Medical Support Specialist Jobs
Medical Support Specialist jobs are open across hospitals, outpatient clinics, long-term care facilities, and health systems, from entry-level to senior and lead roles, with specializations in patient coordination, clinical documentation, and administrative support. Find a role that fits below and apply directly.
Find JobsOverview
Showing 5 of 51+ Medical Support Specialist jobs









Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
The Radiologic Technologist & Medical Support Specialist performs routine will perform routine x-ray examinations in accordance with Concentra policies, practices, and procedures and applicable regulations under direct supervision of the treating clinician, as well as supports in other needed areas of the facility. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. The RT MSS ensures that every patient is treated with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues.
- Prepare patients for radiologic procedures. Escort patients to dressing and x-ray rooms, provide verbal and/or written instructions and assist patients in positioning body parts to be radiographed. Explain procedures and observe patients to ensure patient care, safety and comfort during the x-ray exam.
- Operate radiologic equipment to produce images of the body for diagnostic purposes. Position radiologic equipment and adjust controls to set exposure time and distance according to specification of examination. Take x-rays following established radiologic requirements and regulations to ensure patient care and safety.
- Use radiation safety measures and protection devices to ensure safety of patients and team members
- Ensure radiologic equipment remains in working order. Report equipment malfunctions to Center Operations Director
- Ensure all Radiology workflows are followed and all Radiology reports cross correctly to EMR
- Follows documentation procedures and completes required documentation related to patient x-ray visit.
- Maintain all x-ray equipment, including calibration, QA/QC procedures, and record keeping in accordance with current policy and procedures
- Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing
- Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing (in accordance with state regulations)
- Perform rapid screening tests (influenza, strep, mono, glucose, etc.)
- Assist providers during examination and treatment
- Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed
- Prepare and assist clinician with procedure set up and injury care
- Apply bandages, dressings and splints as ordered by the treating clinician
- Dispense medications and DME as ordered by the treating clinician in accordance with state regulations
- Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center
- Maintain supplies, clean rooms and equipment, and stock exam rooms
- Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures
- Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected
- In partnership with center leadership, assist with patient flow and volume
- Keep patients informed of expected wait times during all aspects of the center visit
- Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping
- Ensure accuracy in documentation
- Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed
- Follow HIPAA guidelines and safety rules
- Attend center staff meetings or huddles as required
- Assist in maintaining a neat, clean, and orderly appearance throughout the facility
- Complete any applicable training including but not limited to clinical competency training that occurs monthly.
- Education Level: High School Diploma or GED
- Graduate of an accredited school of radiologic technology and applicable certification by the state in which employed.
- Registered with The American Registry of Radiologic Technologists (ARRT) and has active and valid certification.
- CPR/First Aid Certification
- Customarily has at least six months or more of medical assistant experience with knowledge of medical procedures and medical terminology
- Working knowledge of occupational medicine requirements (state specific) is preferred with prior medical office, healthcare and/or customer service-related experience.
- Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
- Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
- Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
- The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
- Able to communicate both verbally and in writing in a clear, and professional manner
- Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues
- Must participate in initial and ongoing training as required
- Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection
- Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications
- 401(k) Retirement Plan with Employer Match
- Medical, Vision, Prescription, Telehealth, & Dental Plans
- Life & Disability Insurance
- Paid Time Off & Extended Illness Days Offered
- Colleague Referral Bonus Program
- Tuition Reimbursement
- Commuter Benefits
- Dependent Care Spending Account
- Employee Discounts
-
Accepting applications through ___ date
-
External candidates: submit your application on concentra.com/careers
- Current colleagues: visit the internal career portal on the main page of MyConcentra to apply
- Center Achievement Bonuses
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.
Medical Support Specialist Jobs by Experience Level
See All 51 Medical Support Specialist Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsMedical Support Specialist Job Market
Who's Hiring
- BioLife Plasma Services30

