Dental, Vision, and Life insurance
- Retirement with generous employer contributions
- Free access to mental health resources
- Rapidly-accruing paid time off (PTO) available immediately upon hire
- Discounts on qualifying YMCA of Greater Seattle childcare and day camp programs
Hiring Range: $29-34/hr
Schedule: 7am-3pm; on-call director shift as needed
- Supports program director(s) with daily program coordination, staff coverage, assigned operations, and support to YAIT & Shared Homes (University House).
- Responsible for the daily operations and case management oversight of YAIT & Shared Homes (University House).
- Coaches staff in program areas to ensure highest level of service.
- Provides specialized services to young adults in education, employment/career development, housing, technology or other designated field and supports them in achieving their goals.
- Guides staff with caseload review, problem-solving, service coordination, and program operations.
- Provides task and coaching supervision to assigned employees, volunteers, interns, or national service members. - Reinforces professional boundaries and trauma-informed, youth-centered services and supports program director(s) with onboarding, training, and performance feedback.
- Supports program director(s) with service quality, contract and grant compliance, and outcome achievement.
- Understands funding requirements and communicates participant trends, service barriers, and recommendations for improvement.
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Builds and maintains partnerships with funding liaisons, service providers, businesses, and educational institutions.
- Researches best practices, maintains current knowledge of community resources, and develops and maintains a specialized resource library.
- Participates in required meetings, training, supervision, and other program requirements.
- Demonstrates YMCA values of Caring, Honesty, Passion for Excellence, Respect, and Responsibility; participates in the annual fundraising campaign to encourage volunteerism and philanthropic support; and performs other related duties as assigned.
- Participates in the Housing On-call Director rotation.
- Other duties as assigned.
- Bachelor’s degree in psychology, social work, administration or related field or equivalent experience, Masters preferred. Other applicable education, training, and experience, which provide the knowledge, abilities, and skills necessary to perform effectively in the position will be considered.
- Minimum three years of experience working with teens or young adults in foster care, group care, housing, education, juvenile justice, anti-poverty, vocational support, mental health, chemical dependency and/or homelessness fields.
- Ability to teach effective independence skills for a variety of learning styles and to plan supportive activities.
- Strong youth engagement and relationship-building skills.
- Strong verbal and written communication skills, including skills in coaching and giving/receiving feedback.
- Strong organizational skills.
- Basic computer skills and working knowledge of Microsoft Office.
- Current state approved First Aid and CPR certification.*
- Current approved HIV blood borne pathogens training.*
- Prefer knowledge of and previous experience with, diverse populations (language, culture, race, physical ability, sexual orientation, etc.). Ability to speak any language in addition to English may be helpful.
- Within 30 days of employment or first available training.
Additional Preferred Qualifications:
- Minimum one year of experience supervising employees or full-time interns, volunteers or national service members (AmeriCorps, etc.).
YGS Driving Record Standards
- Speeding
- Improper Lane Change
- Failure to Yield in Right-of-Way
- Failure to Obey Traffic Signal
- Failure to obey Traffic Sign
Within the last five (5) years: No Major Violations which include, but are not limited to, the following:
- DUI, DWI, OUI, OWI, BUI (Boating), Administrative Per Se, or Refusing to Test
- Driving with an open container of alcohol
- Reckless Driving
- Hit and Run – property damage only (Incidents involving injury fall under Permanent Disqualification)
- Racing
- Driving with a suspended/revoked license/insurance
- Speeding over 20 mph
- Fleeing and/or eluding police
- Any other felony driving conviction(s)
Driving records that result in Permanent disqualification from driving duties:
- More than 3 DUI, DWI, OUI, OWI, BUI, Administrative Per Se, or Refusing to Test for entirety of driving history.
- More than 3 Driving with a suspended/revoked license
- Hit and Run resulting in bodily injury or death
- Manslaughter/felony death by motor vehicle
Due to state-specific reporting requirements in our driver management system, we are not currently able to enroll California Driver's License holders as Authorized Drivers.- The YMCA of Greater Seattle will conduct individualized assessments of applicant criminal histories
You'll be a great fit for the Seattle Y if you:
- Thrive on working in a collaborative environment
- Are very adaptable
- Have high ownership and strong work ethic
- Are a great problem solver who can think on your feet
- Truly enjoy being of service to people
- Like being part of a team that cares about one another as people and enjoy working together
- Want to know that the work you do contributes to building a better, stronger community for all
At the Seattle Y, we are an inclusive organization of people with a shared commitment to nurture the potential of youth, promote healthy living, and foster social responsibility. We also believe in supporting the wellbeing of our employees and offer a free Y membership as a benefit of employment.
