Member Relations Manager Jobs
Member Relations Manager jobs are open across associations, healthcare networks, financial services, and nonprofits, from entry-level coordinator roles to senior and director-level positions, with specializations in retention, engagement, and benefits administration. Find a role that fits below and apply directly.
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Showing 5 of 502+ Member Relations Manager jobs
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- 401(k)
- Competitive salary
- Dental insurance
- Establish customer relationships and follow up with customers.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, outbound calls for appointments, customer interactions regarding follow ups, transfers, claim submissions and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options and account.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
- Dedicated to customer service.
- Able to effectively relate to a customer, answer their questions, and anticipate their needs.
- Excellent communication skills to assist customers and coordinate with other agency team members.
- Proactive in problem-solving
- Ability to Multi-task
- Be able to thrive in a high paced environment.
- Overcome objection and handle rejection.
- Hourly pay plus commission/bonus
- Growth potential/Opportunity for advancement within my office
- Paid time off (vacation and personal/sick days)
- Health benefits
- Valuable career-building experience
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- 401(k)
- Competitive salary
- Dental insurance
- Establish customer relationships and follow up with customers.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, outbound calls for appointments, customer interactions regarding follow ups, transfers, claim submissions and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options and account.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
- Dedicated to customer service.
- Able to effectively relate to a customer, answer their questions, and anticipate their needs.
- Excellent communication skills to assist customers and coordinate with other agency team members.
- Proactive in problem-solving
- Ability to Multi-task
- Be able to thrive in a high paced environment.
- Overcome objection and handle rejection.
- Hourly pay plus commission/bonus
- Growth potential/Opportunity for advancement within my office
- Paid time off (vacation and personal/sick days)
- Health benefits
- Valuable career-building experience
Member Relations Manager Jobs by Experience Level
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Find Member Relations Manager JobsMember Relations Manager Job Market
Who's Hiring
- State Farm482
- Club Pilates3
- Amtrak1
- Land O'Lakes1
- Virgin Hotels1
Top Industries Hiring
- Insurance
- Hospitality & Tourism
What Employers Look For
The qualifications that appear most often in member relations manager jobs.
- Three or more years of experience in member relations, customer success, or account management
- Demonstrated ability to manage and grow a portfolio of member or client accounts
- Proficiency with CRM platforms and membership management software
- Strong written and verbal communication skills for member outreach and reporting
- Bachelor's degree in business, communications, nonprofit management, or a related field
- Experience developing member engagement programs or renewal retention strategies
Tips for Your Member Relations Manager Job Search
Quantify retention outcomes on your resume
Hiring managers for member relations manager roles want to see numbers tied to retention, renewal rates, or satisfaction scores. Replace vague bullets like 'managed member accounts' with outcomes that show how your work moved a measurable needle.
Apply early to roles that fit
Migrate Mate lists member relations manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Tailor your resume for the sector
A member relations manager resume for a trade association reads differently than one for a health plan or credit union. Swap generic language for the terminology each sector uses, such as 'chapter engagement' for associations or 'member lifecycle' for financial services.
Target postings by membership model
Filter openings by whether the employer runs a subscription, dues-based, or tiered membership model. Your examples should map directly to that structure, so your interview answers land as relevant rather than requiring mental translation from the hiring panel.
Prepare a renewal scenario for interviews
Most member relations manager interviews include a scenario question about retaining a dissatisfied or lapsed member. Rehearse a specific example from your background that walks through how you diagnosed the problem, what you did, and what the outcome was.
Negotiate by citing scope, not just title
When discussing compensation, anchor to the size of the membership book you managed, the complexity of benefits or programs you owned, and any cross-functional coordination you led. Scope details give you a stronger position than comparing titles alone.
Member Relations Manager Jobs: Frequently Asked Questions
Which companies are hiring the most member relations managers?
The companies hiring the most member relations managers right now include State Farm, Club Pilates, and Amtrak, with the largest share of openings in Florida, South Carolina, and Texas, based on current listings on Migrate Mate as of November 2026. Associations, health plans, and financial cooperatives consistently post the highest volume of these roles.
How many member relations manager jobs are remote?
About 25% of member relations manager openings are fully remote or hybrid as of November 2026, with the highest remote share in roles focused on digital engagement, benefits outreach, and national association membership programs. Roles that involve in-person chapter events or local branch coverage are more likely to require an on-site presence.
How do you become a member relations manager?
Start by building experience in customer service, account management, or program coordination, ideally inside an organization that runs a membership or subscription model. Move into roles that give you direct member contact and ownership of retention or renewal goals. Develop familiarity with CRM tools and member engagement metrics, and demonstrate outcomes like improved renewal rates or reduced churn before applying to manager-level postings.
Can you get hired as a member relations manager with little experience?
Yes, some employers hire candidates with limited direct experience if you can show transferable skills from customer-facing roles in service, sales, or program administration. Focus your application on any work where you managed ongoing relationships, resolved complaints, or owned a portfolio of accounts. Nonprofits and smaller associations often have more flexible experience requirements than large health plans or financial institutions.
What does the member relations manager interview process look like?
Most processes include an initial phone screen with a recruiter, followed by a video or in-person interview with the hiring manager that focuses on relationship management scenarios and past retention outcomes. A second round often involves a panel from cross-functional teams such as marketing, operations, or benefits. Some employers ask candidates to complete a short written exercise or present a sample member engagement plan before a final offer.
Where can I find and apply to member relations manager jobs?
You can find and apply to member relations manager jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your background and experience, then apply directly to each listing that fits.
See All 502+ Member Relations Manager Jobs
Find roles that match your experience and apply in just a few clicks.
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