- Concentra3

- Remote Medical2R
- Aretum1

Top Industries Hiring
- Healthcare & Medical Services
What Employers Look For
The qualifications that appear most often in medical support specialist jobs.
- Experience with electronic health record systems such as Epic, Cerner, or Athenahealth
- Knowledge of medical terminology, ICD-10 codes, and CPT coding basics
- High school diploma or equivalent with a healthcare-related certificate or associate degree
- Ability to verify insurance eligibility and process prior authorizations
- Strong data entry accuracy and experience with scheduling or practice management software
- Completion of a medical assistant or medical administrative assistant certification program
Tips for Your Medical Support Specialist Job Search
Tailor your resume to EHR systems
Hiring managers for medical support specialist roles scan resumes for specific electronic health record platforms by name. List every EHR or practice management system you've used, even briefly, so your resume clears automated filters and catches a reviewer's eye.
Highlight patient-facing communication clearly
Medical support roles require constant interaction with patients, providers, and insurance staff. Your resume should show specific contexts where you communicated across those groups, such as scheduling coordination or prior authorization follow-up, not just list 'communication skills' generically.
Target openings by clinical setting type
Hospitals, specialty clinics, urgent care centers, and telehealth providers each have different day-to-day demands for this role. Applying to openings that match the setting you've worked in gives your experience more direct relevance and strengthens your fit from the first screen.
Apply early to roles that fit
Migrate Mate lists medical support specialist openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare for scenario-based interview questions
Interviewers for this role routinely ask how you'd handle a frustrated patient, a scheduling conflict, or a missing insurance authorization. Prepare two or three real examples from past experience that show how you resolved a process or communication breakdown under pressure.
Negotiate start date using certification timelines
If you're completing a certification such as a CMAA or CCMA before starting, name that timeline in your offer negotiation. Employers in clinical settings regularly accommodate start dates tied to certification completion and view the credential as a reason to hold the offer.
Medical Support Specialist Jobs: Frequently Asked Questions
Which companies are hiring the most medical support specialists?
The companies hiring the most medical support specialists right now include BioLife Plasma Services, Concentra, and Biolife Plasma Services, with the largest share of openings in Arizona, Florida, and Nevada, based on current listings on Migrate Mate as of November 2026. Health systems and large outpatient networks tend to post the most consistent volume of openings for this role.
How many medical support specialist jobs are remote?
About 57% of medical support specialist openings are fully remote or hybrid as of November 2026, though the share varies significantly by function. Roles focused on scheduling, insurance authorization, and medical billing support tend to be the most remote-eligible, while positions involving direct patient interaction or on-site clinical support require in-person presence.
How do you become a medical support specialist?
Start by completing a medical administrative assistant certificate program or an associate degree in health information technology, both of which cover medical terminology, coding basics, and EHR fundamentals. Earning a credential such as a CMAA or CCMA strengthens your application. From there, entry-level positions in scheduling, patient registration, or front-desk clinical support build the hands-on experience employers look for in this role.
Can you get a medical support specialist job with little experience?
Yes, many medical support specialist positions are structured as entry points into clinical administration and are open to candidates with a healthcare certificate and no prior work history in the field. Emphasizing customer service experience, familiarity with scheduling software, and any clinical coursework helps your application stand out when direct experience is limited. Externship hours completed during a certificate program also count as relevant experience.
What does the medical support specialist interview process look like?
Most employers start with a phone or video screen to confirm your availability, certifications, and comfort with their EHR system. An in-person or virtual panel interview follows, typically involving a clinical supervisor and an HR representative who ask a mix of behavioral and scenario-based questions about patient interactions, scheduling conflicts, and insurance processes. Some employers also include a short skills assessment covering medical terminology or data entry accuracy.
Where can I find and apply to medical support specialist jobs?
You can find and apply to medical support specialist jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your experience and credentials and apply directly to each listing from the page.
See All 51 Medical Support Specialist Jobs
Find roles that match your experience and apply in just a few clicks.
Find Jobs