Become a leader on our team at the YMCA of Greater Seattle where we promote a continuous learning environment and career opportunities.
YGS is an equal opportunity employer and is committed to creating a diverse and equitable work environment. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by local, state, or federal law.
We are a drug & alcohol-free workplace; all job offers are contingent on the results of a background check. We participate in the Federal E-Verify system.
If you need assistance of any kind with the application process, reach out to recruiting@seattleymca.org.
MISSION STATEMENT:
OUR VALUES:
- Respect
- Responsibility
- Honesty
- Caring
- Passion for Excellence
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Who's Hiring


Top Industries Hiring
- Healthcare & Medical Services
- Insurance
- Technology & Software
- Non-Profit & Social Services
What Employers Look For
The qualifications that appear most often in lead case manager jobs.
- Bachelor's or master's degree in social work, nursing, counseling, or a related field
- Active state licensure such as LCSW, LPC, RN, or equivalent credential
- Minimum two to five years of direct case management experience
- Familiarity with care coordination software and electronic health records
- Case Management Certification (CCM or ACM) preferred or required
- Demonstrated experience supervising, mentoring, or leading a case management team
Tips for Your Lead Case Manager Job Search
Tailor your resume to each setting
Lead case manager roles in a hospital system require different emphasis than those in a nonprofit or corrections facility. Highlight the specific population you served, caseload size, and whether your work was inpatient, outpatient, or community-based for each application.
List your licensure and certifications clearly
Many postings screen by credential before a human reads your resume. Put your LCSW, CCM, ACM, or state licensure in the header or a prominent credentials section so automated screening systems catch it immediately.
Apply early to roles that fit
Migrate Mate lists lead case manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Show supervisory scope in your work history
Employers promoting from case manager to lead want evidence you have already coordinated with other staff, trained newer team members, or handled escalations. Name the number of colleagues you guided and the outcomes your team achieved.
Prepare for scenario-based interview questions
Interviewers for lead roles will ask how you handled a client crisis, resolved a team disagreement, or managed competing caseload priorities. Practice answers that name the situation, your decision, and the specific result, not just what you would do in theory.
Negotiate using total compensation, not just salary
Lead case manager offers often include continuing education allowances, licensure reimbursement, and flexible scheduling that have real dollar value. Ask about those benefits before accepting, and use them as room to negotiate if the base offer is below your target.
Lead Case Manager Jobs: Frequently Asked Questions
Which companies are hiring the most lead case managers?
The companies hiring the most lead case managers right now include Huntsville Hospital Health System, Elevance Health, and Western Camps, with the largest share of openings in California, Texas, and Florida, based on current listings on Migrate Mate as of November 2026. Health systems, managed care organizations, and large nonprofit social service agencies tend to post the highest volume of lead roles.
How many lead case manager jobs are remote?
About 51% of lead case manager openings are fully remote or hybrid as of November 2026, with remote work most common in utilization management, insurance case management, and telephonic care coordination roles. Community-based, corrections, and inpatient roles are almost always on-site because direct client contact is a core part of the work.
How do you become a lead case manager?
Start by earning a degree in social work, nursing, psychology, or a related field, then obtain your state licensure. Build several years of direct case management experience, pursue a certification like the CCM or ACM, and take on informal leadership tasks such as training colleagues or handling complex escalations. Employers look for candidates who can demonstrate both clinical competence and the ability to guide a team.
Can you get a lead case manager job with little experience?
Moving directly into a lead role with no case management experience is rare, but candidates with strong adjacent backgrounds can bridge the gap. If you have supervised staff in a related human services role, completed a clinical internship, or hold a relevant certification, emphasize those credentials. Some employers post lead roles at smaller agencies or in underserved areas where the candidate pool is thinner, making those openings more accessible to emerging professionals.
What does the lead case manager interview process look like?
Most employers start with a phone screen to confirm your licensure and basic background, followed by a panel or behavioral interview with a supervisor and possibly HR. Expect scenario questions about managing difficult clients, handling staff conflict, and prioritizing a heavy caseload. Some healthcare employers add a skills assessment or ask you to review a mock case. The process typically runs two to three rounds before an offer is extended.
Where can I find and apply to lead case manager jobs?
You can find and apply to lead case manager jobs on Migrate Mate, which lists current openings from across the United States in one place. Search for roles that match your specialty, location preference, and experience level, then apply directly to each listing that fits.
See All 172+ Lead Case Manager Jobs
Find roles that match your experience and apply in just a few clicks.
Find Lead Case Manager Jobs